[Q]Trouble with distorted sound - Nexus Player Q&A, Help & Troubleshooting

My NP is sometimes (randomly) distorting the sound. Sound gets a kinda metallic garbling that lasts from a couple of seconds til several minutes. I can sometimes watch a film with no distortion at all, while other times it happens every 20sec or so. Extremely annoying when it happens. Even the system sounds gets distorted so I dismiss connection/stream quality as the culprit. Mostly use my NP for Plex, TuneIn and TED. Been behaving like this since I got it. Have even tried to kindly shake it and adjust the cables to see if something was loose.
Not rooted or modified. Connected directly to TV via HDMI. No adapters.
Any ideas?
Sent from my Nexus 5

Related

high pitch noise

Does anybody else notice a high pitch noise during the browser changing pages, like the noise you get from an old crt tv...or is it just my spidey hearing...
Have notice that sound to.
It comes from time to time, not always in the browser. Can be on homescreen/appdrawer
Sent from my GT-P7510 using XDA Premium App
I hear it as well
its really high frequency not many can hear it.....
I've heard it as well. It might be related to the display and the color transitions on each pixel. Either way I dont see it getting fixed so I would practice the art of "tuning it out"....also wildly successful with loud children and parents..
This is WIDE-spread audio defect in the Samsung Galaxy Tab 10 units. Might be a hardware defect unfortunately. I personally believe ALL units are defective since I have yet too see one without this defect.
Search "Samsung Galaxy Tab 10 Tablet widespread audio defect" on youtube and you will see a video of this defect.
I already exchanged it once and the replacement is the same.
This is an audio playback issue. For example, when you touch an icon or launch an app the tablet plays the Audible Selection sound ("tap/click" sound). After the sound plays the unit emits a high frequency whine from the speakers for a few seconds until the hardware amplifier is powered off by the system. Lowering the volume all the way on the tablet does not stop the noise. The strange thing is when using headphones the high pitch noise stops.
Its EXTREMELY annoying when you're in a quiet room since it happens every time you make a selection on the tablet.
I spend an hour trying to figure out if there was a way around it and almost decided to return my unit and ditch this model completely until I found that disabling Audible Selection in the Sound settings disables the "tap/click" selection sound when you touch the screen. This removes most of the situations where you get this noise from the speakers although it still DOES occur often when playing music or videos. Remember though with Audible Selection disabled you get no tap/click sounds when you use the keyboard or when selecting apps or buttons.
Edit: Im now convinced that this noise occurs when the audio amp is powered on but has no audio to play. For example the Audible Selection "tap/click" sound plays, once played the audio amp is still powered on for a few seconds and with no audio to process it emits this high pitched noise for some reason. You can notice this occasionally when playing other audio and videos w/ audio. For example, I launch a video which has delayed audio, the high pitched noise occurs until the audio starts to play.
Someone needs to fix this as its unacceptable IMO.
that's a teribble sound and lasts 2-3 seconds every click?
dcc22 said:
that's a teribble sound and lasts 2-3 seconds every click?
Click to expand...
Click to collapse
Yup, every single click lol. Its ridiculous and it drove me crazy.
I cant imagine how samsung engineers designed it like this and thought to themselves "Yes, this is good...." Its ridiculous and blows my mind how they can find something like this acceptable.

[Q] Sound has.. desynced?

Only way to describe it. I have tried multiple sources (music, video, youtube, netflix, several games) and restarted the tablet twice. The sound from each speaker has very slightly de-synced itself or something. Im not sure how to describe it outside of everything now having a very clear echo. it seems the sound from the left speaker is just barely ahead of the right speaker. Also, sounds have become far more "tinny". This has only JUST started happening as of a few hours ago.
Ive had the tablet for about 2 months now and have never had this issue crop up before. Any suggestions?
minor addition since i found my headphones: this does NOT occur with headphones plugged in.
Edit: Little bit more testing shows that unplugging the headphones seems to correct the issue, but it re-appears after a restart. seams an easy fix, tried it several times during this 5 minute post interval. although i am hoping to find something that fixes it entirely.

[Q] Headphone jack problem! Nexus 7 16gb

I'm having a huge problem with my nexus 7. Every time I plug in my headphones the sound works for a while then makes a popping sound. Then stops working for 10-15 seconds. But today, it does it rapidly, i tried listening to music on Pandora and other music players and i cant even listen to thirty seconds of audio without it popping and messing up. Also when i watch YouTube videos the video stops when it happens.
Rooted and Unlocked.
ROMaranoid Android 3.0.0 (used to use Cyanogenmod's night lies)
Kernel:M-Kernel. Tried out Franco, highly unstable for me.
Can someone please tell me what to do?
Not sure if this helps but when charging it makes a constant buzzing sound in the headphones.

S7 Edge audio muting itself

S7 Edge Exynos - SM-G935F
Often when playing audio through speaker, whether that be streaming/downloaded music from GPM, through YouTube (both app and safari) and other apps sound (like games) after a while the sound will just cut out. If it's music or a video, it continues playback, just without sound. It's seemingly completely random - sometimes I can play music for hours without a problem, other times it will happen nearly instantly. Pausing and resuming will play sound for maybe 0.2 seconds before it mutes again, or sometimes fix it, I can't think of any reason why this sometimes fixes it and sometimes doesn't. It does not happen when using headphones. This happens both pre and post root.
I've spent a few hours googling it and the only solution I can find is disabling OK Google, but this didn't solve my issue.
I have a suspicion it's a faulty headphone jack, but I have no idea how to troubleshoot this. Is there a way to get a status bar icon for showing that headphones are plugged in?
Fair few of us have had this issue, have a look at this thread.
http://forum.xda-developers.com/s7-edge/help/galaxy-s7-edge-gold-sound-t3346881/
Esspee_London said:
Fair few of us have had this issue, have a look at this thread.
http://forum.xda-developers.com/s7-edge/help/galaxy-s7-edge-gold-sound-t3346881/
Click to expand...
Click to collapse
Ouch. I seemed to miss that thread. How irritating...

Dongle Noise

Hello!
Just got my Essential Phone and I'm loving most of it so far. Unfortunately though, I'm having a problem with the DAC Dongle that came in the box. In combination with my Shure SE215 earbuds I get some terrible static noise whenever I start playing media from any app (doesn't matter if it's Video or only Audio). As soon as playback stops everything is totally quiet again with absolutely zero noise. Though it pops back in for a few seconds from time to time when I'm not listening to anything.
This is extremely annoying, especially when listening to really dynamic acoustic stuff on youtube or with movies, that tend to have quiet moments, as there are parts when the noise is louder than the stuff you're listening to.
Is there anyone with the same problem out here? Or could it be that I've gotten a bad adapter and getting the Pixel one might be a fix?
Thanks in advance!
Lauritz
LL1997 said:
Hello!
Just got my Essential Phone and I'm loving most of it so far. Unfortunately though, I'm having a problem with the DAC Dongle that came in the box. In combination with my Shure SE215 earbuds I get some terrible static noise whenever I start playing media from any app (doesn't matter if it's Video or only Audio). As soon as playback stops everything is totally quiet again with absolutely zero noise. Though it pops back in for a few seconds from time to time when I'm not listening to anything.
This is extremely annoying, especially when listening to really dynamic acoustic stuff on youtube or with movies, that tend to have quiet moments, as there are parts when the noise is louder than the stuff you're listening to.
Is there anyone with the same problem out here? Or could it be that I've gotten a bad adapter and getting the Pixel one might be a fix?
Thanks in advance!
Lauritz
Click to expand...
Click to collapse
I had 2 Essential phones and have not noticed static noise while playing anything. This you update the adapter? When you plug it in, there is a notification in the status bar telling you about the update. If you haven't updated, then try it, possible that the update fixes static noise. When I tried 2 of the phones, I update the adapter before listening to anything, so can't really confirm if update really fixes anything or you have a bad unit.
I do know that Google adapter works with Essential phone, although Essential adapter seems to be a bit louder.
Just found, read the post # 7: https://forum.xda-developers.com/essential-phone/accessories/type-c-usb-dac-t3703043
LL1997 said:
Hello!
Just got my Essential Phone and I'm loving most of it so far. Unfortunately though, I'm having a problem with the DAC Dongle that came in the box. In combination with my Shure SE215 earbuds I get some terrible static noise whenever I start playing media from any app (doesn't matter if it's Video or only Audio). As soon as playback stops everything is totally quiet again with absolutely zero noise. Though it pops back in for a few seconds from time to time when I'm not listening to anything.
This is extremely annoying, especially when listening to really dynamic acoustic stuff on youtube or with movies, that tend to have quiet moments, as there are parts when the noise is louder than the stuff you're listening to.
Is there anyone with the same problem out here? Or could it be that I've gotten a bad adapter and getting the Pixel one might be a fix?
Thanks in advance!
Lauritz
Click to expand...
Click to collapse
I have the same problem. Asked for a new dongle, seems to be gone i'm hoping.
pointmaine
I can hear the noise for certain songs when the song is ending or at a "quiet" part of the song. Not for all songs. A bit weird.
Charkatak said:
I had 2 Essential phones and have not noticed static noise while playing anything. This you update the adapter? When you plug it in, there is a notification in the status bar telling you about the update. If you haven't updated, then try it, possible that the update fixes static noise. When I tried 2 of the phones, I update the adapter before listening to anything, so can't really confirm if update really fixes anything or you have a bad unit.
I do know that Google adapter works with Essential phone, although Essential adapter seems to be a bit louder.
Just found, read the post # 7: https://forum.xda-developers.com/essential-phone/accessories/type-c-usb-dac-t3703043
Click to expand...
Click to collapse
Yeah, did the update the first time I plugged it in. I'll try it with a different pair of earbuds maybe, to see if that makes a different.
As for the replacement dongle mentioned in another post. Thats interesting. As I live in Germany though, that would probably be a bit complicated getting a hold of one directly, if you can somehow get them separately from essential.
Maybe I'll just order a Pixel dongle to see if that changes anything. Should at least work as I've read in a few other posts.
LL1997 said:
Hello!
Just got my Essential Phone and I'm loving most of it so far. Unfortunately though, I'm having a problem with the DAC Dongle that came in the box. In combination with my Shure SE215 earbuds I get some terrible static noise whenever I start playing media from any app (doesn't matter if it's Video or only Audio). As soon as playback stops everything is totally quiet again with absolutely zero noise. Though it pops back in for a few seconds from time to time when I'm not listening to anything.
This is extremely annoying, especially when listening to really dynamic acoustic stuff on youtube or with movies, that tend to have quiet moments, as there are parts when the noise is louder than the stuff you're listening to.
Is there anyone with the same problem out here? Or could it be that I've gotten a bad adapter and getting the Pixel one might be a fix?
Thanks in advance!
Lauritz
Click to expand...
Click to collapse
Hi Lauritz,
I'm experiencing exactly the same. Did you solve the issue finally? I realised that the only time I don't hear any static noise is when listening through HF Player from Onkyo. For any other app like Google Music, Spotify, Foobar I stil hear that terrible static noise.
Thanks for any info.
Vojta
Pointmaine said:
I have the same problem. Asked for a new dongle, seems to be gone i'm hoping.
pointmaine
Click to expand...
Click to collapse
Did the issue get resolved with the new dongle?

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