System Date getting reset when I restart moto play - X Play Q&A, Help & Troubleshooting

Hi all
Today I got my moto play. One strange thing happened. When I restart the phone by long pressing the power button, the phones date gets reset to 16 July 2015. If the auto sync date option is selected in settings /date and time, then after 5-10 seconds the date gets corrected. If the auto sync option is disabled then the date will be incorrect.
But the same doesn't happen when I tried power off. There the date didn't get reset.
I tried with and with out sim. But doesn't matter. So its not a problem with sim.
Can you guys confirm, whether this is there in your phone or not.
Please help me.
Thanks

Guys please reply. Do I need to return the phone

No replies yet . so this is a bug ?

smartvinu said:
Hi all
Today I got my moto play. One strange thing happened. When I restart the phone by long pressing the power button, the phones date gets reset to 16 July 2015. If the auto sync date option is selected in settings /date and time, then after 5-10 seconds the date gets corrected. If the auto sync option is disabled then the date will be incorrect.
But the same doesn't happen when I tried power off. There the date didn't get reset.
I tried with and with out sim. But doesn't matter. So its not a problem with sim.
Can you guys confirm, whether this is there in your phone or not.
Please help me.
Thanks
Click to expand...
Click to collapse
i have got the same problem but it's a minor problem. after restarting after 5-6 seconds the problem corrects itself.

smartvinu said:
Hi all
Today I got my moto play. One strange thing happened. When I restart the phone by long pressing the power button, the phones date gets reset to 16 July 2015. If the auto sync date option is selected in settings /date and time, then after 5-10 seconds the date gets corrected. If the auto sync option is disabled then the date will be incorrect.
But the same doesn't happen when I tried power off. There the date didn't get reset.
I tried with and with out sim. But doesn't matter. So its not a problem with sim.
Can you guys confirm, whether this is there in your phone or not.
Please help me.
Thanks
Click to expand...
Click to collapse
It's nothing major I think

Thank you all for replying .

Related

Date and Lock issue

Hi,
This is an ongoing issue and bear with me if it has been solved however
didn't find any solution yet.
Whenever I change battery on BA / WM6, the date is reset and the Lock to only power button is lost?.
Is there any way around it?.
For 2, i could think of a tiny app that sets the registry on startup..??!
Any idea help please...
Cheers!
try this:
http://forum.xda-developers.com/showpost.php?p=1508297&postcount=8
raymonds said:
try this:
http://forum.xda-developers.com/showpost.php?p=1508297&postcount=8
Click to expand...
Click to collapse
A question for curiosity only:
Why never is reset date on my BA/WM6 when I change battery? (even if WM6 loads with R none and G none, phone doesn't work but date isn't lost)
What is this problem correlated to?
Sometimes the date resets sometimes it is not
random issue
xplode said:
Sometimes the date resets sometimes it is not
random issue
Click to expand...
Click to collapse
Thanks.
I changed battery about 10 times in this week and never the date resets, anyway now I know it can happen
Someone posted workaround for this problem and it was before removing the battery, turn off the device for 10-15 sec and then softreset, and after that before versions of radio protocol and rom show remove the battery and the date will be preserved
yep, although there's really no need to turn off the device and wait 10-15 seconds for it to work.
thread's here: http://forum.xda-developers.com/showthread.php?p=1508297#post1508297

Unlock screen problem

I have a big problem,it happens once a day(it happend before MR1,with MR1,and with MR2). Cant unlock the screen,when I need to drag padlock left or right it just cant,padlock stays on the left or right side, I can get it back to the middle but unlock - NO (sometimes it promts for some ''unlock code'' but it is not usuall lock code,one REFERENCE it is NOT set to use a screen lock code). Only soft reset helps. Somebody have something to say???
hi
this is a strange thing you said, and i can't imagine what are you saying.
but try to set a unlock code and set the setting not to ask the code.
i can't tell the step by step cause i'm updating the MR2 right now.
I had similar problem after upgrading my X2 to MR1. It used to happen frequently.
Yesterday evening I upgraded my X2 to MR2, since then I have encoutered the same problem once.
Any solution?
that problem makes me very.........i cant use basic functions like answering the call when it happens. and that was happening to me also before i installed mr1and now with mr2.
I solved problem when set the device to promt for a pass when unlock,but when i turn off that option problem comes back. I must use my phone with that option turned ON or it will freeze every day.
Ah had this all the time initially, after MR1 it never happened at all.
In about a couple weeks of MR2 usage, it happened once. Hasn't happened again, but ever since then my sms alerts randomly become silent.
Guess MR2 is still quite buggy. I'm about to jump ship.
I've had a lock bug on the MR1 a lot but with MR2 i've only had it once (where it would tell me that my pass was invalid when it wasn't). A quick reboot of the phone and it hasn't happen again (thankfully).
Maybe every once in a while (every 1-2 weeks) give your phone a full reboot (pop out the battery, put it back and turn the phone on). Maybe that will keep you from getting it as frequently (maybe).
guys,
do you use Autolock activated mode when you see unexpected password to unlock prompt or when you can't unlock unit by moving bubble on the screen?
I sow this issue a lot of times - but it's interesting that I never sow this issue when unit is in autolock and in sleep mode, I receive input call and I see bubbles like Answer or Skip but I always can unlock my unit and answer or skip Call. Do you know anything about similar issues for other WinMob products?
fila87 said:
I have a big problem,it happens once a day(it happend before MR1,with MR1,and with MR2). Cant unlock the screen,when I need to drag padlock left or right it just cant,padlock stays on the left or right side, I can get it back to the middle but unlock - NO (sometimes it promts for some ''unlock code'' but it is not usuall lock code,one REFERENCE it is NOT set to use a screen lock code). Only soft reset helps. Somebody have something to say???
Click to expand...
Click to collapse
Hello I have face the same problem and still I am facing after the firmware upgrade using the sony ericssion update service.
Phone ring tone selection problem
I have another issue with the X2 Sony Ericssion. I select the ring tone called "Adventure" after some time phone automatically changes the ring tone to window default which is Ring01-WindowsPhone.
Please advise how to fix this issue
that's beacouse your sdcard enters standby,put the sdfix cab and youll be ok
mrqro said:
that's beacouse your sdcard enters standby,put the sdfix cab and youll be ok
Click to expand...
Click to collapse
Can you link me to sdfix cab?

[SOLVED] Can't shut off the phone, it always turn on again

well, i was following a thread about it, but i guess it was deleted cause it was in wrong area...
if a fix was found please tell me! =oP
it seems to be a commom issue: when i try to turn off the phone, it just turn on again...
what i've done until now: i was running cm7 and i believed it was a rom related issue, but i'm back to uk stock (1.32.405.6) and keep it with no root (just ship s-off that remains after flash ruu), and the problem remains, just take a little longer to turn on again... BUT, when i plug it into pc by usb cable it stays off, when i unplug it turns on again...
i'm tending to believe that's a hardware issue, maybe a short in phone plug, but in this case, it is the most commom issue that i've saw...
any idea is welcome
thanks...
Edit:
Okay Folks, looks like the "fix" was found. I made a little summary for the next generation! =oP
this weird issue happened due summer time changes (don't ask why), but after March 27 the phone simply didn't stay off, if you tried, it just turned on again.
The "fix" is:
- disable automatic hour update (just in case)
- remove battery and let it out for around 10 hours, then put it back and turn on!
- Hour and date may reset (or not)
- now you can reactivate automatic hour update if you want.
- the device just stays off properly again
credits for
XL3N7 that found the problem,
Rodomar705 that found how to fix in this thread: http://forum.xda-developers.com/showthread.php?t=1014520
And everyone else that probally lost every data (like me) so many times trying find out how to solve it. =oP
I really dont understand why the admins deleted and not removed the thread from the development section.
What really happens: I have my dhd with cm7 around two months now and i always flashed the nightlies.I know the issue, when the phone is powered off and plug a charger reboots in cwm recovery. I never had problem just to "power off" my phone and actually did that every night before going to bed (so i know that the "power off" used to work ok) .Two days ago i flashed RC3 , power off worked ok, then nightly 32 and next morning i had the issue.When i select to "power off", without any charger or usb connected , phone just reboots.Just to remind you that if the phone is powered off and you connect it to charger then the phone goes to cwm recovery!So i tried various combinations :
1. Back to stock 1.32 (both with img file and exe file). After that flashed 3.0.0.5 and the newer version of cwm
Phone powered off correcty and the vol down+power goes to hboot.After flashing cm7 problem appears again.
2. Also had a backup and load it (nightly from 16/02/11) but still the same problem.
Please devs tell me what kind of files you need in order to help me solving the issue.
Also i see posts from guys using other custom roms and having the same problem, so i dont really understand why the admins deleted last night the thread started in development section.
You guys using customs rom just check if your power off works and if you have problem write it here and hope not to be deleted.
@thiagodark I think you have to change a little bit thread's title
same problem!!....i think is a bug of CWM...or there is a conflict between recovery and "idontknow"!!....
this situation is funny ... we are afraid to brick and our DHD doesn't want to turn off...
well, i think my problem is a little different, cause i get this problem even after flash official ruu, i'm all stock right now and the phone keeps reboot when i try to power off. when i select "power off" with micro usb cable connected, it works okay, but when i disconnect, it power on again.
Also, sometimes when i try to power off with or without the micro usb connected, it just dies and the only way i can power on it again is by removing the battery.
suggest me a tittle and i change, as you can see, my engrish is not something i can proud myself! =oP
cesco89 said:
same problem!!....i think is a bug of CWM...or there is a conflict between recovery and "idontknow"!!....
this situation is funny ... we are afraid to brick and our DHD doesn't want to turn off...
Click to expand...
Click to collapse
Yes,it must a bug of CWM 3.0.2.4r1,I hope they can fix it in a few days
Ok, I think I have found the problem.
Go to settings --> Date & Time, untick the option to use network values and set the date somewhere before the 27th of March when the daylight changes took place. Reboot and power off. The phone should stay off (at least it did for me). Now power on, go to date & time settings and tick the option to use network times. Power off and it will probably come back on.
XL3N7 said:
Ok, I think I have found the problem.
Go to settings --> Date & Time, untick the option to use network values and set the date somewhere before the 27th of March when the daylight changes took place. Reboot and power off. The phone should stay off (at least it did for me). Now power on, go to date & time settings and tick the option to use network times. Power off and it will probably come back on.
Click to expand...
Click to collapse
Confirmed.
XL3N7 said:
Ok, I think I have found the problem.
Go to settings --> Date & Time, untick the option to use network values and set the date somewhere before the 27th of March when the daylight changes took place. Reboot and power off. The phone should stay off (at least it did for me). Now power on, go to date & time settings and tick the option to use network times. Power off and it will probably come back on.
Click to expand...
Click to collapse
WTF?!?! Worked here!
it doesn't make ANY sense for me!
and by the way: i don't even know what you mean by "daylight changes took place" =o)
XL3N7 said:
Ok, I think I have found the problem.
Go to settings --> Date & Time, untick the option to use network values and set the date somewhere before the 27th of March when the daylight changes took place. Reboot and power off. The phone should stay off (at least it did for me). Now power on, go to date & time settings and tick the option to use network times. Power off and it will probably come back on.
Click to expand...
Click to collapse
But why?I think it is not the best way to fix this bug.
thiagodark said:
WTF?!?! Worked here!
it doesn't make ANY sense for me!
and by the way: i don't even know what you mean by "daylight changes took place" =o)
Click to expand...
Click to collapse
Daylight saving time
wjwj929658 said:
But why?I think it is not the best way to fix this bug.
Click to expand...
Click to collapse
I know but at least we know know what is causing it. Probably an issue HTC will have to look at, since it doesn't seem to be a cm issue.
wjwj929658 said:
But why?I think it is not the best way to fix this bug.
Click to expand...
Click to collapse
we, first of all, must to know why the problem occurs, now we can try to fix.
isolate to destroy! =oP
wjwj929658 said:
Yes,it must a bug of CWM 3.0.2.4r1,I hope they can fix it in a few days
Click to expand...
Click to collapse
No its not a bug of 3.0.2.4 r1(i had 3.0.0.5 when problem appears). As i wrote everything worked perfect (cm7+cwm 3.0.0.5) till one morning (was on cm7 nightly 32+cwm 3.0.05) want to boot in bootloader, so i select to power off.After that never powered off.What makes me nervous is that i didnt install any appl or changed the cwm recovery version.Nothing like that.I always powered off my phone so i know that there is not cm7 nightly related.
So the big question is what changed in a few minutes?
What the f******k?????? Daylight? )))))))))))
Confirmed working.Changed the date back to 03/26/2011
A guy mentioned that last night (about the daylight change) on the initial thread which admins decided to delete
afilopou said:
No its not a bug of 3.0.2.4 r1(i had 3.0.0.5 when problem appears). As i wrote everything worked perfect (cm7+cwm 3.0.0.5) till one morning (was on cm7 nightly 32+cwm 3.0.05) want to boot in bootloader, so i select to power off.After that never powered off.What makes me nervous is that i didnt install any appl or changed the cwm recovery version.Nothing like that.I always powered off my phone so i know that there is not cm7 nightly related.
So the big question is what changed in a few minutes?
Click to expand...
Click to collapse
The time has changed http://forum.xda-developers.com/showpost.php?p=12517111&postcount=6
XL3N7 said:
Daylight saving time
Click to expand...
Click to collapse
ok, but i don't get how it could affect me, since i live in a place where March 27th was a normal day... here summer time OVER almost a month ago! =o)
I have no idea m8. I've just put 2 & 2 together. The issue first appeared shortly after the time change. Maybe a bug in htc's code? Surely not a cm thing. I have tried fastboot erase system -w and the problem was still there. I have also tried different radios, cwm versions and the issue is still there. Probably HTC. Hopefully one of the greater minds of this forum can pin point the issue.
Perfectly good work around
Hi, If you want to, you can untick the setting in Date & Time and install Clocksync from the Market. Using this app you can sync your phone's time at whatever schedule you like to the atomic clock (it is much more accurate than HTC's provider).
This will enable you to shut down correctly and have accurate time displayed on your device.
You need root though.
nobnut said:
Hi, If you want to, you can untick the setting in Date & Time and install Clocksync from the Market. Using this app you can sync your phone's time at whatever schedule you like to the atomic clock (it is much more accurate than HTC's provider).
This will enable you to shut down correctly and have accurate time displayed on your device.
You need root though.
Click to expand...
Click to collapse
can't make it works here, what steps did you follow?
okay, i realised... i need root! =oP
rooted, but not getting make it works, could you guide me?!
thiagodark said:
can't make it works here, what steps did you follow?
okay, i realised... i need root! =oP
rooted, but not getting make it works, could you guide me?!
Click to expand...
Click to collapse
Open Clocksync
Press menu button on phone
Press Settings
Enable > Tick
Interval > I chose 1 hour
detect Time Zone > Tick
Sync On boot > Tick
Restore permissions > Untick
(Everything else untick)
Press the back button top go to app
Press menu button
Press Synchonize
Grant Superuser permissions when prompted
So,it is a bug of HTC ?in other words,Even if we do nothing,It still will happen sooner or later?

[Q] wrong date time every morning

Hello
I have my G2 for 3 days now, and I keep having the same weird problem every morning when I turn it on: the clock "looses" one day, and either advances or loses a few minutes.
Yesterday I checked as the hour went past 00h and the date changed to day 19, thursday ('I'm on GMT 00). The phone and computer had the same time.
I left my phone off during the night, and today when I turned it on I found it at 10.00 o'clock (8 minutes in advance of my computer). It also switched back to the 18th, wednesday. The weather/time app still detects it was last updated on the 19th.
I have automatic date-time-timezone switched off. If I turn it on, it will sync with the Internet and correct the hour, but that does not fix the problem.
Any ideas on what's happening? Any suggestions?
I'm on Android 4.2.2
Kernel 3.4.0
Software D80210b-EUR-XX
Yesterday (after midnight) I switched the phone off for more than 10 minutes, switched back on: all ok
Restarted the phone: was ok - up till 3 am the date/time was correct.
Turn it off, woke up this morning, turned it on: 5 minutes delayed, date went back to the 19th.
It seems what is happening is not really a lost of time. Today as I turned the phone on, it was showing 10:24, 20th (yesterday). This was over half an hour ahead of correct time. This happened after I had the phone off for 3 hours, so it's not a delay that increases as proportional to the time the phone is off. It must have something to do with some date/time on the settings, that override actual date/time.
I think this is like a "return to last settings", in this case, I believe this was the date/time set when I turned the phone on yesterday morning.
I already went by all apps I think could be related, but I can find no relevant option to prevent this.
That is indeed strange, maybe someone else around here can help you with that.
I don't think many people turn their phones off during the night.
Hi i think this is the same for all g2, my phone does the same thing once you turn it off the device is literally off. I am sure if you check the battery time it will show only from the time you rebooted it and not from last full charge. At the beginning i reported this issue but didn't get any reply but with further investigation i reached to the conclusion it wasn't an issue with device.
Any way regarding date time issue, you can simply make sure its automatically synchronized with network that way no matter whether its on or off it will be correct.
Sent from my LG-D802 using xda app-developers app
its probably cmos battery if phone has one, try warrantee
Thank you for your input
I've done a few more tests. I've flashed a different firmware, but it still does the same. This originally came with 10B-SEA, and I flashed it to 10B-EUR (UK open). Now it's back to SEA.
I've contacted LG about this, and they told me it's under analysis.
The phone will not loose date and time if it's powered off for one hour. After two hours it will happen and it will go back to the last time the phone was powered on and the clock was set.
I've been keeping it synced with the network time, and that way it works fine, but that's not a permanent fix. Yesterday I unchecked the automatic time, left it powered off for two hours, and it went back to monday.
I've read this post http://forum.xda-developers.com/showthread.php?t=2580974, and it seems to be related.
Same problem with date and time
I do have the same problem. My phone model is D802 (international variant). But as far as I remember, this issue did not start from the day one. I purchased the phone some 2 months back. It was fine on the JB. It remained fine even after the KitKat update. But one day, my phone did show some weird problems. Serious lag coupled with overheating and battery drain. I did a factory reset because the phone was hardly usable at that point. After the reset, lag + overheat and battery issue was gone, but I remember that after that incident, it started this weird date/time sync issue. There is something which I wish to highlight by the attached screenshot. There is always a broken curve of battery usage whenever the date/time reverts which happens whenever you keep the phone switched off for a few hours. I am not a technical person, but this might be related to the battery.
Anyone have any luck with this? The main problem that this is causing is that when emails, texts, messages come in whilst the clock is incorrect (before it updates), these items get put out of sync with when they did actually arrive.
I contacted LG and they said...
If you have both options ticked, I would advise you to try and perform a hard factory reset. Before doing the reset, please ensure that you back up all of your files as all data will be lost during the reset. The details of the reset are as follows:
Turn the phone off
Press and hold the power key and the volume down key together
Release the power key only when the LG logo appears and immediately press and hold it again
Release both keys when the hard factory screen shows up
Select yes (use the power key to select yes)
Select yes again
This will then take you through the set up of the phone, and the issue should be resolved. I hope this helps you.​
I haven't yet tried this, as from what I've read elsewhere, this wont fix it, plus it is a bit of a hassle to copy everything off and then reset, then et everything back on the way it was and all apps, etc.
Hi,
I've the same problem.
Can you tell me if Hard factory reset or LG support had resolved this issue?
I'm currently using ClockSync app that sync time every 3h and at boot.
The clock seems not to be very accurate : 1.139s of local offset in 2h...
I've tested the Clock_offset_fix. I'll update this post when I'll be sure that this solution is ok for me or not...
pbenoit said:
Hi,
I've the same problem.
Can you tell me if Hard factory reset or LG support had resolved this issue?
I'm currently using ClockSync app that sync time every 3h and at boot.
The clock seems not to be very accurate : 1.139s of local offset in 2h...
I've tested the Clock_offset_fix. I'll update this post when I'll be sure that this solution is ok for me or not...
Click to expand...
Click to collapse
This is not an issue per say. It's just that the device is built this way..... So as far as I know there is no fix to this. Except you can have accurate date and time if you have a sim card in the device and auto date&tme option is ticked in settings. You see the device doesn't have a pc like cmos rom to store basic info like date and time. So when u turn off the device that info isn't maintained and becomes corrupted after some time but it is corrected when synchronized with the cell network provider at boot.
Hi, I have the same problem. is there any way to solve this problem? I have stock lolipop.
გიორგი said:
Hi, I have the same problem. is there any way to solve this problem? I have stock lolipop.
Click to expand...
Click to collapse
Same problem for me, date and time are wrong for some seconds after boot.
Than it switch correctly to the current date and time.
Make sure you have setting > date and time > automatic sync for all options...
On my phone it start wrong than it correct itself if internet is enabled.
The problem ia when mobile data is OFF. :'(
4Freedom said:
Same problem for me, date and time are wrong for some seconds after boot.
Than it switch correctly to the current date and time.
Make sure you have setting > date and time > automatic sync for all options...
On my phone it start wrong than it correct itself if internet is enabled.
The problem ia when mobile data is OFF. :'(
Click to expand...
Click to collapse
Yes, I have automatic sync on, but the problem is when I can't access internet. What if I install Cyanogenmod?
გიორგი said:
Yes, I have automatic sync on, but the problem is when I can't access internet. What if I install Cyanogenmod?
Click to expand...
Click to collapse
I am on Temasek now, same problem.
I'll try Cyanogen CM13 M1 this night or tomorrow.
Hoping

[Q] Samsung Note 3 - Watch/clock is not udating time

I am using Samsung Note 3. It was working fine. 2-3 days back its clock stopped updating time. I made it factory reset twice but no use. Time only updates when I restart the device. I have thoroughly checked all date and time settings, changed the time use but useless.
Anybody can help on this?
muhammedrzza said:
I am using Samsung Note 3. It was working fine. 2-3 days back its clock stopped updating time. I made it factory reset twice but no use. Time only updates when I restart the device. I have thoroughly checked all date and time settings, changed the time use but useless.
Anybody can help on this?
Click to expand...
Click to collapse
Your time is not good.......lol....just kidding, did you try manual time in settings instead of automatic provided by network?
jdomadia said:
Your time is not good.......lol....just kidding, did you try manual time in settings instead of automatic provided by network?
Click to expand...
Click to collapse
Lol... you are right
Yes I tried any thing and I am surprised by this bug.

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