AVRCP Issues (Track Metadata Over Bluetooth) - Galaxy Note 4 Q&A, Help & Troubleshooting

If anyone is having issues getting track metadata to show on their vehicle or other device using their Galaxy Note 4 (regardless of carrier), check out this topic I have started on T-Mobile's support. Hopefully, with enough support and people pitching in that this problem exists, something might be done about it. Just jump in and give your two cents =/
https://support.t-mobile.com/thread/95497?sr=inbox

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Questions from a new(bie) Mogul owner

Hi all,
Please go easy on me here, as I have some probably pretty basic questions. I have been digging around the internet (mostly these forums) for the past two days since I got my new Mogul from Sprint running WM6. I had the PPC-6700 prior to this (as I expect most of you had) and I was fairly good at tinkering on that one, but I'm on new ground here with WM6 and a new phone.
First, I am a little confused by all the names.
For sure, I know that this phone can be called the Titan, the Mogul, or the PPC-6800. What I'm not sure of is that some people also call this the Hermes or the TyTn. I figured Titan and TyTn were the same things, but apparently not.
The main reason I'm asking is so that when I am looking for information and posts on this phone, which can I use and which should I disregard. It seems that many of the things posted under the Hermes forum are valid for the Mogul as well, but alas..I'm confused.
Once we get names settled, I'm going to start with only one other question that I have dire need for. I have looked around for answers and most are many months old, so I have to think that there are some more recent findings. My question regards Microsoft Voice Command 1.6 with a BT headset on this phone.
I have installed MS VC 1.6 and paired my new Cardo Scala 800 headset. It seems to work with the following problems:
1) BT quality is not great, including VC voice getting cut off. This is my first BT headset with this phone, and I have read that many people have poor BT quality with this phone. If that's the case, can anyone recommend a BT headset that works well with this phone (preferablly one that charges directly via mini-USB).
2) Confirmation don't work - based on what I have read this is a problem with all WM6 phones with VC 1.6. It appears the only solution is to disable confirmations completely. I have done this and it appears to be able to function. I just want to confirm that there isn't any newer data out there for this issue.
3) Last issue is that I don't get notifications. Meaning, when an incoming call comes in I get the ringing sound, but it doesn't tell me the name. In my searches I came across this posting:
http://forum.xda-developers.com/showthread.php?t=316881&page=51
It is for the Hermes (again..confused) but contains a zip file with 4 files to copy over the default VC files. When I did this and reset my phone, notifications seem to work. I want to make sure that this is the best way to get VC 1.6 working as fully as possible on this phone.
I really appreciate any feedback you can give.... I have a few more questions, but I'll wait till we get these squared away.
Thanks to all!
Well, I've not been a Mogul owner for much longer than you, and certainly have been a PPC owner less (this is my first PPC), however let me try to answer a few of your questions.
First, the "Sprint Mogul" is Sprint's name for this phone. The phone "codename" of sorts is the Titan, and model is the PPC-6800. Hopefully I got that all right. Bottom line, they all refer to the same phone. Also, different cell companies have different names for phones, so it can get a little confusing sometimes.
Now the TyTN is the same device as the Hermes, aka the 8525. From what I've gathered in my short experience, this is basically the same same phone as the Titan, however, it's the AT&T GSM version. Where we have CDMA and EVDO, it has GSM and HSDPA.
The files get tricky too, and you have to know your way around the system before you try replacing files from other phones. A lot of files (and issues) are general for WM6. That means that any device running WM6 may have these same files, behaviors, or issues. However, with that said, certain files are specific to the network. Some of the things like dialers are coded for GSM on one phone, and CDMA on another. So if you think it might have anything to do with the network, double check before you replace it from another phone that's on a different network. In your case, the voice command thing is general to WM6, so grabbing the files from the Hermes was ok.
The bluetooth? Well, that's a question a lot of us still have. The bluetooth on these phones suck. I've heard a lot of people say it's HTC's fault, and I've also heard a few people say WM6 just isn't good with BT anyway. I personally haven't gotten into what's wrong with it much yet, so I can't tell you exactly the issues, but we can only hope for a firmware and/or software update in the future that will help these problems.
I know that if you look around, I've seen lists where people have listed which BT headsets seem to work well, and which don't. The only I have, and thus have tested, is a Jawbone, and I can report, as well as tell you from reading, it's one of the better BT headsets for this phone. It's a little expensive though, so it's not in everyone's price range. Unfortunately I can't help much past that since I've never used any other, but if you search you can probably find threads like I mentioned and just get feedback from other people.
Also, I've never played with Voice Command, so I can't answer any more specific questions on that subject. Hopefully I helped clear a few things up. As I said, I'm definitely still learning myself, but I've been taking in all kinds of information. I love this phone and don't see how I've survived without a PocketPC before.
Ajerman,
Thanks for your input. Ok that makes sense regarding the AT&T GSM version. I think most of what I will want to tweak will be related to WM6 and not carriers.
Unfortunately my Cardo 800 BT headset is my first headset too, and this is the first time I'm using it with the phone. So, I too don't have anything to gauge it against. I'm probably going to return the headset however as it was advertised as having a mini-usb charging jack, when infact it has a micro-usb. I saw the jawbone, looks nice, but again, I only want a headset that uses a mini-usb jack (too many adapters to carry around).
My next questions (hopefully someone can address), is unlocking the Extended ROM for customization. I did this on the PPC-6700 WM5 with an Extended rom unlocker tool and modified the config.txt in there to automatically install certain apps upon hard-reset.
I need to assist the mobile admins at my company with setting everyone's phone up with some additional settings en masse.
Is it safe to use the same procedures on WM6? I'm probably going to try it anyway but thought someone could point me to a good primer on upgrading my skills from WM5 to WM6.
Any more input is valued!
thanks

Bluetooth A2DP issues w/ 2.1

So, I have searched all over these forums, and cannot find a difinitive answer or solution. I have problems with A2DP when connecting w/ the BT in my car, since installing a 2.1 ROM (currently DC 2.09.01). When connected, the music plays about twice as fast as it should, then slows down, then speeds up again. Conversley, Android 1.5 worked fine. There has been a lot of talk of BT issues, but it doesn't appear there are any solutions. Am I correct, or has someone found a solution? THanks.
ZenEXP works if you dont mind switching.
I have had those problems occasionally with all 2.1 ROMs I have tried. Usually, if I pause and then unpause it solves the problem. Sometimes I have to do it more than once.
I'm currently running ZenEXP and I've had the problem a few times, but it has been significantly less than with other ROMs. However, AVRCP hasn't been working with ZenEXP, whereas it has worked on other 2.1 ROMs, such as DC.
So, with the unrooted stock Sprint 2.1 software, A2DP works?
The Darchdroid ROM actually fixes this problem! I had the exact same problem as you with playing audio in my 2010 Mazda 3 and Darchstar's ROM fixed it for me, it's the only ROM I have found so far that fixes the bluetooth
I have a problem with my bluetooth headset when I'm playing music, the music stutters alot, I almost have to hold my phone a certain way with very little movement in order for it to play decently. Any solutions on that problem?
I have a problem with my bluetooth headset when I'm playing music, the music stutters alot, I almost have to hold my phone a certain way with very little movement in order for it to play decently. Any solutions on that problem?
Click to expand...
Click to collapse
Turn off/disconnect headset while playing music fixes studdering for me in settings under bluetooth for the connected device. Disconnect the ' phone' while playing. Haven't really tested this on anything but my kenwood head unit.
-------------------------------------
Sent via the XDA Tapatalk App
here's a reply I received from HTC support:
Hello, I understand that you have had issues with your bluetooth since the update for your Hero. With the update, the entire bluetooth stack was updated, and thus some bluetooth devices that previously worked are unfortunately no longer compatible. While we have not heard any information about nor made announcements about any upcoming patches to address this, it is not at all out of the realm of possibility. Otherwise, you may want to try a different bluetooth headset. I do apologize for any inconvenience you may have experienced. If you have any other questions, feel free to contact us again. You can find additional support at support forums at community.htc.com. There is also a customer satisfaction survey for you to take if you are interested. Philip HTC Technical Support www.htc.com www.twitter.com/htc
Bluetooth Stack?
So is it possible for one of the developers on this site to rewrite the bluetooth stack or copy the old one from 1.5 that worked?
I have a Panasonic TH12 bluetooth home phone that worked fine before 2.1. I recently bought an AT&T bluetooth phone and it does the same thing. Will pair but not connect.
aschlect said:
Hello, I understand that you have had issues with your bluetooth since the update for your Hero. With the update, the entire bluetooth stack was updated, and thus some bluetooth devices that previously worked are unfortunately no longer compatible. While we have not heard any information about nor made announcements about any upcoming patches to address this, it is not at all out of the realm of possibility. Otherwise, you may want to try a different bluetooth headset. I do apologize for any inconvenience you may have experienced. If you have any other questions, feel free to contact us again. You can find additional support at support forums at community.htc.com. There is also a customer satisfaction survey for you to take if you are interested. Philip HTC Technical Support www.htc.com www.twitter.com/htc
Click to expand...
Click to collapse
I have to call BS on this. (Not on the post, on the reply)
Why would any company not support legacy hardware as simple as Bluetooth. Especially since most devices aren't even Bluetooth v3/v4 standard yet. And Bluetooth 2.1 is 1. Not very old and 2. What 90% of Bluetooth device still manufactured are! and its been around since 2006!
I honestly can't believe a company is going to just say "Oh its to old" instead of fixing their crap. as far as I know v3/v4 is fully backwards compatible to 2.1 because they include "Classic Bluetooth" protocols!
Not to mention I doubt the hardware in our phone is even capable of v4 stuff. I'll have to do some more research on what BT chip is in the phone. Utter BS.
Either Phillip or HTC is a moron.
CDMA Hero Specs for BT:
Supported Profiles: HSP 1.1, HFP 1.5, A2DP, AVRC, (OPP, PBA)
version 2.0+EDR / possibly upgradeable to 2.1+EDR, plus OPP and PBA profiles
2.1 FULLY backwards compatible to v1. Meaning HTC built the crappiest BT Stack allowable by law to say it includes it. May as well have not bothered.
Someone could probably redo things with AOSP and a newer bluez stack.
Kcarpenter said:
<snip>
2.1 FULLY backwards compatible to v1. Meaning HTC built the crappiest BT Stack allowable by law to say it includes it. May as well have not bothered.
Someone could probably redo things with AOSP and a newer bluez stack.
Click to expand...
Click to collapse
Yeah, I just bought a BT USB adapter so I could exchange files and synch and stuff. I got it to work ONE time and all it did was pass 200 of my contacts to my phone from my PC. Like it was just waiting to upchuck on me. After that, nothing.
There's three hours of my life and $8.99 I'll never get back.
Bluetooth is pretty much the #1 complaint that users have been posting on the Sprint Community Forums (here's the HTC Hero section). Nearly all of those complaints say that Bluetooth now doesn't work at all or just plain sucks on the stock 2.1 Sprint/HTC release. Which probably also means that any ROM here based on 2.1 stock will also suck it up bad with Bluetooth compatibility. Known problem, no one has done anything about it yet. It sounds like AOSP ROMs don't have this issue, so at least that's good.

[Q] No Artist / Track info using Bluetooth when streaming to Car Audio

Hi all,
After many reviews and considerations, I upgraded from my Iphone 4 and decided to got with the S4.
Everything's been working great, except the fact that I previously used to stream all my music from my Iphone 4 (using Spotify) to my Car Audio (Volkswagen RCD510) including track info etc and it worked great. Imagine my suprise when I hooked up the S4 and realize that it's not showing the track info?! First I thought I'd done something wrong (happened once before on the Iphone too), so I looked and looked through all the settings, but everything was ok. It just kept showing the random "BT-Audio" message all the time.
When I started reading online, I come to 2 different conlusions:
1. I've seen on the Spotify forums that people are demanding the very same thing and it's on their "wishlist" for future upgrades. I can't doublecheck this as no app is transferring the info currently. On the Iphone, Youtube, Itunes, Spotify, all tranferred the track info.
2. From what I've been reading, the phone needs to support AVCRP v1.3 to fully transfer all the info, including track / artist etc. Correct? Does the S4 support v1.3 by default or does this need to be altered with a custom ROM like on some other devices?
Any ideas on how to fix this?
Thanks.
All the best,
Marthax
Try the original music player from samsung. I got the information transmited to a bluetooth receiver ( sonyericsson mw600). Android supported from the age of gingerbread.
Sent from my GT-I9505 using xda premium
That made the track info appear, but the time is missing. Are you getting the time displayed?
Found this thread which solved my problem :victory:!
Metadata is now working. The only thing left is the time elapsed / remaining, but I can live with that until Spotify releases their own official fix.

[Q] Note 3 Bluetooth and Car Radio ?

Hi everyone, first post here (though I've been following the forums for about 2 months now).
I have a fairly specific question regarding the Note 3's Bluetooth capabilities and my car radio (Pioneer AVH 8400). I have been a Wazer for about two years now and use the app almost every day. I wanted to know if anyone has experience with using even a past Note 1 or 2 (or I guess any recent Samsung phone for that matter) in their car. My question is, will Waze (on a Note 3) interrupt the radio to report an accident or new direction, and then return back to the radio?
To be more clear, I tried using it with my uncle's Note 1 and had one issue. When I am on my Bluetooth setting on my receiver, say listening to spotify. The song that is playing will decrease in volume, Waze will report the notification and then song will resume. However, the phone that I am coming from (iPhone 5) would do the same while on my radio setting. It would fade out, report the notification and then return to the station. However, I could not get that to work on the Note 1.
Is it a Note 1 Bluetooth limitation or will this not just work?
Thanks in advance.
cbr09123 said:
Hi everyone, first post here (though I've been following the forums for about 2 months now).
I have a fairly specific question regarding the Note 3's Bluetooth capabilities and my car radio (Pioneer AVH 8400). I have been a Wazer for about two years now and use the app almost every day. I wanted to know if anyone has experience with using even a past Note 1 or 2 (or I guess any recent Samsung phone for that matter) in their car. My question is, will Waze (on a Note 3) interrupt the radio to report an accident or new direction, and then return back to the radio?
To be more clear, I tried using it with my uncle's Note 1 and had one issue. When I am on my Bluetooth setting on my receiver, say listening to spotify. The song that is playing will decrease in volume, Waze will report the notification and then song will resume. However, the phone that I am coming from (iPhone 5) would do the same while on my radio setting. It would fade out, report the notification and then return to the station. However, I could not get that to work on the Note 1.
Is it a Note 1 Bluetooth limitation or will this not just work?
Thanks in advance.
Click to expand...
Click to collapse
The way in which an app will interact with other apps using the audio engine is controlled by the app in question. As such, certain music players will simply decrease volume when another app grabs the audio engine while others will do a hard pause. Others even will allow you to specify the behavior you wish. Look at PowerAMP for an example of such an app.

Bluetooth Car Issues

I have a strange problem in regards to the Bluetooth connecting to my car.
I have a Freelander 2 2011 registration. The phone connects fine to the car. The problem arises when I am on a phone call. Periodically whilst on a phone call (there appears to be no pattern) for no reason the phone would disconnect from the car. The phone call is still active (but now through the phone earpiece) and I need to tell the devices to connect to each other again and the phone call then resumes through my car speakers.
The strange thing is that I have monitored the connection when not on a call and it does not appear to disconnect at all.
I never once had this occur on my iPhone and I really like this phone but this problem is driving me mad.
Any solutions or recommendations?
Thanks
Sent from my iPad using Tapatalk
I had a similar issue with BT music, it would send to many requests, overload and stop/restart. There was an app that fixed it by deleting the data/cache that was building up but it required root and can't recall what it was called atm but if I find it, I'll post a link. That being said, a quick google search can probably give you the answer as well.
Im on exynos. No issues with BT in car whatsoever.
I have the same problem, the BT disconnects from the car during calls for no reason and then tries to reconnect again. Never happened with any of my other devices, including S6 Edge... really hope Samsung comes up with a solution, this is very annoying.
Just had this from Samsung
Dear Mr Murray
Just to update, I can confirm that this problem has been replicated within internal testing and our team are currently taking log-files for review to understand what could be the cause to then move towards identifying a resolution.
I am continuing to monitor and will update further as soon as I am able.
Regards
Sean Archer
Senior Customer Services Executive
t +44 (0)330 726 3932
f +44 (0)330 726 0002
e [email protected]
w www.samsung.com/uk
Samsung Electronics UK
Samsung House
1000 Hillswood Drive
Chertsey, Surrey, KT16 0PS
ryraum said:
Just had this from Samsung
Dear Mr Murray
Just to update, I can confirm that this problem has been replicated within internal testing and our team are currently taking log-files for review to understand what could be the cause to then move towards identifying a resolution.
I am continuing to monitor and will update further as soon as I am able.
Regards
Sean Archer
Senior Customer Services Executive
t +44 (0)330 726 3932
f +44 (0)330 726 0002
Samsung Electronics UK
Samsung House
1000 Hillswood Drive
Chertsey, Surrey, KT16 0PS
Click to expand...
Click to collapse
Be careful - Sean Archer may want to take your face.....off.
jjanik
Not worried, as his name is all over the internet. He seams to the sort of guy that sorts problems quickly.
Many thanks to him for doing a good Job.
He is not the sort to do as you suggest.
Dave
Same issue here with a 2016 Volvo. Good to read Samsung already replicated it, let's hope for a quick fix
I have the same issue in my 2013 Volvo C30 T5. Really annoying, if anyone finds a solution please share it here. Thank you.
I think I found a solution, go to app manager -> click more (upper right) -> click reset app preferences. Didn't have any problem in last 2 days.

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