Voicemail app locks screen and halts message playback - Verizon Galaxy S 5 Q&A, Help & Troubleshooting

I have done numerous Google searches for my issue and have not found any pertinent results.
My Verizon S5 pauses playback and locks the screen every time I start playback of a voicemail message and then hold the unit to my ear. NOTE: I am not pressing anything on the screen or any button. I hold the device 1 inch from my ear, and it does the same thing. It only does this one time per message. After I unlock the phone and resume playback, I can listen to it fine (holding it to my ear) without it locking again.

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Screen blanking when on a call?

Is this one of Microsoft's stupid "features" or is there a way around it...
When I'm placing a call, or talking on the phone, the phone goes dark in about 2-3 seconds, and you have hit the power button to get the screen back... then, when the call ends the screen goes half-light but most menu options/buttons suporatically work until you hit power button off/on...
Is there a way to fix this stupid "feature"??
you sure its not the 30 second timeout for the backlight?
100% certain. It's very annoying... about 5 seconds into a phone call the phone screen turns off, and I have to hit the power button to hit any of the touch-screen keys.
HELP!
Do you have SU2U installed. I had that problem with the screen sleeping right after I answered a call, untill I changed a setting in slide 2 unlock.
Nope - I've never even heard of SU2U... link?

Trouble answering calls

After I got RC33 update over the air, I've been having problems answering phone calls. My phone rings, and I press the green telephone button to accept the call, this silences the ring tone, but shortly afterward it just starts up again. Pressing the green telephone button continues silencing the ring tone and it seems like the phone will answer a call at random presses. This problem seems to only come up when the screen has timed out and requires an un-lock pattern. Any help would be appreciated.
same damn thing happens with mine after the update i press the answer button and nothing happens just silences the phone....it really annoying and since the update my home screen freezes alot more

Headset buttons not working on sleep

Does anyone else have these issues?
I will be listening to music thru my headphones, and then pause it for a minute or two. Then when I press play the phone doesn't play. I have to pick up the phone and physically press a button to 'wake' the phone. And then instantly the previous click registers and it starts playing.
This is a huge issue. I stop and start my player 50+ of times during a gym session.
Any help would be appreciated.
The wierd part is that it doesn't always not work. Sometimes I can't reproduce the problem, most times I can though.
Could it be a program I have that is keeping the music player from keeping the phone out of deep sleep so it responds to the clicks?
Timelinex said:
The wierd part is that it doesn't always not work. Sometimes I can't reproduce the problem, most times I can though.
Could it be a program I have that is keeping the music player from keeping the phone out of deep sleep so it responds to the clicks?
Click to expand...
Click to collapse
Ok, I just figured out why sometimes I can press play during sleep and it works and why other times it doesn't.
If the music app is the main app on the screen at the time that I put the phone to sleep, then the buttons work even after the phone goes to sleep. However if its backgrounded by pressing the home button or if I just started the music using the lockscreen, then there is the issue of it not responding.
Hopefully that helps anyone else with this issue.
Any insite on fixes for this?
My headset buttons do not work while the screen is on...

[Q] Disable lock screen widget

Is there a way to disable lock screen widgets without closing the playing audio.
I listen audio through my bluetooth and keep my phone in my pocket. Currently leaving anything playing keeps a widget on the top of the lock screen. All to frequently I find that I have skipped the song I wanted to hear or have jumped forward 25 minutes in my book. I found a setting in Podcast Addict and that app no longer does it.
I am rooted and using the stock rom. Would screen shots help?
I went ahead and contacted Samsung, the say it cannot be done.
Explain to me in more detail what you mean because I stream music and books, etc.. from my phone all day long and have no issues with it.
As an example, I use NPR One I launch the app, start streaming audio then press the power button to lock and power off the screen. If the power button gets pressed again the lock screen has audio controls. In this case it would only be play/pause and skip. I don't want those controls on the lock screen.

S20+ Locking Up During Calls

Anyone having this problem? All of a sudden when I either receive a call or place a call, the Call app that does the overlay locks up and the screen goes completely unresponsive. I can't answer the call (except via a bluetooth device). Likewise with hanging up. I can't press the buttons to turn on speaker -- nothing works. The notification comes up green during a call with the phone icon, but no text.
Eventually: "Call is not responding" pops up, and I'm given the options to Wait or End the app. Ending the app sees it restart immediately and become unresponsive again. Rebooting the phone or waiting for the call to disconnect are my only ways out.
Beyond frustrating! Any ideas? HELP & thanks!
-David

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