Hey all,
Some background information, my OnePlus 2 is at the very most 2 weeks old, and to date, I've experienced no other hardware-related issues besides this one.
That being said, I decided to flash Hydrogen OS today and noticed that there's a failed pixel near the center of my display. Most likely not ROM related, guess I just didn't notice it before on Oxygen OS.
My question is, should I be worried? And how hard is it to contact OnePlus and ask for a replacement (if that's even possible)
Also, has anyone else experienced this with their OPT? Or am I just super unlucky?
Thanks!
It should be in warranty. Please go ahead and ask for replacement. It'll cost you nothing but weeks time. Better replace then worry.
Related
Hey all,
Well, my main camera has stopped working, possible the result of a drop that occurred a couple of weeks back or the result of my flashing to jwrights WM6 rom (although the first is the most likely, I just can't be 100% sure).
Does anybody have a spare main camera (LT9650FCG, 54H00108-00M) that they are willing to part with? I'm willing to pay if it's reasonable.
Secondly, does anybody have any experience with ordering parts from HTC?
Cheers,
Dan
hi why dont you buy it off here
http://forum.xda-developers.com/showthread.php?t=312942
Hello everyone!
i'm a Spanish user of OnePlus One. My first device had a lot of problems and I decided to open a RMA.
When I opened the box, I see than the "new device" had the "volume - button" broken.
I send a lot of Tickets to OnePlus and finally, the last Thursday DHL comes to pick up my phone.
Few days later, I didnt see any answer for OnePlus and today I write this E-Mail:
Hi.
The last thursday DHL picked up my device and I'm waiting a status update of the RMA process.
My first device had a lot of manufacturing problems like a dead pixel and also a lot of touch issues, and the second device has a volume button problem and also the gyroscope.
I had deposited a lot of enthusiasm for this brand and I've never had a fully functioning device, so I am very disappointed because I could not enjoy the product for which I paid.
Tomorrow is my birthday and I need my device, and dont know anything of the status of my replacement. My question is if i can change mi OnePlus One to a new One Plus Two paying the difference (100€) because I never had a fully functional phone in my hands since i bought the One.
Despite all of this problems, I'm very happy with the support team and also i am very satisfied. Problems are solved quickly and the quality and the professionality of the brand is awesome. The next phone probably will be a OnePlus.
Best regards for you!
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My English is so bad and I hope you can write your opinion and corrections.
Also ask you if the upgrade to the OPT coming from the OPO is actually a good idea.
Thanks for all, i love this community.
And also sorry for my bad English.
If you receive an upgrade offer take IT, after that, when you receive the phone, stay with the courier, ask him you want to open the box and test the product for 2-3 minutes (after you sign), if you see any dents, damages on the phone like cracked screen, damaged volume rocker etc, the courier will complete a form and send the phone back as damaged in the transit!!
I also recomend since the rma process and support is so hard to come by, that people with less knowledge in android flashing does not embark in a custom kernels/root/overclock tour )
Hello,
I previously owned a Oneplus One. It was a great device despite the bugs, i enjoyed it until i had enough and sold it.
Iv'e had the touch screen problems which required sending it back to the manufacturer for fixing.
After it came back okay, started the mic problems. I decided to sell it before it's value drops any more, and buy instead an LG\Samsung flagship.
After wondering about it i decided that maybe i should buy the Oneplus Two. it seems like a great device, though im afraid it will be great at first, then it will show some major and annoying bugs aswell.
So i wanted to ask - which known bugs\common problems i might occur with the oneplus two? for example i heard for some people the home button+fingerprint sensor stops working.
Thanks in advance for your kind answers
Hello note 3 users. My SGS3 died recently, and Im currently looking for an upgrade. I'm keen on Note 3 (N9005) but I have few questions I need to ask since we all know what kind of a company samsung is.
1. Are there any issues on AOSP roms caused by closed source libraries? Like HWC not working, camera issues etc?
2 .Are there any un-rootable variats of note 3 which I should avoid buying?
Thanks in advance, feel free to add anything i should know.
1. No problem, only the S Note stuff doesn't work (S Note app, Aircommand, ...) but the S Pen works.
2. I think the Verzion version has a locked bootloader so avoid it if you can.
I don't get it, exactly what kind of company Samsung is? Please enlighten us about this, as new users it would be good to know from an already experienced person.
ithehappy said:
I don't get it, exactly what kind of company Samsung is? Please enlighten us about this, as new users it would be good to know from an already experienced person.
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http://www.xda-developers.com/samsung-exynos-and-aosp-explained-a-story-of-betrayal/
I'd also like to know if there's any reason why note 3 didn't get official CM13 yet? Is it lacking maintainers?
First of all, Knox doesn't mean a thing in Europe. According to European law, if the device is broken and you send it for a warranty repair, the service center can only refuse to repair if they can prove that the defect is caused by the user.
For example, if your headphone jack stops working, they can never link it to the Knox trigger, and they will have to repair your phone.
In Romania for example, official Samsung repair centers know only about the Knox app and what it does, but they never heard of this Knox trigger and they have no clue what it means. I bull**** you not, I personally have a friend that works in a big electronics shop very popular in my country, which collaborates with this service center for Samsung warranty repairs. When he asked them about the Knox trigger, they had no idea whatsoever what that means.
Second of all, AOSP roms don't work very well on this device. Well, they do, they don't actually have any bugs, but all of them suffer from one big problem: the battery life is very, very, very bad compared to the stock touch wiz roms. And there's no drain, if you inspect the battery usage you won't notice any strange behavior, but the battery just decreases very fast.
Also an important thing you have to take into account on AOSP roms, none of them support the s-pen features. People will recommend you all kinds of third party options, and some of them are great, but nothing compares to the stock air command and all of the features it has. It doesn't even get close.
Third, galaxy note 3 is starting to show its age. It's not a bad device by any means, it's still a solid performer, but the new flagships have way better specs and soon a lot of apps will not be as optimized on the note 3 as they will on these newer devices.
Just the OS updates alone aren't very snappy on the note 3. I updated to lollipop and I really miss how well kitkat performed, but it was soooo ugly. If you get used to the lollipop UI and animations, you just can't go back to kitkat.
If you insist on AOSP roms, there's really no point at all in getting the note. If you want a phablet and can't afford the latest and greatest, get the Motorola nexus 6. If you prefer something a bit more portable, consider the nexus 5x.
You can't go wrong with any of the more recent nexus devices, note 3 is already dead update-wise.
The thing is, I'm on a limited budget for a phone. I can spend only ~~250$ which is enough to buy used note 3 ( in a good condition ). With this money I simply cant afford nexus 6. I only care about big amoled screen, 3gigs of ram( since every phone i changed was because of too little ram) and proper aosp support. Thats why I chose note 3. I dont care about spen features since I wont use it too much.
Wysłane z mojego GT-I9300 przy użyciu Tapatalka
I don't know if I am just suffering from correlation is not causation but I feel like the memory usage of the Pie rom was what just caused my phone to boot loop and then green screen. I just decided to use a Pie rom last week and despite seeing information in the threads saying there were issues with memory usage and other stuff I thought I would dive in. I loved the rom, it was working perfectly for 2 days and I enjoyed it. Then all of a sudden it just started having wifi disconnect issues, crackling speakers and finally one time when I was changing the volume on the phone it just BAM... restarted and got stuck at the google screen. I wasn't able to get back into recovery so I tried reflashing that using the BLOD method. That worked long enough to get a stock rom on the phone. I thought maybe I could just use my device like that but now it started going into a green screen and it wouldn't even power up. It did lead me to find information about getting my phone replaced. I think thats the only positive to come out of this for me. Obviously YMMV and flash at your own risk... but in 10 years of flashing I have never had an experience like this. Even with WM devices. I have kept an eye on both the Pie threads in Android Development and I see similar comments to my experience... I just suggest caution to people like me... who might only know what you are doing based on guides.
TLDR - I tried both the pie roms that were available. I decided on the PixelPie Rom. My phone started bootlooping withing 2 days. I think its the maxed memory usage.
Update: I just got an email that LG has fixed the board and they are mailing my phone back. I was afraid they were going to turn me down for one reason or another. I should get the phone in 2 days. I did personally speak with an LG rep over the phone about it since they were mailing me the same phone back. She said she would not be able to opt for me to receive a new phone because that is always based off the determination of the person repairing the phone. She said that if I ever have any more issues with the phone it will be covered by warranty since I am in the system. I would just have to mail the phone in and go through the same annoyance.
LG was nice enough to fix my phone... They also repaired the cracked screen free of charge. I am happy... I am sticking with stock. lol
As I know, there's a way to incrase your RAM sending motherboard to China (or just buying new from Ali) to install up to 4Gb. Can't precisely tell the prise, but something around $100. In some cases that can be a nice way to give your phone the second life.
orcgoblinsupply said:
As I know, there's a way to incrase your RAM sending motherboard to China (or just buying new from Ali) to install up to 4Gb. Can't precisely tell the prise, but something around $100. In some cases that can be a nice way to give your phone the second life.
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Yeah, I paid around $100 for mine like a half year ago. Works very smoothly with Pie.
My phone started having more issues after the warranty time started running out. The screen isn't working right, the phone is freezing up all the time, its also giving me memory errors. luckily this happened within the 90 days of extended warranty they gave me. Will they ever just completely replace my phone? sigh... heh