Help!! I just got the phone and i have 2 AT&T SIM cards installed only the sim that i select as preferred data sim gets data service. Second sim card only receives 2g cellular service. which is ok other than the following 2 things. MMS messages need data service to work correctly and 2g cellular service is horrible in my building at work. I have tried manually selecting network but only available option for secondary sim is 2g. also tried manually setting up a new APN but didn't seem to change anything. my data connectivity and cellular reception flip when changing preferred data sim . so i know its not a sim card issue
I am not rooted
os = 5.0.2
build LRX22G.WW
KERNEL = 3.10.49-gaa8154f
1.16.40.763#1
baseband version = 202c10_10_10.0.0_151106
Do you have the option to set the preferred network type for both SIM cards separately?
It's under Settings > More (Under Wireless & networks) > Cellular network settings > Preferred Network Type
I only use 1 SIM so I can't see what additional options are available when you use two.
Sent from my ASUS_Z00TD using Tapatalk
CKtheProblem said:
Do you have the option to set the preferred network type for both SIM cards separately?
It's under Settings > More (Under Wireless & networks) > Cellular network settings > Preferred Network Type
I only use 1 SIM so I can't see what additional options are available when you use two.
Sent from my ASUS_Z00TD using Tapatalk
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No preferred type is for both i have it selected to 4g/3g/2g i can select the network operators independently. once i search for network one sim gets 4/3/2g options and the second only get 2g as an option. AT&T and Tmobile are showing up
Hmm wish I knew more about this to help you out but I don't have any experience with running two SIM cards in a phone.
Have you used both of these SIM cards in another phone before and had them both work as intended simultaneously?
It could just be a limitation of the phone, maybe it can't have two separate 4G connections at once on the same network?
I'm just throwing ideas out there.
Sent from my ASUS_Z00TD using Tapatalk
Well I am having a similar issue, I have a bell sim I would like to run as 2g and a koodo sim I would like to be the full 4g. The phone refuses dual active, only card selected for data connection functions; I can choose either, but only one functions at a time except for a couple minutes after switching via dual sim settings
---edit---
I forgot to mention, it activates during a call as well
Sent from my SM-T530NU using Tapatalk
The phone specs say it can only connect to a LTE/3G network on one SIM at only one time. The secondary SIM can only connect to 2G-GSM.
wykydwyrm said:
Well I am having a similar issue, I have a bell sim I would like to run as 2g and a koodo sim I would like to be the full 4g. The phone refuses dual active, only card selected for data connection functions; I can choose either, but only one functions at a time except for a couple minutes after switching via dual sim settings
---edit---
I forgot to mention, it activates during a call as well
Sent from my SM-T530NU using Tapatalk
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Click to collapse
Given the phone specs. Your connection problem is caused by neither Telus(Koodo) or Bell have a 2G network. Yeah so the phone is pretty much useless to Canadians if you want Bell/Telus/Wind/Videotron on the secondary SIM.
I have used my phone (same model) with two SIM's (ATT and T-Mobile). You can enable data only on a device at a time, but it can be on any of the two SIM's. This is mentioned in the phone specs.
http://www.asus.com/us/Phone/ZenFone-2-Laser-ZE551KL/specifications/
Scroll down to the end note.
Other phones cannot even activate the 4G on the secondary SIM.
It's a little confusing maybe to switch the data, but it can be done - from Android settings.
Ahh, well its still a sweet phone; manually switching isn't a big deal
Sent from my SM-T530NU using Tapatalk
Can I have 1 sim for data & voice running at 4G, while the other sim for voice & sms only in 3G? Or only 2G supported?
Because I read at 1+3 forum that it can actually do this, so I was wondering if the Axon 7 can as well. I don't see why not, correct?
Has anyone tried this? I'm in the US, and would like to be able to run a tmobile mvno sim (4G+voice+sms) + an international sim (voice+sms) that's roaming on AT&T who will shut down 2G soon.
It's a dual 4G sim slot, so yea you can run it like that.
zolo111 said:
Can I have 1 sim for data & voice running at 4G, while the other sim for voice & sms only in 3G? Or only 2G supported?
Because I read at 1+3 forum that it can actually do this, so I was wondering if the Axon 7 can as well. I don't see why not, correct?
Has anyone tried this? I'm in the US, and would like to be able to run a tmobile mvno sim (4G+voice+sms) + an international sim (voice+sms) that's roaming on AT&T who will shut down 2G soon.
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Go to settings - dual sim settings - network mode and on sim 2 tell it GSM only. It will keep sim 2 on 3g. Also on settings -dual sim settings you can turn off mobile data for either sim. Just put t-mobile in sim 1 and at&t in sim 2, shut off mobile data on sim 2, and tell sim 2 gsm only. Done
Thanks for the info, I didn't buy the device yet; but this makes choosing a device even harder since both can do this now (1+3 & Axon 7).
Until recently this was NOT the norm I believe, best I could find was a dual sim phone with 1 sim @ 4G while the other @ 2G only.
tabletalker7 said:
Go to settings - dual sim settings - network mode and on sim 2 tell it GSM only. It will keep sim 2 on 3g. Also on settings -dual sim settings you can turn off mobile data for either sim. Just put t-mobile in sim 1 and at&t in sim 2, shut off mobile data on sim 2, and tell sim 2 gsm only. Done
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Click to collapse
Doesn't GSM-only mean 2G? While both slots are hooked up for 2G/3G/4G, I think only one slot can be connected to 3G/4G at a time, the other slot goes down to 2G.
When I have my Verizon SIM in Slot1 (chosen as data connection) and a T-Mobile SIM in Slot2, using apps like LTE Discovery show my A7 connected to Verizon LTE, Verizon 1x (2G for voice calls), and T-Mobile GSM (2G), not T-Mobile HSPA (3G). When I switch the data connection source to Slot2, it connects to T-Mobile LTE and Verizon 1x (2G), not Verizon EVDO (3G).
Yes I was able to confirm LTE and WCDMA simultaneous operation
Hi! Amazingly, yeah this works...you can have LTE on one SIM and WCDMA 3G on the other (voice only). I tested this with two T-Mobile SIMs and was kind of shocked as in the past it seems like all dual-SIM phones are limited to GSM-only on one of the two SIMs, as has been mentioned above...
But...strangely, this won't work when using a CDMA SIM in slot 1 (i.e., Verizon). I have no clue why...I can definitely confirm that my experience is the same as that stated above by xtermmin - the GSM SIM will be limited to EDGE (2G only) when the CDMA SIM is active as the data SIM. But with two GSM operators yes one can be LTE/WCDMA and the other can be WCDMA/GSM. I'll confirm real quick just to make double sure but I seem to recall seeing this in the specs and was able to confirm it myself. I've attached a screenshot showing this - I have SIM 2 enabled for data as you can see but SIM 1 still shows voice-only on UMTS and thus is not just limited to 2G. I hope they fix this phone so that CDMA SIMs will have this same functionality...for now though I can say confidently that two GSM SIMs can be operated as LTE/WCDMA on primary SIM and WCDMA/GSM on secondary SIM simultaneously...really great news considering all the EDGE networks seem to be on their last leg!
EDIT: Oh - and don't mind the fact that the "Cellular Network State" is shown as disconnected - in slot 1 I have an old T-Mobile SIM just for this test - it isn't active at the moment on an account. But for demonstration hopefully it does suffice as it definitely has the phone connected to 3G service on SIM 1 while having LTE service on SIM 2. Also - I've included a 2nd screenshot to show that with Verizon LTE/CDMA on SIM 1 (shown as carrier '123456'), SIM 2 will be limited to GSM-only on T-Mo...really weird - not sure why this limitation exists for CDMA users - I think it's a ZTE bug as simultaneous CDMA 1X and WCDMA is possible with T-Mobile as the data-SIM.
flyer_andy said:
Hi! Amazingly, yeah this works...you can have LTE on one SIM and WCDMA 3G on the other (voice only). I tested this with two T-Mobile SIMs and was kind of shocked as in the past it seems like all dual-SIM phones are limited to GSM-only on one of the two SIMs, as has been mentioned above...
But...strangely, this won't work when using a CDMA SIM in slot 1 (i.e., Verizon). I have no clue why...I can definitely confirm that my experience is the same as that stated above by xtermmin - the GSM SIM will be limited to EDGE (2G only) when the CDMA SIM is active as the data SIM. But with two GSM operators yes one can be LTE/WCDMA and the other can be WCDMA/GSM. I'll confirm real quick just to make double sure but I seem to recall seeing this in the specs and was able to confirm it myself. I've attached a screenshot showing this - I have SIM 2 enabled for data as you can see but SIM 1 still shows voice-only on UMTS and thus is not just limited to 2G. I hope they fix this phone so that CDMA SIMs will have this same functionality...for now though I can say confidently that two GSM SIMs can be operated as LTE/WCDMA on primary SIM and WCDMA/GSM on secondary SIM simultaneously...really great news considering all the EDGE networks seem to be on their last leg!
EDIT: Oh - and don't mind the fact that the "Cellular Network State" is shown as disconnected - in slot 1 I have an old T-Mobile SIM just for this test - it isn't active at the moment on an account. But for demonstration hopefully it does suffice as it definitely has the phone connected to 3G service on SIM 1 while having LTE service on SIM 2. Also - I've included a 2nd screenshot to show that with Verizon LTE/CDMA on SIM 1 (shown as carrier '123456'), SIM 2 will be limited to GSM-only on T-Mo...really weird - not sure why this limitation exists for CDMA users - I think it's a ZTE bug as simultaneous CDMA 1X and WCDMA is possible with T-Mobile as the data-SIM.
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Click to collapse
Ah, so it's another CDMA quirk. Good to know!
xtermmin said:
Ah, so it's another CDMA quirk. Good to know!
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Click to collapse
Yeah for sure...I love the phone and all but I really hope ZTE will just fix these annoying CDMA bugs already...Seems like they could fix this stuff with or without Verizon's approval - from the beginning they've kind of hamstrung CDMA and I've never really understood why. Another bug I noticed was that when switching calls to the T-Mobile SIM, VoLTE has to be kicked into gear by toggling the VoLTE toggle and sometimes even putting the phone into airplane mode for a second...from what I've heard this is a unique problem to CDMA use as well.
flyer_andy said:
Hi! Amazingly, yeah this works...you can have LTE on one SIM and WCDMA 3G on the other (voice only). I tested this with two T-Mobile SIMs and was kind of shocked as in the past it seems like all dual-SIM phones are limited to GSM-only on one of the two SIMs, as has been mentioned above...
But...strangely, this won't work when using a CDMA SIM in slot 1 (i.e., Verizon). I have no clue why...I can definitely confirm that my experience is the same as that stated above by xtermmin - the GSM SIM will be limited to EDGE (2G only) when the CDMA SIM is active as the data SIM. But with two GSM operators yes one can be LTE/WCDMA and the other can be WCDMA/GSM. I'll confirm real quick just to make double sure but I seem to recall seeing this in the specs and was able to confirm it myself. I've attached a screenshot showing this - I have SIM 2 enabled for data as you can see but SIM 1 still shows voice-only on UMTS and thus is not just limited to 2G. I hope they fix this phone so that CDMA SIMs will have this same functionality...for now though I can say confidently that two GSM SIMs can be operated as LTE/WCDMA on primary SIM and WCDMA/GSM on secondary SIM simultaneously...really great news considering all the EDGE networks seem to be on their last leg!
EDIT: Oh - and don't mind the fact that the "Cellular Network State" is shown as disconnected - in slot 1 I have an old T-Mobile SIM just for this test - it isn't active at the moment on an account. But for demonstration hopefully it does suffice as it definitely has the phone connected to 3G service on SIM 1 while having LTE service on SIM 2. Also - I've included a 2nd screenshot to show that with Verizon LTE/CDMA on SIM 1 (shown as carrier '123456'), SIM 2 will be limited to GSM-only on T-Mo...really weird - not sure why this limitation exists for CDMA users - I think it's a ZTE bug as simultaneous CDMA 1X and WCDMA is possible with T-Mobile as the data-SIM.
Click to expand...
Click to collapse
Thanks for the info. Has this issue been sorted out to your knowledge? We livein 2 different regions, but would only consider getting the Aussie release of this phone this month if it can seamlessly handle 4g/3g, using 2 SIM cards where both are capable of LTE. Will this work? Does it automatically switch data to SIM 2 in order to take 3G voice call, or does it temp. disable data on sim 1 (4g) to allow SIM 2 call?
RoOSTA
Actually, worse than I thought...but only a bit
roosta said:
Thanks for the info. Has this issue been sorted out to your knowledge? We livein 2 different regions, but would only consider getting the Aussie release of this phone this month if it can seamlessly handle 4g/3g, using 2 SIM cards where both are capable of LTE. Will this work? Does it automatically switch data to SIM 2 in order to take 3G voice call, or does it temp. disable data on sim 1 (4g) to allow SIM 2 call?
RoOSTA
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Click to collapse
Hi - I just tried this and here's what I found:
If active data is on SIM 2, a call to or from SIM 1 is possible on UMTS (WCDMA 3G) but this will terminate the LTE connection on SIM 2 for the duration of the call. However, a call on SIM 2 will not be a problem for data unless SIM 2 is on EDGE or less...on UMTS or LTE (i.e., a VoLTE call) you'll still have data during the call.
If data is on SIM 1, a call to or from SIM 2 is only possible on EDGE!!! I didn't know this! I guess SIM 2 will always be GSM-only if SIM 1 is the active data SIM. And also - you will lose LTE data on SIM 1 if you receive or place a call on SIM 2 EDGE/GPRS.
So...it looks like the situation isn't as good as I'd hoped - if 3G calling is necessary on a particular SIM card at all times, that SIM should be placed in slot 1. And it'll work well even when SIM 2 is the active data SIM. But, if you need 3G calling at all times on both SIMs, you may be out of luck.
Also, the Axon does not seem to allow you to change the data SIM in the middle of the call...in this scenario, SIM 2 was on LTE and was the active data SIM, and SIM 1 was on UMTS (calls only). I made a call on SIM 1 and then changed the data to SIM 1 to try and get 3G data during my call...but it didn't connect to data until I hung up the call...so it seems that the service state gets frozen when you make a call, in a way.
I hope this info helps...seems like kind of a mixed bag, unfortunately.
flyer_andy said:
Hi - I just tried this and here's what I found:
If active data is on SIM 2, a call to or from SIM 1 is possible on UMTS (WCDMA 3G) but this will terminate the LTE connection on SIM 2 for the duration of the call. However, a call on SIM 2 will not be a problem for data unless SIM 2 is on EDGE or less...on UMTS or LTE (i.e., a VoLTE call) you'll still have data during the call.
If data is on SIM 1, a call to or from SIM 2 is only possible on EDGE!!! I didn't know this! I guess SIM 2 will always be GSM-only if SIM 1 is the active data SIM. And also - you will lose LTE data on SIM 1 if you receive or place a call on SIM 2 EDGE/GPRS.
So...it looks like the situation isn't as good as I'd hoped - if 3G calling is necessary on a particular SIM card at all times, that SIM should be placed in slot 1. And it'll work well even when SIM 2 is the active data SIM. But, if you need 3G calling at all times on both SIMs, you may be out of luck.
Also, the Axon does not seem to allow you to change the data SIM in the middle of the call...in this scenario, SIM 2 was on LTE and was the active data SIM, and SIM 1 was on UMTS (calls only). I made a call on SIM 1 and then changed the data to SIM 1 to try and get 3G data during my call...but it didn't connect to data until I hung up the call...so it seems that the service state gets frozen when you make a call, in a way.
I hope this info helps...seems like kind of a mixed bag, unfortunately.
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Click to collapse
Thanks for the. That's pretty backwards by ZTE. Makes no sense. SIM 1 and 2 need to work the same way regardless of WHICH SIM had the 3G incoming call and which had 4G data active at the same time. I read the above as SIM 2 can be 2G only, or is the main SIM for 4G data....so 3G calls can be taken on SIM 1. Yep, backwards!
Axon hasn't sold me. Audio on a phone is important, but the HTC front facing speakers get easily clogged, then it looks horrendous. I'm favouring one of OP3T (as i believe this too has unlocked bootloader and root), or worst case - LG v20 or G5 dual...but neither will be given unlocked bootloaders.
RoOSTA
roosta said:
Thanks for the. That's pretty backwards by ZTE. Makes no sense. SIM 1 and 2 need to work the same way regardless of WHICH SIM had the 3G incoming call and which had 4G data active at the same time. I read the above as SIM 2 can be 2G only, or is the main SIM for 4G data....so 3G calls can be taken on SIM 1. Yep, backwards!
Axon hasn't sold me. Audio on a phone is important, but the HTC front facing speakers get easily clogged, then it looks horrendous. I'm favouring one of OP3T (as i believe this too has unlocked bootloader and root), or worst case - LG v20 or G5 dual...but neither will be given unlocked bootloaders.
RoOSTA
Click to expand...
Click to collapse
So, I just tried it again and it looks like I was able to achieve a UMTS 3G connection on both SIMs even during a call on SIM 1...perhaps my initial test was in error somehow...not sure. But it looks like dual 3G is possible after all...there may be hope!
flyer_andy said:
So, I just tried it again and it looks like I was able to achieve a UMTS 3G connection on both SIMs even during a call on SIM 1...perhaps my initial test was in error somehow...not sure. But it looks like dual 3G is possible after all...there may be hope!
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Click to collapse
Are you sure both are running 3g, because I have had devices that always showed 3g even when connect to 2g networks, really need to test with an app the can see both sims at the same time like network cell info mini.
Kevinreid1 said:
Are you sure both are running 3g, because I have had devices that always showed 3g even when connect to 2g networks, really need to test with an app the can see both sims at the same time like network cell info mini.
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Click to collapse
Yes I'm sure. I was using LTE discovery and the Settings --> Phone Status...not just the signal type indication. It can run dual 3G UMTS and/or HSPA+.
---------- Post added at 03:15 AM ---------- Previous post was at 03:11 AM ----------
Kevinreid1 said:
Are you sure both are running 3g, because I have had devices that always showed 3g even when connect to 2g networks, really need to test with an app the can see both sims at the same time like network cell info mini.
Click to expand...
Click to collapse
Also, if you look at post #6 of this thread you'll see two screenshots in the attachments that show dual LTE/UMTS connections on SIM 2 and 1 respectively.
Awesome and Thanks...
Kevinreid1 said:
Awesome and Thanks...
Click to expand...
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Sure thing. Just to make double sure, I just put my FreedomPop (AT&T) SIM in with my T-Mobile one and set both to WCDMA...And it's confirmed that dual 3G works fine (see screenshots below). So you should be ok! AT&T has decommissioned 2G completely so the fact that I could sustain a dual T-Mobile/AT&T connection when T-Mobile is active for 3G data should hopefully prove that the Axon 7 can get dual 3G. One caveat though - with a Verizon SIM in slot 1, slot 2 is still 2G only...So you will be limited to 2G in slot 2 if you have a CDMA SIM in slot 1 which is data-active. But two GSM SIMs should be ok. Good luck!
flyer_andy said:
Sure thing. Just to make double sure, I just put my FreedomPop (AT&T) SIM in with my T-Mobile one and set both to WCDMA...And it's confirmed that dual 3G works fine (see screenshots below). So you should be ok! AT&T has decommissioned 2G completely so the fact that I could sustain a dual T-Mobile/AT&T connection when T-Mobile is active for 3G data should hopefully prove that the Axon 7 can get dual 3G. One caveat though - with a Verizon SIM in slot 1, slot 2 is still 2G only...So you will be limited to 2G in slot 2 if you have a CDMA SIM in slot 1 which is data-active. But two GSM SIMs should be ok. Good luck!
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Click to collapse
So Awesome, does anyone if the same is true for the new ZTE Blade v8 Pro, I sure hope so as I am looking to add both of these to my collection, Using prepaid H2O wireless for calls and text and FreedomPop LTE or Global sims for data... What would be the best setup for that data ( FreedomPop ) on sim 1 or sim 2. H20 is a AT&T MVNO
Kevinreid1 said:
So Awesome, does anyone if the same is true for the new ZTE Blade v8 Pro, I sure hope so as I am looking to add both of these to my collection, Using prepaid H2O wireless for calls and text and FreedomPop LTE or Global sims for data... What would be the best setup for that data ( FreedomPop ) on sim 1 or sim 2. H20 is a AT&T MVNO
Click to expand...
Click to collapse
The only limitation vis-a-vis SIM 1 vs. 2 slot I know of when it comes to GSM SIMs relates to WiFi calling... You can only get WiFi calling on SIM 1. But that shouldn't matter for FreedomPop or H2O I would think so it shouldn't matter. Also, CDMA SIMs only work in slot 1 but of course that should affect you either. So either slot should be fine I'd think!
Hey Guys
Here is the deal..my G935FD is having connectivity issues (service unavailable) on the SIM card that provides backup mobile data but only when on 2G network. My assumption is that this carrier have move away from 2G and have limited connectivity capabilities in 2G. When switched to 4G, works just fine... however I want to use this carrier only for voice services and not data.
I already updated my modem to latest version with same results.
My goal is to disable data completely on this SIM, but the minimum setting on the Edge is 2G and on top of that is not possible to have both SIM running 3G/LTE. I also tried using a fake APN but no luck.
Do you know a way to accomplish this?
mindol81 said:
Hey Guys
Here is the deal..my G935FD is having connectivity issues (service unavailable) on the SIM card that provides backup mobile data but only when on 2G network. My assumption is that this carrier have move away from 2G and have limited connectivity capabilities in 2G. When switched to 4G, works just fine... however I want to use this carrier only for voice services and not data.
I already updated my modem to latest version with same results.
My goal is to disable data completely on this SIM, but the minimum setting on the Edge is 2G and on top of that is not possible to have both SIM running 3G/LTE. I also tried using a fake APN but no luck.
Do you know a way to accomplish this?
Click to expand...
Click to collapse
From what I could understand, you want mobile data on your primary SIM, and use the secondary SIM only for voice but the carrier is re-farming 2G and you can't have 3G on the 2nd SIM slot?
Well, there's no solution for it. One SIM Slot can do 2G/3G/LTE whereas the second one can only do 2G. No way around it.
murtaza02 said:
From what I could understand, you want mobile data on your primary SIM, and use the secondary SIM only for voice but the carrier is re-farming 2G and you can't have 3G on the 2nd SIM slot?
Well, there's no solution for it. One SIM Slot can do 2G/3G/LTE whereas the second one can only do 2G. No way around it.
Click to expand...
Click to collapse
Thanks for your help. So no way to only shut down data completely on the second SIM? Shutting down mobile data from settings shut it down for both SIMs, couldn't find a way to shut them now independently.
mindol81 said:
Thanks for your help. So no way to only shut down data completely on the second SIM? Shutting down mobile data from settings shut it down for both SIMs, couldn't find a way to shut them now independently.
Click to expand...
Click to collapse
Under SIM card manager, when you see the Mobile Data tab, isn't it set to SIM 1? That would automatically disable Mobile Data on the 2nd SIM, however you can't get past the network mode restriction. So SIM 1 will be on 2G/3G/LTE, whereas SIM 2 will be on 2G only.
Very easy
Via the settings tab, get into mobile network tab, select access point names.
Choose the sim u want to deactivate and then select the APN and delete it with the menu option on top right hand corner.
using 3g doesn't mean it will use data.. when u chose the primary sim for data the other will never use data even on 3g.
Hi All!
I own a Lenovo K6 Power as you can already tell,
in which the Data functions were working without any issues.
A few months back I started using 2 sims instead of 1. Since one carrier had faster internet and better connectivity than the 1st.
Still using the 1st SIM for calling and 2nd SIM for data. Occasionally I would switch to the 1st SIM for data when my data pack was over for the 2nd SIM etc...
So one fine day, I was switching back to SIM 2 (Sim I use for data) (Normally when you switch SIMs both deactivate and reactivate with new settings ie SIM 2 for Data).
So while this was happening like usual it took a few seconds to switch SIMs in the midst of this I suddenly got a call...
Which I was unable to answer till the buffering animation left my screen.
When that did get over... Both my SIMS were set to EDGE 2.5 g when they were always recognised as HSPA 3G and 4G LTE for SIM 1 and SIM 2 respectively.
Now I am unable to attain the speeds I used to, it is just barely usable now...
I then tried the usual troubleshooting (Airplane Mode on/off, Deactivating / Reactivating SIMs, Swapping SIMs physically from their slots and Finally Rebooting...)
Now when I recently tried doing the same my 2nd SIM which I usually use for Data appears as SIM Card Not Ready...
However, when I individually insert SIM 2 it is read by the phone
But still, whether I individually insert the SIMs or together the phone recognises both the SIM cards as 2.5g EDGE.
They used to be HSPA 3G and 4G LTE.
But now I can't use Data on my phone which is the major problem...
Please Help
Reset ur phone.
Is there any other option?
Apart from this...
I don't want to lose my data.....
What if that doesn't solve the problem...