Boot loop help - Nexus Player Q&A, Help & Troubleshooting

was flashing back to stock followed manual directions as flash all bat file didnt work. One step is to erase cache.img i did that not realizing there is no cache.img file and now the nexus player just sits at the spinning colored dots and doesn't go any further any help would be appreciated

Ok fixed it figured out how to boot into recovery and did wipe of cache it fixed the issue

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SOFT BRICK need help

okay so i just got my nexus and coming from htc one s i fariley decent at flashing and rooting and all that cool stuff.
but im right now im stuck in a bootloop at the google screen with pad unlock i tried relocking the bootloader and then unlokcing it again and flahsing cwm and factory reseting but still stuck at bootloop. ( if anything i had already updated to 4.2.2 ) so i need help thanks
Download wugresh root toolkit for nexus devices, and then use the Flash stock+unroot and select current status as soft/bricked/bootloop
this is a known issue with some units after unlocking the bootloader.
boot into fastboot again and flash custom recovery .img file with terminal
run recovery and clear cache, dalvik cache, and fix permissions then reboot.
your phone should boot in under a minute.
(this took me about an hour of watching the boot animation to figure out...I wanted to pull my hair out lol)
thanks man im trying this now and it looks like it's working ill get back to you on the status and thanks to the other guy who had suggestion

[Q] 5.0 Won't Work

Firstly the flash-all.bat wouldn't work, it kept failing at the boot.img, saying it wasn't in the file. I extracted all the parts of the zip and flashed them manually, and I got a bootloop. I flashed TWRP and did a factory reset from the recovery, it then booted into Android 5.0, but with no home keys at the bottom of the screen. I did a factory reset from inside 5.0, but it didn't fix it.
I then flashed a factory image of 4.4.4, got the same boot.img and had to manually flash all the parts. the flashed 5.0 over the top of the factory image, again with the boot.img is missing error, and again the home keys were missing.
I did another factory reset t see if it would fix it, but I still had no home buttons, so I ended up reverting back to 4.4.4, but when flashing that, I got the same boot.img error message, again. I had to manually flashed it and it booted into 4.4.4, and all is working.
Question is how do I get to 5.0 with home keys and not get the boot.img error message?
I had the same problem
unzipping the zip inside the tar.gz and following http://forum.xda-developers.com/showpost.php?p=34552123&postcount=1"]efrant's guide (flashing all img's individually and in the proper order) worked for me.

Soft Brick / Boot Loop

So I'm stuck in boot loop and have been attempting to flash a factory image. I've downloaded the factory image from google, extracted it and ran flash-all. This however fails at the end when it attempts to flash the system.img. I then just flash the system.img by it self and it does successfully flash. however i'm still in boot loop.
Any ideas? Got the device yesterday and i'm softbricked already :crying::crying::crying:

Device Boot Looping/Soft Brick

I decided to unlock the bootloader so that i could flash TWRP recovery but after unlocking the bootloader on my device, it has been stuck on the logo screen with "powered by android" under it. I have tried using fastboot to clear userdata & cache but that just leads to my phone again being stuck on the logo screen. The device also can't boot into recovery. When I chose to power off in fastboot it causes me to be stuck on the logo screen. Any help is appreciated I am on android oreo btw
Did you try a back to stock zip? go to fastboot and run flash-all.bat, while your device is plugged in ofcourse.
supervandd said:
I decided to unlock the bootloader so that i could flash TWRP recovery but after unlocking the bootloader on my device, it has been stuck on the logo screen with "powered by android" under it. I have tried using fastboot to clear userdata & cache but that just leads to my phone again being stuck on the logo screen. The device also can't boot into recovery. When I chose to power off in fastboot it causes me to be stuck on the logo screen. Any help is appreciated I am on android oreo btw
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Click to collapse
Let me guess.
You unlocked the boot loader and flashed TWRP and now you are looping, right?
There is no compatible TWRP that is compatible with Oreo on this phone.
You cannot leave TWRP installed. You can only install it along enough to get the recovery to boot.
You then must flash the stock boot image.
I had this problem tonight also. In my case I suspect it had to do with the install of magisk in which I checked both boxes and patched the bootloader. on reboot I was stuck on boot. Just wanted to add my solution. I got the pie back to stock zip here https://forum.xda-developers.com/essential-phone/development/stock-7-1-1-nmj20d-t3701681 then I put it into the adb folder and ran the flashall.bat script. I tried the no wipe one and it saved my information. very happy I didnt have to resetup my phone in the end.
did you remember to flash a stock boot.img before flashing magisk (to clear TWRP?)

Stuck at "Google" screen after TWRP wipe

Hi,
I did a TWRP wipe (everything checked) to prepare for a restore to stock, but my device is now stuck at the very first "Google" screen with the pad lock icon at the bottom. How do I get it to boot?
goister said:
Hi,
I did a TWRP wipe (everything checked) to prepare for a restore to stock, but my device is now stuck at the very first "Google" screen with the pad lock icon at the bottom. How do I get it to boot?
Click to expand...
Click to collapse
So since everything was checked, that means you wiped the system partition. The device will not boot if you do that unless you flash a factory image via fastboot or new ROM via TWRP
OK, I thought wiping /system would just bring it back to factory state. 2 questions now
1. How do I get to recovery when it's always stuck at the Google screen with no adb access? Would I have to wait for the battery to run out (hence turn off), charge it for a while, then use the buttons to boot to recovery, or is there a faster way?
2. I am actually trying to revert to stock ROM (downloaded at https://developers.google.com/android/images#angler) by following step 10 of the Heisenburg guide (https://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928) which advises me to use fastboot to flash the individual images. In my case, how do I boot to fastboot?
OK, so I managed to boot to the bootloader and run the following commands as per the Heisenberg guide (using the stock MTC20L firmware)
Code:
fastboot flash bootloader C:\angler\images\bootloader-angler-angler-xx.xx.img
fastboot reboot-bootloader
fastboot flash radio C:\angler\images\radio-angler-angler-xx.xx.img
fastboot reboot-bootloader
fastboot flash boot C:\angler\images\boot.img
fastboot erase cache
(above command is unnecessary on Android 7.1.2 and above)
fastboot flash cache C:\angler\images\cache.img
(above command is unnecessary on Android 7.1.2 and above)
fastboot flash recovery C:\angler\images\recovery.img
fastboot flash system C:\angler\images\system.img
fastboot flash vendor C:\angler\images\vendor.img
Everything was successful, and I did a fastboot reboot after that.
However, my device still doesn't boot up. This time. It's boot loops for a few times before turning off.
I tried booting up to bootloader with power/vol-. Curiously, I can now only do this when cable is connected. If cable is disconnected, the orange LED just blinks once when power button is pressed, and nothing happens. Once cable is connected, then I'm able to boot up to bootloader with the button combination. I then retried the flash process again, but still no go. I noticed after fastboot reboot that the orange LED blinked a few times before rebooting and boot looping.
Kinda stuck now, any ideas?
Try booting into recovery and doing a factory reset. I've had that happen to me a few times after flashing factory images and a wipe in recovery always fixed it.
Just for future information: if at any time the device is stuck in a bootloop you can get it to robot into recovery by holding the power and volume down buttons for 10 seconds, or get it to boot into bootloader by holding power and volume up buttons for 10 seconds.
Face_Plant said:
Try booting into recovery and doing a factory reset. I've had that happen to me a few times after flashing factory images and a wipe in recovery always fixed it.
Just for future information: if at any time the device is stuck in a bootloop you can get it to robot into recovery by holding the power and volume down buttons for 10 seconds, or get it to boot into bootloader by holding power and volume up buttons for 10 seconds.
Click to expand...
Click to collapse
Thanks. Booting into stock recovery shows an exclamation sign with "no command", since I don't have TWRP anymore. Would I need to first flash TWRP before I can do a factory reset?
I just tried flashing to the same sock firmware as before the problem happened (7.1.2 N2G47W) but still same problem. I notice that after the Google logo disappears and the screen goes blank, the orange LED blinks 10 times before rebooting.
Edit: Tried factory resetting in stock recovery (by holding down power button and pressing vol+), the rebooting after factory reset. Still getting a boot loop.
OK I solved the problem. Apparently if you reboot after the flash, you need to disconnect the USB cable, else it will boot loop.
OK I solved the problem. Apparently if you reboot after the flash, you need to disconnect the USB cable, else it will boot loop.
goister said:
OK I solved the problem. Apparently if you reboot after the flash, you need to disconnect the USB cable, else it will boot loop.
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brother help me! i am facing same issue
first little info abt my device.
my device was running on android nougat with twrp recovery installed but the device was not rooted.
so get back to stock and install oreo I followed every step given on http://www.androidexplained.com/nexus-6p-revert-stock/ but somehow my phone is stuck at bootloop with no recovery installed.
Please help me here.
As per the Heisenberg guide, if you don't install root (SuperSU or Magisk), TWRP won't stick, so you'll go back to stock recovery.
For me, simply unplugging the USB cable after rebooting after a flash solved my problem. For some reason, if the cable is connected during reboot, it would boot loop.
brother, somehow I managed to install twrp. but everytime I touch it 2-3 times the phone gets switched off.
then it keeps rebooting to 'Google' logo.
can you tell me what should I do now?
@goister Hi how you manage to get to recovery when it's always stuck at the Google screen with no adb access. Please I am stuck there
tommast said:
@goister Hi how you manage to get to recovery when it's always stuck at the Google screen with no adb access. Please I am stuck there
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hi, did youmanage to solve this problem? I am aving the exct same problem. Disconnecting the ucb isnt working for me

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