Hi all.
I'm having these days a really weird issue with my G2. It was working fine while I was using 20G update, but after updating to 20H I have an odd issue with my screen. I updated via OTA (first time I do in that way) and it was successful, no errors or problems there. After one or two days I started to have problems with my screen, it was freezing sometimes while I was using an app. In the beginning happened like one per day or two for a few seconds, but now I'm getting annoyed since is like that almost every time I need to use an app.
The problem is that I don't think is a hardware problem like many others had, seems that is a software issue, so that's why I first decided to do a factory reset. Nothing changed, so after that I decided to flash a downloaded .kdz from different zones (20D, 20G, 20H from North of Europe and 20G, 20G from Open Europe). I still have the issue.
I recorded a video about my problem that you can watch here: youtu.be/5rYQiMQtpDg
As you can see, while the app freezes I still can use the sliding bar and bottom side buttons (back, home, menu) and I can open others apps that in a few seconds will freeze too. Sometimes when freeze appears there is a second issue with the screen or touch. Look in the video when I'm drawing lines, you'll see that there is a column in the left side that isn't working (sometimes seems that when I'm drawing in the rest of the screens, some lines or dots appear next to the frame). By the way, my screen don't have any dead zones. When my left column isn't working I still can slide down the upper slider.
Another thing that I saw is not working like should do is the brightness. Every time I switch on my phone is like when I bought it, with 100% brightness that I never use. Seems that my brightness configuration isn't saving or something.
I'm afraid of sending it to repair since is something that is only happening sometimes. I'm sure that they'll install everything and send me back the phone again, saying that they don't see any problem.
Any idea of what's the problem with my G2 or what can I do?
Thanks a lot, and sorry for my text. English is not my main language
Related
Remember eclair, when the screen every now and then went crazy and registered in a whole completely different spot other than where ya touched, causing you to have to shut your screen off and back on. Quite annoying but not a big deal since it rarely happened especially on customs ...
I figured I'd wait for this poll to pop up or read about it, but itching to know.
Anyways has anyone experienced this behavior with froyo yet?
I have not and for me that's awesome. Although it was minor and infrequent it still wasn't cool...
I've had this happen twice so far in two days, both times in the bottom right corner of the screen. Tapping 1 inch away from the bottom right corner would actually tap 1 cm farther down from where my finger was. But a quick screen off fixed it.
I had this problem very frequently the last few days.
I don't know what happend, as I had no problems since the froyo-update, but now it seems to come back – worse than ever.
I have MoDaCo Froyo and sometimes the screen goes really crazy (at every second touch, so not just rarely as in the past). But it still fixed the problem, if I try turning it on and off again…
I hate it
Yeah same, only in the last 5 or so days has this started happening.
Bottom left corner. Whenever i try to press the letter 'a' im either pushing the numbers button or the 'back' button. A right pain in the arse!
Also experienced this issue frequently, recently. The difference is trying to type a space and it going back.
Sent from my Nexus One using XDA App
happens when im typing. i hit "L" but it does backspace or any letter near the space bar as well. -__- like other people said a quick screen off fixes it. still annoying though.
Same for me. Used to be infrequent but since froyo its all the time. I eventually called support and they said must be acalibration issue so they are sending me a new phone. But I don't think its a hardware problem. We will see. Interestingly they did suggest a hard reset and of course I said I'd tried that (which I hadnt). So after the call 4 days ago I did try that and I have not had the problem since. New hardware should turn up tomorrow, so I guess I will swap it anyway and see what happens. Gina tripan was talking about this in This Week In Tech so I think its a widespread problem.
D
So a hard reset resolved the issue for you? Did you do a Titanum backup or sth like this or would that restore the touchscreen issues as well?
I don't want to lose all settings/app data/... again
But I guess if I only restore apps and app data (and no system settings etc.) it might work?
I can confirm that teh hard reset did NOT solve the problem, and I am still waiting for my new hardware.
I did not do a titanium backup, I just had the setting checked for my data and apps to be backed up with Google.
All my apps got reinstalled automatically, all I lost was the notes from my AK Notepad app which I thought were stored on SD Card but which are not (you can manually export them and reimport after hard reset if you need to).
D
Hi all,
I've recently switched to Android Roms on my HD2 after years of playing around with WM on it (as well as older HTC phones). However, this is the first time I ever encounter this problem:
After I had installed my first Android ROM (NexusHD2 v2.3; later updated to v2.4) I have been having a very weird problem with my touchscreen.
After a few minutes of reboot and working on my HD2, the screen goes crazy. It becomes uncontrollable, it starts switching from one tab to another, it becomes unresponsive to my taps, it won't click where I tap (it taps somewhere else), also it starts opening apps by itself (tapping by itself).
What is weird is that after a few seconds of this craziness, the touchscreen returns to normal functioning.
I searched for this problem online but couldn't get anything. I tried another ROM (Hyperdroid v9) but then after a few minutes of the flash, the same crazy behavior started.
This problem is really starting to make me hate my phone. Typing on the keyboard is the worst; and forget about browsing (clicks links randomly) or even gameplay.
I really hope someone could help me out. I hope this ends up to be a software issue. However if you think this is definitely a hardware one, do you have any suggestions on how I could fix it?
(I live in Lebanon, and in my country sending the phone for service is out of the question)
Sorry for the long text but I'm really getting desperate over this thing..
Best,
I'm going to switch back to WM6.5 in order to check whether this is an issue from Android or—hopefully not—a hardware one.
Hi all,
I have a black S7 Edge International version (Dual Sim version). The phone as a whole has been working great. I have been having certain issues though, they don't happen very often. So I'm not sure if its related to certain apps I have or if it's an issue with the phone.
Each issue happened on a separate day.
First problem: The phone froze when I was editing a photo on Adobe Lightroom. This was the first time I was using the app, so I launched after installing it. I tweaked a photo and noticed the phone lagging. They it froze, and I couldn't do anything on the screen. Nothing worked until I did a hard reset. Afterwards, the problem didn't occur again, although I haven't tried Lightroom since, so maybe I should, to see if the problem is with the app. Does this happen often with lightroom? Or could this be a phone issue?
Second Problem: On another day I had my phone randomly start vibrating, like it was receiving a call. I had just made three calls to my wife, and thought she was calling back. However, there was no call notification, and nothing on the drop down menu. There was also no ringtone. The phone kept vibrating, and wouldn't stop. I pressed the power button and reset, then the problem stopped.
Final problem: Today, I've been using the phone fine. However I was playing angry birds and then pressed the home button, so the game was still on it's memory, and being multitasked. I used the phone again a few times, then I noticed on the bottom that the game launcher circle (was on the bottom of my homescreen), even though the game was not open (still in the multitask window - I assumed) I tried to click the multitask window, and the button lit up, but nothing happened. The multitask window had frozen. Again it required a restart, and now it's working.
Given that I'm having these three issues (none have repeated themselves though), is this just the phone needing an OTA update, early phone bugs, specific 3rd party app issues, or is it a more serious problem?
Should I take the phone to Samsung and ask for a replacement, or should I wait it out?
Would love some advice from people, and would also like to hear if you've had similar problems.
Current firmware I'm on: G935FXXU1APB6
Thanks!
Does anyone have any feedback on this? Thanks!
I have the first problem on my phone.
But I didn't use adobe lightroom
and I've seen many user reported this problem in many different threads. it seen a known issue.
Thanks for that stone... Hopefully it's a bug... Would love to hear if anyone thinks that it requires a replacement... Also, i just found a dead pixel on the top corner of my phone... it's completely black...
Is that grounds for replacing the phone, or is samsung wishy washy about the whole thing?
I have the second problem; sudden vibrations with no reason, no app pending or anything else; I start to think it is associated with the Smart Alarm being activated (in Advanced settings).....
Anyway, really a bug, in fact the Smart Alarm and Smart Stay are known for having made other problems previously, but seems they didn't correct all the bugs.....
eyeatoma said:
Thanks for that stone... Hopefully it's a bug... Would love to hear if anyone thinks that it requires a replacement... Also, i just found a dead pixel on the top corner of my phone... it's completely black...
Is that grounds for replacing the phone, or is samsung wishy washy about the whole thing?
Click to expand...
Click to collapse
If there's a dead pixel I would return it.... There has been alot of people talking about freezing and rebooting... I've experienced too.... Most likely a software issue.... When I got the S6 last year my phone would reboot 3-5 times a day until a software update came out.... The continuous vibration I haven't heard anyone talk about... But if your still in you grace period I would get another phone for the pixels alone... Too nice and new to have to deal with that
Galaxy S7 edge
Hey, I have the same phone with the same firmware. I experienced the freezing right after I opened the camera from the lock-screen, it lasted for a few minutes and then went away. I'm waiting till Sunday to get the OTA and if I don't, I'm just going to update using Odin, considering how the firmware for the SM-G935FD and SM-G935F is the same.
Sounds good, thanks for the advice guys... I went to Samsung, and they said they would replace the phone for the dead pixel... Will take a week to arrive, but I'm just glad it's getting replaced...
I would return it immediately while it is within your return period.
eyeatoma said:
Hi all,
I have a black S7 Edge International version (Dual Sim version). The phone as a whole has been working great. I have been having certain issues though, they don't happen very often. So I'm not sure if its related to certain apps I have or if it's an issue with the phone.
Each issue happened on a separate day.
First problem: The phone froze when I was editing a photo on Adobe Lightroom. This was the first time I was using the app, so I launched after installing it. I tweaked a photo and noticed the phone lagging. They it froze, and I couldn't do anything on the screen. Nothing worked until I did a hard reset. Afterwards, the problem didn't occur again, although I haven't tried Lightroom since, so maybe I should, to see if the problem is with the app. Does this happen often with lightroom? Or could this be a phone issue?
Second Problem: On another day I had my phone randomly start vibrating, like it was receiving a call. I had just made three calls to my wife, and thought she was calling back. However, there was no call notification, and nothing on the drop down menu. There was also no ringtone. The phone kept vibrating, and wouldn't stop. I pressed the power button and reset, then the problem stopped.
Final problem: Today, I've been using the phone fine. However I was playing angry birds and then pressed the home button, so the game was still on it's memory, and being multitasked. I used the phone again a few times, then I noticed on the bottom that the game launcher circle (was on the bottom of my homescreen), even though the game was not open (still in the multitask window - I assumed) I tried to click the multitask window, and the button lit up, but nothing happened. The multitask window had frozen. Again it required a restart, and now it's working.
Given that I'm having these three issues (none have repeated themselves though), is this just the phone needing an OTA update, early phone bugs, specific 3rd party app issues, or is it a more serious problem?
Should I take the phone to Samsung and ask for a replacement, or should I wait it out?
Would love some advice from people, and would also like to hear if you've had similar problems.
Current firmware I'm on: G935FXXU1APB6
Thanks!
Click to expand...
Click to collapse
None of the issues mentioned above, using since 2 weeks now, Adobe lightroom works great here,SM-G935FD:
BTW:you should have been on G935FXXU1APB8 by now:
http://www.sammobile.com/firmwares/database/SM-G935F/CAC/
Double post
hagba said:
None of the issues mentioned above, using since 2 weeks now, Adobe lightroom works great here,SM-G935FD:
BTW:you should have been on G935FXXU1APB8 by now:
http://www.sammobile.com/firmwares/database/SM-G935F/CAC/
Click to expand...
Click to collapse
Thanks Yerevan... I wanted to wait to see if I'd get an OTA update... Do you have the changelog for this firmware? What are the updates/improvements. THanks!
i mostly had camera freezes from lock screen and random reboots.... hopefully a software update will fix it
Just got hit with a Google software update
I pulled the update package to Inspect it.
It's 251mb and seems to address security issues.
My phone has been very laggy since I installed the update. Keyboard takes several seconds to catch up after I type a sentence. Swiping and scrolling is very jumpy. Now half my screen goes black sometimes, or when I switch apps half of it freezes on the screen and I can only see half of the home screen. Have you heard any other reports, or plans to roll back the update? Don't want to unlock and void warranty if I need to return it.
mrfyisms said:
My phone has been very laggy since I installed the update. Keyboard takes several seconds to catch up after I type a sentence. Swiping and scrolling is very jumpy. Now half my screen goes black sometimes, or when I switch apps half of it freezes on the screen and I can only see half of the home screen. Have you heard any other reports, or plans to roll back the update? Don't want to unlock and void warranty if I need to return it.
Click to expand...
Click to collapse
Same sh#t with mine. And it seems to be a usual problem for 10 Evo/Bolt as you can watch different videos on YouTube describing the problem.
HTC is still silent while some folks tell that they've problem with screen after 3 or even 4 replacements. I love the brand for a long time. But now they are really disappointing.
BTW, try to fast-knock the upper-center part of the touchscreen with 2*usual force. My screen goes black for 5-10 seconds and then works normally again.
camera lagging and playing video lags
Not sure if this is in the right thread but my Bolt was fine for about 6-8 weeks than seemingly out of the blue i noticed my videos lagging and when i move my camera around there is a lag before the new spot is focused in on.
I started with 1.17.651.15 and upgraded to 1.17.651.22. If was sometime after the upgrade that i noticed this. When i factory reset my device it will seem to work fine especially if i leave it alone. But after re-installing apps and setting up the phone this lag comes back. also notice on the keyboard entries and sliding down and acrosss the screens
thanks,
Tim
It seems my phone has a problem of ghost touch. The status bar slides down automatically and randomly. I turned on developer mode to see what happened, it seems, some coordinates near (320, 0) are clicked very often with no reason at all. It annoys me a lot since it interrupts my normal operation. Did someone has the same problem? And how do you solve it? Thanks
I had the same issue. top right of my screen would think it was being touch when it wasnt.
Yes, my wife's ph-1 has this issue. the ghost touches liked a bunch of Instagram posts, it was hilarious seeing my wife's reaction to this, and then she had to go back and unlike a bunch of crap posts.
But this is an issue and very serious one. I believe this could be also causing battery drain if it interacts with OS and causes deep sleep not to kick in when it should. If the issue happens again I will be contacting support to get this BS sorted out.
I have this issue on the oreo beta although it will keep touching the same spot continuously for about a minute or so and if it happens while the phones locked i cant do anything till it stops luckily its been happening less and less often
I had this happen on one phone but not the others, worse when the phone got hot
i think it's the screen, if you look closely, its not flat. Mine is kinda wavey at the edges, like there's a little too much adhesive, and i think that waviness gets worse when the phone gets hot, and causes the phantom touch
glasscitysd said:
I have this issue on the oreo beta although it will keep touching the same spot continuously for about a minute or so and if it happens while the phones locked i cant do anything till it stops luckily its been happening less and less often
Click to expand...
Click to collapse
It was gone for 3 days and now the problem is back today. I tried to restart in safe mode and problem is still there so it is a system issue, not caused by third party app.
Same issue here. No rhyme or reason I can see as to why
Mine was happening on my old PH-1 without the earpiece screen, but i got the new version i got has no issue.
This issue is very annoying I'm thinking of returning the device to Sprint and getting another but since it happens so random I wouldn't even be able to show them the issue. Thought it was an issue with the oreo beta but after going back to stock I still have the issue starting to regret buying this phone
I've never experienced this issue on mine
Bump. Been happening to me on Oreo beta. About once or twice a day it happens. I just lock and unlock the phone and it stops. It's weird. I think it has something to do with the screen sensitivity. It's more prone to happening when the device screen is all smudgy or if I just washed my hands.
I have the same issue too.
https://www.youtube.com/watch?v=wbHtJLQEU7o
Me too
Same issue here as well. I did the touch sensitivity trick as well and still getting it. Hope its a software issue and not a hardware one.
I haven't encountered ghost touch but encountered slow responding touch issue. Sometimes the touchscreen will respond to my command slower like 3-4 secs after i touch the screen. Every time this issue appears, a restart of my phone will clear it. Very likely software issue. I'm still on nougat, hopefully they fix it on Oreo before it goes out of beta.
My first PH-1 would become touch unresponsive for 30+ seconds all the time (it was fully updated at the time). It seemed to happen more frequently when I was typing on the stock keyboard. I eventually returned it and bought another several weeks later. I've had no issues with the new one-quite happy with it. I'm running the Beta2 update and enjoying it.
boidsonly said:
My first PH-1 would become touch unresponsive for 30+ seconds all the time (it was fully updated at the time). It seemed to happen more frequently when I was typing on the stock keyboard. I eventually returned it and bought another several weeks later. I've had no issues with the new one-quite happy with it. I'm running the Beta2 update and enjoying it.
Click to expand...
Click to collapse
That's good to know. Mine also happened when using the keyboard occasionally as well. I have a replacement set coming as my original set's packaging did not come with the pull tab on the box and there was a fingerprint smudge at the back of the phone when i took the phone out of the box the first time. I presumed mine was a used/returned set, not new as what i had ordered. Hope the new set fixes the issue.
My phone has the same issue whenever I'm charging it and using it at the same time it's registering multiple touches when I'm using just one finger on the screen, it mostly happen when I'm doing a long press action. In developers option I have show taps enable so I'm able to see all ghost touches.
I fixed my ghost touch issue with a simple hard reset.
It will come back sadly