Some images taken with Nexus 6P camera are corrupt? - Nexus 6P Q&A, Help & Troubleshooting

Does anyone else see issues with some of the images taken with the Nexus 6P camera show up in the Photos app as a gray thumbnail, and when opening you get a message saying "couldn't load image"? I have taken about 50 photos so far, and at least 3 images were corrupted.
I haven't tried offloading the images and looking at them on another device (or even with a file manager app), yet.

spiff72 said:
Does anyone else see issues with some of the images taken with the Nexus 6P camera show up in the Photos app as a gray thumbnail, and when opening you get a message saying "couldn't load image"? I have taken about 50 photos so far, and at least 3 images were corrupted.
I haven't tried offloading the images and looking at them on another device (or even with a file manager app), yet.
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return it. you seem to have corrupted memory.

I am trying to replicate the issue and get another corrupted photo, but haven't had any "luck" yet.

Related

Gallery Issues

Lately my gallery has been acting crazy. It doesn't display all of my pictures. It takes the latest picture taken with the camera and replaces all of my other pictures with that image. So I have a bunch of copies of that one image. Then when I try to delete one, it FC's.
Any ideas?
I'm running Liberty 1.5 btw...
I've had something like that happen too. When I would view a picture in one folder it would display a different one. To fix it I made more folders and spread out my pics like that. Please note I have A LOT of pictures
This may seem like a stupid solution, but have you tried a reboot? I had the gallery act up on me a few times and a reboot usually did the trick. Sorry I couldn't be more help.
i know with mine the app touchdown stores my corp email .jpg and it causes the gallery to not open. so i have to bros we and del the image files. which this is a pain because every email i get someone has that damn pic stored in there sig so its a constant battle.
Sometimes the database the Gallery uses gets corrupt where it displays wonky pics or doesn't even open. To rebuild the database, go to Settings, Applications, Manage Applications, All tab. Select the Gallery app and then select Clear Data. Repeat for the Media Storage app. Then reboot your phone. It will then scan your phone for pics and video and rebuild the database. It may take a while if you have lots of pics.
Sent via XDA App on my Droid X

[Q] Viewing pictures on PC, wrong names, missing photos etc.

H all,
I just plugged my Note 3 into my PC to transfer some WhatsApp pictures. I go to The WA images folder and notice that some (the majority) of photos from recently are missing. Instead there are photos taken weeks ago but they 'newer' dates.
An example.. I have an image called "IMG-20140819-WA0017" but this has the thumbnail of the image I received months ago which is called "IMG-20140628-WA0075". The one dated yesterday will not open either "Windows photo viewer will not open.."
Each time I refresh the folder on Windows I can have different results, images will hide/show, older images will show up again.. its a massive mess.
I just got sent a picture of a car. The folder thumbnail on my PC is the car. I go into "resources" under properties on the image and it says "Thumbnail" and the image isn't a car. I open the picture, it loads and shows the wrong image ??
I hope this makes some sense.. has anyone experienced something similar before?

Note 4 (SM-N910T) no Gallery App thumbnails, very confused

Hi everyone -
It's been a while since I've been around these parts, but I recently switched from my Note 3 to the Note 4 just a week or so ago, and having only a single issue that is perplexing me that I would be very grateful if anyone knows how to troubleshoot. I've attached a screenshot of my current hardware/firmware setup in case this is needed.
Basically, my stock Gallery app doesn't show thumbnails of anything. When I open the Gallery, I can see all the sub-sections just fine (i.e. camera, movies, gifs, pictures, etc), but can't actually see a sample thumbnail from any of those sub-sections.
If I click on one of the sub-sections (for example, Camera), I can see all the files that exist in there, but still no thumbnails. It's reading all my media files just fine, the phone is "seeing" them all.
Even weirder still is that if I click on the very first picture file in that Camera sub-category, it opens the picture just fine. HOWEVER, if I try to zoom on the picture, the screen instantly goes black. Once I zoom back out, I can see the full picture again. Try to zoom in, goes black; zoom back out, see it just fine.
I currently am running a 128gb U1 Samsung MicroSD card in the phone, and have everything saved there. But I've also tried changing the settings so the phone saves a camera shot to the internal storage and the same thing still happens (no thumbnails in the Gallery or the sub-section, and no ability to zoom on the file).
I'm lost here. I've never had this issue with my LG Chocolate, S2 or Note 3. Short of a hard reset, any ideas? The phone was brand new. Truly, any help would be greatly appreciated.
Nobody? Any ideas? Please....
First try a factory reset, if that does not fix your issue then download stock firmware from sammobile and flash it with odin. you can youtube "how to flash stock firmware with odin" to get more details.

Google Photos not deleting files from device.

I'm noticing that I'm building up Image data even though I'm deleting every picture I take off of the device once it's uploaded to the cloud. However when I check the SD card storage the pictures are still there. Thumbnails as well. Hire can I fix this?
Bueller.... Bueller?
So far I've tried deleting data from Photos camera, and media storage to no avail.
I'm thinking it might have to do with the trash holding photos for 60 days before permanently deleting.
I'm thinking it might have to do with the trash holding photos for 60 days before permanently deleting.
AndrasLOHF said:
I'm noticing that I'm building up Image data even though I'm deleting every picture I take off of the device once it's uploaded to the cloud. However when I check the SD card storage the pictures are still there. Thumbnails as well. Hire can I fix this?
Click to expand...
Click to collapse
Not sure if you've done this, but with newest version of photos, you can go into Settings and select Free Up Space and then it'll look for already uploaded photo to the cloud and remove it from your device. I do this about every 2 weeks to free up the device. I recommend cross reference the photos between app and photos.google.com to make sure. Also have NAS locally to back it up too.

Google Photos doesn't "map" my pictures despite being on my phone

I have this issue where my pictures (camera pics and otherwise) doesn't show up in the photos app.
Using a file explorer app, I see that all my images are there in the DCIM folder, so they are definitely still on the phone.
Using the likes of WhatsApp and similar, I used to be able to select and send pictures, and it would categorize them into the folders I've downloaded them into.
For instance, while camera pictures are in /DCIM/Camera - images downloaded from apps and websites are in either /Download or /Pictures/{app_name}
Additionally, the file explorer tends to categorize your files into subcategories like "pictures", "apps" etc., but it doesn't do that for older files - only for new ones. So if I take a picture with the camera, it'll pop into Google Photos as well as being categorized a "picture" by the file explorer. Physically, it still has the same location as all the other camera pictures, which is /DCIM/Camera
My question is, how do I get the phone/Google Photos/file categorizer/whatever to "map" my pictures as being pictures again?
Setup info:
Huawei Nexus 6P, 64 GB, no external SD card
Rooted, PureNexus (latest July release)
ElementalX kernel (latest release)
-----------------------
UPDATE: So it appears, if there's a ".nomedia" file in any directory, it will not show files in this and recursively in media applications (photos, music, etc.) -- this could be what's causing this. But then I don't understand why NEW files shows up.
Is it recommended to delete the .nomedia file in root/sdcard ? I ask because I figure it's there for a reason.
having a .NOMEDIA file on a folder will cause it to be excluded
thats a feature
Also, if the folder name has a . in it at the beggining it will also do that... for example changing Camera to .Camera will exclude it
chaco81 said:
having a .NOMEDIA file on a folder will cause it to be excluded
thats a feature
Also, if the folder name has a . in it at the beggining it will also do that... for example changing Camera to .Camera will exclude it
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Click to collapse
Yeah thanks, but removing the file does nothing. Old pictures are still nowhere to be found in gallery apps like Google Photos.
Is there a way to "re-map/re-index" media files?
i just want to state the obvious.... but did you open PHOTOS, then click the top left hambuger button and click DEVICE FOLDERS ??? According to you nothing still shows after this??
If you install an aftermarket app like Quickpic, does it still not show them?
Stopped using google photos for same reason. I flash roms like atleast once a month, all the photos that i took after flashing rom will show up, all the ones that were taken before flash wont. It has nothing to do with .nomedia or stuff like that, it just wont show them. If i go through directories i can reach them, i can also see them using any other gallery app, this only happens in google photos. I had a theory it had something to do with cloud backup, as if photos arent backed up in cloud it wont show them.
chaco81 said:
i just want to state the obvious.... but did you open PHOTOS, then click the top left hambuger button and click DEVICE FOLDERS ??? According to you nothing still shows after this??
If you install an aftermarket app like Quickpic, does it still not show them?
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Click to collapse
Thanks chaco81, I have tried device folders - and nothing is in there.
Next up, installed Quickpic and now they are all there. They are all categorized exactly as they should be. Fantastic! Just really weird it doesn't work with Google Photos, which leads me to this comment by @feis ....
feis said:
Stopped using google photos for same reason. I flash roms like atleast once a month, all the photos that i took after flashing rom will show up, all the ones that were taken before flash wont. It has nothing to do with .nomedia or stuff like that, it just wont show them. If i go through directories i can reach them, i can also see them using any other gallery app, this only happens in google photos. I had a theory it had something to do with cloud backup, as if photos arent backed up in cloud it wont show them.
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Click to collapse
Dude, thank you! That must be it, then. How weird is that? The cloud thing I theorized as well, as I don't want Google backing them up and therefore have it disabled. But like I said, I just installed Quickpic and now they're all there, neatly categorized into "screenshots", "camera", "Download" etc.
Next issue: This still persist with WhatsApp. When I go into "Gallery" (to send a picture or video), it'll only the new photos and videos -- none of the old ones. This, again, leads me to believe something is not as it should be. What causes this, and how do you fix it? Do you need to somehow "rescan" and "reindex" your media files?
Uninstalled google photos, started using app called "piktures" and all my problems were gone.
If you are going to use quickpic I would side load the last version before cheetah took over and ruined the app with all the cloud ***t Trying to think of what the last version was, maybe 4.5.2
Sent from my Nexus 6P using Tapatalk
Sheetzie03 said:
If you are going to use quickpic I would side load the last version before cheetah took over and ruined the app with all the cloud ***t Trying to think of what the last version was, maybe 4.5.2
Sent from my Nexus 6P using Tapatalk
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Click to collapse
I read about that. I just installed Quickpic, and I don't get what the big issue is. The only cloud-thing I saw was an icon that I could easily disable/remove.
@feis
How exactly did you remove Google Photos? I can't uninstall.
I too have this issue. Annoying and I really should just use a different pic app
Just a quick update on this: The issue has been _sort of_ fixed by just switching to another photos app. So I think the problem is just that Google Photos doesn't reindex, and there doesn't seem to be a way to force it.
However, other apps that has access to media such as WhatsApp -- in this I still don't have the option of viewing older photos. So apps like WhatsApp's gallery feature, doesn't reindex either. Pretty annoying actually.

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