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I have an 8125 with Summiter's 2.3 Rom installed. I am trying to establish a connection to my exchange server which is hosted. When I enter the server, user ID, password and Domain info correctly, activesync keeps prompting me with "Please correct your Exchange Server password"
My provider insists that the settings were correct on their side and their crack tech support staff told me that WM5 has problems storing the password. They said that the only thing to do is to keep deleting the server connection on the device and recreating it.
Through this persistence, I was able to get it configured once. It was syncing (with push email) for most of the day... until I connected the device to the PC with the USB cable to charge it. Then Activesync on the PC kicked in and the password prompts began.
I have deleted and reconfigured the server on the device in excess of 20 times now with every combination of soft resets in between to try to get this resolved.
Any thoughts? Your help is greatly appreciated!
***EDIT***
email host needed to create a pre-NT4 alias for the userid due to the naming convention ues by our company in their provisioning console. Therefore once I found out the alias the config was a snap. working perfectly now! Thanks.
What tech support for your host meant to tell you is that they do not have a clue what they are talking about. I support numerous WM implementations using AUTD and Push email with WM devices of all flavors that support one of those options (2003, 2003se, 2005) and NONE of my customers have to continually put in ANY information to keep syncing.
It is true that using the special sms tickle method of pull on 2003 devices does sometimes hang up and have to be restarted manually but even then you should not be asked for information you already saved about the connection.
Find a new mail host.
Well, since you have no problems setting up "WM implementations using AUTD and Push email with WM devices", I would love to hear your thoughts on why I keep getting a password prompt over and over again with the message "Please corrrect your exchange Server password".
Using Cingluar 8125 with stock 2.25 ROM.
Mobile services are enabled under ESM
Pre-2k alias is set in the username
SSL is installed on the server with front end virtual directory
I have disabled certificate checking on the device itself by hacking the registry on the device since I'm using self singed cert
Exchange SP2 is installed
Activesync on the PC with USB works like a charm
But, trying to sync over GPRS/EDGE with the exchange server it keeps prompting me to correct exchange server password which I know it's correct since I administer the server myself.
I've seen NUMEROUS posts about this issue but no one seems to have the answer.
This is driving completely bonkers
You say you can sync while connected via USB to a computer but you do not specify whether that computer is INSIDE or OUTSIDE your network. So I am going to assume it is INSIDE, and bet that were you to try the same test from OUTSIDE your network it would fail just as it does using GPRS. If so the indications point to incorrectly putting in your user name/domain information and not the password itself.
I assure you, the domain\username and password combinations are quite right. It's DOMAIN\username and then the password. I mean you can't really get away from that format when you enter the information in the pocket pc or activesync on your pc since it asks you for the domain and the username and the password. I can however login to webmail and oma through the web browser using the exact username and password.
Any more thoughts?
I have no more thoughts until you answer the question I asked. Can you sync while connected to a computer that is OUTSIDE your network?
When putting in your information on the mobile device, in the username field if you are putting domain\user you are wrong. That box is USER NAME ONLY.
Let me start over again. No, usb or gprs outside doesn't work. And yes, the username is put in as just the username with no domain\ in front of it. Activesync substitutes the domain from the domain field as domain\ is what I meant.
So it doesn't work from outside no matter what the connection. Again, the problem is the domain reference. We just have to figure out what is wrong with it.
From outside your network, can you access Ouloook Web Access? If so, EXACTLY what is the URL you use?
I'm using https://servername/exchange
I can also user https://servername/oma from the phone and it works too.
I would really like to see https://servername/exchange work from outside your network. I am interested to know how you got a NETBIOS name to resolve from outside your DNS zone over the internet.
Please read the question asked before answering so I can stop asking you the same thing twice. I asked you:
From outside your network, can you access Ouloook Web Access? If so, EXACTLY what is the URL you use?
Click to expand...
Click to collapse
Your answer might work inside your network but no way will it work outside. And if you are afraid that advertising your domain name will compromise your Exchange box you should just shut it down anyway.
Ok,
I'm REALLY trying to be tolerant here. Unfortunately, I'm starting to reach the end of my patience. You and I BOTH know that I'm not advertising my NETBIOS name on the Internet. We BOTH know EXACTLY what I mean when I say https://servername/exchange. It means a URL accessible from the outside which points to the server via NAT on our firewall and then /exchange. So, here's the URL:
https://mail.glaucomaexpert.com/exchange
When I say that webmail works, I REALLY REALLY mean that it works. I'm not making it up. If you don't know the answer or if you are not sure of the answer, just let me know. That's no problem. I'm really starting to think that this issue is due to the registry hack on the phone to remove certificate checking.
Unfortunately, I'm using a self generated cert and I've tried using the .cab method to import the cert, that didn't work. I simply copied into a file (DER encoded) and tried to import it no workie either. I tried copying as a Base-64 encoded, copied to the phone and when I tried to import it said it was unable to access certificate. Before I disabled certificate checking, it wouldn't accept the certificate. So, now it accepts it but it keeps asking for the password.
I have gone over the exchange settings over and over and over again and I'm simply not seeing anything wrong.
So....here's where I am.
Great. Thanks for answering the question. So in your server configuration fields you are filling in those blanks like this:
Server Address: "mail.glaucomaexpert.com"
User Name: "jdoe" or whatever your user ID is
Password: "Password1!" Your CaSE sEnsiTIvE password
Domain: "myeyessuck" your internal NETBIOS domain name which may or may not be the same as your FQDN
Does all of that sound like what you are using? If you feel more comfortable PMing the information then thats fine. But your settings should resemble what I wrote.
Are you forcing users to use SSL for Outlook Web Access? If so, you might try turning it off TEMPORARILY and test syncing without requiring SSL to eliminate the self signed cert possibility. I won't be much use troubleshooting that as I get my customers fo flip for a Thawte certificate to avoid untrusted root cert authorities.
That's exactly what I'm using:
Server Address: "mail.glaucomaexpert.com"
User Name: "jdoe" or whatever your user ID is
Password: "Password1!" Your CaSE sEnsiTIvE password
Domain: "myeyessuck" your internal NETBIOS domain name
Under secure communications I do not have require secure channel checked.
I just enabled http(port 80) access to the exchange server and it's working like a charm.
So I guess it's still a certificate issue. I guess disabling certificate checking is not doing the trick but instead cause more problems.
I really wish I could import the self signed certificate. This really sucks. Your help is appreciated. Thanks. I should had tried this before. I just assumed this registry hack wouldn't have any bearing on it originally.
@deeztech - I'm also suspicious of the registry hack to disable the certificate checking. This worked for me in the 2003 days with my client's Blue Angels but I've never been able to get it to work with WM5. I have numerous Exchange 2003 servers that I maintain here in So. Fla and they all have self generated certs. I use MMC and add the Certificates snap-in. From the Trusted Root Authorities I'll right click my certificate - all tasks and then export to a Der encoded x.509. Copy to my storage card and execute it from there.
Of course it sounds like your certificate is installed correctly as your logon to OWA and OMA are working which is why I suspect that reg hack you mentioned.
I did read on exchange-experts to check the authentication on the webserver....
Curious if it's just your PDA or are there others with the same issue?
Glad you narrowed it down. Unfortunately I don't have a magic bullet for the self signed certificate piece but I do have some suggestions for you.
1) Enable forms based authentication: http://support.microsoft.com/kb/830827/
2) Require SSL for access
3) Unless you intend to offer services you might turn off the default website at https://mail.glaucomaexpert.com/
If you are interested in a cert from a trusted CA check out Thawte, where you can get an SSL123 certificate in just a few minutes for as little as $149: https://www.thawte.com/process/retail/new_ssl123?language=en&productInfo.productType=fssl2
These are kind of obvious things that I thought MUST exist, but I've not been able to find programs to do them :?
When I connect my universal to my PC and it syncs, I don't get my Outlook email synchronised as I use an IMAP server. Surely there must be a way to get my universal to do a send/receive automatically when it detects that it is connected to my PC?
The other thing that would help save time is an auto login when a specific Wi-Fi network is detected. I have 4 networks I connect to regularly: one which my MAC address is registered to, so I don't need to do anything else, two which require me to login using a web form, and one which only gives me intranet access until I login using a web form. Does a program exist to do this login for me automatically?
Thanks!
After reading many threads and websites, I am still unable to get a solution to my issue regarding specific Wi-Fi connections on my XV6800 / HTC Titan.
My college uses a WPA Enterprise/TKIP secured network using PEAP/EAP-MSCHAPv2 authentication. It is also required that the server's certificate is not checked against a CA for validity.
My problem is that I have been unable to connect to the network.
Using the settings (Authentication: WPA, Encryption: TKIP), I can choose PEAP for Network Authentication, but hitting Properties says "Cannot log on to the wireless network. This network requires a personal certificate to positively identify you."
It will never let me connect because of that.
Now, on the other hand, I tried SecureW2 TTLS as my authentication, and in SecureW2, I setup a profile with it setup to not check the server certificate, and EAP/PEAP for Authentication method/type respectively. As well as to prompt for user credentials.
With this method, I get nothing... Also, Properties near PEAP also says the same thing about the requirement of a personal certificate.
For reference, I'm using DCD's 3.2.0 ROM with Windows Mobile 6.1.
If anyone has any experience with this, please let me know ASAP.
Thank you.
I'm an IT guy and I just got into smartphone PPCs for the first time after a long-time hiatus from PDAs when I used to be a Palm owner. After my last palm, a LifeDrive, got stolen I moved to a Moto Q wich was a big dissapointment OS wise, and I never really got into modding it or anything, just set my POP3 e-mail server and used it like that for 2 years (draw back was that I didn't have contact sync nore internal e-mail sync that got handled by my exchange server). My contract with that Q expired and I made the move to a Sprint Mogul with WM 6.1 Pro and I'm NEVER LOOKING BACK!!!
Anyways, enough about me, this is my first contribution so I wanted to do the little intro.
I had searched around a bit about how to get ActiveSync to sync my company's Exchange server through PPTP VPN (we don't have it published with a certificate for an actual push config) but all I found was info on how to setup the VPN itself, being an IT guy that was like pointing out the obvious to me as I had already got that running and connecting but couldn't get anything but the OWA site opening in IE and Opera.
Basically what I figured out was that I had to program a work URL exception in the Connections control panel under the Advanced tab. There I added my exchange server's IP address as a URL and used that IP to program the server under ActiveSync with all the usual credentials. I can't configure it to receive as items arrive, instead I had to let the configuration run on a 10 minute schedule. Every time the schedule is up I see the VPN connecting pop up and it syncs PERFECTLY and disconnects the VPN. (It doesn't turn on my screen each time, it just pops up if I'm using it; but that pop up can be turned off if it gets to annoying).
I don't know if anyone else knew about this but I though I'd share this info as I searched for a few days and found nothing, ended up figuring this out myself. If this is new info I'll post more detailed configuration information for those who desire it.
BTW, this is working over the Data Plan and WiFi as well.
Wow. your a god...
I been trying to figure why it kept disconnecting the vpn when it synced up.
Adding the work url exception works perfect...
(Im using WM6.1 on a Samsung Omnia)
Many Many thanks!
No problem dude! I'm surprised no one else has really found this helpful. Glad I could help!
BTW, those exceptions work very well for internal web sites as well. I use it to log in to web-based management consoles such as Symantec's Mail Security for Exchange, Symantec Endpoint, basically if you got an internal website of some sort you can access it through VPN using a Work URL Exception.
I was looking for this info too, i would like more detailed configuration information about this.
Thanx in advance...
Roland hendriks
What part of the configuration are you having trouble with? Configuring the VPN, the Exchange Server or the URL Exception?
Thanks
I personally am thankful for your information. Even if none of the other 1000s of readers out there say anything...
Thank you for sharing your knowledge.
Tim
Glad I could help! I know I broke my head over this one during the first week of me having a WM phone. I figured it out thanks to the Fdc Soft Task Manager using the Netstat utility. It let me know exactly what the network stack of the phone was trying to do and the URL exclussion I just stumbled upon and reading what the page said it lead me to believe that it might be a routing table for configured "WORK" connections. And it worked.
During the past month or two of using my exchange like this and switching around ROMs and cooking my own ones now I've noticed that having TCP Data Reconnect and Transmission Retry settings in your registry set to high will cause Active Sync to take a long ass time for it to actually route communications through the VPN connection. I noticed this after using custom ROMs wich some have these settings increased to ensure communications go through but they raise connection timeouts way to much. On my own custom ROM I've set these to defaults (2 and 4 respectively) and Active Sync only takes about 1 minute to start syncing onces you hit sync while you wait for it to dial the cellular line and the VPN.
you talk about the vpn..
i think you are in the very small percentage of ppl who can get that to work.
i have the activesync set to manual and have tried the vpn type to both IPSec/L2TP and PPTP
w/o success..i always get a UN PW error which i know cant be so..
i set the host ip to what was shown from "whatsmyip"..
searching for quite awhile, i see thousands of ppl who cant get it to work and have
never found a reliable method that works for anyone but the person who posted it.
if you could back track a little and post how to do it, there are probly
thousands of ppl who would find it very useful and really appreciate it.
thanx
Well one thing is how to setup a WM device's VPN client to connect to your VPN server and another is actually configuring your VPN server. Do you have a working VPN setup in your corporate network already? This usually is setup by having a static IP assigned to your corporate internet connection and a firewall configured to allow VPN access with all the necessary traffic and authentication routes.
If you don't have a static IP in your office and use a lower cost DSL or Cable connection you aren't SOL, for these types of connections you can use a service like dyndns.org to dynamically upadate your dynamic IP into a static dns name like: mycompany.dyndns.org for example. This requires you to setup your firewall or ISP modem to communicate with dyndns.org to report the changes. Most firewalls come with this funcionality already built-in, but most of them also call them by different names so you'd have to look up your equipment's documentation on how to report a dynamic dns service.
I would be happy to help you setup your VPN correctly but its more practicall for me to help you setup a checklist on which type of VPN you want to setup (IPSec or PPTP) and what your corporate network's infrastructure looks like and let you know what to look for in google; there is PLENTY of very helpful information on the web on how to setup VPN but first you have to know what you need and how you are going to achieve it and then you'll know what to look for.
Each setup is very particular to the customer's needs and the network infrastructure that is setup and how much security you want to use (IPSec is a naturally secured VPN tunnel protocol while PPTP is not secured by nature but can be secured with a Radius server in your DMZ validating authentication in an encruypted manner to your Active Directory service).
What I posted above will work for an already existing and working PPTP VPN connection wich I already had running for years in my office and I regularly use with my laptop to connect to my exchange server while on the road or at home. What I posted above is what is need to get your WM device to connect to an already functioning PPTP VPN server.
Hope this helps. And if I'm to help you make a checklist I need a lot of information:
Type of ISP (static IP or dynamic IP)
Type/Brand of firewall device
How the devices are connected together (dumb modem or internet router from your ISP to your firewall's WAN port or a full blown router provided by your ISP wich is patched into your firewall's WAN port)
Internal network configuration (both AD and Exchange on same server (SBS) or separated)
What amount of security you are looking for.
Send me some PMs and maybe I could at least point you in the right direction.
nttdemented: I'm doing the PPTP shuffle at the moment, and wanted to pick your brains..
The basic connection is running fine - e.g. when I add 192.168.0.1 as an Exception and go to http://192.168.0.1 in Pocket IE the VPN fires up and I see the page just fine.
I've also added '10.6.1.8' as an exception, but if I go to that address in PIE, I don't see any network activity (using ethereal/tcpdump) on the 'ppp0' server interface (I use Ubuntu server's pptpd) ...
Can I assume that your Exchange server is hosted on the same machine as your PPTP server? Some MS SBS or similar?
Even if I configure an http proxy (on the 192.168.0.1 IP) I see no activity when I try the 10.6.1.8 address. :/
thanks so much!!
that i didn't find/read about the "exceptions" option in WM before...
Somehow, when i got my phone, i got it to work without this workaround, it just worked, out of the box, no exception setting required. (VPN settings + exchange server location were enough)
But yesterday, from the one moment to the next, it suddenly stopped working.
In my efforts to get it to work again i deleted the exchange settings, but doing that, I deleted all my contacts and my agenda! I was in big trouble because I really needed those , but after reading your post, i got it working again! my phone is synching "as we speak" and i'm very happy!
don't know how it worked before, don't know why it stopped working, all I know is, it's working now!
you made my day
Good to know!
Cheers!
I've since stopped using this method as we got around to publishing our Exchange server with an SSL certificate so I'm actually using SSL enabled ActiveSync push on my phone now.
Excuse me but perhaps you can help me too.
My problem is that I can get/sync my mails using WIFI.
If I connect thru GPRS, y go to send/receive and I get all the mails. If I'm on my office and connect thru WIFI to the work net I also get all the mails from the exchange server.
The problem is when I'm outside my office and connect to other wifi net and try to sync my mails. I have an HTC TOUCH CRUISE with WM 6.1 original from HTC without any flash.
Thanks in advance.
VPN connection doesn't always connect for ActiveSync synchronization?
I have had ActiveSync working with an Exchange server over a PPTP VPN connection for years now, but there has been one nagging issue I can't figure out. For the most part it works, but sometimes when ActiveSync tries to sync it will not make the VPN connection. There is only one connection listed when I tap on the icon on the notification bar - the phone's data connection. So in activesync, the icon with the arrows spins for a while but nothing synchronizes. I think it ends up saying "waiting for network" or something like that. It seems to always work when I manually hit "sync", but sometimes it fails on scheduled synchronizations.
Any idea why this happens sometimes?
oh...cheers...got my brain back...
The exceptions rule has almost fixed mine now. I'm getting mail but not through Activesync (just sits waiting for network).
Hi, I am from Sweden and this is my first post here at XDA.
I got a HTC p3600, it´s upgraded to WM 6.5 and it works awesome.
Now the problem. The WLAN works great at home and other open networks/ if i got the key.
In my school we got WLAN but i can´t connect to it. I find it in the WLAN-list but there it ends. My friend with an Iphone just select the network and then he can insert his username and password, and woila! He´s in.
When i try to connect the server wants a "Certifikat" in swedish. I have tried to do a "Domain enroll" to get it But it always fail.
I think they use Windows Server 2003.
Does anybody understand my bad language? If you wanna know any more, just tell me.
Same problem here, trying for some weeks to find a solution and so far all attempts with different clients failed. I`m sure it`s not a windows server but a cisco concentrator that let`s You access wlan and it seems there is no free client that can communicate correctly with cisco hardware for winmobile. Iphones have a vpn client directly from cisco integrated and can pass without problems. Try to ask Your computer center what concentrator they use and if they know of a client that supports winmobile.
Some forums mention a registry hack that deactivates certificate authentication but just setting it didn`t help. We`re still trying if this might work in conjunction with a locally installed certificate. Try to get the root certificate of Your CA and import it to Your device. Might help. Somehow they screwed up PEAP on mobile clients cause it`s supposed to work without local certificates but alas...
FlyBy_1 said:
Same problem here, trying for some weeks to find a solution and so far all attempts with different clients failed. I`m sure it`s not a windows server but a cisco concentrator that let`s You access wlan and it seems there is no free client that can communicate correctly with cisco hardware for winmobile. Iphones have a vpn client directly from cisco integrated and can pass without problems. Try to ask Your computer center what concentrator they use and if they know of a client that supports winmobile.
Some forums mention a registry hack that deactivates certificate authentication but just setting it didn`t help. We`re still trying if this might work in conjunction with a locally installed certificate. Try to get the root certificate of Your CA and import it to Your device. Might help. Somehow they screwed up PEAP on mobile clients cause it`s supposed to work without local certificates but alas...
Click to expand...
Click to collapse
Thanks for the answer!
Would it be possible to to install some kind of program from cisco to make it work?
Unfortunately Cisco doesn`t do any winmo clients, they licensed it to other companies. Tried with Root CA yesterday but that didn`t work, maybe we need a valid client cert too. Have to get a personal one from our uni CA the days.
Try installing secureW2
http://www.securew2.com/node/3
This is a program specifically designed to work with wpa2 networks offered through a radius server. Most schools and universities use a radius server. You will need a local login and password though.
When installed, you can select securew2 in the certificate window of wifi settings, when you try to connect to the wireless network.
Thanks for the suggestion. I tried with various clients, none of them worked, securew2 was among them. But maybe it works with fiddyboy.
A page mentioned some older hardware may not cope with mixed wpa modes, maybe P3600 is among them but I really don`t think so...
MAsterokki said:
Try installing secureW2
http://www.securew2.com/node/3
This is a program specifically designed to work with wpa2 networks offered through a radius server. Most schools and universities use a radius server. You will need a local login and password though.
When installed, you can select securew2 in the certificate window of wifi settings, when you try to connect to the wireless network.
Click to expand...
Click to collapse
I am downloading now, will test it tomorrow. Thanks!
Edit: I am not getting it to work. Can someone help me with the settings?
I am sorry, but I don't know what settings to use in your specific case... These settings should be made available by your school or company, most of the time the settings for laptops will give enough information too
which rom do you use to upgrade to windows mobile 6.5
Finally got it to work. We have different WLANs here at our university. I had no luck connecting to our VPN-network so I tried our eduroam WLAN. Eduroam is a roaming network for educational purposes. If You have a login from Your uni/school/whatever You should be able to access the internet from any eduroam network worldwide.
As You said You were asked for a certificate I think Your network relies on the same technologies as ours because I had the same error before. Following explanation:
Our eduroam RADIUS server is certified.
This means our uni gave it a certificate. Our uni was certified by and got a certificate from the DFN (german research net). The DFN was certified by and got a certificate from the german Telekom.
This is called a certificate chain with the DFN as intermediary and Telekom as root certificate authority.
What I had to do is import just the root certificate (from Telekom) to my mobile device by downloading it from our unis webpage, transferring it to the Trinity and just click on it. It confirmed installation and the root ca is listed under the Settings>System>Certificates>Root.
Edit : Normal certs are with *.crt ending. MinMo wants *.cer-files. If You only can get Your hands on *.crt import them into Your PC browser, export from there with DER-encoding and rename *.der to *.cer. That`s it.
Our eduroam RADIUS server authentication is via PEAP.
So I configured the network connection like this:
connects to : internet
authentication : wpa2
data encryption : aes
eap type : PEAP
Connect. When prompted put in Your uni account credentials.
This worked on WinMo 6.1 and 6.5 Without the ValidateServerCert reghack or any other other special program.
WinMo5 failed! Also tried the ValidateServerCert reghack but it`s of no use. Think it`s because WM5 has no wpa2-aes support. If Your RADIUS allows wpa and tkip it may work.
Maybe if this doesn`t work Your server it uses something other than wpa2 or aes. Try different options. Maybe it`s not using PEAP. Ask Your admin but try with a certificate first.
The strange thing is that PEAP was used to avoid handling of certificates; it`s especially there to NOT have to fiddle with them. Anyway, this works here, hope this is the solution for Your location...
you should just buy a protable harddrive or a flash drive and transfer your files onto that and then onto your computer.
Hi, I have same problem, trying to use eduroam on CTU, my Notebook/Laptop WiFi work ok, but I can't connect with TD2 Topaz. I have instaled required certificate, but in options I have no way to set concrete RADIUS server to connect (which is required to be specified in settings on Notebook). Any ideas please? I Also installed securew2, but I can't add Cesnet CA in securew2 options, even it is installed in system (I is present in setings-certificates in WM).
When You have WinMo 6.1 You shouldn`t need securew2 and there is no need to explicitly set RADIUS IP. Have You tried eap-type : PEAP ? What`s the error message if any ?