Speaker problem - Nexus 6P Q&A, Help & Troubleshooting

Hello all, after a short hiatus with iPhone I found my senses and came back to android. Bought a nexus 6p and am generally very pleased. One quick question however, when I turn thenvolme past about 3/4's the top speaker crackles, regardless of what is playing, bottom speaker seems fine. It only happens at high volume. Is this normal or should i return the phone for a replacement?

Not having this problem. After cranking the volume to 100% the only thing obvious while listening to music is an obvious lack of bass.

Deleted

Phone has been returned, awaiting a replacement.

Related

Speaker is blown???

Hi all,
Had my Touch HD for 24 hours and I noticed last night that I was getting a faint popping / hissing out of the speaker when playing back a song.
Long story short, I think the speaker in mine is stuffed. Can't play back anything, and it wasn't even at high volume. This is affecting ringtones, windows sounds, everything.
The 3.5mm jack sounds are fine. Just the little speaker next to the camera.
Anyone had anything like this happen?
Think it's going back for a replacement!
Cheers.
Nothing worse than being the only person to have a particular issue with a phone!
Just FYI in case this does crop up again, I tried cleaning around the area, microSD in/out, hard resetting, etc. Nothing worked. Was sort of hoping it was not really the speaker being dead but something else, but my speaker is officially screwed!
Back in the box with you, Touch HD. You're RMA'd.

Speaker problem

Hey guys,
its been one hell of a ride with my HD2 and its not looking good. Several days ago my HD2 started to act up when i'm talking on speakerphone with cackles sounding like it has been blown. It then starts to lose its volume growing increasingly lower and lower until i can barely hear my speakerphone even when trying to play music and the speaker phone pressed against my ears on max volume. Strange huh? it gets weirder. Today I've finally had it and called customer service. They are sending me another one and ill have to ship the one off when the newer one comes. But out of boredom, I wanted to test out this phone again and see if i can manage to make it work but the speakerphone has completely gave out. No super low volume no nothing from the speakerphone but i heard my music pretty loudly. Strangely enough it came out from the regular front speaker with abnormally loud volume. For a second i thought my speakerphone has came back to life. But now my music, my ringer, everything that has sound comes from the front speaker instead of the speakerphone. Anyone have any similar experience? But to be honest, this sucks big time - _ -
never heard of it, but i have a problem with my rear speaker die before and T-mobile CS sent me the replacement HD2 within 3 days.
did you try hard reset or master reset
yah i've tried the hard reset and the factory reset from the setting>security>factory reset menu many many times actually but same result. I even went as far as update my 2.10 rom to 2.13 but same thing. I have actually just rebooted phone and now the sounds seem to be ported back to my messed up speakerphone now. muffled cackling with super low volume even on max.
I went ahead and got the 1.99 for extended warranty as i think this problem might happen again to the next phone i receive. How is your new one by the way? any problems so far as far as the speakers are concerned? My first HTC experience isn't such a great one. HTC "quietly brilliant". much too quiet in my opinion.
My HD2 has the same issue. Sounds like the speaker was blown. Called T-Mobile and they are sending out a replacement.
so far the replacement phone is working great, you have 12 month warranty from HTC/T-Mobile.

Sound Quality

Anyone having issues with sound quality on their focus. Everytime a sound is played a pronounced hiss and distortion comes through my headphones. When listening to podcasts this hiss is very apparent. I wanted this phone to replace my ipod touch, which does not have this issue. Feedback please, thanks.
I do not have feedback or hiss in any music or app so far. My headset works well too. Not sure but something is up. Have you tried a hard reset and a new set of headphones?
I do notice low overall volume out of the stereo port though...compared to the Tilt 2 my car stereo needs to be turned up about 25% louder to be equivalent.
i think the sound is amazing, especially the external speakers.
As for headphones, have you put the headphones all the way in? It could be that or either worn-out wiring on the headphone cable.
My complaint about the sound is the alarm. When u test a sound for alarm is its very loud. When u set an alarm to go off it seems 1/2 as loud.
Ok, I have done a hard reset and tried with several headphones. The pronounced hiss is still there with some crackling when I change a song. My best guess is the audio output is not working properly. I did test the headphones on my ipod touch with no distortion coming through. Will be taking a trip to the att store for an exchange. While there I will test the floor model to confirm a problem with my device. I hope they are in stock because I took the last one two days ago. I love the phone and with clean audio output I will love it even more.
pancake04 said:
Ok, I have done a hard reset and tried with several headphones. The pronounced hiss is still there with some crackling when I change a song. My best guess is the audio output is not working properly. I did test the headphones on my ipod touch with no distortion coming through. Will be taking a trip to the att store for an exchange. While there I will test the floor model to confirm a problem with my device. I hope they are in stock because I took the last one two days ago. I love the phone and with clean audio output I will love it even more.
Click to expand...
Click to collapse
what became of the at&t store test?
I've had my Focus now for 10 days and I am completely satisfied with it. I have never had any sounds like you describe. Just clean, clear and much better reception than I had on my 2+ year old Fuze that I dearly loved. It was hard to switch to Samsung for me, but I think I made the right choice. So far I really like my Focus and the display is nothing short of fantastic!
I'm having a similiar hissing issue with my Focus as there seems to be a noticeable hiss at low volumes. The sound quality does not appear to be as good as my iPhone 3GS or Zune 80GB.
I'm still within my return window so I'm debating returning the phone and exchanging it for a new Focus.
is there any update on this? i'm really cutting it close to my 30 day warranty period, and i'm not sure if i should return the phone or not.
my issue is that when playing music in zune, you can hear a very faint hiss. if you pause the music, you can hear it for a half second before it stops outputting audio.
uwbadgers16 said:
is there any update on this? i'm really cutting it close to my 30 day warranty period, and i'm not sure if i should return the phone or not.
my issue is that when playing music in zune, you can hear a very faint hiss. if you pause the music, you can hear it for a half second before it stops outputting audio.
Click to expand...
Click to collapse
Try switching it for a new one while you're still in your window.
Make the switch... before the deadline. No harm no foul and really it is a legitimate complaint.

Do I have a faulty front microphone?

I noticed that when I was playing with Snapchat and was trying to record music from my earbuds that the best place to hold my earbud was next to the hole on the back of the phone and that when I held the earbud next to the speaker on the front (specifically the bottom one) the audio from the headphones was almost inaudible. This seemed pretty weird to me since when I talk to people it's usually into the bottom part of my screen and not the back of the phone... Regardless, when I switched to the mic on the back it was equivalent to hearing the music directly from the earbuds. Any reason for this?
My microphone wasn't working that well..everybody I talked to on the phone said I sounded muffled . I got a replacement today. You have to notify project Fi
It's a common problem, RMA won't fix it as it is a software issue.
It happens because of noise-cancellation being set to too aggressive. You can't change it without root, so we'll just have to wait for Google to fix it via patch.

Low Speaker Voice - Stock Nexus 6p Android 8.0

Hi all, I have nexus 6p 64gb stock on android 8.0. Yesterday, all of the sudden my phone's speaker volume turned extremely low. I performed a factory reset and no avail. Both speakers work, but the bottom speaker is fairly low and the sound is muffled - similar to a ripped speaker.
Can some confirm, that my speaker is dying? and also if I replace a speaker, would this issue be fixed? Not sure if I should invest in a new phone or fix this. Really, not looking to spend big time money. Called Google and Huawei, no help as the phone is 1 month over warranty.

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