Google play music - Wear OS Q&A, Help & Troubleshooting

I have the sony smartwatch 3 and I was trying to sync play music from my phone to my watch but everything time I tap the "Turn on music sync" button its says "Google play services needs updating" I have checked and I am on the latest version already. Someone also suggested uninstalling play services and reinstalling it, except I am not able to uninstall it. Has anyone else dealt with this issue? TIA

Same here. I wonder why nobody else encountered this. Did you find a solution?

I have the same problem

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Can't find Netflix in Play Store of my new Android TV/Nexus Player

I just got a new Android TV/Nexus Player device. And was able to find other media apps either installed as soon as I set things up or via going to the Google Play Store app in the Android TV device. But I have not been able to find Netflix. And when I go to Google Play using a PC web browser, the page for the Netflix app says that Netflix is not compatible with my "No carrier Asus Nexus Player".
Anyone know why? I've searched here and been unable to find an answer so far. I know there's the ability to side load apps. But being new to Nexus Player, I'd just like to get Netflix quickly installed via Play Store if possible.
Any help is appreciated.
Worked with Netflix support. Did a hard reset and entered my Google credentials manually. And Netflix is there now.
Just setup my Nexus Player... same issue. Netflix is MIA on the device and Google Play Store says Nexus Player isn't compatible.
Can you provide a bit more detail on the fix Netflix gave you? Hard reset what? The NP? Manually entered Google credentials? Where? TIA.
d1gw33d said:
Just setup my Nexus Player... same issue. Netflix is MIA on the device and Google Play Store says Nexus Player isn't compatible.
Can you provide a bit more detail on the fix Netflix gave you? Hard reset what? The NP? Manually entered Google credentials? Where? TIA.
Click to expand...
Click to collapse
Reset to factory settings
After you reset to Factory settings, the first thing on screen will be a prompt for Language/Region. Be sure you pick the correct one for where you are, since Netflix won't work with some selections. I don't know which don't work. Mine is "English US". After that, you'll be asked to setup your Google account. Which you can do via web browser or entering your Google ID/password manually on the Nexus Player. I entered my manually on the Nexus Player.
I've attempted resets and manually entering passwords, disabling location, enabling location and still no luck.
This is a brand new out of the box Nexus Player yet I cannot access Netflix due to it thinking I'm "out of region" or something.
Just got mine today and same problem. What I did was go to settings>apps (under the device menu). Under system apps, find Google play store and click it. Click force stop and OK it. Clear cache, then clear data. Click open and Netflix should be there.
Same problem.
try update your Nexus player to lolipop 5.1.1 in Setting > apps > About
go on the google play website and find Netflix compatible with android tv
Same problem; updated to 5.1.1, factory reset, updated all apps, still no Netflix available on Google Play.
So I downloaded the APK found at
http://forum.xda-developers.com/nexus-player/help/netflix-apk-t3121671
and installed it. Worked perfectly.
It seems there are newer versions of the apk (http://www.apkmirror.com/apk/netflix-inc/) but I haven't tried it.
I don't have a micro USB adapter to use an external storage, so I placed the apk on a windows share in the network and pulled it with ES File Explorer on the Nexus Player.
You need to allow the installation of non-Play Store apps in Settings, Security.
BR,
Joao
I
Remove
Darnell_Chat_TN said:
I just got a new Android TV/Nexus Player device. And was able to find other media apps either installed as soon as I set things up or via going to the Google Play Store app in the Android TV device. But I have not been able to find Netflix. And when I go to Google Play using a PC web browser, the page for the Netflix app says that Netflix is not compatible with my "No carrier Asus Nexus Player".
Anyone know why? I've searched here and been unable to find an answer so far. I know there's the ability to side load apps. But being new to Nexus Player, I'd just like to get Netflix quickly installed via Play Store if possible.
Any help is appreciated.
Click to expand...
Click to collapse
Netflix will not show/install if it detects root
Sent from my SM-G935F using XDA-Developers Legacy app
Just grab the APK file somewhere legit. That's what I did when it didn't appear in the Play Store. Maybe you can even request it from them. I dunno.

Google Play Store for Android TV Missing!

Hi, After rooting the Nexus player and installing "Aptoide" to assist with sideloading apps, I came across with the Google Play Store app disappearing from the "Launcher" and reappearing in the installed "Sideload Launcher" except its not the "TV Play Store" what happened here? This has actually happened twice, after rooting... anyone had this problem? Thank-You
[email protected] said:
Hi, After rooting the Nexus player and installing "Aptoide" to assist with sideloading apps, I came across with the Google Play Store app disappearing from the "Launcher" and reappearing in the installed "Sideload Launcher" except its not the "TV Play Store" what happened here? This has actually happened twice, after rooting... anyone had this problem? Thank-You
Click to expand...
Click to collapse
SOLVED! I deleted "Aptoide" from the player (settings/apps) and deleted the cache from the Google Play Store (again settings) restarted the player and the "Play Store for Android" returned to the launcher! I'll try other methods to install APK's.

Wrong music app opens when trying to play music

Hi all...
First off, Asus Zenwatch (original), paired with a Samsung Galaxy S6.
If I open my watch, say "OK Google", and say "Play Dropkick Murphys", it response with "Play Music", "Playing Music", "Opened on phone", and nothing happens. If I then unlock my phone, I find it on the search screen within TuneIn Radio Pro.
Ideally, I'd like it to be playing withing Google Play Music.
Within the Android Wear app, I have Play Music as my default app when I say "Play Music". I can't find any defaults on my phone that would make it think that TuneIn is my default music app.
Can anyone point me in the right direction? Thanks!
Same problem. Moto 360 and a note 4. Just cannot figure this out.
When I ask my phone to play a song by a given artist, it opens in play music fine. When I ask my watch, it opens the God awful bloatware music app by Samsung on my phone.
The weird thing is that if I ask my watch to just "play music", it opens Google play music and plays a random song. Even if I go in and force close the Samsung music player, it opens back up.
Same happens to me. It's odd because I have an in car Bluetooth, and that has always opened Google music when I asked but when I use my watch, it opens some random app.
I'm getting the same thing with my Huawei Watch + Sony Z3. When issuing Ok Google, Play music by ****** command, it would search with Soundcloud instead of Play Music. I tried to remedy this by uninstalling Soundcloud, but now the track search occurs in YouTube Music.
Hi!
Same problem with my LG Urbane and G3. I contacted Google, they told me it was a known issue and will be fixed in one of the next updates, if not the very next.
Regards
Damn I found thus and was hoping for a solution. Looks like an update has screwed us all!
Sent from my Nexus 6 using Tapatalk
Current solution
After some research I found out how to fix this, and it is not through Android Wear as you would expect.
If you go to the Google App on your phone, tap the menu button on top and tap on settings, then hit "phone search" you can uncheck the "Play Music" option. This will turn off the 'search' from Google Now for playing music.
Then you can go back to google now and say "Play SongNameHere", and it will ask which app you want to use.
This works, but is not the ideal solution if, for example, you want to use the search on your phone, but a single app through your watch. Luckily, I don't use the search on my phone so this solves my problem.
asmarkis said:
After some research I found out how to fix this, and it is not through Android Wear as you would expect.
If you go to the Google App on your phone, tap the menu button on top and tap on settings, then hit "phone search" you can uncheck the "Play Music" option. This will turn off the 'search' from Google Now for playing music.
Then you can go back to google now and say "Play SongNameHere", and it will ask which app you want to use.
This works, but is not the ideal solution if, for example, you want to use the search on your phone, but a single app through your watch. Luckily, I don't use the search on my phone so this solves my problem.
Click to expand...
Click to collapse
Thanks for the suggestion. Unfortunately, unchecking that box didn't seem to have any effect on either the phone search or Android Wear.
I'm running Nexus 6 Chroma ROM with a 1st Gen Moto 360, and the only way I've found to "fix" the issue is to uninstall TuneIn.

Google Maps and YouTube Music

Not sure this pertains to the S7 Edge as much as Google itself but wondering if anyone else has notice what I have noticed. I tried searching on Google and here and haven't seen anyone else with similar problems.
For Google Maps, every time I open it it doesn't show satellite images, it keeps resetting after opening. I can select terrain, traffic, etc. and it will stick after closing and opening again. This is kind of annoying to me because I'm accustomed to seeing everything via satellite view and don't want to keep selecting satellite every time I open it. Has anyone else had this problem and found a solution?
Running Google Maps ver. 9.38.1
For YouTube Music I have noticed that when I have it connected to my stereo in my truck it doesn't show all info related to the song, just the song title. No artist info or album info. I know that on my phone itself it shows me the artist (and album if I select the info button). Anyone know any solution to this as well? Pandora, Google Play Music, etc. all transmitted all that information to my stereo.
Running YouTube Music ver. 1.42.8
Both of these are on my stock G935V not rooted, no U firmware, PG5 update. Any help would be appreciated.

Google Assistant Voice Command Issue Nvidia Shield TV

Sometime in the past 2 months, the google assistant voice command to play music has stopped working. I get greeted on the TV screen with a message that says," Playing The Artist on Google Play Music. Sorry, something went wrong. When you're ready, give it another try." This occurs if I try using google assistant from my phone or the remote. And it occurs with both google play music and i HeartRadio.
All other voice commands I have tried will either open up the correct apps or provide the right information on the screen for the question asked and such. I am able to cast music from either iHeartradio and Google Play Music still from my phone to the TV through the Shield. I feel as if it is a music setting somewhere, but cant find the issue. I am on the latest update, which I believe is 7.7.3 on Android Oreo. The issue seemed to pop up within the past 2 months. I have scraped the internet and XDA to no avail. Any insight is appreciated.
I've also attempted to clear the cache and uninstalled both iheartradio and uninstall updates for Google Play Music and then reinstall both with no luck for the issue.

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