Sgh-i337 at&t - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I have SGH-i337 that does not respond well after boot. It does not respond to touches and gets stuck trying to Reboot or Power Off on the following OK button. It restarts by it self and hangs for many minutes on the At&T logo.
I have tried the ROM ALL_ATT_I337UCUFNB1_I337ATTFNB1.
I need help.

Have you tried a factory reset?

audit13 said:
Have you tried a factory reset?
Click to expand...
Click to collapse
Thanks for the reply.
I have tried Factory Reset. Originally it was on stock ROM I337UCUAMDL. I assumed the issue to be related to the firmware and I used ODIN to change from I337UCUAMDL to I337ATTFNB1. But I still have the same issue.
What else can I try?

You used Odin to update to NB1? The latest ROM from sammobile.com is MDL as AT&T only released ROM updates via OTA.
Was the phone dropped? Possible loose internal connections?

Related

[Q] GS4 - How to return completely stock for warranty exchange

Hi,
I've been do many flash last 24 hours on my Galaxy S4(Model SGH-I337M, Telus). Initialy, i've the factory stock rom, rooted. So, yesterday, i've decided to install Cyanogen mods nightly on my phone. Not the first time i've been used it on my phone. No problem before. So, this night, after a friend show me the release canditate release seem to be more stable, i've been try to put it on my phone. So, accidentaly wipe all the data on my phone. When i'm back home, i've put again the samsung original rom from my operator(4.2.2), found here, on the website, whit odin. All completed succefully, but i've noticed that the wifi won't turn on after the flash, and no sound from the speaker. So, i've put Cyanogen nigthlies again to test if it rom relative, but same issues here, no sound, but the wifi was working. The phone was very instable, so. Then, finaly, put the original rom again, without any rooting. Stuck on samsung logo, that i've finaly got fixed by clear the data and cache. But, no sound, and no wifi. Instable too.
Precision about phone: Unlocked whit the service mode(work), and enabled AWS whit a software and file(tutorial found here)
My question is: Anything else i can do to make my phone work fine again, and does it's possible to make the phone totaly stock? When i boot up, i've noticed that the phone, whit all rom i've try, said on samsung logo: Kernel is not sendroid enfonced, warranty status: kernel, so i can't go to return my phone on warranty whit that. How i can erase that line, and make my phone seem to be no modified?
Just to specify, it's not the first time i flash a phone. Do many flash, whit galaxy s2, s3 and s4, and sure, mine. Got try Cyanogen, stock, know how Odin work and all, try many rom, and before today, never has any problem to do turn back, but now, it's seem to be impossible.
Thank you very much for your help, very appreciated!
I would flash the stock firmware with odin again. After flashing do a factory reset in the stock recovery.
jd1639 said:
I would flash the stock firmware with odin again. After flashing do a factory reset in the stock recovery.
Click to expand...
Click to collapse
I've just try this. Flash the stock rom whit odin, and factory reset on original recovery after. Same, no wifi, no any sound.
Just see yesterday, when i'm flashing, i'm flashing on the bootloader in odin(whit the tar for the stock rom). Today, correct this by flash on the pda section, still not work. Found here on the forum the stock bootloader, rom, csc, and modem, but when i do this whit odin, odin said fail.
Thank very much, i think my phone is dead, and nothing to do to exchange it on warranty.
I think Kies has an emergency firmware recovery mode.... maybe that'll work.
Found a nice guide here: http://forum.xda-developers.com/showthread.php?t=2261153
saj222 said:
I think Kies has an emergency firmware recovery mode.... maybe that'll work.
Found a nice guide here: http://forum.xda-developers.com/showthread.php?t=2261153
Click to expand...
Click to collapse
Just try this. Kies is the worst software i've ever see. The software completely freeze random. When i go to the emergency menu, never, kies recognize my phone here. I've tried to plug my phone, no recognized. Tried without plug it, no recognized. When i plug it, kies said connection in progress, and can stay here 30 min.
I'm a idea of what is my problem. Before do install of cyanogen, i've been applied the samsung official 4.3 update, whit knox. And, according to what i read on many forum, knox is not ereasable, So, it's completely freeze my phone, and nothing to do.
Anyone have the factory telus bootloader and other factory stock items because i want to put it stock.
Thank.
Finally get problems fixed by take the TELUS stock 4.3 ROM and flash it whit Odin. After, can flash cyanogen nightlies again and the phone work well again.
Whit the stock ROM, didn't see any line on the Samsung boot logo that i've rooted. After root this appear again. Knox regardless of ROM installed said 0x1.
If anyone have a fix to put it again 0x0 very appreciated otherwise the phone work fine and thank you very much for your help.
dardares said:
Just try this. Kies is the worst software i've ever see. The software completely freeze random. When i go to the emergency menu, never, kies recognize my phone here. I've tried to plug my phone, no recognized. Tried without plug it, no recognized. When i plug it, kies said connection in progress, and can stay here 30 min.
I'm a idea of what is my problem. Before do install of cyanogen, i've been applied the samsung official 4.3 update, whit knox. And, according to what i read on many forum, knox is not ereasable, So, it's completely freeze my phone, and nothing to do.
Anyone have the factory telus bootloader and other factory stock items because i want to put it stock.
Thank.
Click to expand...
Click to collapse
I've seen worse software, it's no better or worse than iTunes.
Sent from my SGH-I337M using Tapatalk
dardares said:
Finally get problems fixed by take the TELUS stock 4.3 ROM and flash it whit Odin. After, can flash cyanogen nightlies again and the phone work well again.
Whit the stock ROM, didn't see any line on the Samsung boot logo that i've rooted. After root this appear again. Knox regardless of ROM installed said 0x1.
If anyone have a fix to put it again 0x0 very appreciated otherwise the phone work fine and thank you very much for your help.
Click to expand...
Click to collapse
can u plz give me link for the flash file u just flash
i have same problem here after i flash with 4.2.2 no sound and phone freez all time
i like to flash 4.3 so i can fix my phone
thanks
mps5566 said:
can u plz give me link for the flash file u just flash
i have same problem here after i flash with 4.2.2 no sound and phone freez all time
i like to flash 4.3 so i can fix my phone
thanks
Click to expand...
Click to collapse
This is the link i've found whit all the factory stock operator ROM. This is what rescue me.
http://forum.xda-developers.com/showthread.php?t=2269304
@Spacemonkie4207 never my itune was freeze, and i can do basic operation like transfer music or create playlist without any problem. My kies stay on connection in progress, and turn, turn, turn, but never connect. And when it connect, only one operation, and kies completely freeze, stop responding, need to close it, and open it again. Tried many cable, usb cable, reinstalling software, two other computer, but nothing to do.
I recovered back to stock from custom to 4.3 however if you do so, depending on carrier you could lose root and the ability to install custom recovery.
I would revert back to 4.2.2 (as it's knox free) go to samsungupdates (google it) and pull the 4.2.2 for your region and carrier. flash with odin 3.9
you'll lose root, but you can always perform again as long as not on 4.3 (with 4.3 u can still root if you remove all the knox stuff, u just lose warranty).
Az

I am having issues upgrading from MJA to MK2

I am using this rom
http://forum.xda-developers.com/showthread.php?t=2567353
and I have flashed this mk2 firmware after installing the rom
http://forum.xda-developers.com/showthread.php?t=2338919
My issue is that upon loading my wifi does not work. wont even turn on. I am using philz recovery and have done multiple preps for new rom before installing and then for good measure wipe user data twice more before initial boot. all to no avail. Also upon inspection I noticed that some settings in "about device" dont seem to add up it appears that my device retains MF9 radio despite my attempts at flashing the correct firmware in the thread linked above.
Software Version reads as MF9
Basband Version reads as MF9
Build Number MK2
any ideas how to fix this?
Yeah you have to be on the MK2 modem for Wifi to work with that one.
What error are you getting when you try to Odin the modem?
Sent from my SPH-L720 using Tapatalk
rrbailey89 said:
I am using this rom
http://forum.xda-developers.com/showthread.php?t=2567353
and I have flashed this mk2 firmware after installing the rom
http://forum.xda-developers.com/showthread.php?t=2338919
My issue is that upon loading my wifi does not work. wont even turn on. I am using philz recovery and have done multiple preps for new rom before installing and then for good measure wipe user data twice more before initial boot. all to no avail. Also upon inspection I noticed that some settings in "about device" dont seem to add up it appears that my device retains MF9 radio despite my attempts at flashing the correct firmware in the thread linked above.
Software Version reads as MF9
Basband Version reads as MF9
Build Number MK2
any ideas how to fix this?
Click to expand...
Click to collapse
Make sure to run Odin 'as administrator'
Also as noted in the OP "With MJA [MK2 also!] Firmware, some people report better success with turning Auto Reboot and F. Reset Time unchecked.
Do the same flash, but when you see PASS on Odin, unplug the phone and Hold the Power key for 10 seconds to reboot." OR even Battery pull

Need help plz, want to update my phone but can't

Ok, I accidentally clicked update with my phone rooted. That issue has been solved my using odin to flash the factory pit. Now if I try to factory reset or update (mind you I unrooted), it still goes to the illegal software lock screen and I have to flash the factory pit again. How do I solve this problem?
tplummer27 said:
Ok, I accidentally clicked update with my phone rooted. That issue has been solved my using odin to flash the factory pit. Now if I try to factory reset or update (mind you I unrooted), it still goes to the illegal software lock screen and I have to flash the factory pit again. How do I solve this problem?
Click to expand...
Click to collapse
You might have to flash the complete firmware package and not just pit. Are you trying to be on the latest 4.4.4 version that is unrootable or do you want to stay on an earlier version to keep root?
I got it. Was unfamiliar with the 3.09 version of odin and was forgetting the ,tar because I didn't see the PDA tab. lol I updated to the 4.4.4 for now. If it does not become rootable, I will prob just wait until I can get a new phone. This phone has been a pita as far as modding goes. Thank you though!

Rooted and Unlocked [att to tmobile] Nothing working!

Hi! I am having major issues with my s4 i337 after switching from att to tmobile. The phone was unlocked so I took it upon myself to unlock it. It is unlocked but sometimes or rather most of the time does not pick up the network. When it does have data connection, it is Edge. I flashed the NC1 to root my phone, then reflashed to NJ4 (to unlock) but now nothing works. No wifi, camera fails, no multitasker, no voice assistant. Please help!!!!! I don't know what to do. I should have never unrooted it to unlock. I should have paid the $35 to get an unlock code. Can I fix this?
I have tried multiple APN settings,
Tried reflashing what I found online as att official firmware but it fails on ODIN.
So reflashed to NJ4, it is a bit laggy as well. Tried wifi which is greyed out, Camera still shows failed, pressing the home button to open multitasker and voice assistant brings up a blank grey screen. Phone is no longer connected as a mass storage device, only charges and can connect to ODIN.
I have attempted to factory reset which doesn't go through, unroot through SU which gets stuck on uninstalling and even trying to do an emergency recovery on Kies where it fails and gets stuck on kies failure mode.
I am on 4.4.4
I'm not sure what you mean by re flash to nj4, but have you flashed the nb1 tar? http://forum.xda-developers.com/showthread.php?p=50912149
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
I'm not sure what you mean by re flash to nj4, but have you flashed the nb1 tar? http://forum.xda-developers.com/showthread.php?p=50912149
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
No I have not tried that one! Should I try it and which version should I use since I am rooted?
jd1639 said:
I'm not sure what you mean by re flash to nj4, but have you flashed the nb1 tar? http://forum.xda-developers.com/showthread.php?p=50912149
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
I guess I was following outdated information for rooting. =[ Which was dated 2013.... Should have sensed something was wrong.
I flashed this and it worked perfectly as you suggested! THANK YOU SO MUCH. No more sleepless nights combing through forums, thanks to you! Everything works and is back to normal, I was about to just throw away this phone thinking I permanently broke it. AGAIN MANY THANKS! I'm scared to root it now.
Although I have one more question, if you could please answer.
After booting and everything working, in the notification, it says unauthorized access and to restart to reset changes made, if I dismiss it, will this fix be permanent and not revert to the unworkable state it was in? When I reboot manually?
vannicuhh said:
No I have not tried that one! Should I try it and which version should I use since I am rooted?
Click to expand...
Click to collapse
It doesn't really matter since you can root the device in either case. The rootable nb1 can be directly rooted. The other one, you'll have to update to nc1 to root. Flashing with odin, you will lose and will have to re-root. Also, see "Index All things AT&T...." by Gutt13 in the General Forum
vannicuhh said:
Hi! I am having major issues with my s4 i337 after switching from att to tmobile. The phone was unlocked so I took it upon myself to unlock it. It is unlocked but sometimes or rather most of the time does not pick up the network. When it does have data connection, it is Edge. I flashed the NC1 to root my phone, then reflashed to NJ4 (to unlock) but now nothing works. No wifi, camera fails, no multitasker, no voice assistant. Please help!!!!! I don't know what to do. I should have never unrooted it to unlock. I should have paid the $35 to get an unlock code. Can I fix this?
I have tried multiple APN settings,
Tried reflashing what I found online as att official firmware but it fails on ODIN.
So reflashed to NJ4, it is a bit laggy as well. Tried wifi which is greyed out, Camera still shows failed, pressing the home button to open multitasker and voice assistant brings up a blank grey screen. Phone is no longer connected as a mass storage device, only charges and can connect to ODIN.
I have attempted to factory reset which doesn't go through, unroot through SU which gets stuck on uninstalling and even trying to do an emergency recovery on Kies where it fails and gets stuck on kies failure mode.
I am on 4.4.4
Click to expand...
Click to collapse
ODINing to NB1 should definitely help, but as far as mobile data if it still isn't working I thought i read somewhere that T-Mobile needs the AWS bands or something and you'll have to follow the process to enable those. There's a thread somewhere in the General section to do it on 4.4

S4 ODIN Failure com.android.phone crashes

So when this phone was on stock fng2 firmware long ago when it was current firmware. I sent it off to a guy who was offering very cheap unlock. used it fine since then. but wanted to put stock rom on it and make it completely Samsung official with no problems. so it is ready for selling. but when I get the latest firmware which is ok3 and flash with odin. after booting in those crashes start happening about 2 times per second. phone is useless. I made it to settings menu and looked at baseband and software version both show unknown so I flash stock ok3 modem still samething. then I try these full firmware images:I flash od2, same thing oh1, same thing, factory reset doesn't do a thing on the rom with issues. then I try fng2 it works perfect. then I use use od2 oh1 ok3 update.zip to get ti to latest version and it works perfect. modems upgrade and work fine. but when on latest version I reset phone from the settings menu to factory default same issue after phone as booted. so currently phone is useless if it is ever resetted. so no selling. any solutions.
the issue seems to reside with the modem. probably guy messed up a lot of settings in service mode?
You name it I have tried it most likely
any ideas anyone?
anyway to reset nvram to factory default.
i have reseted it in service mode. were it says a golden backup exists. that didnt solve anything
I've tried many many things but nothing seems to work for that issue. Only way I've gotten around it is by doing a dirty flash of kitkat with odin.

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