One Plus Two Dual Sim Restart Issue - OnePlus 2 Q&A, Help & Troubleshooting

Steps:
1) Take the Slim slots and place only one sim in Slot 1 and let the slot 2 be empty.
2) Deactivate the 2nd sim slot in settings.
3) Go to phone app and then go to recent calls tab and click on any contact.
4) In the bottom of that contact, you can see 3 options, Call(1),Call(2) and Details
5) Now try to make call in Sim 2(Call (2) option).
6) Phone will get restart.
Kindly let me know if anyone facing the same issue.
Regards,
S KANNAN

Related

Nothing happens after inserting sim card

I just got a tmobile galaxy tab and when I insert the sim card in the slot, nothing happens. I heard it is supposed to reboot and then I will have a signal but right now it doesn't reboot and doesn't show signal.
I tried powering off and on but I still get just a circle with a line across on the top bar instead of a signal.
Is there something wrong with my sim slot?
hi
check if you inserted the sim card the correct way.
on my tab the mini symbol on the sim card slot doesnt equal the way the sim card should be inserted.
check the manual for correct instructions
edit:
i had the same problem at first.
inserted sim, nothing happend, turned it around nothing happend, looked in the manual, inserted it like pictured, and the tab rebootet and it works.
i dont remember how it should be inserted, and i cant look right now. sorry.
(excuse my bad english)
Same here. It lets you think you have put it in the correct way but if nothing is happening, chances are you have not got it in right. Flip it 180 degrees and push it in with you finger nail. The tab will detect it.
I did research to see how to insert and I have inserted it correctly (numbers and logo on top, gold contact on the bottom)
but nothing happens, it doesn't reboot, it doesn't show signal. The "mobile networks" in the Settings menu is greyed out.
I am going crazy here. What am I doing wrong?
bigneeker said:
numbers and logo on top, gold contact on the bottom
Click to expand...
Click to collapse
did you inserted it with the "bigger" or "smaller"(the one where the corner is cut) side first? ( sorry but i dont know how to describe it ;-)
i checked mine, you got to insert it whith the chip facing down, and the "smaller"(cutted) side first.
hope it helps!
yes I did that. I inserted with the cut piece first and gold contacts on bottom. It is the only way to insert it and fully go inside.

[Q] Use without sim card

I have Verizon so I don't have a sim card but I want to get past the "No SIM card. Emergency calls only" screen so I can play with the phone before I sell it.
I tried touching the four corners, I tried typing stuff on the emergency dialer..any ideas how to get into the operating system?
smoothjeff said:
I have Verizon so I don't have a sim card but I want to get past the "No SIM card. Emergency calls only" screen so I can play with the phone before I sell it.
I tried touching the four corners, I tried typing stuff on the emergency dialer..any ideas how to get into the operating system?
Click to expand...
Click to collapse
Actually if anyone has a clue how to do this it would be much appreciated! I just got one but my AT&T dealer line isn't active yet so I don't have a sim card that is provisioned yet, and Motoblur keeps giving me a "Motoblur is Busy" error message so I can't even access my old motoblur account or make a new one >.< Please if anyone has any idea whats wrong help us out!
Supposedly, you can't make this phone get past emergency dialing without a SIM card, and then all it will do is require MotoBlur signup before it goes any further.
Supposedly.
But there are boot options, if you boot the power while holding the VOL- key. Explore at your own risk, one of those might hose the phone. Supposedly, at least one can do a complete factory reset.
Just sign into your motoblur account and it'll let you use the phone. Connect to wifi if you have it to get pass the motoblur screen. Press menu and some options will pop up including wifi settings.
Hope that helps.
Sent from my MB860 using Tapatalk
You can't even get to the MotoBlur sign in part, you're stuck at the screen saying no sim card.
I got my atrix on release day but am waiting for my employee line to become active so I currently have bi connection. What you need to do is take any sim card from a friend or an old one. Put it in the phone. Connect to wifi and do the blur log in/sign up. Then you are good. It'll only work on wifi till you get it on whatever carrier you're planning on using. But it's better than nothing.
My suggestion would be to get a friend who is on att to go into a store and say his sim was lost and they'll give him a new one and deactivate the old one. Use that old one till you have service of your own.
Good luck
bl4ck0ut
Sent from my DROIDX using XDA App
Figured out a solution
I figured out how to get past the SIM card requirement by playing with the boot options. The phone still requires you to register for a MotoBlur account, but I can live with that.
1. Load Boot menu by holding the Volume Down button while starting the phone.
2. Press the Volume Down button until the option "Boot Android (NO BP)" appears at the top of the screen.
3. Press the Volume Up button to select this option.
4. On load, the phone will bypass the No SIM card screen, but will ask you to register a MotoBlur account. You will have to connect to Wifi and either create a new account or sign in to one that already exists.
Luckily, this process only needs to be performed once. It looks like the phone remembers this boot option for next time

SIM Card Removed

So some Google searching indicates that sporadic SIM Card Removed errors are usually a physical problem of the SIM slot/chassis getting lose and not holding the card securely. I've been able to minimize the errors by pressing down in the empty SIM hold and then reinserting the SIM and MicroSD card, placing a piece of paper on top of them, and then replacing the back of the device- in order to press the card down onto the contacts.
My question is threefold:
1) does anyone else have this problem?
2) does anyone know a better solution
3) is there a software 'hack' than will suppress these error messages or allow them to be closed so I can continue what I'm doing, salvage any work, and then reboot later?
Has this been an issue from the day of purchase? Is the phone still under warranty? If so, contact Samsung, they should replace the phone. Anything to do with sim errors are usually taken care of with no issues no matter who makes it.

XT1625, I discovered there is a second sim slot under the cover

Maybe this is old news, but I removed the back, and hidden under it is a second sim slot. I tried putting in a sim, but not detecting it. Maybe if I flash a different rom it will work. Is this old news?
creeper said:
Maybe this is old news, but I removed the back, and hidden under it is a second sim slot. I tried putting in a sim, but not detecting it. Maybe if I flash a different rom it will work. Is this old news?
Click to expand...
Click to collapse
There is only one sim slot on my 1625 and it's beneath the back cover next to the sd slot.
Sent using XDA-Developers Mobile App
remove the back snap in cover, then remove the screws and that middle cover. the second sim slot is there. there just isnt a cut out for you to insert one on the middle cover. I should of taken pictures. maybe Ill open it again if i have time today
creeper said:
remove the back snap in cover, then remove the screws and that middle cover. the second sim slot is there. there just isnt a cut out for you to insert one on the middle cover. I should of taken pictures. maybe Ill open it again if i have time today
Click to expand...
Click to collapse
Ahh ok. I know someone that had a ZenFone2 with dual sims and put a prepaid sim in the 2nd slot to receive calls from his Google voice #. Are you trying your main sim in that slot because you may need a sim in slot 1 to get anything on the 2nd slot. It will probably only be good for calling or sms but not data.
Sent using XDA-Developers Mobile App
Ive tried 2 sims at the same time. but my main is a CDMA and that could be causing issues. Maybe if i try 2 gsm.
creeper said:
Ive tried 2 sims at the same time. but my main is a CDMA and that could be causing issues. Maybe if i try 2 gsm.
Click to expand...
Click to collapse
Interesting find! However, doubt it will work without flashing the dual SIM variant ROM.
I'm very interested to see if that second slot is still pinned / hooked up.

my 6p doesn't recognize my sim card

My nexus 6p doesn't recognize my sim card after 7.1.2 update.
Some way to fix it or is it a hardware problem?
Debuffer said:
My nexus 6p doesn't recognize my sim card after 7.1.2 update. Some way to fix it or is it a hardware problem?
Click to expand...
Click to collapse
Cleaned SIM contacts? Put tape on the back of the SIM to improve contact? Go to your cellular provider and ask for a new SIM at no charge? Complete wipe and reflash full stock image. If it is still unresolved then yes. It is hardware.
v12xke said:
Cleaned SIM contacts? Put tape on the back of the SIM to improve contact? Go to your cellular provider and ask for a new SIM at no charge? Complete wipe and reflash full stock image. If it is still unresolved then yes. It is hardware.
Click to expand...
Click to collapse
What can I use to clean the SIM contacts? And SIM Contacts mean my Sim card or the sim hardware inside my device?
Where should I put the tape to improve contact? My Sim card doesn't keep stopped in the tray, if I touch it it just move.
I have wiped but I haven't my pc right now to flash stock.
Debuffer said:
What can I use to clean the SIM contacts? And SIM Contacts mean my Sim card or the sim hardware inside my device? Where should I put the tape to improve contact? My Sim card doesn't keep stopped in the tray, if I touch it it just move. I have wiped but I haven't my pc right now to flash stock.
Click to expand...
Click to collapse
Use a good quality pen or pencil eraser on the gold contacts of the SIM and wipe clean with alcohol or dry cloth. Apply tape to the back of the SIM opposite the contacts. This is to push the SIM closer to the wire contacts in the phone. The SIM should be held very tightly by the tray and not move around. If this doesn't work, go get a new SIM from your carrier. If all the above doesn't work, then wipe the phone and reflash a full Google image using flash-all.bat SIM tray pic here.
v12xke said:
Use a good quality pen or pencil eraser on the gold contacts of the SIM and wipe clean with alcohol or dry cloth. Apply tape to the back of the SIM opposite the contacts. This is to push the SIM closer to the wire contacts in the phone. The SIM should be held very tightly by the tray and not move around. If this doesn't work, go get a new SIM from your carrier. If all the above doesn't work, then wipe the phone and reflash a full Google image using flash-all.bat
Click to expand...
Click to collapse
Well, my SIM doesn't keep held tightly by the tray. It moves even if I just touch my finger at it.
@edit
Can I use alcohol to clean the golden part of my Sim?
Then I just dry and insert it to test?
EDIT 2
My sim is working perfectly on my Shamu. Forgot to mention this.
v12xke said:
Use a good quality pen or pencil eraser on the gold contacts of the SIM and wipe clean with alcohol or dry cloth. Apply tape to the back of the SIM opposite the contacts. This is to push the SIM closer to the wire contacts in the phone. The SIM should be held very tightly by the tray and not move around. If this doesn't work, go get a new SIM from your carrier. If all the above doesn't work, then wipe the phone and reflash a full Google image using flash-all.bat SIM tray pic here.
Click to expand...
Click to collapse
This is exactly my Sim tray. The contacts (Golden part of the Sim) faces down when in the tray, right? My I just turn the tray facing down (the Sim down) the Sim just fall, so it's not being held by the tray.
Debuffer said:
This is exactly my Sim tray. The contacts (Golden part of the Sim) faces down when in the tray, right? My I just turn the tray facing down (the Sim down) the Sim just fall, so it's not being held by the tray.
Click to expand...
Click to collapse
IT CAN ONLY GO IN ONE WAY- NO, it does not LOCK into place so you can turn the tray upside down, but only will seat correctly in one orientation then you slip it into the phone. Are you kidding me?
v12xke said:
IT CAN ONLY GO IN ONE WAY- NO, it does not LOCK into place so you can turn the tray upside down, but only will seat correctly in one orientation then you slip it into the phone. Are you kidding me?
Click to expand...
Click to collapse
I meant if I position it there it still move for some little place.
Debuffer said:
I meant if I position it there it still move for some little place.
Click to expand...
Click to collapse
Not a SIM card issue.
There are possibly some settings between 7.1.1 (or older) and 7.1.2 that cause both a SIM issue and/or a Bluetooth issue.
If you have Magisk installed you might be able to fix by disabling any installed modules and wiping the cache.
Reboot and see if things are normal then re-enable the modules.
I saw this problem when I updated my phone without a complete wipe of the data (not SDCARD) partition.
If you have Magisk, try the module solution first.
Otherwise backup your data and do a clean install of 7.1.2,
tech_head said:
Not a SIM card issue.
There are possibly some settings between 7.1.1 (or older) and 7.1.2 that cause both a SIM issue and/or a Bluetooth issue.
If you have Magisk installed you might be able to fix by disabling any installed modules and wiping the cache.
Reboot and see if things are normal then re-enable the modules.
I saw this problem when I updated my phone without a complete wipe of the data (not SDCARD) partition.
If you have Magisk, try the module solution first.
Otherwise backup your data and do a clean install of 7.1.2,
Click to expand...
Click to collapse
The install from 7.1.1 to 7.1.2 was clean.
I noticed that my device imei and my Sim tray imei are different. Maybe the old user changed the device's imei or something like that. I'm trying to recover the imei via efs professional. I'll try it as soon as I arrive home.
My phone detects sim but shows no service... It detects and shows signal on jio....can anyone share efs plz so that I can try to restore efs partition...
Just came from the tech and he tested the antenna. Everything is working great with the antenna. Anyway, I can't get any signal. He said maybe there's a problem in the SIM slot, and he showed me that the 6P is dual SIM
He told me to try finding a dual SIM tray and put my SIM in the slot 2.
Someone have any idea about what to do with it?

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