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Hi,
My wizard run out of battery completly yesterday, I brought it home and try to recharge it, but no recharging light will appear.
I left it overnight connected to the mains but to no appeal,
I also removed the battery for a few minutes and then plug again but no luck.
I´m not using the mains provided adaptor but my travelling kit, a proporta mains/usb adaptor and a retractable sync/charge cable with a mini-usb pin cos I´m back home for Xmas and I don´t travel with the mains.
I have read about problems with some chargers from Boxwave, but I have consistently using this charging conbination since October.
Any ideas, should I send it back to expansys to repair, or is there anything else I can try?
Thanks
Elsral
same thing happened to me.. Supposely the phone will not charge from being completely dead without a charger that puts out 1amp. There is another method if you are a little brave... cut up an old car charger and hook it directly to the battery (red cord to + on battery and black to -) Read about it on howardforums and it worked like a champ. I only needed to jump the battery for about 30 seconds before I put it back in the phone and the amber light kicked on.. I was very relieved!!
Same happend to me yesterday. Simply plug the carger in and wait 1 or 2 seconds then switch the power button. After some seconds the carging light should switch on.
The wizard won't charge if it's switched off.
Export800,
you are a megastar,
I put apart a usb adaptor that I had built to charge my gps and I connected cables directly to battery for a minute and Voile,
tnx a million,
elsral
Xunil99 said:
Same happend to me yesterday. Simply plug the carger in and wait 1 or 2 seconds then switch the power button. After some seconds the carging light should switch on.
The wizard won't charge if it's switched off.
Click to expand...
Click to collapse
But if the battery is totally dead surely the unit wont switch on ? Thus its a catch 22 ??? There is no power to switch on and the battery wont charge totally dead.
Ridiculous if you were caught out away from a charger and ended up having to pull apart a usb lead to get things back to life.
If the battery is so low, that the wizard switches off itself, and you connect the charger, it won't charge, because it's switched off.
Use the power of the charger to turn it on, then charging will beginn (and also the device will boot).
Xunil99 said:
If the battery is so low, that the wizard switches off itself, and you connect the charger, it won't charge, because it's switched off.
Use the power of the charger to turn it on, then charging will beginn (and also the device will boot).
Click to expand...
Click to collapse
Can anyone else confirm this works as there have been many people having this problem. Simple solution if it works.
Switch off your device completely (hold the Power Button) and try to charge: Nothing happens. Now switch it on - charging begins.
I have noticed that last week, when battery was very low and i know that i would need my wizard in about half an hour. So i switched it off completely, so that it would charge faster and noticed that.
Yesterday when battery was totally dead i remembered that and i switched it on.
Btw, doesn't it damage the battery, if you connect it to 12 V (!!)??
Xunil99 said:
Switch off your device completely (hold the Power Button) and try to charge: Nothing happens. Now switch it on - charging begins.
I have noticed that last week, when battery was very low and i know that i would need my wizard in about half an hour. So i switched it off completely, so that it would charge faster and noticed that.
Yesterday when battery was totally dead i remembered that and i switched it on.
Btw, doesn't it damage the battery, if you connect it to 12 V (!!)??
Click to expand...
Click to collapse
If I come across the problem will certainly be trying your method before I will be ripping into any usb leads
The same thing happened to me this past weekend. We were out camping and my MDA's (wizard) battery went completely dead. I had a USB sync cable for my laptop, but that would not revive the unit. I'm afraid the only way to bring it back to life is with the original OEM charger which has an output of 1 amp. Thanks for the post!
I had the same issue a while back. At first I thought the moto charger I had was dead but then I plugged in a old SMT5600 and it worked fine.
I left it plugged into my computer for a hour or so and finally I heard the "new usb device blip" from the other room and it started to charge. Guess I was lucky.
Same thing happened with my wifes SMT5600. The battery died and she couldn't get it to charge with her moto mini usb charger. I plugged it into my machine and a hour later the charging light came on.
I have heard that the Wizard will not charge from my laptop using a usb cable if it is completely drain. I find this to be NOT TRUE.
I ran out of juice twice last weekend. The thing about the Wizard is that, if it's completely drained, it will get stuck at the boot screen, and go no further.
Take out the battery to turn it off again. Put the battery back in, and then plug in your charger. DO NOT TURN IT BACK ON. It needs all the power it can get. Give it a minute, and you will see your orange charge light come on. Just leave it alone for several hours, and it will charge. This is my experience.
I got it! But, first the story.
None of the above methods helped me. I tried plugging it in to a big truck lighter, a pickup truck, even an ac adapter for my coleman cooler. Nothing!
However, I had a powered Pro-Clip mount that I had as a backup for the one I use. Guess what? THAT worked!
I think the cable makes the difference. Need to find the specs on those puppies. LOL
Thanks for the help.
hey guys, my mda will not charge or turn on. when plugged into a/c the indication light does not come on. i have switched batteries with my other mda and still unable to turn it on. i have done searches but have not found any relevant info. does anyone have some insight?
No charge
I have exactly the same problem...
My phone was charging and my washing maching caused a power surge and the only thing that seems to have been affected is my HTC Wizard! I've ordered a new battery so I'm waiting for this in the hope that this is the problem... If not - HELLO INSURANCE!
I'm running into this also. When I plug in the charger, the LED turns green, then red and thats it.
anyone? may have to do some brain surgery on the mda
You haven't told us anything. What were you doing before it quit just turning on? Have you tried to do a hard reset on it, soft reset, or put it into bootloader? Were you trying to flash a rom when it quit working? Was it on an original rom or custom one (and which rom was it?). Did you upgrade it in any way (load software)? Did you do a soft reset and it quit working, or did it just die while you were doing stuff? Or did it just not turn on the next time you tried to use it?
Like I said, you haven't told us anything other than it won't turn on with your battery or another battery. Information is a good thing
For me...I didnt do anything. It was on and sitting on my desk. The battery was a bit low. I went outside to check the mail, came back and it was dead. I tried turning it on, the boot screen came on and then off...never to turn on again at all.
No custom roms or software or anything. I couldnt find my wall charger so I took my old razr charger plugged it in, nothing, LEDS wouldnt even come on.
So I took it to a Cingular store and they had an OEM charger there. They plugged it in, the Orange LED came on for a second, then turned red and would just sit there. Not even turning on.
But what ROM were you on? THere were numerous issues with the early Cingular (and other) ROMs where once the battery got below a certain percentage it would not charge anymore. There are tricks here and in HowardForums for how to jumpstart your battery (using a 9V battery or a wall charger with bare wires). Can't say if thats what this issue is, but it might help.
So you said you took yours to the Cingular store. Did they replace it? You didn't finish your story.
i know, im sorta interested in what happened
OK here's the solution.
First of all, be aware that the MDA can NOT charge unless the OS is fully loaded. If for whatever reason your battery gets fully depleted, you have to do the following (it involves ruining a 5 $ cable and doing some surgery):
- first, go out and buy a new USB-to-mini-USB cable, unless you have 2 already (or one and the original charger)
- take out the battery
- take the USB-to-mini-USB cable, cut off the mini-USB plug and expose the four wires
- strip the red (+) and black (-) wire and twist the copper ends of each wire
- now CAREFULLY attach the right wire to the right connector on the battery (so + on + and - on -) and tape it there so it stays firmly on
- put the cable in your (running) PC or put the charger in the wall socket
- let the battery recharge for an hour or so, then put it back in the Wizard and reboot
- now when it is fully rebooted, you need the second cable to charge your Wizard completely, the way you're used to.
Worked for me! I've kept the ruined cable, just in case it happens again.
Good luck!
fixed
Luckily enough an old friend of mine had an 8125 that finally broke to crap, so he gave me his battery. I popped it in, voila! Not only did it load, but it comtinues to charge. I was worried the phone was bricked.
But this is definately a battery issue. Thanks for all the help and info guys. It's good to know this thing wont charger unless the OS is fully loaded, didnt know that.
May I just check, is this charging issue (when the OS is loaded) only an issue on the 8125's? I have an o2 Mini S and just as a check powered it down by holding the power button but while in this state if I connected it to a charger the orange LED still came on to indicate it was charging but in the off state.
hey guys sorry i did not respond earlier i have been away for sometime. well my phone was working all night but when i woke up it would not turn on. i plugged in the charger into the wall and none of the lights came out. took the battery from my broken screen mda and still did not turn on. the phone had the xelencin 2.26 rom update. programs i had installed were:
spb shell
spb diary
spb pocket plus
battery status - overclocked @ 195 i believe
most programs were installed on a 2gb minisd card.
again the phone was working fine the night before and upon waking up it owuld not turn on or even charge. i am currently at work but i will try out the previous suggestions as soon as i am home and will post back.
SteRo said:
OK here's the solution.
First of all, be aware that the MDA can NOT charge unless the OS is fully loaded. If for whatever reason your battery gets fully depleted, you have to do the following (it involves ruining a 5 $ cable and doing some surgery):
- first, go out and buy a new USB-to-mini-USB cable, unless you have 2 already (or one and the original charger)
- take out the battery
- take the USB-to-mini-USB cable, cut off the mini-USB plug and expose the four wires
- strip the red (+) and black (-) wire and twist the copper ends of each wire
- now CAREFULLY attach the right wire to the right connector on the battery (so + on + and - on -) and tape it there so it stays firmly on
- put the cable in your (running) PC or put the charger in the wall socket
- let the battery recharge for an hour or so, then put it back in the Wizard and reboot
- now when it is fully rebooted, you need the second cable to charge your Wizard completely, the way you're used to.
Worked for me! I've kept the ruined cable, just in case it happens again.
Good luck!
Click to expand...
Click to collapse
i see 6 connectors on the battery and left is red and right is black but there r 6 connectiors so which 1 i should plug in the neg and pos sign is like right in between..so can u upload a pic so i can see?
The pins that you need to connect it to are the end ones, the red wire goes to the one thats at the end with the plus symbol, and the black at the opposite end with the minus symbol. I just tried it and it works great.
doesnt work, maybe i bricked my phone
Klong4 said:
The pins that you need to connect it to are the end ones, the red wire goes to the one thats at the end with the plus symbol, and the black at the opposite end with the minus symbol. I just tried it and it works great.
Click to expand...
Click to collapse
I just recovered two regular batteries and and extended battery using this process. Too late though. I have another battery coming in from WM Experts. Any way the process is flawless and the charge time would depend on how long the battery has been low. Another possibility is may be the battery has run its life.
Fixed it!
as stated elsewhere the charger has to be 5v ish and 1A i'd tried other ch1argers nd everything nd then i found a charger 4 my old phone which was an spv c550 which was 1A plugged that in and after a couple of seconds the good 'ol orange charging indicator came on.. after which it booted up perfectly! so happy it's working now hope this helps some1!
Callum
Hi,
My wizard main battery (wiza16) was very low and the wizard stop with a message “The internal battery is very low”. After coming back home I have tried to charge but it is not taking charge and didn’t turn on anymore. I recently bought a new battery (wiza16, 3.7 VDC, 1250 mAH) thinking that it will work again but still the same problem, wizard is not taking charge or turn on.
Can anyone help me?? What can I do to start my wizard? Do I need to change the tiny little battery (which is inside the wizard)? Kindly help me.
Wizard service manual
Hi,
See if when you connect the power plug the led turns red, if yes....
If Charge light is red when plug in AC adapter, it means the main battery is not charge enough and can’t power on,
You just need to continue charge unit the light become Amber
If not, i think you have a problem.
Check if charger its working and if its pluged.
If it helps --- ftp://ftp.xda-developers.com/Wizard/Docs_Tutorials/Wizard_Service_Manual.pdf
Wizard Battery discharge completely
Hi,
Thanks for quick reply. there is no light when i connect my wizard with PC. I don't have the AC charger, I have lost that for long and was using my PC usb to charge. trying to get one AC charger.
There was no problem with my wizard, just can't turn on after it's battery discharge completely. Even the new battery couldn't turn that on.
You'll need the original charger if the battery has complelty discharged as it will only charge from the computer if the phone is powered on.
This happened to me before.
There is a trick to giving the battery a quick charge which will give it enough juice to boot the phone up and allow it to charge from usb. its not recommended but works.
You will need a spare usb cable, cut one end of, strip the wires back and connect the red wire to + and the black to - on the battery, only do it for a short period, about 30 seconds while conneted to your computer.
You may need to give it a few 30 second bursts to give it enough juice.
Pop the battery back into the phone and switch it on while pugged into the PC
Took me a few attempts to get enough charge in the battery for it to boot up.
Wizard battery
You can also use a 9V battery to jumpstart your battery. But then you have to be more careful. I connected the 9v battery to my Wizard battery for about 15 seconds, then tried to start up my device. If not successful I started again with 15 seconds jumpstart..
But you can find more information here in the forum: just search for jumpstart or something similar....
Regards
huibuh_!
Wizard Battery discharge completely
Thank you all for information. 9V battery method didn't work for me. Looking for AC charger online and get a link (http://www2.dustin.se/pd_5010073700.aspx). Do you think this is the right one? If yes, then I can order.
yea that's the right one but if you have a friend with a ppc or maybe a razor you can use there charger most ac adapters are starting to use mini usb just a way of saving some money even though having an ac adapter is good
could also try and get one of those usb plugs that you can plug up to a wall and plug in a usb cable into the slot
but don't take my word for this wit hmy wizard i haven't had it shut all the way day
if anybody can verify this would work
AC charger not also working
I have got the AC charger yesterday. When Connect the Ac charger first time the red light on my wizard showed for just half second then dissappear. Still let that connected for whole night but no response.
Thank you all for help.
@Keland44, most Razr chargers dont work, they MUST be at least 850mA in order for the Wizard's battery to receive anything. The older Razr chargers are sometimes as low as 350mA, but the never ones are as high as 1.2A, so you need to read the label on the charger itself to be sure.
ashasaur said:
@Keland44, most Razr chargers dont work, they MUST be at least 850mA in order for the Wizard's battery to receive anything. The older Razr chargers are sometimes as low as 350mA, but the never ones are as high as 1.2A, so you need to read the label on the charger itself to be sure.
Click to expand...
Click to collapse
Yup that is about right,
If the battery is complelty dead, then you need to original charger.
If you have got the right charger and you get a red light and it goes off. your phone might have a problem.
This happened to my last wizard after stupidly trying to dry out the screen after getting it wet which stopped the touchscreen working (i was drying it out while the phone was still on) well my wizard crashed.
Took ages to get it back on but it was very unreliable then one day, it wouldnt go on and charger done nothing. Unpluging and pluging the charger in several times got a red light on.
Sometimes i could get it to turn on, the charger would charge for about 5 minutes then the phone would die soon after.
Your phone might possibly be bricked.
Help :
I Have Same Problem with my wizard
Yesterday my wizard goes died, i think the battery out
when i came home, i use AC Charger for HTC Universal, for 1st time its red light then off,
after 15 minutes orange light, i try to turn on my wizard and works but only in boot loader 5 minutes again its going off again
until now my wizard wont turn on
some body help
Hello,
my problem is strange.
When I turn off my Atom Life it can be charged (USB, External Power Supply).
Red indicator light on.
When turned on (in use) it does not charge. The charging symbol in the status line shows the unit is connected to external power, but the red indicator light is off, and power continuously goes down.
I already tried a hard reset, but that did not help.
Does anybody have an idea?
Sorry, I forgot to mention that everything with charging went fine earlier (until some weeks ago)
charging
same thing with my XDA ATom dude
I have ordered a new battery for mine at ebay (did not arrive yet).
Maybe it helps.
Otherwise ...
Ok, the battery came in and it does not change anything.
Still the same issue.
So I am gonna litter it...
bye bye
New info,
there seems to be a bad contact at the USB connector.
If I connect the USB cable and hold the plug in a specific angle, then the charging light (red led) turns on).
Brought the device to a friend of mine. He's good at electronics and tries to figure out and fix the usb connector.
wait and see
Siyan said:
New info,
there seems to be a bad contact at the USB connector.
If I connect the USB cable and hold the plug in a specific angle, then the charging light (red led) turns on).
Brought the device to a friend of mine. He's good at electronics and tries to figure out and fix the usb connector.
wait and see
Click to expand...
Click to collapse
any news for your problem ??
i'm having this problem too
i brought used one and seems the battery is almost dead and can't charge when device is ON
Thanks!
I got a used atom life and bought a new main battery for it. Charging via USB cable connected to my notebook is working fine. Using the (wall socket plugin) power supply with the same cable it behaves the same way you described it. It starts charging only when the device is turned On and back Off. In my opinion the power supply is the reason. Maybe it is to week ar has some sort of security switch build in, which is protecting it against to high power consumption.
In my case it was definitely not the charger. I tried several ones and they behaved all the same (the original one wrked for long time).
It is the device itself.
I had it sent to a friend who was able to open it and a have a look at it.
The USB plug itself was a bit loose. But soldering it again did not fix the problem.
There seems to be a micro break of a wire on the mainboard (which is multi layered). So no real chance to repair.
I replaced my device by a HTC Desire which was available in Germany very very cheaply (you don't want to know the price because it wuld be too frustrating).
So goodbye Atom Life.
So YD206 about a month old. Was connected to official yota charger (via a magnetic usb cable), noticed the plug at the phone end getting quite hot. Phone now essentially dead, wont boot, doesn't seem to charge. We also realised the charger had come out of the wall socket. But the yotaphone light was intermittently flashing on the charger.
Whilst I am inclined to blame the magnetic charging cable, is it possible for current to flow in reverse from phone to charger and essentially discharge the phone battery below acceptable levels?
Any advice on rebooting it (can't remove the battery like I would on a Samsung) so whats the procedure?
Just a follow up charger not the issue, it crashed in use and the power button became non-responsive, with the screen off, and the e-ink display on but also unresponsive. Did not turn on when connected to a charger. However when I connected it to my pc it did register in device manager as MTP device, so I knew it was still alive. Removed the sim and held the power button down for 10 seconds then it rebooted.
Hope this helps anyone else with a similar problem.
Failing that it would probably have to be left to discharge (might take a while if nothing is running) then powered back on with charger attached.
I have similar problem. My phone got hot while not charging (about 15% of battery) and crashed. Then forced reboot (hold power button for about 10 seconds) helped while phone was connected to Yota charger, battery was dead, but phone booted (EPD on, did not check rest) and got to about 81%. After removing it from charger, same thing happened again, no luck with forced reboot this time. Phone was blazing hot and did not respond, then crashed again. No response after connecting charger or forced reboot. Any experience with this issue appreciated.
SuperTukan said:
I have similar problem. My phone got hot while not charging (about 15% of battery) and crashed. Then forced reboot (hold power button for about 10 seconds) helped while phone was connected to Yota charger, battery was dead, but phone booted (EPD on, did not check rest) and got to about 81%. After removing it from charger, same thing happened again, no luck with forced reboot this time. Phone was blazing hot and did not respond, then crashed again. No response after connecting charger or forced reboot. Any experience with this issue appreciated.
Click to expand...
Click to collapse
It seems a battery issue. Have your Yotaphone a valid warranty?
casaprocida said:
It seems a battery issue. Have your Yotaphone a valid warranty?
Click to expand...
Click to collapse
I am not sure about my warranty, bought it off AliExpress, I guess I could try to send it to manufacurer (i heard Russia provides repair service).
EDIT ( t + 2 days): I managed to start my Yota again. I connected it to computer and after about 5 minutes, magic happened and phone started all by itself. I will try to find out more, will update this as soon as I find something
Man, you are more lucky than me, I have a dead yotaphone lying around here. It also died after connecting it to a bad power source.
In my case it was the usb-port of a monitor.
When I checked the usb-port with a cable with a volt/amp display I saw that it was going on and off very quickly.
But so I would say be careful where you connect your yotaphone to, it does not seem to handle weird power sources all too well.
tomgaga said:
Man, you are more lucky than me, I have a dead yotaphone lying around here. It also died after connecting it to a bad power source.
In my case it was the usb-port of a monitor.
When I checked the usb-port with a cable with a volt/amp display I saw that it was going on and off very quickly.
But so I would say be careful where you connect your yotaphone to, it does not seem to handle weird power sources all too well.
Click to expand...
Click to collapse
I actually thought about burning charging circuitry a lot. I wonder, if you would be able to test wireless charging. With some luck, it is independent enough to not be affected by burning micro usb charging route (depends where high voltage safety is implemented). If this make any sense to you, please give this a try (I think IKEA is place to go, they should have working wireless chargers in their model setups) and report back. If I am wrong in any aspect, I'd appreciate any correction with explanation.
SuperTukan said:
I actually thought about burning charging circuitry a lot. I wonder, if you would be able to test wireless charging. With some luck, it is independent enough to not be affected by burning micro usb charging route (depends where high voltage safety is implemented). If this make any sense to you, please give this a try (I think IKEA is place to go, they should have working wireless chargers in their model setups) and report back. If I am wrong in any aspect, I'd appreciate any correction with explanation.
Click to expand...
Click to collapse
Sorry for the late reply, did not see the quote, but it does not work with wireless charging either. I think the battery still has a lot of charge too. Thing is that the Motherboard also gets hot after a while when I try to charge it. I'm pretty sure my motherboard is dead. But I have another Yotaphone now, so maybe in the future I will test with every separable part replaced.
I use the charger from my iphone. It works great, although with the yotacharger also works well. Attention that I have a YotaPhone YD201 with Russian base and european compilation. Like I said the Iphone charger works great and doesn't warm my Yotaphone 2 . It might be a solution for your problems with charging.