Hi!
I had my S4 (I9505) serviced a few months ago. Warranty repair, they replaced the whole mainboard. The repair took forever, and when I got the phone back, I already had purchased another one (second hand) that I liked better (Xperia Z1 compact, I liked the size), so I tested the repaired phone was working, but no more than that. A few months later when I missed my big screen and some custom ROMs I took back my I9505 and started using it with stock ROM. I soon noticed people couldn't hear me when I was on speaker phone. Then I flashed a few aosp and CM based ROMs, and realized it wasn't a software issue: it did not work on those either. And when trying to dictate something, or use voice command, the phone just doesn't "hear" anything. So the same mic must be involved in those operations, which makes sense since it is when you speak from further away from your phone.
Unfortunately, months have passed since the repair and the phone is no longer under warranty.
I started investigating a little bit, and it seems there are two microphones on the phone. The regular one works well but the other one not at all. So, here are my questions:
1. Is the second microphone located on the top of the phone, next to the headphone jack? If anyone has a diagram or picture of the board with the second microphone marked, I'd be happy to see it
2. How is that second mic connected to the board? Is it a cable, a contact or is it welded? Or is it integrated on the board?
3. If it is a part that can be replaced, where can it be purchased?
4. Anyone has had the same issue? If so, could you solve it?
Thanks in advance!
Cheers!
Fa
Related
hi guys..
I was watching a video clip and suddenly I see I can't hear any audio from it. I was surprised.. I tried to soft reset it couple of times... but with no luck... I couldn't here any tap sound or even when the phone rings.. nothing sounds.. and finally I did hard reset... but in despair.. still the same problem. but when I try to shake my jam. I could feel something moving.. i don't know if any bit/piece is disconnected.. when i try to tap it hard at the speaker.. i could hear to the music and after few seconds.. its stops.. again..
Has anyone come across such a problem.. I think probably my speaker needs to replaced.. any suggestions or solutions to this..
I would await for ur replies.
kindly advise..
thanks
Iffu
i have the same problem to. Please Help!
This is a "common" problem with the Magician. Mine had it as well. I sent it for repair since it's still under warranty. Some ppl had the guts to open it and fix the loose contact themselves. So if you're not a techie just take it to your service centre for repair :-(
No sound?
Hi. i had a similar problem some days ago. no sound at all from my magician. i've discovered that the problem was that my magician thought i had headphones conected. a simple insert of a headphone jack and removal brought my sound back to live. No problems since than.
Just a gentle few bangs did the trick
After reading several suggestions and info about the speaker problem, I tested my 02 mini with a song. It played ok through the speaker. So the speaker works, but appears to not "Switch" on when being used as a phone. Anyway long story short - I hit the corner of it into the palm of my hand a few times and da da it works again. I also blew through the speaker hole. Someone mentioned that somewhere as well. Hitting into my hand seemed to provide enough impact without creating any damage.
Had same problem too, and sent it away for repair. Three weeks later and the repair company are sending me a replacement this week as apparently they were unable to fix it!
Fault appeared without any warning and I had been using the phone pretty heavily all day. All I hope is that the replacement will have a newer ROM installed to save my ineptness from screwing up an upgrade.
This Jam is a peice of shi#e. I bought one in February, had various problems with both speakers - regular earpiece was unclear and speaker phone was just too damn low in volume.
Some people claimed this was an exception, or that it was the ROM or whatever. Right......
Finally sent the Jam back for warranty repair in May- there were many other defects with the phone that accumulated. I had bought insurance as well so I told them to just replace it. The seller admitted that this (audio/speaker is a common problem in this phone)
I just got the insurance replacement today - yep ages later. This one has firmware 1.11 WWE.
Guess what: the speakerphone on this one (brand new replacement) doesn't work - at all. Not at all. This is brand new, out of thebox. Incredible....
What is worse is that I am going on a month-long trip in a couple of days, so there is no way I can get another one - and by the looks of it, even if I got a replacement, the chances are that it too is a piece of ****#e without a functional speakerphone. This I-mate Jam (or whatever the 50 name sit goes by) is just a low quality piece of garbage.
HTC/I-Mate is garbage company. There is no chance in hell I will be buying any future Jam or I-mate phone.
Hi all... This is my first post and and just want to say what a great community... Thanks...
Now for my problem. I have spent a lot of time reading posts and trying to solve my problems and haven't found anything that relates to what I am experiencing so hopefully someone might be able to help me out. It's a fairly long story but I'll try to give you the quick version.
I bought a new Softbank X01HT from an ebay seller. The phone arrived and when I tried use it all I would get was a bright white screen. I tried emailing the seller and got no response. (They sell several phones every day so I don't think he deliberately ripped me off, I just got a dud and the seller is too lazy to reply to emails).
I opened up the phone and investigated, my brother has an I-Mate branded version of the hermes so we swapped parts around and decided that the LCD/front ribbon cable was causing my problem. I ordered a new cable from cnn.cn. When it arrived I fitted it and thankfully the phone came to life. I did all the usual mods then, updated the ROM etc etc.
When I got it all back together the front earpiece was working but only very very quietly, I could hardly hear the person on the other end. The speakerphone works fine though. I tried hard reseting and even flashing a different ROM but this didn't help. So I opened the phone up again, thinking that I hadn't seated the earpiece properly. This time when I started it up again I got absolutely nothing from the earpiece. I also found that the front camera just doesn't work. I tried my swapping back the original ribbon cable, although I couldn't see what was going on I was still able to get someone to video call me, answer the call and still found the camera wasn't working, doing this I couldn't test the earpiece though.
I put the camera in my brothers hermes and it works just fine. We have swapped all parts around including main boards and they all interchange fine. I only strike a problem when I am using my camera with my main board. As for the earpiece we couldn't succesfully make it work in my brothers phone, but also couldn't make his earpiece work in my phone.
I have read the posts about the contacts on the earpiece, but trying this hasn't solved my problem. I guess there is a chance that the new ribbon cable I got is also faulty, but to have the same problem from two ribbon cables seems fairly unlikely. The speakerphone works fine and so does my bluetooth headset so I am fairly confident that it is not a software issue. I have used Black Satin ROM and now I have installed Schaps 3.6 (both nice ROMs btw)
Thanks to anyone who has spent the time to read this post, hopefully someone may be able to shed some light on it for me. I got the phone a fortnight ago and still haven't been able to use it properly and it's starting to drive me nuts.....
Thanks
Craig
Hello all!
First, thanks for an awesome forum! It has both helped me tweak my Wizard, and also get help when I have needed it.
Well, I have no choice now but to ask here. Last autumn, my warranty was almost up, and a wierd problem presented itself. The mic and speaker suddenly just stopped working! The sidespeakers still work, I think, because the phone rings when someone calls me. But the caller can't hear me, and I can't hear the caller. And there isn't a hint of sound in it, no static or noise, there simply is nothing.
As there were only a few days before the 2 year warranty was up, I ran to my dealer and turned it in. A few weeks later, the phone returned, working again. But now that I come to think about it, I don't remember if I got a replacement or if they actually repaired it... It looked a little like they handled it rough though, maybe it was another phone... Well, that's not important right now.
The same thing has happened again! Summary:
1. Mic & phonespeaker dead
2. Stereo speakers work under certain conditions
3. Wired headset that came with the phone works, both for calling and media
So it seems like a hardware problem. Please note, although I downgraded the phone to original, official Swedish Qtek 9100 ROM, it has been thoroughly tweaked and upgraded to a number of different WM6 ROMs - but all that has been working beatifully!
Still, what are the odds for the mic&speaker dying twice in a row, on different phones (i think the present one is a replacement)?!?
Question: Does anyone recognize this? Is there a possibility that it is software related, and maybe fixable? I have searched both the web and these forums but haven't really found any information on it.
ANY input would be greatly appreciated!
Additional information:
Qtek 9100 (Swedish), G3 model, WM6 upgrade successful (unlocked)
EDIT: There are no system sounds, which is wierd, because the phone can still ring. I thought the system sounds came from the stereo speakers on the sides of the device?
Hello all!
It is a glorious day to be alive!!! Or to have a fully functional Wizard, at least!
Lol - my topic isn't very old, and i reply to it myself with a solution (?). I Googled after the Wizard service manual, and found it right here on Xda .
In all honesty, i didn't do all that much. I just followed the disassembly instructions of the wizard about half-way through, to the point where you get down to the back of the motherboard. I poked and fiddled enough to locate the mic assembly, only to discover that the mic is soldered to the mainboard of the phone. So, i figured i'd just leave it be, because if the mic is really broken the motherboard needs to be repleaced, or a replacement mic needs to be soldered on there.
After removing A LOT of dust in there (honestly, i think the service center that had my device last time wasn't very careful with anything, even a screw was missing! ), i reassembled it. The flat cable running to the keyboard was also a little skewed, but that may have been me, anyway i corrected it too. Same with the speakers.
Long story short, after successfully reassmbling the phone, i fired it up, called my home phone and voila! I works!
Not much of a fix, as i don't really know what i did exactly, but dust, dirt and some bad connections/soldering may have benn the culprit.
All in all, i'm very pleased with my afternoon here. Thanks for stopping by .
epatnor said:
Hello all!
It is a glorious day to be alive!!! Or to have a fully functional Wizard, at least!
Lol - my topic isn't very old, and i reply to it myself with a solution (?). I Googled after the Wizard service manual, and found it right here on Xda .
In all honesty, i didn't do all that much. I just followed the disassembly instructions of the wizard about half-way through, to the point where you get down to the back of the motherboard. I poked and fiddled enough to locate the mic assembly, only to discover that the mic is soldered to the mainboard of the phone. So, i figured i'd just leave it be, because if the mic is really broken the motherboard needs to be repleaced, or a replacement mic needs to be soldered on there.
After removing A LOT of dust in there (honestly, i think the service center that had my device last time wasn't very careful with anything, even a screw was missing! ), i reassembled it. The flat cable running to the keyboard was also a little skewed, but that may have been me, anyway i corrected it too. Same with the speakers.
Long story short, after successfully reassmbling the phone, i fired it up, called my home phone and voila! I works!
Not much of a fix, as i don't really know what i did exactly, but dust, dirt and some bad connections/soldering may have benn the culprit.
All in all, i'm very pleased with my afternoon here. Thanks for stopping by .
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Click to collapse
hi epatnor,
I think the problem with your phone was a stucked microswitch in the 2,5 mm connector for the headset. I read about it here in the forum. Sometimes the switch stays in the closed position and the phone still thinks the headset is connected. Thats why all the sound is sent to the not connected headset and therefor your phone seems to be not working (unless you connect the headset)...
But removing the dust is for sure not a bad thing...
For the next time: I think there was an easier solution for this problem than disassembling your phone...
regards
huibuh_1
Thanks huibuh_1,
Yes this was probably not the smoothest way of "fixing" it. That said, the stucked microswitch theory would actually fit my problem well - I can see now that the exact problem I was having would arise if such a switch was indeed stuck.
However, I think that the problem would be more intermittent since I actually use that port now and then - especially since it's the only way to talk (besides using a bluetooth headset that is). And since I connect the wired headset now and again the switch is used and moved, I suspect that this would result in the speaker/mic coming online again maybe..? Temporarily at least?
All the same, thanks for replying - this might happen again and with your information I'm better prepared for it!
Anyone else had this problem yet? Had mine since Oct. 4th
I didn't try to do a data wipe. Just took it to T-mobile for a replacement. Didn't want it to start working again because I had got a scratch on my phone anyways and it was a good opportunity to get a replacement.
Me too. When I use my headphone, people on the other line can't hear me. This happen more than once. I try to do a hard reset but it still don't work.... anyone have any solution.
tino888 said:
Me too. When I use my headphone, people on the other line can't hear me. This happen more than once. I try to do a hard reset but it still don't work.... anyone have any solution.
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Click to collapse
My issue was the microphone on the phone. Did you not buy from T-mobile or other authorized outlet? Your phone should be within warranty.
Another thing to try would be a Data wipe/factory reset.
Another thing I noticed is that when I charge my phone there is an LED in the earpiece. My last G2's LED must have been defective.
Hi, what happen if you buy the phone from craiglist, how can I return ?
tino888 said:
Hi, what happen if you buy the phone from craiglist, how can I return ?
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Click to collapse
Contact HTC about warranty service I guess. I don't understand why someone would sell the phone on craigslist when it is within the 14 day return policy for tmobile where you can get a full refund unless maybe it was stolen.
You can contact HTC here: http://www.htc.com/europe/CA_Hotline.aspx?region=NorthAmerica
I'm just speculating here, but it's based on past experience with flexible connectors like the one used to bridge the display portion to the body. I'm surprised to see the possible defect occurring so early in life of this handset, but the fact that the ribbon is forced to bend back 180 with a radius of less than 1mm when the display is open puts a LOT of stress on the thin conductors of the ribbon. The problem might have been precluded by HTC using carbon traces rather than typical metallic copper on this critical component. See for yourself by looking at your phone edgewise next time you flip it open. If we're lucky and enough handsets fail like this HTC MIGHT do something of a product recall. Incidentally, has anyone with a dead mic also experienced random screen garbage or erratic touch response? Again I point to the same design flaw.
Here's to hoping I'm dead wrong guys!
This problem just happened to me. With no apparent reason, the internal speaker stopped working. People can hear me, but I can´t hear anything.
Funny thing tho, if I activate the external speaker, it works. The problem is the internal speaker only.
Is it a known problem like the shoddy usb connector on some kaisers ?
tino888 said:
Hi, what happen if you buy the phone from craiglist, how can I return ?
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Click to collapse
dont say anything to tmobile about where you bought it from. there is a one year warranty the original date of purchase. at least there was with the motorola cliq that i got off craigslist. returned it for a fab'd one without scratches gonna do it one more time right before the year is up haha
My G2's mic has also stopped working, been looking around different websites for parts, but I can't seem to find it, u guys know anyone?
If I use it with the headphones/mic, it works fine, people hear me and all. If not, people can't hear me.
FWIW, I had this exact problem shortly before Christmas. the mic started by cutting out sometimes, then failing altogether. Using an external mic worked fine so it wasn't software, just the physical connection to the built in mic. I'm pretty sure that sivalley is right in his speculation that the issue is the flexible ribbon connector.
Fortunately for me my phone was under warranty and HTC arranged to pick it up etc.
Weirdly the day before they were due to pick it up, the whole screen stopped working. I could power up and feel the vibration etc, but the screen never came on. Again I think the common factor was the flexible ribbon.
When HTC repaired it it came with a long list of things they'd replaced to get it working again, so it may not be as simple as just replacing a ribbon connector.
I have no idea whether it's possible to source the parts, but it might be worth finding out how much HTC would charge to fix it if it's not under warranty (could still be a good deal)
Hello. A few days ago I lost the sound on the left channel on my N910F. I tried with different headphones (and also my headphones on other phone). The headphones are ok but I have no sound on the left channel (the headphones microphone works though). I tried cleaning the internal connector as good as I can but no luck, so I sent the phone to a samsung service for warranty. They called me the next day saying they wont touch the phone because it is rooted which voided the warranty.
Is the phones connector a separate module which I can change myself? If so how expensive is it? It also could be the motherboard... I only used dr ketan's rom and emotroid on this phone... I've been rooting and flashing samsung devices sice the S1 days (every iteration) and never heard of something like this.. that's why I'm blaming a physical issue with the connector.
Thanks.
----- LE ------
It's the right channel which is not working, the left one is ok. I am now ordering the replacement part, if anyone interested here's how you change it: https://www.youtube.com/watch?v=QsUhVTj6Drc