Home button, fp sensor stopped working - OnePlus 2 Q&A, Help & Troubleshooting

Hi, I've been using my op2 for 2 months without problems. But yesterday my home button, also fingerprint sensor suddenly became unresponsive. I'm currently on Oxygen os 2.1.2. Still trying to search, but there is no reasonable solution. I wish its not a hardware problem, because returning process will take too long. Any solutions?

Try keeping it away from any water/moisture for a few days. That means no taking your phone in the bathroom while you shower. That's how I temporarily fixed mine, everytime I got moisture on or around the phone it would break for a day or so then work fine. Unfortunately mine is 100% broken now and like you I don't have the time to go through the RMA process. I prefer in screen keys anyways. Good luck!

That's it. I pressed with my wet finger on it. After that it stopped working. I'll try to dry it with hairdryer. Thanks

My home button started working again. I put it in a rice for 12-14 hours. It didn't work again, i was going to return it. But few minutes ago i pressed power button for 10 secs, then reboot it to fastboot mode, then redtart. Voila, home button started working. I don't know which one triggered it, but it works ???

lucky guy

Related

[Q] Capacitive buttons

Anyone having big issues with the capacitive buttons taking multiple times to work?
really just started bad today, previously I was hitting them maybe 5 times before they work. Now I'm having to press them minimum 10 or 15 times before any of them work, and they do not work at all if the phone is laying flat on a surface
Anyone got any ideas?
There was a trick on how to do it, but I kind of forgot. I think they almost always work if you kind of swipe over the button.
Seanc13 said:
Anyone having big issues with the capacitive buttons taking multiple times to work?
really just started bad today, previously I was hitting them maybe 5 times before they work. Now I'm having to press them minimum 10 or 15 times before any of them work, and they do not work at all if the phone is laying flat on a surface
Anyone got any ideas?
Click to expand...
Click to collapse
Had that happen on my old Epic with the back button. You'd have to press hard to get it to work and sometimes it took a few presses. But that wasn't the worst problem with my capacitives. Not long after I got the phone the Menu button started pressing itself repeatedly at random, and the issue would persist through reboots, even before the OS was loaded, etc. It was pretty obvious it was a hardware issue. Problem was, it'd do it for an hour or so during which the phone would be virtually unusable and then suddenly stop and go back to normal.
I remember rushing to Sprint one time with the thing flashing and the sonofabitch stopped right before I got in the door. The guy in the store musta thought I was crazy. "Dude, it was just doing it. It was flashing on and off and popping the settings menu up over and over. Does it all the time, starts and stops out of the blue. No, I'm serious!" Then I had nothing to do but show him my "lazy" capacitive Back button and I got that look from the tech like "C'mon, really?" and so I took it home hoping that the next time the Menu button freaked out I'd be near the Sprint store.
Finally I woke up one morning and the capacitive buttons were completely dead, unresponsive. Was a relief when I brought it into the Sprint store. They had a tech work on it for an hour and said he couldn't get the capacitive contacts parted from the glass (I mean, isn't that one of the things they marked about SAMOLED, the glass has an integrated capacitive layer?)
So they shipped me a brand new Epic, and that's the one I have now.
I took it in about a month ago to show the tech and he said it was working fine o I just had to leave, nothing I could do about it
this has always been a problem for me but being epic is my secondary phone i just deal with it.
how is it that samsung is allowed to get away with such ****ery?

Omnia 7 camera button issues

Hi all,
I've had an Omnia7 since launch and other than having issues with my headphone jack tripping the media controls on occasion, i've not had a problem.
Recently, however, when the camera button has become randomly unresponsive. That in itself is not too big a problem but last night it escalated from just being unresponsive to acting like the button was being pressed repeatedly when it wasn't being touched. In the middle of the night it woke itself up, went to the camera app from the lockscreen (as if the button had a long press) and started repeatedly taking very close up pictures of the surface it was sat on. Pressing the button all the way down stopped this happening, but the moment I let go it would start again. I eventually managed to stop it by repeatedly hitting the button with quite some force, though that isn't something I'd want to be doing regularly if it happens again.
It seems to be a hardware issue, but I thought I'd check if it was a known, fixable problem or is it a unique hardware failure?
I've had a similar issue with mine (sometimes would act like yours, other times to take a picture I had to put some strength on it). Solved it with electric contacts cleaning spray.
Ahh, fair enough, thanks for the info. Dirty contacts makes sense. I might get some spray and trying cleaning them.
I need to get the phone working again first though, as it decided to brick itself today. The battery ran out, I plugged it into my computer to charge and it booted to the screen with the nice diagram telling me to connect to a PC and Zune loaded on Windows saying it couldn't perform a restore. It just boots to that screen constantly now, which is a bit bizarre as I literally had done nothing with it for a couple of days. At least it had good timing dying 6 days after I bought a Lumia 920 rather than before.
Thanks for the information.
My Camera Button is not working anymore, it feels normal but does not do anything. I sprayed some CRC there but it did not do anything. I need to get to MAGLDR so I need the camera button.
Maybe internal contacts broken, try open the Phone is very simple just to reach the side buttons.

Possible reboot issue solution- not a software solution - YMMV

So everyone has talked about the reboot issues. I'm going to throw out something that HAS worked for me. My tablet was full stock, fully upgraded to Asus software as of about 4 weeks ago. I experienced random reboots at odd times, off, on, in my backpack. I could turn the screen off and on or reboot by pressing on various locations on the screen. I decided to pop off the back to look inside and noticed that the power button plastic sat VERY close to the power switch (think its a button type SPST?). So i took a razor to the power button plastic and took off about 1mm of the protruding plastic. Since then (about 4 weeks), I have gone from a reboot every day or so to one reboot in 4 weeks. The power button is still easy to depress, but has another 1mm of throw. I'd really hate to get pictures, but if anyone thinks they need them, I will try to make or find some.
I had the reboot issue a couple of months ago, it happened about once or twice a day. I RMA'd it to Asus, they made an appointment with me to pick it up from my home address and about 1,5 week later I got my tablet back. The repair letter said that my tablet was unstable because of a faulty mainboard, which they replaced. I haven't had a single reboot since
Yes, I noticed it to, I managed when I put my tablet into the backpack - sometimes it reboots/shutdown - my solution, put the tablet with the power button up. But a picture what did you the power button will be fine.
Sent from my unlocked ASUS TF300T

Touchscreen stops working

Okay, I have a really big problem atm.
2 Weeks back my touchscreen stopped working sometimes. But then it worked fine again.
1 Week back I noticed that the screen sometimes jumps around a lot. for example when I press "a" on the keyboard it writes an "a" and a "l". After locking and unlocking it worked again. And the time where the screen doesn't work becomes longer and longer.
Since yesterday I nearly had no touchscreen. So I flashed a new rom "Clean ROM 7.8"... it worked a bit and also this morning for about 10minutes but then it stopped again.
I tried pressing down around the power button but no effect...
What can I do?
Thanks
nailik0110 said:
Okay, I have a really big problem atm.
2 Weeks back my touchscreen stopped working sometimes. But then it worked fine again.
1 Week back I noticed that the screen sometimes jumps around a lot. for example when I press "a" on the keyboard it writes an "a" and a "l". After locking and unlocking it worked again. And the time where the screen doesn't work becomes longer and longer.
Since yesterday I nearly had no touchscreen. So I flashed a new rom "Clean ROM 7.8"... it worked a bit and also this morning for about 10minutes but then it stopped again.
I tried pressing down around the power button but no effect...
What can I do?
Thanks
Click to expand...
Click to collapse
Seems to be a hardware failure. Maybe you can change the display or you have to buy a new phone.
digitizer
its a digitizer. try not to use power button enymore when screen again work.
push power button harder and screen will work again.

Phone instantly reboots?

I was listening to an audiobook when my phone suddenly died. It would not start back up, so I removed the battery. When I replaced the battery, the samsung logo would pop up but after about a second it would go black again. It will not start again until I remove/replace the battery, at which point it does the one second shutdown again.
At one point I got the phone to boot (no idea what I did differently) and I noticed that it got very hot around the camera area before going black again. A second time I was able to get into recovery, where I did a factory reset. Booted back up and it seemed to be okay, but then heated up very quickly and shut down.
Now, even if the phone is totally cool, I cant get past that 1 second of samsung logo. I'm really at a loss here, and totally screwed without my phone because I am traveling non-stop for the next 2 weeks. Does anyone know how I might try to troubleshoot this? Thanks
Possibly flash a new ROM and start over. That's what I would do
This EXACT situation happened to me yesterday! I was streaming from Google music, it was on the charger and things were fine. A call came in and the phone started vibrating like crazy and wouldn't stop. The screen went black and it kept vibrating. Finally it went off. On boot it will get to my lock screen and then crash after about 30 seconds. If I take the battery out and try again it lasts another few seconds after boot. If I leave it for a LONG time with the battery out and restart it I can get like 2 mins on the next boot without it crashing. The top part by the camera is getting hot on my phone as well. Recovery mode and download mode start fine and the phone doesn't crash. I have some data on the internal that I want to save so I tried to use Odin to flash the most recent build L720VPUFNG2 as that would just install the OS and not touch the data. On the next reboot things seemed to be working fine and I got maybe 5 mins out of the phone before it crashed again. I still don't have enough time to get the data off so I think I'm just going to say screw it and wipe it completely. You guys know of a way I can backup this app data using Odin or recovery mode? My phone is currently unrooted. I'm new to all this tinkering stuff. Phone is out of warranty now anyway.
Threw on a custom recovery, backed up all my data, did a full wipe, now I am good as new.
It worked for awhile but now it is back to rebooting itself. Any idea what could be the issue? I'm assuming at this point it is hardware related. Why can recovery and download mode run consistently without crashing but when an os is fired up it has issues? If it was a hardware issue shouldn't it not work across the board?
So I had Sprint replace my phone on the 8th. I have been using my same batteries (1 stock 1 Anker) and chargers (some stock some not) without issue the past 5 days. I rooted and installed xposed and some modules (original broken phone was never rooted and was completely stock). Things were going great until tonight when it started reboot looping exactly like the old phone. I switched battery and same proble. After I took the battery out and left it out awhile it fired back up but I'm afraid the problem will return. Is it possible that the battery or charger randomly are causing damage to the phone? I only have 14 day warranty on this replacement and need to figure this out.
I have no idea maybe try just using your stock battery for a couple days. See how that goes then use your other battery for a couple days and see what happens.
i7vSa7vi7y said:
I have no idea maybe try just using your stock battery for a couple days. See how that goes then use your other battery for a couple days and see what happens.
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Click to collapse
I think it was one of the xposed modules causing the issue. I realized the rebooting seemed to happen whenever I pressed the power button. I had installed a power menu module so perhaps it was the cause. I restored from a nandroid and uninstalled that module and things seem to be working now. Hopefully that was the cause and this thing won't start acting up again after the return period.
killerz298 said:
I think it was one of the xposed modules causing the issue. I realized the rebooting seemed to happen whenever I pressed the power button. I had installed a power menu module so perhaps it was the cause. I restored from a nandroid and uninstalled that module and things seem to be working now. Hopefully that was the cause and this thing won't start acting up again after the return period.
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Click to collapse
That makes a lot of sense. Have to be careful with those Xposed modules. Don't get too carried away installing so many at one time and playing with them and then rebooting. You'll have a hard time figuring out which one is causing it. I'm pretty sure you found your problem.
i7vSa7vi7y said:
That makes a lot of sense. Have to be careful with those Xposed modules. Don't get too carried away installing so many at one time and playing with them and then rebooting. You'll have a hard time figuring out which one is causing it. I'm pretty sure you found your problem.
Click to expand...
Click to collapse
That is exactly what I did I installed like 6 at once and things were working well for a few hours then disaster stuck. I think I won't play with this phone anymore as I am upgrading anyway and want to sell it in working order.
So things were going well for awhile and then the reboot loops started up again. I did some digging and read that apparently Samsung phones are notorious for sticking power buttons and the symptoms were exactly what I was experiencing. I watched some videos online how to open the phone and clean out the power button but it didn't make a difference. I then read that squeezing the connector for the power button with a pair of pliers sometimes does the trick. Not for me. So finally since I'm not under warranty, have no insurance, and the phone wasn't working anyway, I just ripped the white plastic part of the power button right off. Well, that seemed to do the trick. Phone immediately fired back up without issue and has been going strong. I glued a small thin piece of plastic where the old one used to be and I am back in action. If my little plastic piece solution eventually fails or breaks off I will consider soldering on a new button but so far so good.
If you have tried everything else, and are looking for last resort, try cleaning the power button with some alcohol, and if that fails, rip off that power button! Here is the video that gave me the idea: https://www.youtube.com/watch?v=3Glllc7bEJs and here are some other power button videos: https://www.youtube.com/results?search_query=s4%20power%20button&search_type=&aq=f&oq=

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