System uupdate button is missing - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi all,
just got a note 4 with 4.4.4 installed on it. Went to "about" looking for system update just to find out its not there.
Any one has any idea what the deal is?
I also tried plugging the device via usb and updating using the kies software, no joy either.
any help would be most appreciated thanks!

Is this device fake? Which model do you have?

Related

sgs firmware update stopped working

hy, i just got an samsung galaxy s a few days ago.when i connect it to pc KIES finds a new firware( it's still runing 2.1 update 1),after i press START,i get an error: firmware update has stopped working... cand anyone help? thx in advance
ionelys said:
hy, i just got an samsung galaxy s a few days ago.when i connect it to pc KIES finds a new firware( it's still runing 2.1 update 1),after i press START,i get an error: firmware update has stopped working... cand anyone help? thx in advance
Click to expand...
Click to collapse
More background please:
OS?, Kies version?, are you using the stock USB cable?....etc.
The os is the stock sgs firmware 2.1update 1,i am not using the stock usb cable it's an xperia x10cable,it's that a problem?
Cable wrong also turn off firewall .
jje
I tried with an original cable and still doesn't work.i run on win7 32 bit and the latest version of kies
I also have similar error.
I even reset my device to factory setting, and when I connect, Kies prompts to update the device firmware(as following), however - when I click update, it throws the error "FirmwareUpdate has stopped working"
Current firmware version: PDA:JG4 / PHONE:JG4 / CSC:JG4
(INU)
Latest firmware version: PDA:JP6 / PHONE:JP2 / CSC:JP5
(INU)
My Laptop - windows 7 64 bit.
Kies version: 2.0.0.11014_49
Check if all drivers are installed properly,
Have you rooted your device?
Sent from my Nexus S using XDA Premium App
bumer17 said:
Check if all drivers are installed properly,
Have you rooted your device?
Sent from my Nexus S using XDA Premium App
Click to expand...
Click to collapse
I reset my device to factory settings - so definitely not rooted any more.
Kies is able to detect the device and suggest the firmware upgrade - only to crash thereafter.
In fact I am able to do everything else - sync, browse etc.
can be something wrong with the pc?i can't understand why is happening this
Fairly common problem with multiple posts on the subject probably even a FAQ .
Seems to be many different reasons why Kies fails for some .
jje
i am running an orange romania SIM,the phone was not bought from them, do you think they could help me with the update?
Which version of Kies are you using? Try getting the latest version and run Kies as Administrator.
yeah same problem with me , My phone is i9003 newly purchased and i installed kies new version, I connected my phone it showing new upgrade and i accept that ... it says downloading please wait, once everything done it shows me error
my os is windows 7 64 bit
kies version is 2.0011014_49
i tried all kind of stuff,runding in admin,latest version,compatibility mide tc, nothing works... i really don't get it...
ionelys said:
i tried all kind of stuff,runding in admin,latest version,compatibility mide tc, nothing works... i really don't get it...
Click to expand...
Click to collapse
Your solution is there:
http://forum.xda-developers.com/showthread.php?t=997974
do not forget to thank
i tried this solution too,now it's stops somewhere at collecting update parts or something like that,but the program really stops, i also get that error: firmware update has stopped working...
Phone supplier or service centre is where i would go .
jje
i also had the same problem. i tried on 3 diff laptops but same thing. but jst keep on trying...i think after 30-40 tries..luck was on my side...and it worked.
tats how kies is
i found the "solution".kies has some compatibility issues with win7,i tried it on a PC that was runing xp and worked great,thx everyone for help

MSM8960 Driver Installation Error

Hi there,
I've just downloaded the latest Note 3 leaked software build which I've been anticipatedly waiting for and I've hit a brick wall. I have Kies installed and when the phone is powered on the computer recognises it and can interact with it however when I turn my phone into Download Mode my computer says
MSM8960 Driver couldn't be installed?
Help
I APOLOGISE, WINDOWS UPDATE SETTINGS WERE BLOCKING DRIVER INSTALLATION. PLEASE DELETE.
I Have the same issue with my Galaxy Note 3 on Windows 8.1 using Samsung Kies version 3
I just uninstalled Kies 3 and installed latest 2 version available form samsung.com/kies and it solved the problem.
jaaystott said:
I APOLOGISE, WINDOWS UPDATE SETTINGS WERE BLOCKING DRIVER INSTALLATION. PLEASE DELETE.
Click to expand...
Click to collapse
Hi there, I am sorry, but how did you un-block win driver installation?
I updated Kies3 to the latest release...
I went into system, Windows Updates, change settings, and then ticket all the update boxes...
Now I don't see the error anymore, Kies can see and work on my SM-N9005 Note 3 but Odin stil won't see it!
Any ideas how to fix this?
Forget that... the problem went away by itself after a few reboot of Win7.
It's solved. Thanks
You need to turn off the USB-Debugging option in the Developer-tools/options. After turn off this function the Windows Update found 2 Drivers and install them. After this my Odin v.3.10.6 become cennection to com4 Usb-connector where my S5 was pluckt in.
that way it workt by my galaxy s5
speedson
Try reading the date on posts you reply to June 2014 .
Hi JJEgan...i did see that but its still a problem how is actually...i couldnt find a good solution in web. so i did use this old Thread to post it in here

Help!!!! I think i bricked my phone

So I tried rooting my galaxy note 4 (Baseband: N910AUCU1COC4, firmware version: 5.1.1) using KingRoot. After it was done it said that it was rooted, but once I rebooted it wouldn't go to the home menu
So I did some research and came upon Kies. I tried using that but it wouldn't even connect to my PC via USB
Then I tried Odin to try and install a stock firmware (N910AUCU1COC4 version 5.0.1), but everytime I did that it would just give me the fail message "SYS REV CHECK FAIL: Refer 2 > Binary 1"
Please help. I just want to be able to use my phone again. Is there nothing I can do?
keep in mind this is my first time using any of these programs and i'm extremely new to this. I'm really desperate at this point
any help is appreciated. thanks
Anyone?
Nevermind, I fixed the problem by flashing a stock rom with a different baseband (N910AUCU2DOI2) from here http://androidromupdate.com/att-galaxy-note-4-sm-n910a-stock-firmware/ and now it's working pretty much perfectly...
...except I don't have my mobile data anymore. Can someone help with that?
I managed to fix that problem as well using this video https://www.youtube.com/watch?v=faZArwrXIO4

Install firmware in Asus Zenpad 10 (P00C)

Hello everyone!
I have a big issue with this tablet: after the new update to 7.0 I notice the system is consuming a lot of internal space and the system is not stable like it should be.
What I would like to do is to revert to the previous firmware/version or try to install any other bootloader wich now is beeing very difficult because I dont know how to do and the steps that I read to do it are very complicated.
Does anyone can help me to install the firmware on this tablet?
I have everything, the tools, the firmwares, cables, the pc... everything.
Then other thing is when I try to go to bootloader, I mean, is in chinese!!! Is not even simple and looks I cant solv my problem at all.
Please, anyone can give me a hand?
Thanks in advance for all your help and sorry about my bad english.
I will give a party with those who can help me and I will offer beers to everyone!
Thanks!
Where did you get the firmware ?
I have exactly the same problems. I managed to get the Z300M software from the ASUS website but not the P00C. Would like to roll back to software from May or before.
same EXACT problem... looks like audio_dump .wav files are the culprit but cannot delete them. used fastboot to factory reset after 7.0 update and problem came back 3 days later! can't find any older updates for the p00c online either
Somebody posted a possible solution in another thread. Can you see if it works for you?
diplomatic said:
Hey guys, see if this works:
Install Engineer Mode MTK shortcut
Turn on developer options
Start Engineer Mode. Go to Hardware Testing -> Audio -> Audio Logger
Uncheck any boxes that are checked
Profit (and maybe reboot)
All in all, I don't understand why some tablets have the logging enabled and other don't, if this is indeed the issue. I've never seen it enabled, even after a factory reset.
If you have the audio logging issue on either the Z380M or the Z300M, please post:
Your firmware SKU
Your region code given by the property ro.config.versatility (may need a terminal app to read that via getprop)
The firmware version you were on when you reset your tablet
Click to expand...
Click to collapse

SM-N910F stuck in Firmware Encountered an Issue (ODIN Mode)

I have a Note4 that had Android version 4.4.4. I wanted to upgrade to 6.0.1 but the Odin failed at the last step (hidden.img I believe). Now, on reboot it goes to Firmware has encountered an error. Use Kies. I tried Kies but it says that SM-N910F is not supported for initialising.
Next, searching online, I found a PIT file and used that. No luck. Same issue. I guess, I screwed up now since original partition is probably lost. Question however is - can I recover in any way? Kies and Smart Switch both fail to recognize device.
Ths SSN is N910FGSMH. It is UK model I believe but I don't know which operator. What are my options at experimenting and recovering? I had tried N910FXXU1DQHC_N910FEVR1DQH1_EVR and then EVR-N910FXXS1DQG5-20170731165019 ODIN files.
Hi, agaurav
Did you get to a solution?
Thanks
I did but I don't remember the solution at all. I am not good at these things so don't know which website and what instructions helped me get this working more than a year back.
Sorry, can't help now.
vomae said:
Hi, agaurav
Did you get to a solution?
Thanks
Click to expand...
Click to collapse
i had the same error, i found i was flashing the wrong firmware plus i used a different usb port, my phone was network unlocked so i used uk btu version https://samfrew.com/download/Galaxy__Note__4__-Snapdragon-__/fn5k/BTU/N910FXXU1DRI2/N910FBTU1DRJ1/

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