Sometimes i am not able to hear incoming call voice - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I'm on stock 4.4.2 towel rooted and sometimes when I receive or make calls I cannot hear the other person. After I reboot it works again can some one help?

Willibda1 said:
I'm on stock 4.4.2 towel rooted and sometimes when I receive or make calls I cannot hear the other person. After I reboot it works again can some one help?
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I realize you only rooted your device, but you may want to try Odin back the stock image to rule out it being a software issue. If you still have problems, you may want to take it in to ATT store.

Related

[Q] No Sound and No Phone Calls After Updating Firmware and Rom, what should I do?

I have used custom roms for a while about 4 years on various models, I consider myself to know enough to get the job done and sometimes I know enough to get myself in trouble.
I ungraded my Galaxy S4 Sprint phone firmware to NAE from (http://forum.xda-developers.com/showthread.php?t=2338919), and then I put the KitKat rom from (http://forum.xda-developers.com/showthread.php?t=2650706), and when it came up, it did not have Data or Cell connectivity, (Said Unknown in settings screen) it had Wifi, and it had NO SOUND at all. So I moved back and put a 4.3 rom on there, and I got back the Data and Cell connectiviy, but still no SOUND at all, and when I used the Dialer app and dial a number it went to a white screen and then locked up and Force Closed.
Then I tried to go back and put MK2 firmware on from that same post above with same results. I have tried many ROM's of many varieties of Android and NO SOUND at all.
I am using Philz Recovery and doing the Wipe for Clean Install many times and then rebooting back into recovery mode before I install any Rom. I am using Odin 3.07 for the Modem firmware updates and have no indication that they are installing wrong.
I have searched for the solution on these forums and googleing it for the better part of 4 hours (At a late night job). I have not been able to fix it.
Please help. I have wifi, I can text and receive texts. I can not make phone calls or recieve phone calls. I can not play sounds or hear any sounds come from phone. Haptic response happens when it should.
I plan on going and downloading one of the Sprint Stock Roms to take it back to stock through and through to see if that helps and will post it that works, but if there is another solution with detailed steps to take, let me know.
[SOLVED] No SOUND after update.
micah.weihert said:
... I plan on going and downloading one of the Sprint Stock Roms to take it back to stock through and through to see if that helps and will post it that works, but if there is another solution with detailed steps to take, let me know.
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And that Plan worked. I downloaded the stock MK2 rom from sammobile website, using the free signup and then I used Odin 3.09 putting that rom in the AP spot.
Afterwards, I was Knoxed and Un Rooted, but I had SOUND where as before I did not.
So back to the process of de-knoxing and rooting.
I did find this process on XDA finally. Thanks.
micah.weihert said:
And that Plan worked. I downloaded the stock MK2 rom from sammobile website, using the free signup and then I used Odin 3.09 putting that rom in the AP spot.
Afterwards, I was Knoxed and Un Rooted, but I had SOUND where as before I did not.
So back to the process of de-knoxing and rooting.
I did find this process on XDA finally. Thanks.
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i'm having thesame issue, flashed NAE modem and every ROM after that has had no sound, constant re-boots, locking up, some ROMS work fine, others are unusable, but they all have the same problem: no sound. I'm goin g to flash back stock like you did, glad i searched before i created a thread just like yours, wish me luck.

Help I don't have any clue, No calls, no audio.

Hello, I bought a GS4 L720 online, the phone was on a bootloop, I factory resetted the phone and it works.
The phone was working but it was really slow! It was freezing on the lock screen, camera was not working. The phone was on the 4.4.2 NAE.
After that, I rooted the device with CF AutoRoot and then installed Philz Recovery.
Flashed TRIFORCE ROM and that solved the issue on the lock screen that was freezing but I have no audio still no calls also. ( I am using the phone international Im getting H+ in data but no calls.
Please help me, I had read a lot on here, its been 2 days and Im worried right now
Do you know what boot loader you are on?
..
Don't know exactly I had a custom rom installed and it doesn't show exactly what bootloader I am right now, I assume it is on the NAE bootloader.
I installed NAE modem with odin and now audio, call and wifi works fine.
I assume I have to install that modem after every install or what exactly I have to do?
awca22 said:
Don't know exactly I had a custom rom installed and it doesn't show exactly what bootloader I am right now, I assume it is on the NAE bootloader.
I installed NAE modem with odin and now audio, call and wifi works fine.
I assume I have to install that modem after every install or what exactly I have to do?
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Good to hear you got it working.
There's a "phone info" app in the app store that can tell you your bootloader. Also by chance any idea what the modem before flashing was?

Stock Rom 4.4.4 wont recieve or make calls

I used to run jasmine rom with my rooted note 3 (retail) it started giving me problems so I just went to stock 4.4.4 doing a clean erase in odin .. Now I know im stuck on 4.4.4. Until the new jasmine rom is released , but now I am having problems with this phone receiving and making phone calls .data is fine tho , receives text and sends them . When I call it from different phone it goes to voice mail and when I try to make a call it loses all signal on phone , bars disappear and then phone gets nothing until I either reboot or just let it sit and wait until it pops in again . im using this phone on metropcs i for a year now . ... Please if anyone has a fix or any help please let me know ..
Sounds like a radio incompatibility issue? I wonder if the radio is still the one used by Jasmine and it's incompatible with the stock 4.4.4 ROM.
Problem is, since 4.4.4 (as of now) isn't rootable, I don't think you can flash any other radios, but I could be mistaken. I only dabble in this stuff as needed.

AT&T OTA OC3 -- random shutdowns?

I upgraded to the official over-the-air OC3 Lollipop ROM yesterday on my AT&T Galaxy S4. Everything appeared to work fine except the phone would randomly shutdown while the screen was off. I did a factory reset yesterday evening and everything was working fine until late this afternoon, but now it's back to randomly shutting off while the phone is sitting idle. Anyone else having this issue? I'm assuming it's an issue with AT&T/Samsung's ****ty ROM because I never had this issue on KitKat. My phone is completely stock and unrooted. The only apps I have are: Textra, Nova Launcher, Tinder, Snapchat, Astro File Manager, Bleach icon set, Dolphin browser, and Shuttle music player.
Take it to an AT&T Device Support Center if there is one close to you, or call AT&T support.
Or... if you want to start customizing your phone, flash back to NJ4 and take the update again to see if it will solve the problem.
creepyncrawly said:
Take it to an AT&T Device Support Center if there is one close to you, or call AT&T support.
Or... if you want to start customizing your phone, flash back to NJ4 and take the update again to see if it will solve the problem.
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Thanks for the response. I guess I'll try flashing my phone, since I have some experience playing around with ROMs on my AT&T Captivate.
I take it I just use Odin and flash to NJ4? I won't run into any issues with incompatible bootloaders, not being rooted, etc.?
mintyfresh26 said:
Thanks for the response. I guess I'll try flashing my phone, since I have some experience playing around with ROMs on my AT&T Captivate.
I take it I just use Odin and flash to NJ4? I won't run into any issues with incompatible bootloaders, not being rooted, etc.?
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Look at guut13's guide in the general forum. You would need to flash NB1 and then try the OTA updates, one or two updates to get to NJ4 then take the OTA to OC3 again. You must not root or install safestrap if you take this route. There are other ways to go too, which you can read in that guide.

S4 i337M - No sound on calls (in/out) after flashing Stock 5.01 Loliipop ROM

Flashed stock 5.01 ROM and phone call function stopped working.
When calling, there is a connection but no sound can be heard on either end of call.
It WAS working briefly and briefly managed to 'fix' it. Everything else functions correctly. Wifi calling works perfect. SMS works perfect.
I have searched forums and Googled this (about 9 hours worth so today) so quite at a loss how to proceed.
Tried forums suggestions to:
- disable Google Now/OK Google voice functions
- disable S Voice functions
- removing and replacing SIM/SD card
- wiping cache
- air dusting earphone port
- clear Google Play services cache and data
- clear Drive cache
- boot into Safe Mode, still not working
Additionally tried re-wipe cache/DALVIK/data/entire device and re-installed different stock ROM, same problem
I flashed both BELL and Rogers stock Lollipop ROM from XDA post (http://forum.xda-developers.com/galaxy-s4-att/general/sgh-i337m-canadian-stock-official-t3082758) via Odin
Any suggestions???
The only thing that worked briefly was:
In App Info for the Phone App, I did 'clear data' and 'clear cache' for all THREE Phone Apps (yes, there are three, I don't know if this is normal or not as this is first time with Lollipop). This allowed the phone to work BRIEFLY, then problem returned.
Try flashing the latest stock from sammobile.com.
Hi,
Attempting this but both Bell and Rogers Lollipop firmware .ZIP are corrupt from Sammobile.com I've contacted their admin to advise of this as I have tried downloading multiple times with the same corrupt file result.
Are there any other reputable download site?
audit13 said:
Try flashing the latest stock from sammobile.com.
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I did a nandroid / efs backup with TWRP. Would there be any problems in restoring to 4.4.2 Kitkat using that???
audit13 said:
Try flashing the latest stock from sammobile.com.
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Anything to be concerned about reverting via TWRP to Kitkat
Tried Emergency Firmware recovery via KIES, no luck, re-wiped cache, did factory reset in stock recovery, still no good.
Tried swapping Sim card tray and Earphone port (had a parts phone kicking around that is stuck on boot logo ((TWRP/ODIN Flashing does not recover this phone sadly)))
Will try to revert to Kitkat via TWRP next.
Note: I AM able to make normal calls as long the device is connected via Bluetooth to my car or to my bluetooth headset. Discovered this after more googling/forum searching.
rogue_element said:
I did a nandroid / efs backup with TWRP. Would there be any problems in restoring to 4.4.2 Kitkat using that???
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What are you using to download from sammobile? I always use a win 7 machine.
What are program is being used to unzip the rom? You're only unzipping once?
Hi,
I'm using Win7 x64 Home Premium. WinRAR to unzip.
Since posting last I have restored Nandroid backup - phone function still didn't work and Google Play Services glitched out.
So, next downloaded 4.4.2 Kitkat from Sammobile, extracted no problem, flashed via Odin (no errors)- still no phone function
Wiped phone yet again, re-installed Kitkat one more time with Odia (no errors) - still no phone function
Used Kies to do Firmware Update and Initialization, (no errors) - still no phone function
Re-wiped again and used Kies once more, this time not doing App Restore function in case there is App causing issues and not signing into Google or Samsung Account to avoid anything restoring - still not working but interestingly there was a OTA update to 5.01 that installed fine - end result... phone function still not working.
If anybody can offer me another suggestion to try, I'll be happy to attempt but at this point I'm prepared to say f**k it and buy another phone.
I've been at this since last Saturday.
audit13 said:
What are you using to download from sammobile? I always use a win 7 machine.
What are program is being used to unzip the rom? You're only unzipping once?
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Click to collapse
After flashing with Odin, are you able to confirm that the bootloader and baseband match each other and the rom that was flashed? The imei is correctly displayed?
Since you are able to make calls via Bluetooth, are you able to hear the other party and the other party can hear you? What about calls via speakerphone?
Yes, I've attached a screenshot. Bootloader and baseband do match. This last round of install was done via OTA update that popped up after installing Kitkat. I just rolled with it as I figured if it's coming from Samsung directly, why not.
When making calls via Bluetooth, there are no issues. It functions as normal. It is just through the Phone App itself.
Interestingly, I discovered I can make outbound call no problem via Google Hangouts dialer as well. This is incredibly frustrating.
audit13 said:
After flashing with Odin, are you able to confirm that the bootloader and baseband match each other and the rom that was flashed? The imei is correctly displayed?
Since you are able to make calls via Bluetooth, are you able to hear the other party and the other party can hear you? What about calls via speakerphone?
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Did you try reflashing the OH1 ROM? Sounds redundant but I'm not sure what else to suggest short of putting the motherboard into another phone and trying it out.
Hi audit13,
Haven't tried installing mobo in another phone, will give that a whirl for sh*ts''grinz.
Been an incredibly frustrating process. Another interesting thing that has been happening is that I notice the boot up sequence takes a lot longer than I recall.
Have been trying to avoid using the phone.
Re-flashed OH1 using ODIN and earlier tonight, Kies. Still not working.
I'm wondering if doing something like reverting to very old ROM may do the trick instead.
Do you happen to know how old I can go? Jellybean? I will check sammobile and see what the oldest they have there.
Phone functions perfectly fine via Bluetooth still, IP calls via WhatsApp and Hangouts Dialer also work per normal. Just trying to place normal calls does not work.
Have also had bootloops lately too I notice.
You can go as far back as 4.4.2 from my experience.
You'r performing a factory wipe right after flashing in Odin?
Initial boot up after flashing and wiping usually takes a long time but it should become quicker as the cache builds up with each reboot.
@rogue_element have you found a solution?
My wife's phone is having the exact same problem.
It started happening like a couple months ago. Haven't flashed anything to it. It just suddenly happened.
Hi ImpheOtus,
No, I'm still searching for a solution. I tried reflashing and then factory reset per audit13 suggestions but still no luck. I even tried swapping the ear piece module from a parts phone and no go. Extremely frustrating. Shopping for a new phone at this point but I'm still trying for a resolution as I'm stubborn and don't like giving up.
Hi audit13,
I'm actually suspecting the something else at this point (virus/malware, etc.) in the bootloader or deeper. There has been other random odd behavior, and while I don't rule out something like a hardware problem either, the behavior has been very strange.
Perversely, my wife's phone briefly experienced the same issue as mine but it cleared up after a reboot.
I will go hunting for a tut on flashing bootloader and kernel only next to see if that helps. If you have any suggestions of where to look for tutorial and/or files please feel free.
I tried flashing 4.4.2 but no luck there either btw
Okay, try flashing with a pit file and the latest stock rom from sammobile.
audit13 said:
Okay, try flashing with a pit file and the latest stock rom from sammobile.
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Any particular suggestions regarding locating/selecting a pit file?
Is your phone a 16 GB sgh-i337m from Rogers, Telus, or Bell?
audit13 said:
Is your phone a 16 GB sgh-i337m from Rogers, Telus, or Bell?
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Its a Bell SGH-I337M 16gb phone
I attached a 16 GB pit file from my i337m.

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