USB Issues - Galaxy Note 4 Q&A, Help & Troubleshooting

Ok guys maybe someone has experienced this before. I have searched the Internet and can't find a solution. I have 910W8 model rooted with custom rom. Few days ago I plugged into my wall charger and my phone froze and I had to reboot. Once I rebooted the phone will not charge at all. It does not recognize that its plugged into wall. I bought new charger and cable. Same. I bought new battery. Same. I have no warranty on the phone so I took a little Shop and they replaced the USB board. Now it charges but it will not fast charge or connect to my computer. When I plug it in my computer it says device has malfunction. I took it back to the shop and they replaced the USB board again but I have the same issue. They said they have never seen this before. Anyone have any knowledge on this? Also yes I have fast charging selected.

Related

Wall charger no longer works

Have had my ATT S4 since ot was first released in the US in late April. All the while, i have been charging using 2 or 3 samsung chargers that i used for my previous Infuse. One morning, i woke up, grabbed my phone off the charger and it didnt charge. Had not previously had this problem. Phone always charged rather quickly. Phone will not acknowledge the charger when it is plugged into a wall, even the charger packaged with my S4.
Fnny thing is that if i plug the USB into a computer that is charging, my battery charges. Not nearly a far as it did before, probably twice as long until 100%. so, i can charge via computer and usb....thats is.
I am rooted and do mot want to have to unroot and go into ATT store and deal with the nuisance of getting a new phone.
Anyone else having this problem? Was not able to find much in archives. Have seen some others mention this on yahoo/andriod aite or two but not a lot of info on why and if there is a work around.
It look like a faulty charger, borrow a friends and find out for certain, if you dont want to go into a store to have it checked out, just buy another charger from ebay/amazon.
John.
No, not a charger issue. I have tried about 4 different chargers and a docking station. No dice. Only USB works.
I have the same issue with International I9505.
Even with PC or Laptop - it sometime charges sometime not.
When connected to PC or Laptop, the device is not being recognized as I cant transfer the files.
It happened when I drained my I9505 up to 5% and then switched off and then connected to wall charger.
Then when I woke up in the morning, it showed only 33% - I was surprised. Then I again tried to charge - it didnt get recognized.
Any solution? I am planning to do the factory reset.
I dont think its charger or hardware issue as I recently upgraded through OTA and facing different issue like this one and also the 3G
SUJANMOOL

SGS4 Not Charging

So I got my SGS4 about 8-9 weeks ago and flashed the Omega ROM. Everything was functioning perfectly up until this weekend just gone. The battery died on Friday night and then when I went to charge it on Saturday, it wouldn't charge. All that happens is the initial battery charging logo comes up, stays there for a few seconds and then reboots into the same thing, a loop (this happens charging both from a PC and from a wall outlet/power adapter).
The funny thing here is that it doesn't seem to be the port on the phone as it's recognising when something gets plugged in. I can even connect it to my PC and Odin can see it. I have borrowed a fully charged battery off a colleague and done a factory wipe/reset and flashed the stock ROM/firmware. Now I can boot in to the OS. However it still wont charge.
It seems as though the "charging" part of my phone is broken. The port seems to be functioning as the device realises when it's plugged in to either a PC or power adapter, it just wont charge.
Anyway, so I'm trying to figure out if this is a software or hardware problem before I attempt to send it back for warranty repairs.
Let me know if any further details are required. Any input is appreciated. Thanks in advance
oblique1 said:
So I got my SGS4 about 8-9 weeks ago and flashed the Omega ROM. Everything was functioning perfectly up until this weekend just gone. The battery died on Friday night and then when I went to charge it on Saturday, it wouldn't charge. All that happens is the initial battery charging logo comes up, stays there for a few seconds and then reboots into the same thing, a loop (this happens charging both from a PC and from a wall outlet/power adapter).
The funny thing here is that it doesn't seem to be the port on the phone as it's recognising when something gets plugged in. I can even connect it to my PC and Odin can see it. I have borrowed a fully charged battery off a colleague and done a factory wipe/reset and flashed the stock ROM/firmware. Now I can boot in to the OS. However it still wont charge.
It seems as though the "charging" part of my phone is broken. The port seems to be functioning as the device realises when it's plugged in to either a PC or power adapter, it just wont charge.
Anyway, so I'm trying to figure out if this is a software or hardware problem before I attempt to send it back for warranty repairs.
Let me know if any further details are required. Any input is appreciated. Thanks in advance
Click to expand...
Click to collapse
I m not 100% sure but did u try connecting any micro usb to pendrive connector to use data from pen drive etc ?
if u did again u connect and disconnect and then plug the charger and see what happns
123hiten said:
I m not 100% sure but did u try connecting any micro usb to pendrive connector to use data from pen drive etc ?
if u did again u connect and disconnect and then plug the charger and see what happns
Click to expand...
Click to collapse
Thanks for the reply mate. However I've not connected it to anything like that.
oblique1 said:
Thanks for the reply mate. However I've not connected it to anything like that.
Click to expand...
Click to collapse
Use some other cable and try if possble only the original one other then u have already
oblique1 said:
So I got my SGS4 about 8-9 weeks ago and flashed the Omega ROM. Everything was functioning perfectly up until this weekend just gone. The battery died on Friday night and then when I went to charge it on Saturday, it wouldn't charge. All that happens is the initial battery charging logo comes up, stays there for a few seconds and then reboots into the same thing, a loop (this happens charging both from a PC and from a wall outlet/power adapter).
The funny thing here is that it doesn't seem to be the port on the phone as it's recognising when something gets plugged in. I can even connect it to my PC and Odin can see it. I have borrowed a fully charged battery off a colleague and done a factory wipe/reset and flashed the stock ROM/firmware. Now I can boot in to the OS. However it still wont charge.
It seems as though the "charging" part of my phone is broken. The port seems to be functioning as the device realises when it's plugged in to either a PC or power adapter, it just wont charge.
Anyway, so I'm trying to figure out if this is a software or hardware problem before I attempt to send it back for warranty repairs.
Let me know if any further details are required. Any input is appreciated. Thanks in advance
Click to expand...
Click to collapse
Although the pc and odin are abe to recognize your phone....there could be dirt particles stuck inside the micro usb port....because we always carry our phones in our pockets...the lint and pieces of thread can get it....i suggest you try n clean it with a small pin....i did it to my phone...and it was much better....but please do be careful..... also try to replace your data cable with an original cable from somewhere else...because with time these cables wear out.....just try it out...good luck....hope you get your phone back to charging condition
Thanks for the recommendations guys. I tried it with the cable/charger that came with the device but there was no difference.
I'll try and give it a careful clean sadeshmagic. Cheers.
If you can find it I would suggest instead of a pin, a can of compressed air. This means no damage to the connectors as you aren't sticking anything in there and any dust/lint/crud get blown out....
Just to provide some closure on this, I got it repaired under warranty and the fpcb board was replaced. It now works fine. Thanks guys.
I have a feeling I might have a similar issue. Woke up this morning, phone dead - no indication from phone that it was charging.
Went to Sprint store and apparently, they dont sell batteries. Dude charged my battery for 20 minutes and my phone turned on, but no indication when charger plugged in that anything was happening.
Used a pin and X-acto to clean out this really gross piece of what appeared to be some kind of sticker/adhesive combined with lint, and now my phone shows as if its charging, but doesnt appear to be. I'm thinking one of the pins is probably corroded and need the same board.
Do you think that board is easy to replace or should I just try to get a replacement through insurance?

Charging problems - only charging over USB

Hi there,
I have a big problem with charging my Galaxy S4. It only charges with my notebook USB Port, my AC-adapter does not work.
In the battery menu I can see that AC is connected, when I plug my adapter in. But charging does not work with my device.
Over USB I can charge slowly. This isn't a software problem, I have done some resets and firmware changes since the problem.
Maybe my phone got a little bit wet earlier. Could this be the problem? Can I fix this with changing the USB port part of the hardware?
colli666 said:
Hi there,
I have a big problem with charging my Galaxy S4. It only charges with my notebook USB Port, my AC-adapter does not work.
In the battery menu I can see that AC is connected, when I plug my adapter in. But charging does not work with my device.
Over USB I can charge slowly. This isn't a software problem, I have done some resets and firmware changes since the problem.
Maybe my phone got a little bit wet earlier. Could this be the problem? Can I fix this with changing the USB port part of the hardware?
Click to expand...
Click to collapse
Already Tried to replace the charging cable?
Androiders96 said:
Already Tried to replace the charging cable?
Click to expand...
Click to collapse
Yes, I tried another cable but had no success
I dunno if I can ask it here, but i don't charge over usb, i mean it just "hold" the power level for me. Is that normal ?
Is your AC outlet working ?
Having issue where S4 only charges with USB and vibrates when using AC charger
I've been having some issues with my S4. I did recently get it a little wet, but it's working fine in all cases except charging. I have my phone next to my bed charging every night. I noticed it was dead one morning, but I figured I didn't connect the charger properly. The next night I noticed it was vibrating every 5 seconds or so, but the phone had turned off due to a low battery. Very strange behavior.
I realized that it would start charging, but it would stop between 1-3 minutes. The the phone would vibrate and not charge.
I've ready MANY posts from others with the same issue and someone mentioned their phone charges over USB. Seemed odd, but I tried it and voila, my phone charged perfectly. I have many samsung cables, none of which work. It's definitely not the cable. I can plug a samsung cable into my phone connected to AC and it doesn't work. I pull the USB portion out of the AC charger and plug into a computer and it immediately and consistently charges. The battery holds its charge as expected, so it doesn't appear to be a battery issue.
I've tried the developer mode options - no luck.
I've tried bending the charging prong - no luck.
I've tried blowing out the charging port with compressed air - no luck.
I recently got an update pushed to my phone (Sprint), but I don't think it was happening right after the update. Seems like a likely software issue.
I did get my phone a little wet recently, actually it was my young children throwing water at me.
I've read so many posts and nobody seems to have a good answer for this issue. Any suggestions are appreciated.

[Q] i9505 Only Charges when OFF

Hey guys, since yesterday, my i9505 only charges when it is off.
When it is on, nothing happens. When it is on, if i connect the USB to the PC it also does not charge nor recognize any device (not even listed in "lsusb"). The connector is fine, because when i connect a USB OTG cable, and a USB stick, it mounts normally.
Also, from recovery and from Download mode, i am able to use USB cable connected to pc. So, problem is not with the connector.
I have flashed back to Stock, un-rooted, from ODIN. Still does not charge when is on.
It only charges when the phone is off. (Shows the battery icon, with a circle in the middle).
Also, i have tried annother battery too, and different chargers.
Any ideas?
Does not seem to be battery, does not seem to be software, does not seem to be connector, and does not seem to be charger.
obs: it charges when in recovery. (TWRP)
I have the same problem. Got it when going from 4.2.2 stock to 4.4.2 Pac rom.
Going back to 4.2.2 stock did not solve the problem
Any ideas anybody?
yurividal said:
Hey guys, since yesterday, my i9505 only charges when it is off.
When it is on, nothing happens. When it is on, if i connect the USB to the PC it also does not charge nor recognize any device (not even listed in "lsusb"). The connector is fine, because when i connect a USB OTG cable, and a USB stick, it mounts normally.
Also, from recovery and from Download mode, i am able to use USB cable connected to pc. So, problem is not with the connector.
I have flashed back to Stock, un-rooted, from ODIN. Still does not charge when is on.
It only charges when the phone is off. (Shows the battery icon, with a circle in the middle).
Also, i have tried annother battery too, and different chargers.
Any ideas?
Does not seem to be battery, does not seem to be software, does not seem to be connector, and does not seem to be charger.
Click to expand...
Click to collapse
Mine was doing the same I changed charging port on my s4 and problem was solved
Yeap!
I changed the charging port too, and it solved.
It was actually very easy to change. I bought the part, and watched a Youtube video showing how to open the device..
Very strange, that it charged when the phone was off..
anyways,
it solved. I noticed that my original OEM charger with original OEM cable is only charging the phone with max 480mA... while, when i use my Tablet charger it charges up to 1500mA...
I know it should be going up to 1900mA or even 2A... but, it is not happening.
Maybe my charger is also faulty
...
at least it is charging now... =D
m466e said:
I have the same problem. Got it when going from 4.2.2 stock to 4.4.2 Pac rom.
Going back to 4.2.2 stock did not solve the problem
Any ideas anybody?
Click to expand...
Click to collapse
maybe it is a coincidence... try changing the port. If you have no warranty (like me), buy the part online and change it... it is easy. https://www.youtube.com/watch?v=WCJcBltgE-I
If you are not corfortable, take it to some repair shop

[Q] Did my device had sudden death?

Few days ago I left my tablet to go to some place and when I returned the device suddenly "died" - it will not start until I connected my brother's phone USB cable to charge it the next day. When I powered it up, it appeared that the battery suddenly dropped to 0%.
It happened again - I used it tonight, read some articles (had around 30%-60% charge), shut down the screen once, and when I tried to turn it on again, it happened again.
Did my phone suffer from sudden death or what? This is the same guy who tried to change the CSC from France to Singapore (so that's the modification I did so far, everything's the same, including stock unrooted Android 4.4.2).
FMecha said:
Few days ago I left my tablet to go to some place and when I returned the device suddenly "died" - it will not start until I connected my brother's phone USB cable to charge it the next day. When I powered it up, it appeared that the battery suddenly dropped to 0%.
It happened again - I used it tonight, read some articles (had around 30%-60% charge), shut down the screen once, and when I tried to turn it on again, it happened again.
Did my phone suffer from sudden death or what? This is the same guy who tried to change the CSC from France to Singapore (so that's the modification I did so far, everything's the same, including stock unrooted Android 4.4.2).
Click to expand...
Click to collapse
There are many unknowns: charger, USB cable. or USB charging port. Nobody can give a specific answer except yourself .
This tool will help you to figure out which one is at fault. Step by step should be done : swap charger, USB cable, USB port until problem found
http://www.ebay.com/sch/i.html?_fro...&_nkw=usb+current+and+voltage+tester&_sacat=0
Voltage should be 5-->5.2 Volts, current should be 1.5-->1.7 Amps for working charger, USB cable, and USB charging port.
Search Ebay for USB charging port for your model if you need one. I don't know which size of your tablet but most of them are not expensive, under $10 for USB flex FPCB.

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