I'm having a problem with Netflix and the HDMI output of transformer that I'm wondering if anyone else has seen and fixed. Netflix seems to work pretty well on the tablet (some lag/stutter, but nothing unbearable). HDMI output seems to work pretty well to the TV. But, when I combine the two, the result is less good.
While playing netflix video, I get occasional bursts of what is like static. Lines, or blocks on the TV. They aren't there on the transformer, only on the TV. However, if I use splashtop to connect to my desktop and then stream netflix from my desktop though the tablet to the TV, everything is okay.
I haven't really probed other video sources to see if other videos than netflix work directly, but none of the other apps that I've put on the TV cause the same static-like issue.
Any ideas?
Have you tried another HDMI cable? Maybe Netflix is outputing 1080p not 720p and it's causing problems with your cable or sth?
Hi Everyone,
I'm having problems with audio while using the hdmi connection to my TV. The sound keeps on dropping out every few seconds when I'm playing a movie through VUDU and Flixster. Is this a copy protection thing? Audio works fine when I'm playing a movie from Google Play (such as the free Ice Age movie we we're given). I'm also have the same problem when I play my own home videos on the device. The sound works fine on the Nexus 10 unit itself, but when I plug in the hdmi cable, the sound keeps on dropping out every few seconds on the TV.
I've done some reading about this issue from other posts, but I'm specfically wondering if anyone has tried to play their digital movies through services like Flixster or VUDU and encountered any audio problems when using the hdmi out. I'll be ordering another micro hdmi cable to see if that's the problem. I called Google and they offered to replace the unit for me. I told them that I'll wait until I test the unit with another cable.
So is anyone else experiencing a similar audio problem?
Thanks
Hi,
I have an appleTV and an Amazon Fire Stick, and the Nexus Player. All 3 are routed through my Yamaha RX-v3900 amp and then to the TV.
The AppleTV and the Amazon Fire stick both display netflix without issue. The Nexus displays all menus, but when you start playing content, the screen goes blank and you only get audio.
If I connect the Nexus directly to the TV, it plays fine.
I suspect this is an hdcp issue. I've called Google's support line. They suggested unplugging the Nexus, unplugging the amp, unplugging the TV. None of these steps worked. Although, unplugging the nexus caused Netflix not to be able to connect to it's servers, and the app had to be uninstalled and re-installed to get back the menu level.
Anybody else seeing this? Any thoughts on how to proceed?
Thanks,
Jim
jbresee said:
Hi,
I have an appleTV and an Amazon Fire Stick, and the Nexus Player. All 3 are routed through my Yamaha RX-v3900 amp and then to the TV.
The AppleTV and the Amazon Fire stick both display netflix without issue. The Nexus displays all menus, but when you start playing content, the screen goes blank and you only get audio.
If I connect the Nexus directly to the TV, it plays fine.
I suspect this is an hdcp issue. I've called Google's support line. They suggested unplugging the Nexus, unplugging the amp, unplugging the TV. None of these steps worked. Although, unplugging the nexus caused Netflix not to be able to connect to it's servers, and the app had to be uninstalled and re-installed to get back the menu level.
Anybody else seeing this? Any thoughts on how to proceed?
Thanks,
Jim
Click to expand...
Click to collapse
Not that this is all that practical but maybe swap out the amp for an hdcp compliant one? (I think that is a thing since it's passing through hdcp signals)
the netflix app for the player has HORRID HDCP compliance.. i returned mine because of this.. the app is just screwed if you dont have a very simplistic setup.. anything at all between the tv and the player will cause it to not function correctly.
HDCP
Xenosis said:
Not that this is all that practical but maybe swap out the amp for an hdcp compliant one? (I think that is a thing since it's passing through hdcp signals)
Click to expand...
Click to collapse
This amp is HDCP compliant. There is a bug in the Way nexus player handles HDCP with certain amps.
Yeah, the Amazon firestick and AppleTV both play through the Yamaha 3900 without HDCP issues, so the problem is with the Nexus player, or at least the Netflix implementation on the Nexus player. I'm also back to having resolution issues. Compared to both the fireTV and the AppleTV, the Nexus Player looks like crap.
I have no problem using the NP with my pioneer amp... Have you tried different inputs on the amp or different cables?
Sent from my SM-N900W8 using XDA Free mobile app
jbresee said:
Hi,
I have an appleTV and an Amazon Fire Stick, and the Nexus Player. All 3 are routed through my Yamaha RX-v3900 amp and then to the TV.
The AppleTV and the Amazon Fire stick both display netflix without issue. The Nexus displays all menus, but when you start playing content, the screen goes blank and you only get audio.
If I connect the Nexus directly to the TV, it plays fine.
I suspect this is an hdcp issue. I've called Google's support line. They suggested unplugging the Nexus, unplugging the amp, unplugging the TV. None of these steps worked. Although, unplugging the nexus caused Netflix not to be able to connect to it's servers, and the app had to be uninstalled and re-installed to get back the menu level.
Anybody else seeing this? Any thoughts on how to proceed?
Thanks,
Jim
Click to expand...
Click to collapse
I've had the exact same issue, it's the length of the HDMI cables. I use a 5 to 1 switch. Once I removed the Nexus Player and plugged it directly into the TV (3ft HDMI cable), it worked perfectly. My Logitech Revue had no issues, my raspberry pi and Chromecast also don't have any challenges. Seems the opamps for the NP might be a little weak (speculating).
d
Same exact issue here.
Receiver: Yamaha RX-V675
-Firmware 1.6 (up to date)
Netflix plays audio but no picture, youtube plays but is choppy.
TV shows resolution as 576p.
Alternate thread describing issue.
http://forum.xda-developers.com/nexus-player/help/low-resolution-receiver-t2940767
None of these issues are apparent when the player is connected directly to the tv.
Unfortunately this isn't a very good work around for me as my tv's digital audio out doesn't seems to perform well with my receiver. (cheap tv, seiki)
The issue seems isolated to the Nexus player as Chromecast and roku work perfectly through receiver. (Guess i won't be replacing them both with this device as soon as i hoped)
Sounds like hdcp, hopefully google pushes an update or a patch is discovered soon.
killerb7854 said:
Same exact issue here.
Receiver: Yamaha RX-V675
-Firmware 1.6 (up to date)
Netflix plays audio but no picture, youtube plays but is choppy.
TV shows resolution as 576p.
Alternate thread describing issue.
http://forum.xda-developers.com/nexus-player/help/low-resolution-receiver-t2940767
None of these issues are apparent when the player is connected directly to the tv.
Unfortunately this isn't a very good work around for me as my tv's digital audio out doesn't seems to perform well with my receiver. (cheap tv, seiki)
The issue seems isolated to the Nexus player as Chromecast and roku work perfectly through receiver. (Guess i won't be replacing them both with this device as soon as i hoped)
Sounds like hdcp, hopefully google pushes an update or a patch is discovered soon.
Click to expand...
Click to collapse
Excellent summary, BUT we can also add Google Movies & TV to the list. I get the exact same symptoms using a hdmi switch as I do with Netflix. Again, only direct connect works, all other devices (Chromecast, Raspberry Pi, Google TV, PS3) I run work just fine (even with Netflix & G Movie&TV.
Happy New Year!!
d
I assume you all are still experiencing this issue? I just purchased a NP and have the same issues with both Netflix and Google Play Movies. However, YouTube and Hulu play just fine. I have short high speed HDMI cables (very good quality ones) . I use a Denon 2000 receiver. Chromecast and ATV works well. I can't connect directly to the TV as a work around (that's another story)
unix4linux said:
I assume you all are still experiencing this issue? I just purchased a NP and have the same issues with both Netflix and Google Play Movies. However, YouTube and Hulu play just fine. I have short high speed HDMI cables (very good quality ones) . I use a Denon 2000 receiver. Chromecast and ATV works well. I can't connect directly to the TV as a work around (that's another story)
Click to expand...
Click to collapse
I figured out my issue. It was my directv box causing the issue. For some reason, it triggered the hdcp security on it for copy protected channels like hbo and showtime. It wouldn't let me play anything on those channels. The directv box was connected to the same receiver as the Nexus player. So, I reset the directv box and I was able to see my hbo and showtime TV again. When I tried to view videos on the NP via Google Play Movies and Netflix, it was working fine again ☺
Sent from my LG-D850 using Tapatalk
unix4linux said:
I figured out my issue. It was my directv box causing the issue. For some reason, it triggered the hdcp security on it for copy protected channels like hbo and showtime. It wouldn't let me play anything on those channels. The directv box was connected to the same receiver as the Nexus player. So, I reset the directv box and I was able to see my hbo and showtime TV again. When I tried to view videos on the NP via Google Play Movies and Netflix, it was working fine again
Sent from my LG-D850 using Tapatalk
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Click to collapse
bummer... I pulled power on everything. Then left the directv box off and powered everything up. Still can't get netflix to show a picture on the nexus player.
jbresee said:
bummer... I pulled power on everything. Then left the directv box off and powered everything up. Still can't get netflix to show a picture on the nexus player.
Click to expand...
Click to collapse
That didn't work for me either. I had to actually hit the reset button on the directv box (the red reset button). Try that
Sent from my LG-D850 using Tapatalk
Ok - did the reset button on the Directv, replaced all cables with shorter cables. Nada.
I finally routed the Nexus Player directly to the TV (works), then put a toslink opitcal out from the TV to the amp. Seems to be working, but it makes setting up to watch Android TV a PITA.
I wish they would fix the Nexus Player, but this is a decent work around.
Working now!
Looks like a recent update fixed this for me! Decided to try it today after noticing there was a new plex (not plex pass) app and realized that I hadn't tried through my receiver in a while. Connected it back up to my yamaha receiver and to my surprise, everything is working great! Netflix, google movies and the plex app connected through my receiver, audio AND video coming through as expected. Even the GUI Menu is showing the proper 1080p resolution.
Looks like I may finally be able to replace my roku/chromecast with the nexus.
Your mileage may vary but check your nexus to make sure it's up to date and give it another go!
Note: I am fairly confident an update was the fix as it was the only change to my setup. Simply plugged it in with the same cables/connections as my previous testing.
Good to hear! I was hoping for more stability with Netflix on the NP before I pull the trigger.
How about Dolby Digital/5.1 surround from Netflix? I read previously it only outputs in 2.0 stereo.
Thanks!
killerb7854 said:
Looks like a recent update fixed this for me! Decided to try it today after noticing there was a new plex (not plex pass) app and realized that I hadn't tried through my receiver in a while. Connected it back up to my yamaha receiver and to my surprise, everything is working great! Netflix, google movies and the plex app connected through my receiver, audio AND video coming through as expected. Even the GUI Menu is showing the proper 1080p resolution.
Looks like I may finally be able to replace my roku/chromecast with the nexus.
Your mileage may vary but check your nexus to make sure it's up to date and give it another go!
Note: I am fairly confident an update was the fix as it was the only change to my setup. Simply plugged it in with the same cables/connections as my previous testing.
Click to expand...
Click to collapse
latest update fixed my netflix issue as well....
I now can watch netflix going through my Yamaha amp. Yeah!
Running into an odd issue where my Nexus Player (latest stable 5.1.1 release IIRC) will instantly lose the HDMI connection when I try playing a movie through Google Play Movies & TV. The weird thing is, the moment I press the back button to go back to the app's menu, it reconnects.
I'm using this HDMI switch (name printed here since I can't link to outside links): Kinivo 501BN Premium 5 port High speed HDMI switch with IR wireless remote and AC Power adapter - supports 3D, 1080p
Not sure if because I'm using this HDMI switch that it's causing the issue. I can watch YouTube and other stuff fine, and my Apple TV and Amazon Fire TV both play movies without an issue.
Having the Same Problem
I am having the same problem. Have you tried to bypass the switch?
It sounds to me like it's some sort of DRM which takes effect when the movie playback begins and is triggered because of the HDMI switch in between your Nexus Player and TV. A direct HDMI cable test is the only way to know for sure.
When I first got my switch and connected to my dvr I could not fast forward without the screen going black.
I plugged my nexus player straight into an hdmi port and the movies worked.
GabbyWC said:
It sounds to me like it's some sort of DRM which takes effect when the movie playback begins and is triggered because of the HDMI switch in between your Nexus Player and TV. A direct HDMI cable test is the only way to know for sure.
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Click to collapse
Yeah, that was my thought.
Sadly, though, I don't really have the space to give one of my three spots just to the Nexus when my other streaming devices work as intended, so I'll just have to ignore using that app until there's a fix down the road, if there's one.
I have noticed a weird issue with my T580 and Sling. Everything in the Sling app works, except the cable broadcast channels (TNT, FX, etc.). No matter if they are recorded on the cloud DVR or live streaming, my T580 will bring up the player, and show buffering, as well as data being passed, but never loads the video or audio. I have 3 of these tablets in my household, and all 3 do the same thing. Of course Sling is no help. I was just wondering if anyone else with the T580 has Sling and could test this. I can play local channels as well as on demand channels no problem. All other Android devices work without issue. I have tried different ROMs, different firmware, different developer settings and nothing can get around this issue for me. Anyone else have this issue?
Det0natoR said:
I have noticed a weird issue with my T580 and Sling. Everything in the Sling app works, except the cable broadcast channels (TNT, FX, etc.). No matter if they are recorded on the cloud DVR or live streaming, my T580 will bring up the player, and show buffering, as well as data being passed, but never loads the video or audio. I have 3 of these tablets in my household, and all 3 do the same thing. Of course Sling is no help. I was just wondering if anyone else with the T580 has Sling and could test this. I can play local channels as well as on demand channels no problem. All other Android devices work without issue. I have tried different ROMs, different firmware, different developer settings and nothing can get around this issue for me. Anyone else have this issue?
Click to expand...
Click to collapse
I don't use Sling because I get a lot more channels, for less money, using Eternal TV.