Database Users

picking up the phone takes time

I have the german T-Mobile MDA-Pro with D1. (whytf can't I specifly that in my profile ?) I experience some strange thing with it. When I pick up the phone when someone calls me (by pressing the green phone button) it takes a while until the other side can hear me.
So whenever I answer a call (by pressing that green phone button) I will have to wait 5-8 seconds after the buttonpress until I say something or else the other side wont hear what I say and still thinks I havent answered the phone yet.

Yes! indead...I've got the same problem. is it a software bug?

I too have the same problem, and sometimes it hangs up the call even when I press the green button.
I've posted before and everyone has said 'Use the search'...I have and can't find anything relevent (don't think the search facility of this is very good).
Can someone PLEASE point us.
I really do miss the speed and efficiency of my XDA2s!

I have had some experience of this, it does delay mine was worse before I got rid of all th O2 tat, it is now liveable with, however it is cutting off when I press the answer button !!! OR IS IT after conducting tests using another mobile I found out that
1) the phone does not take very long before O2 divert the call to Voicemail
2) the phone starts ringing long before you know anything about it (its worse if the phone is asleep) it can be a good few seconds before it makes any indication noises
3) it carries on playing the ringtone after the call has been diverted which gives the impression that pressing the answer button is futile.

I have talked to the technical suppport of t-mobile germany and they told me they era aware of this issue and they will be releasing an update in Q12006 that will resolve this issue.

I have talked to the technical suppport of t-mobile germany and they told me they are aware of this issue and they will be releasing an update in Q12006 that will resolve this issue.

I too have this problem and for the moment while i await any future fixes from O2 or others, i am using the following short-term fix; Under phone settings I have changed the delay period before calls are forwarded to ansafone if unanswered (this works on O2 anywa). One problem with this is that callers may give up before they are diverted to ansafone if you set the delay too long

did this really resolve the issue I was talking about in my initial post ? (that when I pick up the phone by pressing the green button the caller can not hear me for the fist 10 seconds )

I have XDA Exec and kept getting confused why my GF always sounded confused and puzzled when I answered the phone, Id say "hello" and she would wait a while, then say "Hello? you there?"
I never realised it was MY phone that was cutting off my voice at the start of the call.
In regards to the delay ringing, and answering etc, I am giving all my friends instructions to bloody well keep ringing! I turn answerphone off normally as my phone is always on. If you want to speak to me, keep ringing till i answer, if I dont want to talk, ill reject the call.
Why ring twice and hang up? I could be doing anything that takes more than 2 seconds to get that damn phone out of my pocket, get it out the case, open it, see who is calling, press the button, damn, missed call.

Same problem here. I am seriously thinking about using this as just a PDA. I don't think it's practical to use a phone that only works some times. Somebody on HoFo said that the Universal isn't meant to be used as a phone, it can, but it isn't meant to be. I'm starting to agree.

I just like the idea of not having to carry around a phone AND a pda. I kind of hoped that's what the universal offers. But it kind of looks like it doesn't ...

Its a great phone when used as a hands free device, answers almost straight away, and has great volume unlike most hands free - my callers also comment that the line quality is excellent even if a few metres away from the phone.
I do always feel stupid though when using the phone as a standard phone, would feel more comfy putting a brick to my head.

I use the old phone ringer as my incomming call notifictaion and I hear my phone in plenty of time. The standard o2 incoming notification sound was useless. I don't know what T Mobile have but might be worth trying a different notification sound.
Cheers

I will have to wait 5-8 seconds after the buttonpress until I say something or else the other side wont hear what I say and still thinks I havent answered the phone yet
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Did anybody found a solution for this? this is very annoying.

Agreed, its just ridiculously slow - I worry whether or not I've hung up on people too, it takes a good few seconds before the line is actually dropped, let alone for the interface to update.

I've stopped using the "suspend" option and the phone seems to work like you'd expect (even on a cheap cell phone!). But the battery life is suffereing. Hopefully my new spare battery should be here soon.

I've stopped using the "suspend" option and the phone seems to work like you'd expect
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You mean I should walk around with some spare batteries in my pockets. :wink:
I think my pockets are too small for so many things.
Does anybody knows if this problem is known to HTC? Is there going to be an update?
It isn't possible that a phone doesn't act like a phone in these features that are already working 100 years. I want to pick up my phone and talk immediatly
By the way how do I switch off the "suspend" mode?

What is the "suspend" mode and how do I switch it off?

Look at Settings>Systems Tab>Power>Advanced Tab
Uncheck to "Turn off device if not used.."
This will stop the "suspend" mode

eeek ! Now I know why I would need an extra battery ....

Call Connection Problems

Hey, I've been lurking these forums for a while but I thought I'd come on to ask a question. I tried asking on sprintmogul.net but they didn't really help.
I've had my mogul for a few months but lately it's been developing a really annoying problem. I'm really not sure where it started exactly so I can't blame any apps in particular. When I receive a call the caller ID / ring and vibrate go off perfectly - the problem happens when I try to answer the call. Generally one of three things happens:
1 - The call connects instantly and just works - this happens pretty rarely, I remember the last time it happened the person calling was also on Sprint, if that makes any difference.
2 - The phone will just sort of hang there for about 10 seconds, caller ID popup still there, the ring stops though. Eventually the popup disappears and I get a missed call notification, as if I never clicked the answer button. This is what usually happens.
3 - The phone hangs like in situation 2, but the call eventually connects. This only happens if I press answer almost immediately after the phone starts to ring.
I'm on winMo 6.1 with the latest radio and am not running any major mods or hacks, just a few reg edits. I'll probably try a hard reset soon but ideas on things to try would be appreciated!

I am seeing this also, on both my own xv6800 and my wife's. It's VERY annoying.

Waking up on incoming calls takes too long....

I've just realized that I keep missing calls because it seems to me that the Touch HD takes entirely too long to wake up on an incoming call.
Example:
I called my phone, it rang TWO times before the phone started to wake up, by the time I was able to answer it, it was too late.
Anyway to speed up the waking of this phone on incoming calls. I can't have all these delays. Or is there a way to make it ring LONGER (as a workaround) before going to voicemail?
Does having the phone locked increase the time it takes to wake it up?
Question 2:
It seems like just picking up my phone from my desk answers it. That's no good, sometimes I want to pick it up to look the the caller id but it auto answers upon picking up the phone off my desk. Can this be disabled?

derrickonline said:
I've just realized that I keep missing calls because it seems to me that the Touch HD takes entirely too long to wake up on an incoming call.
Example:
I called my phone, it rang TWO times before the phone started to wake up, by the time I was able to answer it, it was too late.
Anyway to speed up the waking of this phone on incoming calls. I can't have all these delays. Or is there a way to make it ring LONGER (as a workaround) before going to voicemail?
Does having the phone locked increase the time it takes to wake it up?
Question 2:
It seems like just picking up my phone from my desk answers it. That's no good, sometimes I want to pick it up to look the the caller id but it auto answers upon picking up the phone off my desk. Can this be disabled?
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Try using 3rd party apps like 'Advanced Config', 'HD Tweak' and 'SKTools' to tweak to optimise your HD performance.
I know HD Tweak has the option to enable or disable ring delay for incoming calls

I have tweak HD now. So let me ask you, why would anyone want a ring delay in the first place?

I hate how long it takes to answer a call. Sometimes i answer on the first ring and the caller says "what took you so long?".
What's even worse is, if the phone is doing something and someone rings, i can press the answer button all i like but nothing happens...the phone seems to clogged up with other tasks. This may just be the ROM though, i'm about to flash the new Touch of HD rom so i'll see how it goes.

Gat, I'm pretty sure it's a power issue. Windows Mobile is slow and clunky especially on a 528Mhz processor. Can't wait for tegra or snapdragon. I don't think another rom will help you.

derrickonline said:
I have tweak HD now. So let me ask you, why would anyone want a ring delay in the first place?
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Personally I don't why, but I can't answer for everyone!
I hate how long it takes to answer a call. Sometimes i answer on the first ring and the caller says "what took you so long?".
What's even worse is, if the phone is doing something and someone rings, i can press the answer button all i like but nothing happens...the phone seems to clogged up with other tasks. This may just be the ROM though, i'm about to flash the new Touch of HD rom so i'll see how it goes.
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Try using Dutty's Xtreme V1.8 ROM, link below. I haven't experienced any delays since I started using this ROM. May be a coincidence, but worth a try!

With Dutty's V1.8 rom it takes half-a-ring before the screen wakes up, and then a whole ring on silent before it makes any sound. So 1 1/2 rings before I know some-one is calling.

Guys, don't. This is a issue and fixed by HTC, there's a official patch for this problem: htc.com/www/supportdownloadlist.aspx?p_id=179&act=sd&cat=all
fixed my equal problems at once!

The delay is caused by the HTC dialer and all the stuff it needs to load on an incomming call.
If it is a serious problem for you, use HD tweak to change the phone dialer back to WM6. This will give you instant ring on incomming call, but you will lose some features provided by the HTC dialer such as volume control during call, bluetooth notification on top bar,video calling and possibly mute on face down.
If you don't want to use HD Tweak the reg key is
HKLM\security\phone\skin_enabled
Option is 0 (disabled) 1 (enabled)
Soft reset to make the changes.

ardsar said:
The delay is caused by the HTC dialer and all the stuff it needs to load on an incomming call.
If it is a serious problem for you, use HD tweak to change the phone dialer back to WM6. This will give you instant ring on incomming call, but you will lose some features provided by the HTC dialer such as volume control during call, bluetooth notification on top bar,video calling and possibly mute on face down.
If you don't want to use HD Tweak the reg key is
HKLM\security\phone\skin_enabled
Option is 0 (disabled) 1 (enabled)
Soft reset to make the changes.
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Click to collapse
Hi, I tried this from HDTweak but it did not seem to make a difference. The phone still takes about 1.5 rings before it starts to ring itself. I have lost the bluetooth icon.
Hmmm - I think I will just go back to the HTC dialer

This post should be deleted, but I don't know how.
Sorry

This is a issue and fixed by HTC, there's a official patch for this problem: htc.com/www/supportdownloadlist.aspx?p_id=179&act=sd&cat=all
fixed my equal problems at once!
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bazzxdahtc, I can't find the patch for this issue under your link

This one should work: http://www.htc.com/europe/supportdownloadlist.aspx?p_id=179&act=sd&cat=all
Look for:
- Hot fix for improving the on-screen slider feature for answering calls
and
- Hot fix to enhance response time for HTC Touch HD
These two made my HD work a lot better then before! I used to miss calls often due to the lag in answering incoming calls.

bazzxdahtc said:
This one should work: http://www.htc.com/europe/supportdownloadlist.aspx?p_id=179&act=sd&cat=all
Look for:
- Hot fix for improving the on-screen slider feature for answering calls
and
- Hot fix to enhance response time for HTC Touch HD
These two made my HD work a lot better then before! I used to miss calls often due to the lag in answering incoming calls.
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These 2 fixes have nothing to do with the famous 2 ring delay. The response time improvement was to solve the latency when using the keyboard - ie sometimes it would appear to freeze. The second fix is for the slider only.
Suggest you guys do a bit of searching as there are a lot of threads relating to this famous 2 ring delay with wm6. The first incomming call always seems to take a bit longer after the phone has been switched off or soft reset - did you try and see what the delay is several times? Appologies that using the wm6 dialer did not work for you - it certainly does for me and many others.

Just trying to help...
I run stock ROM(1.14.404.3(V2227)NLD)+regular updates/patches and this works on my device, you doubt my experiences?
Have you actually tried these yourself? Or are you just reasoning from your cooked ROM...
Suggest you stay nice to everyone.

No i dont doubt your experience apart from the fact that htc fixes are not specific to the 2 ring delay. It also has nothing to do with the fact im using non stock rom .i applied these tweeks to the standard rom before flashing my device. if you do a search for 2 ring deLay, you will see that this is a common problem. Also other sites such as www.pocketshield.netserver01.com/readme.aspx make reference to this exact problem
I'm only tryin to help, and ive spent a lot of my time investigating this issue.

Just a quick thought.. do you have an MP3 assigned as ringtone? I recently added an MP3 ringtone and suddenly it took a lot longer before the phone started ringing..
Changed it back to one of the standard tones and it was much faster.

I agree about the MP3 issue.
I often see my Touch HD waking up to handle the call 1-2 seconds before I hear the ringtone. As soon as the dialler skin is up (or S2U2 application) then I am able to answer the call without the MP3 ring kicking in.

Before I use S2U2, Pocketshiel and Inesoft programs in the same time..it takes at least 4 seconds to starts ring. but now only S2U2 its only 1 sec.

Guys I'm using 1.19.831 stock ROM, applied ONLY Slider hotfix from HTC, ringing with mp3 file (around 900kb size) and do these tweaks in HDtweak and Advanced Config 3.3:
Incoming ring delay = no;
Battery icon in phone menu = no;
Filesystem cache: enabled
Filesystem cache size: 8 mb;
File system filter chace: 131072 sectors;
Glyph cahce: 64 kb;
The delay is around 1.5 ring BEFORE it start ringing. 1 ring before display answer slider. I'm not 100% sure if all of above settings have any connection with the problem, but with these one --> a whole 1 ring delay is gone away...

low in call volume

OK, everybody is claiming that low in call volume is fixed after 3/8 kernel, but try this: dial a number by keypad (with dial pad tones enabled) and make a call. listen to the volume level. Then disable dial pad tones and call again. there should be a huge difference in volume level. You can experiment the same thing by quickly enabling and disabling speakerphone while in a call. I guess the problem is, when a sound is played back (like a ringtone or dialpad tone) in call volume is reduced for a short time. This can be eliminated for outgoing calls by disabling dial pad tone or waiting 2 seconds before pressing call. But for incoming calls, even disabling ringtone is no good. I also tried LVH v3.6 to boost the in call volume but no good. I tried almost all builds, ROM and radio combinations. With the new kernels, all have this problem. The most important function for me is the phone part, anyone has a solution for this?

Did you really need to make a new thread for this? Couldn't this been posted in one of the -post your questions here- topic?
Fix: No, there's no obvious fix (yet). Best fix is to use the supplied (or custom) ear-piece. Never any problem with that.

I felt the need to make a new thread as the old threads were referring to old kernels and most people tend to read only the first post. I wanted to present my observations, which I believe are not stated before, in the original post. Sorry for bothering you and thanks for the info.

ozkaya said:
I felt the need to make a new thread as the old threads were referring to old kernels and most people tend to read only the first post. I wanted to present my observations, which I believe are not stated before, in the original post. Sorry for bothering you and thanks for the info.
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I understand why you'd want to open a new thread for this, but this topic will just as much go down under as soon as it's solved or (more not-so-useless) threads get added later on.
Your observations + results could be stickied/hotlinked in the answer topic if they seem to be right-on the money. That way we keep it all nice and tidy, ánd more people would find a quick answer

I have the same exact problem. I hope there is a fix for this soon. Searched multiple times, but haven't found any answer.
I notice when you pick up an incoming call. The volume starts from soft and goes a little louder after about 2-3 seconds.

hi im also suffering from a low in call volume as well with my HD2 has there been any way to resolve this?

iam facing low rington and media volume , i can hardly hear my ringtone when on other room

I disagree with maseo I found this thread useful,
THANKS DUDE
Sent from my HTC HD2 using XDA App

hey, try this
when u wait for the other side to pick up the phone or u pressed the answer button when a call comes in
press on the Speaker button to use the speaker phone, then turn it off
repeat it again once
your volume will get lounder just like in WM.

Edit: oops. it was just a hardware failure, the front speaker had bad connection, there are another speaker in the chassis that worked.

thanks
i press the speaker on & off and then is more louder. i wish this will be fix soon.

IT WORKS!!
Hey, so I was/am having this problem but i tried the mute/unmute during a call and it worked. Incoming and outgoing. Only problem is seems to be low every new phone call. So i have to do the mute/unmute at the beginning of each call for it to be ok!
Hopefully there is a permanent fix soon?
Thanks for the post.

I have this same problem. I read somewhere someone having a fix on this.

One more thing, any of you guys had the robo-voice?

Got the same issue. Still no fix out there?

Can't pick up calls lately

Hi
I'm not sure why I'm experiencing this lately but I use my LG G2 phone normally (surfing and listening to music...etc) but whenever I get a call and I try to swipe to pick the call, I found no response at all. As if I'm NOT doing any swipe at all and I end up missing the call. This happened many times losing calls for just not having a non-working touch screen whenever I get a call. This is driving me mad and I feel like I went totally wrong getting an LG instead of any other famous brand name like Samsung or HTC.
Any ideas are very well appreciated as I'm not quite ready financially to dump this phone yet!

magoooood said:
Hi
I'm not sure why I'm experiencing this lately but I use my LG G2 phone normally (surfing and listening to music...etc) but whenever I get a call and I try to swipe to pick the call, I found no response at all. As if I'm NOT doing any swipe at all and I end up missing the call. This happened many times losing calls for just not having a non-working touch screen whenever I get a call. This is driving me mad and I feel like I went totally wrong getting an LG instead of any other famous brand name like Samsung or HTC.
Any ideas are very well appreciated as I'm not quite ready financially to dump this phone yet!
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This might be a stupid question, but do you have this problem when you are already using the phone? When you are using the phone already you don't swipe the screen, but you just press the answer button.

Lately I have the same problem. The phone and the touch screen is working correctly in every other situation.
The problem is only when I try to pickup the phone after around the 2nd ringtone. At that point the screen freeze. The buttons are still working, I can turn the screen on / off with the power button and mute the ringtone with the volume.
Anyone had resolved this issue?