Database Users

new trinity

Hi, I have just received my new (to me) SPV M700 from a guy on the internet.
It was originally locked to Orange. Has been flashed a few times by previous owner and has Ausdim on it (don't know what I'm talking about as am new to this stuff). It's been unlocked and upgraded to WM6.1, also has Tom Tom and European maps.
I put my O2 sim in and turned it on. What I got was a white screen with the words HTC, also MO5, BO5, DO3 Ausdim, and a tune played, then windows 6.1 screen came up. That's it. Nothing else happens, phone doesn't work, in fact nothing works. Oh yes, a green light at the top right hand side flashes occasionally.
Also, l had three new styli shipped from Japan. Pushed the white end onto the pen and inserted it into it's appropriate place on phone. Came to get it out and the end has come off leaving the stylus in the holder inside the machine. Oh dear. Not my day is it.
Any advice would be appreciated.
I have experience of flashing psp's and using pandora batteries so the prospect of fiddling with flashing is not totally scarey to me. But I did get to know the machine first and read a lot before trying it. Don't want to rush into such stuff with this phone if there is a simpler solution.
Cheers
Puddle

Hi guys,
I realise I may have upset people by posting a question before I have contributed anything to the forum.
Will be happy to do so when I have the phone up and running.
Here's a quick introduction......... if that's the protocol.
Am a retired aged person who loves tinkering with new technology. Was first introduced to computers with the Sinclair ZX81 which had 1k of ram, yes 1k!
I even got a 16k rampak for the back. Such wonderful technology, I also had a fiddle with machine code programming.
Then I got a Commodore 64, more fun. Later on, I got a Psion, again more programming and compiling fun. Then laterley I have a couple of pc's and a laptop. Also got recently a psp and liked it so much that I bought another one with custom firmeware on it. Have had lots of fun upgrading and such.
Just got a garmin for the car too for when we go off to France for a few months with caravan.
Just a quick introduction as to who I am. Have had a look at some of the posts and I have lots to learn. Thanks for making it happen to a golden oldie.
Cheers
Puddle ('cause my hobby is scuba diving)

Hmmm....I feel for you. My Trinity has the original wm5 rom, when I boot it up it starts with the white HTC screen you described but then kicks into windows. I doesn't sound good!
As for contributing first...don't stress about it. We all have to start somewhere

Thanks for the reply, the chap who sold me the phone is going to ring me tomorrow to see if he can sort it out.
My sim is a non 3g, is it possible that this could be the problem?
If it's something so simple I should be lucky.
I was really excited about getting the phone - a bit of a bummer that it isn't working.
Cheers
Lyv

I don't think it is the sim! Does the device boot without the sim? If not then it something deeper!

No, it is exactly the same with no sim in. Oh dear.
Perhaps it can be remedied by re flashing ??? The guy who previously flashed it may have the solution.
Cheers
Lyv

puddlediver said:
Hi, I have just received my new (to me) SPV M700 from a guy on the internet.
It was originally locked to Orange. Has been flashed a few times by previous owner and has Ausdim on it (don't know what I'm talking about as am new to this stuff). It's been unlocked and upgraded to WM6.1, also has Tom Tom and European maps.
I put my O2 sim in and turned it on. What I got was a white screen with the words HTC, also MO5, BO5, DO3 Ausdim, and a tune played, then windows 6.1 screen came up. That's it. Nothing else happens, phone doesn't work, in fact nothing works. Oh yes, a green light at the top right hand side flashes occasionally.
Also, l had three new styli shipped from Japan. Pushed the white end onto the pen and inserted it into it's appropriate place on phone. Came to get it out and the end has come off leaving the stylus in the holder inside the machine. Oh dear. Not my day is it.
Any advice would be appreciated.
I have experience of flashing psp's and using pandora batteries so the prospect of fiddling with flashing is not totally scarey to me. But I did get to know the machine first and read a lot before trying it. Don't want to rush into such stuff with this phone if there is a simpler solution.
Cheers
Puddle
Click to expand...
Click to collapse
Before thinking about reflashing, try Hard Resetting. Be warned: you will lose all data on your phone! ...but it could be a solution for your problem.

Thanks for the advice, will speak to the guy I bought it off tomorrow evening and if we don't get anywhere consider the hard reboot. (under guidance).
Regards
Lyv

Sorry.
It was my phone you bought so hello again! It's very strange that it's not getting past the Windows 6.1 splash screen even without a SIM as it was booting fine when I sent it and if it isn't getting past their even with the SIM removed then it may be something more intrinsic although I don't know what.
Hard reset the phone by pressing and holding both the soft keys and then using the stylus to reset the phone and follow the prompts, it will erase TomTom but you have all the back ups to reinstall that and I'll ring you and talk you through the process.
If the hard reset doesn't work then I'll shove a Mini SD to SD card converter in the post to you and walk you through flashing a new ROM from the memory card and if that doesn't fix it then I'm stumped and I'll give you a refund, but I'm sure it won't come to that.
Sorry for all the hassle!
Mike

Or if you're still awake feel free to ring me (don't mind returning the call to save your phone bill) and I'll try and talk you through everything now as I'll be up for an hour or two yet, you should have my phone number in the PM I sent you on YD.

Thanks for the reply Mike, would have been tucked up in bed when you posted so will speak with you tonight. Give me a bell on my landline, notified on yd site pm. I could ask a silly question.......did you load WM6.1?
Cheers
Lyv

Oh dear, all our efforts failed Looks like it's dead. Could have been dropped in transit, thank goodness for insurance.
Will have to look for another phone now.
Cheers
Lyv

not even flashing the firmware again helped ?

Soft and hard resetting does nothing. I tried connecting the device up to my pc with the usb cable but xp didn't have the drivers so can't access via that method.
Thanks for the reply anyway.
Lyv

You need to download and install Active Sync (at least version 4) before Windows XP will recognise the phone.
Get it here

Thanks IK, will download and try again. I was on an older version of activesync from when I used to use the IPAQ.
Cheers
Lyv

Upgraded my activesync to 4.5 and connected trinity. xp detected that a usb device had been added and activesync attempted to connect. At the end it gave up with a message that the connection to the windows mobile device couldn't be made.
The device itself had the red light at the top to show that it was taking power from the usb and the wm6.1 splash screen is still showing.
No joy, must be dead.
Thanks for help
Lyv

I shall be writing a long, complaining letter to Royal Mail
From what the OP has said it sounds like the phone's reset button isn't working at all as she can't get the phone to enter bootloader or hard/soft reset the phone and the only way to power it down is to remove the battery so it sounds well and truly bricked.
I'll have a play when it gets sent back to me and may ask you guys for some help sorting it but I'm not hopeful.

Hi Mike,
Money arrived in Bank account. I've posted your phone etc back to you today, special delivery, so you should get it tomorrow or Saturday at the latest.
Hope you get some joy from PO.
Cheers
Lyv
Still looking for a phone ...... ah hum, am even thinking of the mda vario II

Got a new phone on the way now - it's an xda trion. Yes, I know, not one of yours.
However, I'm sure I will get loads of fun out of it.
Over to the Hermes sub forum for me.
Cheerio
Lyv

So....totally bricked my tab.....

So, as I cant leave things alone.....come on, who can right?.
Verizon Tab....
Im a Droid X kinda guy, we dont have Kernals (thanks Motorola ) so sometimes this stuff gets confusing, so many options right....
Flashed the VZW Kernal after a few attempts, worked, started messing with Roms, ok cool. Started backing up using CWM, ok cool.
Here is where **** goes wrong....
Started tweaking rom, went to reboot, typical boot loop, no biggie, Odin and Heimdall are my best friends, infact at this point I think my 4 year old has seen me use them enough that she can do it, lol.
decided to nuke and repave, but the usual factory files failed halfway through, wtf?, so I got the Phone---!---PC icon, whoops.....
Did some heavy ready/searching, seems there is not to much out there for detailed info on this.
Found a few posts scattered, one was a system dump, and the person said he flashed everything to repair, so I decided to follow instructions, big giant huge EFF-UP !!
What I know now, after all is said and done......
I flashed the bootloader.
Well, now I know.
So, it happens that VZ tech was nice enough to still send me a replacement, I tell them the truth, they know my DX has the GB leak, wifes Dpro is rooted/rom, etc.
Lesson....
um, dont flash boot loader? ha ha ha.
Oh, I did crack the Tab open, took battery out, looked inside, real ***** getting back cover off, looked real good at cover, possible to airbrush/change colors though...

The tab is not really bricked if you can power it on. There is still a way to "unbrick" it.

oldmacnut said:
I got the Phone---!---PC icon,
Oh, I did crack the Tab open, took battery out, looked inside, real ***** getting back cover off, looked real good at cover, possible to airbrush/change colors though...
Click to expand...
Click to collapse
Phone-!-pc icon is download mode, so you were not bricked. Usually, just reconnect to the pc and flash again.
Where did you get the three blade screw driver to open your tab?

rangercaptain said:
Phone-!-pc icon is download mode, so you were not bricked. Usually, just reconnect to the pc and flash again.
Where did you get the three blade screw driver to open your tab?
Click to expand...
Click to collapse
Tab doesn't turn on anymore after accidentally flashing bootloader, no response. not even if I plug it into wall. button commands dont work either.
I have a wood shop, and alot of tools.

oldmacnut said:
Tab doesn't turn on anymore after accidentally flashing bootloader, no response. not even if I plug it into wall. button commands dont work either.
I have a wood shop, and alot of tools.
Click to expand...
Click to collapse
You're not the first to do that. Use three wall charger for at least four hours, and try again.
In the stickie section (you can see that part of the forum if you view with a pc) there are some instructions involving some button sequences and the usb cord. But you may have to send tab away to samsung for a clean flash with a JTAG Box.
What is the name of the 3-blade screw driver, and where can I get one? It seems gorilla glass is a farce.

rangercaptain said:
You're not the first to do that. Use three wall charger for at least four hours, and try again.
In the stickie section (you can see that part of the forum if you view with a pc) there are some instructions involving some button sequences and the usb cord. But you may have to send tab away to samsung for a clean flash with a JTAG Box.
What is the name of the 3-blade screw driver, and where can I get one? It seems gorilla glass is a farce.
Click to expand...
Click to collapse
New one arrives tomorrow, Im not going to worry about the bricked one, Ill send it back.
Dont remember the name of the screwdriver, I have alot of strange small tools, large collection of bits, you can get away with a regular small bit.
Taking the back off was a huge *****, you wont break anything, just a pain. Battery is huge, and a good majority of the weight.

screen shatterd

How would i extract pictures off of my nexus s if the screen is shattered and i cant see anything?
Also anyone know where i can get replacement for the glass, and lcd.

sotorious said:
How would i extract pictures off of my nexus s if the screen is shattered and i cant see anything?
Also anyone know where i can get replacement for the glass, and lcd.
Click to expand...
Click to collapse
Install the SDK - boot it up and use ADB
specifically adb pull is what you are looking for. The default directory for photos should be /sdcard/DCIM/Camera.
So:
Code:
adb pull /sdcard/DCIM/Camera/* .
will pull all photos and videos (all files really) from that directory and place them in your current working folder.
If you want to pull any other files you can use adb shell to open up an interactive shell and navigate the file system (then adb pull to grab any files using the full path).

pics of shattered screen pl0x?

ill take some tonight. Where can i get this SDK? I may need some more assistance on this.

sotorious said:
ill take some tonight. Where can i get this SDK? I may need some more assistance on this.
Click to expand...
Click to collapse
http://developer.android.com/sdk/index.html
It's actually quite easy.
Download and extract/install the SDK.
Install the USB Driver: http://developer.android.com/sdk/win-usb.html
Connect your phone via USB
Open up a terminal windows / command prompt
If you haven't added the SDK to your path navigate to the platform-tools folder.
adb devices will list all connected devices (you should see your device here - if you see one it's yours).
adb shell will get you an interactive shell (standard unix shell commands work, ls, cd, cp, mv, rm, etc...)
adb pull allows you to pull files using the full path to the file (wildcards accepted).

After you install adb, you also need to install a platform (e.g. 2.3) to get adb.
Please tell me you had usb debugging enabled when it broke.

Are you, by any chance, rooted and using ClockworkMod Recovery?

Nothing on this phone is rooted. This is actually my mothers phone and she wants to get the pictures off. This is going to be a painful process i can already 4 SEE IT! this is why every phone should have SD card

Ok, I'll give it a whirl.
I'm going to make a few assumptions here:
- The display is completely black.
- The phone is charged.
- You have whatever drivers are needed to mount usb storage.
First off, forget about adb. I'm going to go out on a limb here, and say she probably never enabled usb debugging, so adb won't work. Also, make sure you're using the usb cable that came with the phone. The nexus s uses usb 2.0, and some things don't work right using a usb 1.1 cable. Fyi, I think the default screen timeout is 15 seconds. If it sits idle for longer than than, reconnecting the usb plug to the computer will turn it back on with the screen unlocked.
1. //Make sure the phone is on.
Yank the battery, and put it back in. (Use the slot on the top edge to pop the cover off.)
Hold the power button down a couple seconds till it vibrates.
Give it 2 or 3 minutes to make sure it's fully booted.
2. //Make sure the sound is on (& works)
Plug the phone into the computer (or disconnect & reconnect).
Press Volume Up for a second, then tap it again. If it beeps, the sound is on & the screen is unlocked.
3. //Check if the capacitive buttons work.
Say a quick prayer to St. Jude, the patron saint of hopeless cases.
Hold down the search button for a couple seconds to activate voice search.
Say something simple, like "Hello."
After a couple seconds, it should beep & vib.
If that worked, hopefully the touch input on the screen will work.
4. //Mount the sd storage
Mark the locations of the "mount usb storage" and "ok" buttons. The mount button is 1 1/16" above the seam at the bottom edge of the glass, or 1 3/16" above the usb port, centered horizontally. The ok button is 11/16" from the left seam and 1 11/16" above the bottom seam.
Unplug and reconnect the usb cable.
Pick the phone up to make sure it's in portrait mode.
Press the mount button.
Press the ok button.
5. Make yer mama proud.
Good luck

Maximilian Mary said:
Ok, I'll give it a whirl.
I'm going to make a few assumptions here:
- The display is completely black.
- The phone is charged.
- You have whatever drivers are needed to mount usb storage.
First off, forget about adb. I'm going to go out on a limb here, and say she probably never enabled usb debugging, so adb won't work. Also, make sure you're using the usb cable that came with the phone. The nexus s uses usb 2.0, and some things don't work right using a usb 1.1 cable. Fyi, I think the default screen timeout is 15 seconds. If it sits idle for longer than than, reconnecting the usb plug to the computer will turn it back on with the screen unlocked.
1. //Make sure the phone is on.
Yank the battery, and put it back in. (Use the slot on the top edge to pop the cover off.)
Hold the power button down a couple seconds till it vibrates.
Give it 2 or 3 minutes to make sure it's fully booted.
2. //Make sure the sound is on (& works)
Plug the phone into the computer (or disconnect & reconnect).
Press Volume Up for a second, then tap it again. If it beeps, the sound is on & the screen is unlocked.
3. //Check if the capacitive buttons work.
Say a quick prayer to St. Jude, the patron saint of hopeless cases.
Hold down the search button for a couple seconds to activate voice search.
Say something simple, like "Hello."
After a couple seconds, it should beep & vib.
If that worked, hopefully the touch input on the screen will work.
4. //Mount the sd storage
Mark the locations of the "mount usb storage" and "ok" buttons. The mount button is 1 1/16" above the seam at the bottom edge of the glass, or 1 3/16" above the usb port, centered horizontally. The ok button is 11/16" from the left seam and 1 11/16" above the bottom seam.
Unplug and reconnect the usb cable.
Pick the phone up to make sure it's in portrait mode.
Press the mount button.
Press the ok button.
5. Make yer mama proud.
Good luck
Click to expand...
Click to collapse
LMAO @ the end. I dont think the capacitive buttons work as i didnt feel the phone vibrate as i touched them but ill give this whole setup a try. the voice search im guessing will confirm if the buttons are working or not. Also if they are not working i am pretty much screwed right?
Also another thing which sucks is that Asurion the insurance with t-mobile does not have this phone and they are offering me the vibrant in replacement.
What i haven't tried to do is see what bestbuy would do for me.

You forgot step 6
Picz plox :3
But in all seriousness hopes this works out for ya

Yea ill get them to you, i just been doing all this from work.

sotorious said:
Also another thing which sucks is that Asurion the insurance with t-mobile does not have this phone and they are offering me the vibrant in replacement.
Click to expand...
Click to collapse
WTF I'm cancelling my insurance right now!!!

I agree that it was a stupid move to not use sd cards. There would have been a very good chance that everything on a physical card would have been okay.
Then you also have the situation like that happened in miami. A guy starts video recording a police scene. Cop sees him doing it and demands at gunpoint the guy give him his phone. The cop smashes and stomps the phone then gives it back to him. The guy removes the sd card and puts it in his mouth so the cops won't find it. Long story.
I think the sd card slot should be on the outside of phones so that would be for easy and quick removal if need be. Taking a phone out of a case then remove the back cover then remove the battery then unlock the card then remove it is too much **** to do.
Even if it had to be under the back cover, don't put it under the battery. Put it in a spring loaded locking slot like on other phones. I also hated the HTC locking bar mechanism for cards too.

A vibrant?! I don't know T-Mobile phones well enough to know if that phone is good or not. Knowing insurance companies, if you totalled your vette and had full coverage, they'd try and pass off an aveo on you (to save them a **** load of money on a claim).
If you had insurance, couldn't you try and see if best buy would help you? If they won't give you another phone then maybe they could help you with the insurance company to make them give you a same model replacement. If you really want to be a **** about it, you could in to consumerist.com and share your story. Hopefully the bad press would encourage the insurance company to give you a new nexus just to make the bad publicity go away. It would be cheaper and easier to give you a new one than to get bad press.

I called best buy, i called t-mobile and back to asurion, nothing but the good ol run around. I even asked t-mobile if they can make me eligible for an upgrade again since i didnt want the vibrant. I explained to them why i didnt want it, stock android vs touch wiz. So i think im just going to end up buying a new phone. try to extract the photos and maybe send it in for the insurance and sell the vibrant.

It's easier to give someone the shuffle off when on the phone. It isn't as easy in person. Isn't there authorized repair centers that work with t-mobile? They would take one look at it and ask if I had insurance and then order me another one. Then they'd take the old phone and send it back. You sign a paper or two, maybe might have to pay a deductible. I know with sprint, I've never got the run around with a repair center.

herbthehammer said:
It's easier to give someone the shuffle off when on the phone. It isn't as easy in person. Isn't there authorized repair centers that work with t-mobile? They would take one look at it and ask if I had insurance and then order me another one. Then they'd take the old phone and send it back. You sign a paper or two, maybe might have to pay a deductible. I know with sprint, I've never got the run around with a repair center.
Click to expand...
Click to collapse
I asked best buy that, they asked if i had their insurance plan, which i didnt, which i guess now i wish i should have gotten. I asked them if i give you the phone and pay whatever deductible you want will you be able to do it for me? they kept telling me no.

How long ago did you buy the Nexus from Best Buy? If it was within 30 days you might just try calling them and trying to add the Black Tie (or whatever it's called) replacement plan. I think they just need the IMEI, but I have never used their service.
No need to mention that the phone is borked. And to all of your moralists out there, I'm not telling him to defraud anyone- I'm pretty sure BB gives you 30 days (might be less) from your purchase date to add on that extra warranty.

sotorious said:
LMAO @ the end. I dont think the capacitive buttons work as i didnt feel the phone vibrate as i touched them but ill give this whole setup a try. the voice search im guessing will confirm if the buttons are working or not.
Click to expand...
Click to collapse
The buttons might not vibrate if she turned haptic feedback off or if the screen is locked. (Plugging it into a computer will unlock the screen.) Yes, if you get a beep & quick vib from voice search, that means the touch buttons work, so hopefully the rest of the touchscreen will work.
Oh, and all this is assuming that the phone powers on, and that she didn't have a password on the phone. Step 2 should confirm this.
.
Also if they are not working i am pretty much screwed right?
Click to expand...
Click to collapse
You're not totally screwed, but you will have to move on to a hardware hack.
If you get another Nexus S, take the motherboard out of the old one and put it in the new one. Assuming the internals are ok, you can copy everything off of the sdcard, then swap the motherboard back into the old one & get the insurance replacement. (You can probably also get most of the data off the phone storage, but it's a bit tedious without root. Let me know if you want help with that.) Taking the phone apart is actually not as hard as it might sound. There's a pretty good guide at http://www.ifixit.com/Teardown/Nexus-S-Teardown/4365/1 . Stop after step 6, and skip the NFC part of step 3. All you need is a small phillips screwdriver and a little patience. (An anti-static wrist strap is never a bad idea.) The hardest part is probably just unplugging the connectors.
Oh, and make sure you find out how long you have to file the insurance claim after the incident. As someone who has spent many hours inside a cell phone claims center --- well, lets just say I don't buy the insurance anymore. Oh, and arcarsenal, we defined fraud as "misrepresenting a material fact (such as the date of an incident) to gain something of value." Just sayin.

Strange white lines scattered in whole screen

Hello !
Lately, I noticed my phone act strange (especially when overcharged) last week. It shows white lines scattered at blinks weirdly. I thought it was a small problem so I ignored it. But it still happens all the time. Last night when im playing GTA, I was so annoyed with a mission and I raged. (Yeah. My anger management is not that good.) I punched the screen, tapped it hard, etc. But no signs of physical damage on the screen. No scratches, cracks. Then the morning I used my phone, the strange problem happened and I think its the worst. I didnt charged my phone that eve. Ill leave the screened turned off then it blinks weird. The more the screen is off, longer time of blinking. I can get passed on it when opening Opera Mobile (coz the background is white, lol idk)
I did a factory reset but still no luck. My only solution is my last nandroid backup (the phone status is still good at this backup.)
Now my question is, is this a hardware defect or my GPU is overstressed? (I really play alot.) I dont have a warranty coz im using this for a year.
Please, a little response from you guys will help. I just dunno whom to speak to. And this place is filled with awesome people. (And I took ages writing this on mobile. lol )
Thank you all and more power.

Bump. And ill try to upload a video of it tommorow after school. For more detais of the defect..

hartlezzevolved said:
Bump. And ill try to upload a video of it tommorow after school. For more detais of the defect..
Click to expand...
Click to collapse
seems rom related but i'm unsure since not much info
on your place i would tell what device is it and i would attach logcat or adb bugreport

IGGYVIP said:
seems rom related but i'm unsure since not much info
on your place i would tell what device is it and i would attach logcat or adb bugreport
Click to expand...
Click to collapse
Hello sir.
my device is a clone of xolo A500L. Im on AOSP-slightly modified rom, and ill try to do a logcat. But thanks for your response ! I escaped the nightmare by restoring my prev. nandroid (although the problem is still there, but not that worst)

Screen doesn't work anymore! Please Help!

Hello there,
today, it just happened out of the blue, my pretty new S7 does only show up a blank grass green screen now! It can be turned off and on, touch works. I just can't see anything at all anymore. I really need a way to mirror the screen to the PC or something... USB debugging is not active :crying:. There are some apps installed, I need to use because I have to create the backup files in them!
What would be the easiest way to get access to this?
The phone is connected to my WiF if that helps.
Thank you so much!

I need help really urgently. (

Put it in download mode and reflash in odin
Sent from my SM-G935F using Tapatalk

NewHere92 said:
I need help really urgently. (
Click to expand...
Click to collapse
If you can aquire a mhl cable for your s7 you will be able to output the video output of the s7/edge to a tv/display. Just search mhl cable for s7 edge on amazon or ebay and you should be good to go.
Edit: just read the s7 and the s7 edge don't support mhl so you might be out of luck.

@Rydah805 I want to backup my data .... and I don't think that would help at all. The screen is pretty much done.
@amar95353 I read online that there is no more MHL support on the S7 anymore.

NewHere92 said:
@Rydah805 I want to backup my data .... and I don't think that would help at all. The screen is pretty much done.
@amar95353 I read online that there is no more MHL support on the S7 anymore.
Click to expand...
Click to collapse
Your SOL on data. You can try SmartSwitch on PC but even then you'll need to approve the backup via the phone.
Sent from my SM-G935F using Tapatalk

NewHere92 said:
Hello there,
today, it just happened out of the blue, my pretty new S7 does only show up a blank grass green screen now! It can be turned off and on, touch works. I just can't see anything at all anymore. I really need a way to mirror the screen to the PC or something... USB debugging is not active :crying:. There are some apps installed, I need to use because I have to create the backup files in them!
What would be the easiest way to get access to this?
The phone is connected to my WiF if that helps.
Thank you so much!
Click to expand...
Click to collapse
Original answer deleted. I'm a complete idiot. I should have checked but believe I was given incorrect information from my sprint sales person on location of reset. Sorry.

I turned off the phone many times.
Phone works fine, just the screen doesn't. I found a lot of forum posts for this problem it seems common...
I didn't root this phone.
Now, I finally know what's the hole for LMAO! What does happen if I poke it? Update: Hey, that hole is not used for resetting the phone. It's for noise reduction.
I don't think this will help on a broken screen anyway.

slaldrich said:
i assume you turned your phone completely off and on again (not just the screen).
If you did that, did you try a reset? There is a little hole on the top of your phone and in your box, you received a little tool. Poke the hole and hold it in until something happens (a few secs). This sort of reset is like pulling the battery. You should not lose any data in doing this.
If you created this problem by trying to root your phone unsuccessfully... Then you will probably need to odin new stock software.
Click to expand...
Click to collapse
please dont put anything in that hole. This is not a reset button............... ITS A MICROPHONE and that tool its design to open the sim card bay.

Don't worry, I wont do that.
I'm so stuck here... and also I need to send this phone to T-Mobile! Right now I 'm using an iPad as a phone replacement. lol
Just wish I could save this data...

Is your screen experiencing this?
http://i.imgur.com/iOmtR2T.jpg
If so, it's a defective screen.
I got mine replaced already since it was under 30 days replacement guarantee. You can read more about it here: http://forum.xda-developers.com/showthread.php?t=3359221
But the bad news is you won't be able to backup anything. I had to sacrifice a lot of stuff as well.

This is exactly what my screen does look like! And I did not only had problems with the screen, I wasn't able to get my carrier's settings automatically, I have problems with the charging, it won't display my phone number in the settings and also sometimes the camera app freezes. I installed the updates which didn't change anything. This new smartphone which doesn't even has a tiny scratch, never fall down is totally wrecked. Really disappointed about this "top high end" phone. I don't trust, that it will work after they "repeard it". I have it since release.
It's like really a huge amount of data... Of one app it is everything from 2 years (7GB)! There is no possibility to create a backup, you can just send the data to a new phone via WiFi that's all. If your phone breaks everything is lost.
I realized many app developers don't take enoughh care of backup solutions.
Yesterday the screen got back to life but just for a short moment

So it seems like there is no way to get back this data...
Can I get back my WhatsApp backup at least? I was able to create a backup before the screen died. When I plug in the phone to PC I can see "Samsung Galaxy S7 Edge" in my explorer an that's about it. When I click on it there is no content to show.

I just got an idea how to enable the god damn USB debugging!
Can someone share here how to connect the device as a mass storage to PC (by screenshots please)!
I was just thinking, I can work my way to the Developer Options by taking screenshots but I need to access the media for this!
When I connect the device to PC and then click on Samsung Galaxy S7 Edge it's empty... There most be done something before.
Thanks!

You guys can call me a ****ing genius! I managed to install Teamviewer by taking screenshots and look at them on the PC (I set up the device as mass storage blindly) so I knew what to do next. It was still tricky but possible.
I'm recovering my data now.
Thanks to the Google voice app I was able to type in "Teamviewer"
Thank you anyway!

NewHere92 said:
You guys can call me a ****ing genius! I managed to install Teamviewer by taking screenshots and look at them on the PC (I set up the device as mass storage blindly) so I knew what to do next. It was still tricky but possible.
I'm recovering my data now.
Thanks to the Google voice app I was able to type in "Teamviewer"
Thank you anyway!
Click to expand...
Click to collapse
WTF bro! You seem to hack it pretty easily!
Wish you had done that before mine got replaced.
Now I have permanently lost my previous data

techsammy said:
WTF bro! You seem to hack it pretty easily!
Wish you had done that before mine got replaced.
Now I have permanently lost my previous data
Click to expand...
Click to collapse
It wasn't really easy dude... The most difficult was to make this damn thing work as a mass storage device. So I could finally have access to the data on the Windows Explorer.... I was just touching on the screen like a maniac!
But this is a way to do it guys. If you own a Galaxy S7 Edge I recommend to activate USB debugging and install Teamviewer quick support (Samsung version, there are different editions) just in case the screen breaks. lol I install Teamviewer on all my devices now...

Hey! The same thing just happened to my phone an hour ago. Green grassy screen. It's terrible!
Ok, so what were the steps you took in order to get to where you can turn on USB debugging and backup your phone?

Well, what happens when you connect your phone to your Computer (USB)? If nothing, then you need to check connect the device as camera or mass storage, blindly! Which is kinda tricky... You need to pull down your notification bar and then select the USB options thing and in this menu which pops up you need to select camera or mass storage... But once you get that done, you're good to go! You will be able to take screenshots and view them on your computer instantly. You don't really need to care about USB debugging, you can just get Teamviewer Quick Support (for Samsung) that is really important, the normal version won't work!

NewHere92 said:
Well, what happens when you connect your phone to your Computer (USB)? If nothing, then you need to check connect the device as camera or mass storage, blindly! Which is kinda tricky... You need to pull down your notification bar and then select the USB options thing and in this menu which pops up you need to select camera or mass storage... But once you get that done, you're good to go! You will be able to take screenshots and view them on your computer instantly. You don't really need to care about USB debugging, you can just get Teamviewer Quick Support (for Samsung) that is really important, the normal version won't work!
Click to expand...
Click to collapse
Thanks for the reply. It actually looks like my issue was much worse. My phone degraded pretty quickly, since I wrote my post. It got to a point that while I could type on my lockscreen, it wouldn't go past and enter the OS. I didn't even have a green screen anymore, the screen turned to an off black. At that point, I gave up and sent it in for repairs. I think the motherboard got fried.