So, today I woke up with my phone stuck in a boot-loop out of the blue. It was repeatedly booting up showing the Motorola logo and restarting itself. The night before it was working perfectly with around 80% battery.
The problem was fixed by just initiating regular boot-up (i.e long pressing the power button).
Any ideas?
abhish3k9 said:
So, today I woke up with my phone stuck in a boot-loop out of the blue. It was repeatedly booting up showing the Motorola logo and restarting itself. The night before it was working perfectly with around 80% battery.
The problem was fixed by just initiating regular boot-up (i.e long pressing the power button).
Any ideas?
Click to expand...
Click to collapse
happened just once?
Yup, only one time on 5.1.1. I upgraded to 6.0 last night.
abhish3k9 said:
Yup, only one time on 5.1.1. I upgraded to 6.0 last night.
Click to expand...
Click to collapse
Then that's ok. If it happens again then worry. [emoji6]
Sent from my XT1562 using Tapatalk
Related
Hi.
My N7 just died a few minutes ago. I was using it fine with about 25% battery left. All of a sudden a 'please connect to a charger' symbol flashed up then froze. Next thing that happened was the screen went black and little sparky white dots starting flashing all over the screen. I have connected it to a charger and held the power button for 15 seconds and its starts booting again, but as soon as I get into the os the screen briefly corrupts and blacks out.
Here is a video.
http://www.youtube.com/watch?v=lN_oDlaKVkQ
Is there anyway to do a hard reset via the volume rocker and power button?? I have managed to get into the boot loader but there are no options. It will not power on without connecting to a charger.
Everything is at stock.
Looks like another call to Google.
Warren_Orange said:
Hi.
My N7 just died a few minutes ago. I was using it fine with about 25% battery left. All of a sudden a 'please connect to a charger' symbol flashed up then froze. Next thing that happened was the screen went black and little sparky white dots starting flashing all over the screen. I have connected it to a charger and held the power button for 15 seconds and its starts booting again, but as soon as I get into the os the screen briefly corrupts and blacks out.
Here is a video.
http://www.youtube.com/watch?v=QiXdDyDHs0Y
Is there anyway to do a hard reset via the volume rocker and power button?? I have managed to get into the boot loader but there are no options. It will not power on without connecting to a charger.
Looks like another call to Google.
Click to expand...
Click to collapse
You need to change the settings on the youtube video. When I click on the link, it says that the video is private.
Are you rooted and unlocked ???
Sent from my Nexus 7 using Xparent Cyan Tapatalk 2
Oops sorry just changed it now.
I can get into the boot loader but pressing the volume button down doesn't move it to recovery mode.
I think it is well and truly stuffed.
Looks like a victim of fsync being turned off.. Sudden power lose, data wasn't written completely, reboots, hits the corrupt data and poof.
Reflash a rom and you should be good to go.
ANDR0lD said:
Are you rooted and unlocked ???
Sent from my Nexus 7 using Xparent Cyan Tapatalk 2
Click to expand...
Click to collapse
No. Everything is stock.
Warren_Orange said:
No. Everything is stock.
Click to expand...
Click to collapse
Hmmm... was USB debugging on in your settings before this happened?
Sent from my Nexus 7 using Xparent Cyan Tapatalk 2
let it charge for a bit then try booting it
ANDR0lD said:
Hmmm... was USB debugging on in your settings before this happened?
Sent from my Nexus 7 using Xparent Cyan Tapatalk 2
Click to expand...
Click to collapse
99% sure it was not selected.
simms22 said:
let it charge for a bit then try booting it
Click to expand...
Click to collapse
Ok will do. I noticed after my last reset battery said 0%. Whereas 5 minutes previous during another boot attempt it said 28%, which is the amount it died on.
Warren_Orange said:
99% sure it was not selected.
Ok will do. I noticed after my last reset battery said 0%. Whereas 5 minutes previous during another boot attempt it said 28%, which is the amount it died on.
Click to expand...
Click to collapse
Maybe it was on the verge of being dead but your battery level was not being shown properly.
airmaxx23 said:
Maybe it was on the verge of being dead but your battery level was not being shown properly.
Click to expand...
Click to collapse
So even if the N7 is attached to the charger would it still flip out after loading android?
I really hope its just a dead battery but I'm not hopeful.
Same thing happened to me and i fixed it(Mine was dying at %15). I did some random things and I'm not sure about every step is necessary. Here is what I did:
1) Erase system data and cache partition using fastboot
2) Flash stock rom using fastboot
3) Charge it for 2-3 hours more when battery gets %100
4) Factory data reset
5) Use it until battery gets %1
6) Charge it again and wait 1-2 hours more when it gets %100
7) Done
Restore the factory image from fastboot. You might also consider flashing a custom recovery long enough to wipe your battery stats. I had this happen on a completely stock LG Marquee, once. Exact same situation, too.
Hi all.
Well I left it to charge for about two hours and then reset it (15 seconds power button). All the screen had a white halo around the edge, but it did stay on and not corrupt. I have added a video to show the effect.
http://www.youtube.com/watch?v=0_NKFsF1xw0
So I left the N7 for a bit and it started to get better. So I left it a bit longer and it got a little bit better. Better but not good - all the screen has bad image burn, it is getting better though. Now the image burn is disappearing and it is 80% back to normal. The left side of the screen is worse though. It is also charging very slowly. I left it charged for two hours and its only on 40%.
Looks like possibly a hardware problem... I have not seen anything like that before. I'd see about warranty through ASUS on that one. Especially if its still 100% stock.
Sent from my Nexus 7 using XDA Premium App
I am not rooted, no mods at all running MM. Phone randomly rebooted after I sent a text. No worries cause it came back on no problem. About 3 hours later it reboots again, this time it flashes the moto boot screen maybe 4 to 5 times, then black. Won't come back on, can't boot into any recovery with power and volume down, nothing. Battery was at 49% when this happened but even with plugging it into the wall, I see no led letting me know that it is even charging. Any ideas?
DjGeraldo said:
I am not rooted, no mods at all running MM. Phone randomly rebooted after I sent a text. No worries cause it came back on no problem. About 3 hours later it reboots again, this time it flashes the moto boot screen maybe 4 to 5 times, then black. Won't come back on, can't boot into any recovery with power and volume down, nothing. Battery was at 49% when this happened but even with plugging it into the wall, I see no led letting me know that it is even charging. Any ideas?
Click to expand...
Click to collapse
Call Motorola support , no joke.
Enviado desde mi XT1575 mediante Tapatalk
Well color me bummed! Have had the S8 for a few days, stock, only added 3 apps so far, sidesync, Clash of Clans and Lastpass.
Anyway this morning, the phone was at 58% remaining battery, running fine.
Then it beeped a weird tone 3 times, shut down and started blinking a red LED on the phase of the phone.
Samsung support had me hard reset it (which I was going to do but you know for the sake of reporting the problem I went through official support channel)
The hard reset got the phone working, it booted, shows 59% and the red LED which initially did not turn off on reboot has turned off.
So, just fyi for the community, and if you have any feedback on not trusting a device that needs hard reset so early in it's life, let me know.
Oh and the Volume Down + Power Button held down is the reset for the device.
I was messing around plugging and unplugging and my S6 did something similar. Even with a hard reset it came back in the same state-which included a frozen screen. I had to boot into recovery mode then do a factory reset.
Sent from my SM-T710 using Tapatalk
Thresher said:
Then it beeped a weird tone 3 times, shut down and started blinking a red LED on the phase of the phone.
Click to expand...
Click to collapse
Its a Decepticon......Run!!!!
CASz said:
I was messing around plugging and unplugging and my S6 did something similar. Even with a hard reset it came back in the same state-which included a frozen screen. I had to boot into recovery mode then do a factory reset.
Sent from my SM-T710 using Tapatalk
Click to expand...
Click to collapse
Okay, well funny you say that because I was also messing around with the charging too. I specifically was setting it down and taking it off a QI charger from NeWisdom right as I set it down again, it did this. Maybe I did it more than a few times consecutively checking if I was getting fast charge notification.
Just to slap it into this thread, how do you get to recovery? Both volumes and power hold down?
Thresher said:
Just to slap it into this thread, how do you get to recovery? Both volumes and power hold down?
Click to expand...
Click to collapse
https://forum.xda-developers.com/galaxy-s8/how-to/youtube-guide-how-to-enter-exit-t3594947
I have had mine reboot itself 3 times, all just after i unplugged it from my PC, so again that might be related to removing a charger (although it hsnt dont it yet when charging properly).
Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.
Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.
White light only blink while charging.
Kindly any solution.
Sent from my iPhone using Tapatalk
What did you do to 'reset'?
When I've had similar issues, I've held the power and volume up buttons for over a minute and eventually it turned on. If not, then volume down and power for over a minute. If you haven't, try that with and without the charger plugged in.
samipaswaal said:
Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.
Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.
White light only blink while charging.
Kindly any solution.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
samipaswaal said:
Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.
Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.
White light only blink while charging.
Kindly any solution.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Have you try volume up+down+power button at the same time your device is booted into fastboot mode the control to switch off your phone done..... Ok??
7418988214 said:
Have you try volume up+down+power button at the same time your device is booted into fastboot mode the control to switch off your phone done..... Ok[emoji2][emoji39]
Click to expand...
Click to collapse
Yes i also tried this but this method also did not work.
Sent from my iPhone using Tapatalk
eekreek said:
What did you do to 'reset'?
When I've had similar issues, I've held the power and volume up buttons for over a minute and eventually it turned on. If not, then volume down and power for over a minute. If you haven't, try that with and without the charger plugged in.
Click to expand...
Click to collapse
I did both method with charger and without charger but nothing is happening any other solution.
Sent from my iPhone using Tapatalk
Mine does this all the time if I let it die you gotta have the oem charger if I recall correctly wish I could find the post about it I wanna say with oem charger you hold vol up or down try either while you plug it in and if you get the charging graphic you wanna then leave it charging for a while then retry the power button it's stuck in some sort of Sahara type mode from what I could see when that happens...let us have a bit more detail when it's plugged in do you see the charging graphics at all? If not and only seeing the LED light I'd bet it's in the mode others have mentioned here if you do then I am not certain but other times I had same prob just left it on charge for couple hours then it finally booted.
Sent from my Moto G4 using Tapatalk
I think your phone is bricked
siddhesh9146 said:
I think your phone is bricked
Click to expand...
Click to collapse
Please read the linked thread .
KinslayerDeth said:
Please read the linked thread .
Click to expand...
Click to collapse
What linked thread are you referring to?
samipaswaal said:
Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.
Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.
White light only blink while charging.
Kindly any solution.
Click to expand...
Click to collapse
You must have hard Bricked your device happened to me once . See this video on YouTube -
Or refer to the ultimate hard bricking guide - https://forum.xda-developers.com/mo...4-plus-hardbrick-solved-guide-t3657761/page29
Hope this helps you
I am facing similar problem with my G4 Plus. The difference is that my phone kept on hanging while doing normal tasks and then it used to restart. The weird thing was that while the phone booted up, there this boot animation where a person is doing flips there my phone used to hang and then it restarts. Only after that it used to completely boot up. But after 10-15 mins of usage it used to hang and restart.
One more weird thing that used to happen is that with every restart the battery used to drain drastically.
Then finally the phone died. And while charging the white led kept on blinking.
I took my phone for repair and even they were not able to figure out the problem. They replaced the battery but still the same issue. At the end they said that the problem is with motherboard and needed to be replaced.
Now I'm using Honor 7X but I still have my G4 Plus with me.
If anyone was able to boot up his device then please do reply on this thread.
RishabhZR said:
I am facing similar problem with my G4 Plus. The difference is that my phone kept on hanging while doing normal tasks and then it used to restart. The weird thing was that while the phone booted up, there this boot animation where a person is doing flips there my phone used to hang and then it restarts. Only after that it used to completely boot up. But after 10-15 mins of usage it used to hang and restart.
One more weird thing that used to happen is that with every restart the battery used to drain drastically.
Then finally the phone died. And while charging the white led kept on blinking.
I took my phone for repair and even they were not able to figure out the problem. They replaced the battery but still the same issue. At the end they said that the problem is with motherboard and needed to be replaced.
Now I'm using Honor 7X but I still have my G4 Plus with me.
If anyone was able to boot up his device then please do reply on this thread.
Click to expand...
Click to collapse
Hmm, have you tried a firmware re-flash? Here's a stock firmware that should work on XT1643 devices - https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 You do not have to re-lock the bootloader if you do not wish to (skip the OEM lock begin and OEM lock commands). I would recommend a full device wipe though (using the 'fastboot erase userdata' command) unless there's crucial data you still want to try to save on your G4 Plus. A full wipe however with the full flash should help us troubleshoot.
However, if a firmware flash doesn't work, then it does start to suggest there is a hardware issue. Do you experience reboots if booted to the bootloader or the recovery?
Also, do you recall if the hangs were random or were in a particular app or with a particular task?
echo92 said:
Hmm, have you tried a firmware re-flash? Here's a stock firmware that should work on XT1643 devices - https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 You do not have to re-lock the bootloader if you do not wish to (skip the OEM lock begin and OEM lock commands). I would recommend a full device wipe though (using the 'fastboot erase userdata' command) unless there's crucial data you still want to try to save on your G4 Plus. A full wipe however with the full flash should help us troubleshoot.
However, if a firmware flash doesn't work, then it does start to suggest there is a hardware issue. Do you experience reboots if booted to the bootloader or the recovery?
Also, do you recall if the hangs were random or were in a particular app or with a particular task?
Click to expand...
Click to collapse
I tried to boot my device to fastboot after one and half month, as I was busy with my exams, and fortunately today it booted (Earlier it was not at all booting). But the hang and reboot problem still persists. So, now I'll try to re-flash the firmware and then I'll update about the status.
Currently my device is running on December Patch Firmware.
No, till now no reboots in bootloader and recovery. And yes, I forgot to mention, my recovery is stock. In December I went back to stock from rooted. But the bootloader was not locking. It still has that warning at the starting of boot process.
The reboots were random, it still are. The device is rebooting within 5 minutes of reboot.
RishabhZR said:
I tried to boot my device to fastboot after one and half month, as I was busy with my exams, and fortunately today it booted (Earlier it was not at all booting). But the hang and reboot problem still persists. So, now I'll try to re-flash the firmware and then I'll update about the status.
Currently my device is running on December Patch Firmware.
No, till now no reboots in bootloader and recovery. And yes, I forgot to mention, my recovery is stock. In December I went back to stock from rooted. But the bootloader was not locking. It still has that warning at the starting of boot process.
The reboots were random, it still are. The device is rebooting within 5 minutes of reboot.
Click to expand...
Click to collapse
Update on situation:
Even before I could try anything the phone battery died due to hanging and restarting and again the same thing, the phone is not at all booting up. I've tried the key combinations still it's not working.
Just you need to take and reinsert the battery strip to the board cause its non removable battery ..this worked for many ...may be will help you too
@ sanjay sahu said:
Just you need to take and reinsert the battery strip to the board cause its non removable battery ..this worked for many ...may be will help you too
Click to expand...
Click to collapse
Sorry for late reply, I did tried it and also tried to replace the battery but it didn't boot up. So I took my phone to Service Centre where they kept the phone for 2 days and returned the phone saying that the problem is with the motherboard and it has to be replaced.
Hi,
I have a problem with my G4+.
The screen looks black even when turned on however when I shine a torch on the screen I can vaguely see the graphics but not enough to do anything with the phone.
My son suggests a problem with the back light. Is this a known fault and can it be fixed or is it a case of a new phone.
Thanks for any suggestions,
Martin
i got solution
the problem is a flex, it is the one that contains the camera's flash, that flex has a small resistance, when it dies the phone stops charging, your phone is not briqueado just does not charge. replace that flex and the phone charging again
7418988214 said:
Have you try volume up+down+power button at the same time your device is booted into fastboot mode the control to switch off your phone done..... Ok
Click to expand...
Click to collapse
I am facing similar issue with G4 plus. phone's battery was low to about 13%, and was heating up in charging, so i thought to switch it off for faster charging. but its not booting up back after that. white led near fingerprint sensor keeps blinking when i put it to charge. i read this thread and tried the methods of holding power button, or power+volume up, or power+volume down, or power+volume up+volume down. but nothing works. i did all with and without charging. tried all these last night and this morning as well. meanwhile i left the phone in charge over night, for approx 8 hours. no charging screen, not booting up. now what ??
It's the battery.
Go to your nearby Motorola service center and either get your battery replaced, or ask them to boost your battery (if it works you'll save money.)
so, i was using my 6P today and it froze for 5/6 seconds and then turned itself off after that i couldn't turn on the phone or enter recovery menu . It also didn't charge when i plugged it into charger also plugging to the pc did nothing. So it was completely unresponsive. then i pressed the power button for 20/30 seconds and it started but again froze during boot animation and again turned off to the previous unresponsive state. I tried this long power button press 3/4 times and finally got it to turn on but it again froze and turned off on the lock screen. Then got into boot loader menu while it was frozen by power + vol down button and flashed stock 8.1 firmware. But it still freezes at boot animation and turns off. Anyone has any idea what i should do?
@RØ35 try a new battery how old is that one your using?
Exodusche said:
@RØ35 try a new battery how old is that one your using?
Click to expand...
Click to collapse
Hey thanks for replying. I thought of battery problem. But the battery was working just fine until the first freeze this morning so i'm not sure this is battery problem. BTW my battery is almost 2 and a 1/2 year old.
Do you think this could be the BLOD isuue?
RØ35 said:
Hey thanks for replying. I thought of battery problem. But the battery was working just fine until the first freeze this morning so i'm not sure this is battery problem. BTW my battery is almost 2 and a 1/2 year old.
Do you think this could be the BLOD isuue?
Click to expand...
Click to collapse
Dude that's old average life span is 2 years. Imagine your charging your battery alot now. Carry around one of those power banks? ??
RØ35 said:
so, i was using my 6P today and it froze for 5/6 seconds and then turned itself off after that i couldn't turn on the phone or enter recovery menu . It also didn't charge when i plugged it into charger also plugging to the pc did nothing. So it was completely unresponsive. then i pressed the power button for 20/30 seconds and it started but again froze during boot animation and again turned off to the previous unresponsive state. I tried this long power button press 3/4 times and finally got it to turn on but it again froze and turned off on the lock screen. Then got into boot loader menu while it was frozen by power + vol down button and flashed stock 8.1 firmware. But it still freezes at boot animation and turns off. Anyone has any idea what i should do?
Click to expand...
Click to collapse
Hi I am also having same problem I have learned that it's a known if you with this phone it started when they went to Android 7 Google and Hauwei have both been no help Google says to contact Hauwei and they say you have to send it in if they approve it first you need to send photos of all sides and if still in excellent condition they my approve it to be repaired at a cost of just under 150.00 you will need to pay first then they will email a mailer lable you need to clear all passwords and send it in a sturdy box good luck I haven't done it yet my self to get all info you need to contact them by phone