Issues with the 6P while charging (no sound) - Nexus 6P Q&A, Help & Troubleshooting

Hi!
When making a phone call, I can't hear the person on the other end through the handset. I can only hear them through the speakerphone and earbuds. I discovered this only happens when my phone is plugged into the charger. Once I unplug the charger, all is good. And the issue only occurs when making a call, receiving a call works just fine. Weird. Anyone having the same issue?.
Thanks!

WuZaR said:
Hi!
When making a phone call, I can't hear the person on the other end through the handset. I can only hear them through the speakerphone and earbuds. I discovered this only happens when my phone is plugged into the charger. Once I unplug the charger, all is good. And the issue only occurs when making a call, receiving a call works just fine. Weird. Anyone having the same issue?.
Thanks!
Click to expand...
Click to collapse
I have not seen this.

It seems the problem appear the moment to change handset -speakerphone audio mode while the phone is charging and making a call. Any idea?
Thanks!

Related

Can't hear conversation unless it's on speakerphone

So, my phone stopped working a few days ago. I've been running WM6 for quite some time now and I've even tried going back to Tmobile's ROM. Basically, when I receive/make a phone call, I can ONLY hear the person if I put them on speaker. They can hear me regardless, but I can't hear them. Pretty annoying.
Any ideas?
Heh! Quite a coincidence!!! I cannot hear anything from the headset either and it happened a short while after I upgraded to XDA6. It work fine with the stereo headset as well as with a BT one. The difference in my case is that I cannot switch to speakerphone. The phone is deaf without a hands-free device.
I have posted a separate thread on my problem - here it is
i have the same problem. phone is dead without a handsfree it happened to me last night all was good, i was listening to music to handsfree and removed them to make a call and it didnt work anymore..i reinstalled the rom, but no sound..any help anyone?
maybe the phone is stuck on handsfree..it things that the handsfree is plugged in or something?
problem solved trustworthy, i've put the jack in and out a few times..and now the sound works there is a switch that is pressed when you plug in the jack and maybe it got stuck on handsfree..try pressing it a few times..i don't know. now my phone works. i'll never plug in a handsfree again
I had the same problem--it was still under warranty...new MDA was the solution.
By the time it goes again I hope the next generation will be here!
I have the same problem as lilcam, the earspeaker is dead. I had the same problem once, and the service chage the speaker, first and the ringer, later and stars working just fine. Now, the silent speaker hits again and service says is not the same problem and they cant repar it. Does anybody have a clue?
Sisqo said:
problem solved trustworthy, i've put the jack in and out a few times..and now the sound works there is a switch that is pressed when you plug in the jack and maybe it got stuck on handsfree..try pressing it a few times..i don't know. now my phone works. i'll never plug in a handsfree again
Click to expand...
Click to collapse
Thanks for the hint, but I REPLACED the handfree jack and it still wouldn't work without the headset
The people, who got it serviced told me that there was a problem with the mmainboard, that they cannot deal with. As I've mentioned in my thread, they also told me that a faulty handsfree jack was a frequently occurring problem with the 9100. I would recommend to pdebeitia and Sisqo to try replacing the jack. Hopefully it might help...it did not work for me though...
BTW, pdebeitia and Sisqo, what ROM are your MDA's running or were runnig at the time when it happened?

Sound problems - only vibration, no alarm, no conversation but ringtone?

Hello everyone, my Hermes worked a looong time very fine but now i cant hear the normal "beep" when i adjust the volume. Also i hear no conversation when i phone somebody. Alarm sound is off too. I hardresetted it once but it didn't help. The weird thing is: I can hear the ringing sound when i get a phone call?!
It looks like the other person can't hear me either, thats a bit weird because i thought this isnt a speaker but a microphone problem... Two components crashed on one day? WTF? Need help
I have seen this problem with a different htc phone.
their may be a bit of dirt across the miniusb contacts making the phone think it is connected to a headset.
plugin a mini usb cable and waggle it round a bit then test calling someone hopefully that should cure it for you.
I have a very very similar problem with my Vario II. The sound is VERY intermittent. Sometimes it rings but when I pickup there is no sound either way, from the earpiece or mic, the other person cannot hear me. Most of the time the phone just vibrates (set to Ring and Vibrate) so I know there is a message or a call coming...not that I can answer the call. Tried soft resetting it and even changing the ROM, only works for about 5 minutes then the sound is gone again.
The device only works as a phone with a blue tooth headset, the rest of the time it is just a PDA....that vibrates.

I can hear the caller, but they can't hear me

I just wanted to ask whether anyone else was having problems making calls. Sometimes when receiving or making calls I have the problem that the person on the other end is not able to hear me. I however can hear them perfectly and crystal clear. Is anyone else having this issue? The issue is usually resolved when I redial, but it's pretty annoying at times.
I'm on Vodafone UK.
The first call I made this happened to me, I think my head pressed against something to place the call on hold. The only indication you get that the call is held is a little pause icon in the task bar.
I've had this a number of times when the Hero has been connected to my Bluetooth car kit.
Even once its disconnected, I dial out and the caller hears me but I do not hear their ring tone or voice.
Turning Bluetooth off and then on again seems to cure it.
Random, does not happen all the time.
The Hero will also think its still connected to the car kit even after the car is turned off and I'm a long long way from it.
Same cure as above releases the 'connection'.
I've also noticed I get a pop up that says 'Bluetooth Headset Disconnected' when it was not or had not been connected for a long time.
Seems confused.

No audio notification for new SMS when earphones are plugged in.

Just want to check whether anyone else have the same problem as me.
When I plug in the HTC-supplied earphones, it won't beep through the speakers when a new SMS comes in, instead, it beeps through the earphones. I usually connects the earphones when I'm driving in case I have to pick up any calls but I don't stick 'em in my ears all the time, so I end up not knowing whenever a new message comes in, which is pretty annoying. But the speaker rings just fine with an incoming call with the earphones connected, no problems there whatsoever.
Anybody have any idea how to fix the problem so that the phone throws out a new message audio alert through the speakers (when the earphones are connected)?
Nobody else having the same problem??
nokes31 said:
Nobody else having the same problem??
Click to expand...
Click to collapse
Well yes ive noticed it does that, but i hadn't noticed it as a problem..... Bit of annoyance i'll wager, but then you shouldnt be reading texts when driving anyway, its far more dangerous than talking on a headset, perhaps thats why?..... hehe
Finally!! I thought I was the only one having this problem!
Well, it's true that I shouldn't be reading text while driving but surely it's fine to read my text replies when I'm stopped at a red light?
Anyway, receiving a reply is probably one of the best way to confirm that my previous outgoing text didn't get stuck in the outbox.
Hehe yea, I get ya. Just playing devils advocate.
It does seem a rather strange decision.
I do however have a workaround for you, even if it is pretty grim.
Start the fm radio, activate loudspeaker, then mute the radio. Hey presto new message tone comes out of the main speaker.
I havent tested to see what effect that has on using the headset for calls, I dont drive so it's not a priority, but might be worth looking at if it is that important to you.
Edit - well it certainly still rings through teh earphones when in this state..... further testing i'll let you do.
nokes31 said:
Finally!! I thought I was the only one having this problem!
Well, it's true that I shouldn't be reading text while driving but surely it's fine to read my text replies when I'm stopped at a red light?
Anyway, receiving a reply is probably one of the best way to confirm that my previous outgoing text didn't get stuck in the outbox.
Click to expand...
Click to collapse
same problem.
dont know, what i can do.
im not sure about when headphones are plugged in but sometimes i don't receive notifications when headphones aren't plugged in
Different version, yes, *problem*
This also applies to calls. I have my headphones in and walk away from the phone. It doesn't ring when the headset is plugged in! So, I constantly miss calls. Anyone have an idea about how to make it ring on the device when the headphones are plugged in???? (I really don't think it makes sense that I have a whole new discipline of plugging and unplugging the headphones all day long!)
/P

[Q] Can't hear during phone call

guys I have the following issue,
When I receive a phone call and answer it, I can't hear at all. It's like the phone things that I have plugged in headphones. When I push the loudspeaker the volume is ok....
There is no sign however that headphones are plugged in. when I actually plug in headphones, I do hear the other person talking.
Tried to restart the phone several times...nothing... It is the first time it happened, without me changing anything lately in the phone.
Thanks in advance!!

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