Galaxy Note 4 on T-Mobile does not charge to 100% - Galaxy Note 4 Q&A, Help & Troubleshooting

Hey guys,
Just wanted to share a problem that I have on my Note 4 with T-Mobile. I have only owned it for a couple of weeks (bought on Craigslist). Everything works fine but the phone would not charge to 100%. It did a couple of times but since then it mostly charges only to 82%-84% and then no matter how long I keep on charging it does not go up from that percentage.
I have tried hard reset, calibration the battery, turning of Fast Charging but nothing helps. Does anybody know what may be the cause of this?
Thank you.

Related

very slow charging from AC adaptor

hey guys, i was wondering if you've noticed that it takes the battery an extremely long time to charge to 100% through the AC adaptor.
i actually don't have a i9000, i'm on the US att variant captivate. i'm trying to figure out if this is a model specific problem (ie. just for us att users) or is it for all of the galaxy s phones.
while the galaxy s does have an extremely large battery, it shouldn't take 6 minutes to charge only 1% of battery. i've noticed that charging my captivate for 2 hours only nets a 40-50% charge, which is far lower than what i had previously experienced on my iphone and sony ericsson phones.
in my opinion, this is the biggest problem of my phone especially since i'm always on the go. i may have to switch phones since i always don't have the luxury of charging for 7-8 hours at a time.
thanks.
Yea the charge speed is very slow while the phone is turned ON.
- However when its turned off it charges really fast, like 30 min for full battery.
Kjeldmis said:
Yea the charge speed is very slow while the phone is turned ON.
- However when its turned off it charges really fast, like 30 min for full battery.
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I guess I had the same issue, slow charging lateron when the battery fully drained it refused to charge and hence cannot start. I tried via usb cable when I panicked something went wrong so I hard reset my phone to see if it is some software issue. It happened once again phone cannot be switched on since it cannot recharge via adapter, so took it to the service center they tested it and told me that the problem is with the AC adapter.
Now the phone is with me, I am still monitoring it to see and confirm once again that charging via usb cable is not an issue.

[Q] Really high battery drain for 2-3 hours right after charging, then settles

Hey all,
I'm not sure if anyone else has this issue (I searched the forums and didn't see anything). I noticed that the past 3 times I've charged my phone to 100%, the battery drain immediately after unplugging is around 3%/hour even if I don't use the phone. Then after the battery reaches anywhere in the 92 - 94% range, it settles down to about 0.8%/hour without me rebooting or taking any action. I know these numbers only because I have Better Battery Stats installed however I can't really tell what is chewing the battery since I haven't rooted yet.
Is this normal? I'm coming from a Note II that I rooted and installed a custom ROM and did not experience this.
That being said, I am super impressed with the battery on this thing. I am getting almost the same drain as my Note II which had a custom ROM installed.
Thanks ahead for any help/advice you can give me!
Hi i am also facing same issue.After fully charge the first 5 to 6 % battery draining very fastly approximately around 15 mins of usage then after that the battery settles and the draining will be normal.Does any one else is facing the same issue what may be the problem and resolution for this?
Dr. Mantis Toboggan said:
Hey all,
I'm not sure if anyone else has this issue (I searched the forums and didn't see anything). I noticed that the past 3 times I've charged my phone to 100%, the battery drain immediately after unplugging is around 3%/hour even if I don't use the phone. Then after the battery reaches anywhere in the 92 - 94% range, it settles down to about 0.8%/hour without me rebooting or taking any action. I know these numbers only because I have Better Battery Stats installed however I can't really tell what is chewing the battery since I haven't rooted yet.
Is this normal? I'm coming from a Note II that I rooted and installed a custom ROM and did not experience this.
That being said, I am super impressed with the battery on this thing. I am getting almost the same drain as my Note II which had a custom ROM installed.
Thanks ahead for any help/advice you can give me!
Click to expand...
Click to collapse
I noticed that as well..
I am considering rooting... not sure but I may get an answer through BBS with root features.
Also next time I charge, I'm going to try rebooting the phone immediately after unplugging from the power source.
I think that is just how the way battery percentage is calculated. I read somewhere that from the first 10 or 15 percent are somewhat inaccurate.
Sorry, I'll try and find a source for this later. Currently at school.
Are you guys charging from the wall charger or from the computer usb? And also, I remember non oem chargers tend to do this on my S4 and htc one.... haven't tested on my s5 yet though
Hi I am using the standard charge that comes along with the phone by the way what is the meaning of non oem charger
btort1 said:
Are you guys charging from the wall charger or from the computer usb? And also, I remember non oem chargers tend to do this on my S4 and htc one.... haven't tested on my s5 yet though
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btort1 said:
Are you guys charging from the wall charger or from the computer usb? And also, I remember non oem chargers tend to do this on my S4 and htc one.... haven't tested on my s5 yet though
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Sorry that's info I should have specified in OP... I'm using the charger that came with the phone and it is happening both through the wall and from the computer USB.

[Q] G900P Slow battery charge..fix?

Hey guys. I just purchased the phone and the charging on it is slow as @#@Q. WHen it does fully charge it drains fast, 10 hours with light usage. I have disabled and deleted many apps so far and no go. Right now I am hopeful that disabling google search works. Has anybody else had this issue and have any fixes? My next step is to do a full factory reset, which is no biggy since its new. But would suck to have to download everything again.
aft_lizard01 said:
Hey guys. I just purchased the phone and the charging on it is slow as @#@Q. WHen it does fully charge it drains fast, 10 hours with light usage. I have disabled and deleted many apps so far and no go. Right now I am hopeful that disabling google search works. Has anybody else had this issue and have any fixes? My next step is to do a full factory reset, which is no biggy since its new. But would suck to have to download everything again.
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Click to collapse
Are you using the Samsung OEM charger and cable? If not you will experience slower charging. This is due to the specifications on the adapter + phone itself detecting each other, and applying a special charge voltage.
solrazr said:
Are you using the Samsung OEM charger and cable? If not you will experience slower charging. This is due to the specifications on the adapter + phone itself detecting each other, and applying a special charge voltage.
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Click to collapse
Of course. Even if I didn't it should never take 5+ hours to charge off of usb 3.0 especially with my pc which has a feature that boosts the amperage for charging. Also a slow charge shouldn't affect its discharge rate.
I fixed the slow charge
Google Search was the problem child. I stopped it and the charging took off. I restarted the app, just because I like it, and it hasnt caused a problem since.
Now for the battery drain, it has only slightly improved. It lasted about 15 hours yesterday with very very light use. Today I let it charge an extra 12 hours and cross my fingers it has only discharged 4 percent with about 30 minutes of talk time and two hours off charger.
What roms camn I flash on the Sprint G900P? On My TMO s4 M919, I was also able to flash the international i9505

Battery/Charging Issue

Hi everyone,
Thought i needed to come to the expert on this one as i've not seen much online, but i have seen a little on here.
I'm having severe charging/battery issues on my Nexus 6p. The phone is about 18-20 months old now (purchased in nov 2015).
So I'm on the beta program so i have Android O developer preview 4 installed currently. Over the last few months ive found that my battery has been depleting rather quickly, which is not too much of a bother as i have chargers scattered around the place, either that are Benson approved or it's OEM. This last week ive been trying to charge my phone and after leaving it on charge all night i woke up with it at 90%. Then when in bed i placed it on charge and was using it before i went to sleep and i found that it was discharging (all with the OEM charger). Now it is taking an absolute age to charge so I'm trying to figure out what the problem is.
1. The battery has reached full cycle and now i need to replace it (i've ordered a replacement battery but dont feel comfortable installing it myself).
2. The charging port is messed up?
3. I need to roll back from Android O?
Please let me know what your thoughts are and if you need any other info let me know.
I appreciate the help.
Thanks
My Nexus 6P is also on the Beta Program - Android O.
The problem I am having is that my phone is no longer rapid charging ... it just says charging.
My brother also has a Nexus 6P and I used his charger and cable that is rapid charging his phone and it is still not rapid charging mine.
Does anyone else have this same problem or know of a fix for this problem?
I'm also on DP4 Android O. I had this problem when I installed every DP. I got a tip around the net. And it worked for the drainage problem don't know about charging problem. Make battery to dry. Make sure your phone doesn't still have any juice left. And Try to startup your phone for a five to ten times without being plugged. And now plugin the charger and wait till it reaches full. This may may or may not work but you can see decent battery life than the previous usage. Worked for me

One Plus 2 battery drain

Hello,
I am using One Plus 2 for a few years already. Lately I started suffering because of battery drain and long time charging. Problem is quite serious because while charging and using phone battery % is getting down. It takes whole night to charge it to 100% and in the midday I have 20% left.
I tried to use different chargers and cables. Didn't help.
Today I changed battery to new one. Didn't help.
Wiped out unofficial rom, installed official stock one. No addtional apps installed. Didn't help.
I am charging it with charge monitor app and while on AC charging I get very unstable charging graph. I need to turn off screen and leave phone untouched to charge it.
https: //zapodaj.net/21c02b80b986a.png.html
Where else to look for a reason?
Usually LTE connection drain the battery. Try disable it and try for few hours.
I tried to charge it with airplane mode. Didn't help neither.
Hi
Did you resolve your issue? I have same situation but I think that happened after when I do update Oxygen, now charger my battery is really slow and drain battery really quick. I can just leave, not touched my OP2 for all day and the battery after 8hrs got 30%. I buy original battery and still nothing change for better.
Gimitrin said:
Hi
Did you resolve your issue? I have same situation but I think that happened after when I do update Oxygen, now charger my battery is really slow and drain battery really quick. I can just leave, not touched my OP2 for all day and the battery after 8hrs got 30%. I buy original battery and still nothing change for better.
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Click to collapse
Hi
Have you tried to change the charging cable. I had the same issue and changed the charging cable. It worked for me.
optimus858 said:
Hi
Have you tried to change the charging cable. I had the same issue and changed the charging cable. It worked for me.
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Another problem is with a cable because original cables for OP2 can't buy anywhere right now, the company OnePlus has stopped production this cable for this device so I buy original cable Dash Charger from site oneplus.net
Three possibilities (at least):
* The charger is not working
* The cable is not working
* The battery is failing
Solutions for the first two are more obvious than the last one. Pick up a new or working used charger/cable. But the battery is a little dicier. And frankly, it is also more likely the cause for this than a bad cable or charger (esp. charger). But re the battery... No direct sales from Oneplus are available except via an official Oneplus repair job, which requires you sending your phone to them and them replacing the battery. Obnoxious, eh?!
The unofficial route? This is frowned on by many here, but not me. Buy a cheap ebay battery for the oneplus 2. Look for one that at least promises the battery's power matches the phone's specs. I bought one for $12 from an American seller (because I wanted a bit more accountability if it didn't work). They do work. They also take a while to start reporting their voltages and charges correctly, and must be charged / discharged completely a few times before things start getting accurate.
That's no official answer... just one guy's experience. Hope it helps.

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