Was using the phone normally. Only app that was open was YouTube, watching a video. In the middle of it, the entire phone froze and there was this high pitched sound. Nothing worked. Phone froze completely.
This lasted for about 10 seconds, then it just rebooted. So far everything seems normal. The closest thing I can describe it to is a blue screen of death crash on Windows.
You guys have any idea what it could be, or anyone else had a similar experience?
XxKINGxX2580 said:
Was using the phone normally. Only app that was open was YouTube, watching a video. In the middle of it, the entire phone froze and there was this high pitched sound. Nothing worked. Phone froze completely.
This lasted for about 10 seconds, then it just rebooted. So far everything seems normal. The closest thing I can describe it to is a blue screen of death crash on Windows.
You guys have any idea what it could be, or anyone else had a similar experience?
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Happened to me twice, once in Kik and once on the home screen. No high pitch sound but same 10-ish second freeze then reboot. Hasn't happened since the update though.
Happened to me a few minutes ago while watching a Youtube video. I have a Verizon S7 edge from the Mobile Insights program.
Related
I had my Surround lock up twice today requiring me to remove the battery. Once while searching in the marketplace and another when I was typing in a text message. Anyone else have any freezes yet?
I'm only on day 2 with mine, but so far no freezes here.
i've had mine since nov 8th and i haven't had any freezes yet. has it done anything else?
I had a couple freezes 2 days after buying it requiring me to pull the battery once, but other than that, its been running every day since then without a reboot just fine.
I did install several applications from the marketplace which did not work until i booted the phone so perhaps that had something to do with it. Made me wish for a stylus and a reset switch though! Some things never change...
Mine just froze one time after downloading a program and I think it had to do with low signal strength so the download hung then the phone was frozen. Other than that smooth as can be.
Wingnutt54 said:
Mine just froze one time after downloading a program and I think it had to do with low signal strength so the download hung then the phone was frozen. Other than that smooth as can be.
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I've had the Market freeze a few times on me too, but that's it so far...and I did pull the battery
Ive got a new one for you. The microphone on mine stopped working.... I was in the middle of a call and I could hear "hello...hello..." but he couldn't hear me. I did a power cycle and still no go. So I took the battery out and restarted it and it decided to work again. Now the battery was pretty low, but not dead you think that the noise cancelation crap in the phone could stop working with a low battery?? That was a new one for me
Constant Freezes and Reboots
Mine began locking up after I installed about 20 apps in one day. Then it would randomly reboot itself. Then it got bad, It would reset to default: no apps installed, no accounts, no contacts. But the wierd thing is, randomly it would come back with all my settings. I contacted HTC throug email and got a reply within 20 minutes. Told me to do Hard Reset because OS got corrupt somehow. Hold Volume Up & DOWN while powering ON. Options come up on screen to Hard Reset. I have since reinstalled every app as before and it works flawless now. Loving my Surround!!
I had my first reboot today, I was typing in a text message and it hung on the letter "I" then when dark after 30 seconds or so. It immediately botted back up and has been fine ever since. Strange...
Hi.
I know it's early days for the European market to be using one of these phones, but I have had mine since Saturday. I'm finding that it will freeze for about 20 seconds before switching itself off and then restarting. It doesn't matter which app I'm using, at one point I was playing music and it made the most horrendous noise before doing it. Other times I've been playing videos, I've been on the Internet or on Facebook or something and the same thing has happened.
I'd first set this phone up through SmartSwitch, so I figured maybe do a factory reset and reinstall all my apps fresh. This has made no difference. Has anyone else experienced this problem?
I have mine since Friday, not one issue. Freezing and restarting sounds like software or hardware issue. If I was you I would factory reset again and run clean without installing any software yet (could be a program you're installing). If it's fixed, then load few programs at the time to try to identify which batch has a bad program in it. At the end, if you don't want to bother or it still doesn't work, just return it.
Hi Pete
I have a feeling it's a screen issue, the last time it happened there was a thick jagged line about 5mm going across the lower half of the screen. Could well be hardware/screen. Obviously I just got it so I'm going to probably going to have to return it. Thanks for the quick reply
Galaxy S8 Freezing here too
I purchased a Galaxy S8+ for myself and an S8 for my daughter. We got the phones on April 20th and since then only the S8 has frozen twice. The clock on the front of the phone stops, the only way to 'wake up' the phone is to press and hold all of the external buttons for ~15 seconds.
What is the Samsung warranty like in the event that this becomes a real problem?
Is this still happening to anyone? I have the T-Mo varient of the S8 and I have returned my first one, now its happening to my second. It just freezes randomly, once or twice a day.
This just happened to me. Was watching youtube before the screen froze and the speaker started playing a buzzing tone. It restarted after a few seconds and during bootup, a blue bar appeared at the bottom of the screen
Hello guys. Last night I was just watching some youtube videos for about an hour so without any problems.
Out of nowhere the sound started to get stuck and right after the screen basicly froze and started to flash alot.
Phone wasn't hot at all and I still had about 50% battery.
Pressing buttons wouldn't do anything, I just couldn't close apps or lower volume, nothing at all!
I had to press the volume down + power button to restart the phone. After that everything was fine but i'm worried there might be something wrong with the phone. Any of you had any problems similar to this?
Thanks in advance!
Michael.
Go watch the same video again and try to see if u replicate it. Its probably a one timd thing. Never happened to me but it would scare me too
SAMhmmmm said:
Go watch the same video again and try to see if u replicate it. Its probably a one timd thing. Never happened to me but it would scare me too
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I did it right after to see if it was from the video, which actually didn't really make any sense since the whole phone wouldn't react, but I couldn't replicate it. :crying:
Happened to myself twice randomly on my S8+, and I've lost count on all of my other phones. Never really concerns me because phones these days are essentially computers and it's bound to happen every once in a while, hence why Samsung, and others, recommend doing a restart once a week. Like others stated, if you can't replicate it and as long as it's not happening anywhere from minutes to days apart then you really don't have anything to worry about.
Hi all,
I've gotten this weird issue where my touch screen would freeze momentarily and randomly whenever I play some games (i.e. Scribblenauts Unlimited, NFS No Limits, GTASA, and Dead Trigger 2). While unlocking and waking up the phone would fix this issue immediately, I find these freezes to be extremely annoying. Interestingly, Animal Crossing: Pocket Camp seems to be free from this issue. In addition, I've never experienced it outside of games.
Initially, I did suspect heat to be behind it, but then I found out that those freezes also happen whenever I just boot up those games (and therefore the phone is yet to heat up). Anyone has any idea on what's going on here? I really hope it's not some kind of funky HW defect.
OK, here's an update: I'm quite positive that this is a software issue. Just had the freeze again but I could access notification shade. The shade worked and I tried to open up setting menu, and it worked. Now, the touchscreen worked flawlessly in setting and the subsequent home menu... and when I went back to the game, it froze again.
And I think this one's also relevant: a user over at reddit said that their screen would also freeze whenever they touch the phone's back while playing. Well, I happen to not touch the PH-1's back whenever I'm playing Pocket Camp thanks to its portrait orientation...
Ken_Thang said:
OK, here's an update: I'm quite positive that this is a software issue. Just had the freeze again but I could access notification shade. The shade worked and I tried to open up setting menu, and it worked. Now, the touchscreen worked flawlessly in setting and the subsequent home menu... and when I went back to the game, it froze again.
And I think this one's also relevant: a user over at reddit said that their screen would also freeze whenever they touch the phone's back while playing. Well, I happen to not touch the PH-1's back whenever I'm playing Pocket Camp thanks to its portrait orientation...
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Interesting.. i have never had it freeze but have had the phone in a case since day 1 with a screen protector..
Sent from my PH-1 using Tapatalk
So this happened like a week ago and I thought it was some weird coincidence but it happened again twice today. The phone just randomly shuts down, it only seems to happen while playing pubg. I'm in the middle of a game and the phone just turns off but it makes this noise like when a circuit shuts down it's not a noticeable noise but still quite weird. It happened a while ago in the middle of a game and today I opened a hotspot for a friend while playing at the same time and it did this...I also turned the hotspot off and played and it did this again.
IDK what to do...possible defective unit ? Or maybe it's a problem with the game itself ?
FairTraxx said:
So this happened like a week ago and I thought it was some weird coincidence but it happened again twice today. The phone just randomly shuts down, it only seems to happen while playing pubg. I'm in the middle of a game and the phone just turns off but it makes this noise like when a circuit shuts down it's not a noticeable noise but still quite weird. It happened a while ago in the middle of a game and today I opened a hotspot for a friend while playing at the same time and it did this...I also turned the hotspot off and played and it did this again.
IDK what to do...possible defective unit ? Or maybe it's a problem with the game itself ?
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I guess u should go for a replacement or a refund and I think it is a battery cable problem
Yeah I think it's a battery problem too since it only seems to happen when the battery drain is high, my device is only 3 months old so its still under warranty.
I'll monitor it throughout this week, if this persists I'll definitely swing by Xiaomi.
(Device is completely stock btw even the bootloader is still locked)
Did you manage to find the problem? I got my 9T pro for around 4 months now and it also started to shut off multiple times a day. Not during any particular heavy loads or apps/games. Just random it shuts down. Really annoying and I have no Idea if this is software of hardware related problem.
timberman123 said:
Did you manage to find the problem? I got my 9T pro for around 4 months now and it also started to shut off multiple times a day. Not during any particular heavy loads or apps/games. Just random it shuts down. Really annoying and I have no Idea if this is software of hardware related problem.
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try this, it worked for me: https://www.howtothai.com/resolve-overheating-issue-on-xiaomi-miui-11/