Related
The last couple of weeks I have been having problems with the phone randomly shutting off and power cycling. I had been using CM6 for a long time with no apparent problem till this started happening. So I unrooted and flashed back to stock and dl'ed current updates OTA...To no avail it was still happening....I brought it into Sprint and the tech determined that it is a safety feature cause the phone was overheating...And that it is a known issue that has to do with the last current update... I also use the silicone case so I know that is keeping it warmer than normal. I usually have these random resets when using apps for along time...They said HTC knows about it and trying to come up with a different update to fix it. I had asked the tech about rooting which he said corporate frowns on but would be nice to have it unrooted when you bring it in...I am just curious if anyone else is having this problem...The tech also suggested to flash a different kernel and that should take care it or wait for the OTA. Anyone have a suggestion for a good kernel?...And now i have to root again dammit...ughh..
So, I'm on my second a500, first one seemed "off", bad battery life, random shutdowns, etc.
now, I understand some issues are fixed with the 1.141.07 update. I desparately run the system update check like a teenage girl waiting for a boy to call. But no dice.
Is there any way to legitimately get the update?
Seems like people were being updated last week and then nothing...... (crickets chirping).
I'm still not very impressed with my second unit. screen on/off thing drives me crazy. I dont think the battery should be draining when in standby. etc.
I know that nobody here works for Acer, so dont flame me. But if I can;t get a reliable android tab, I think I may run back and get an Ipad2 instead. I have had an ipad 1 since release, and I guess i'm spoiled to only needing to charge the thing once a week, and I use it heavily.
I really want a android tab though - I'm a big google person and love having all my stuff in sync and connected. But I dont like having to live next to the power outlet, or wonder when my unit is going to randomly restart. I'm sure there are others in the same boat.
My first one runs great, just bought a second one at Costco with the fabulous deal they have. I have no battery run down issues. Auto brightness, Wifi, and gps all on....except when in for sleep mode. I turn on Airplane mode on and off through a downloaded toggle widget.
I've been using it periodically for 3 days and haven't turned it off. Even started a new book with Kindle. Still have 55% battery.
I'd say you are running a bad app which is the culprit. I bet if you go back to stock reset you won't have the issues, other than sleep without airplane mode.
...and no, we are all waiting for the update or 3.1, whichever comes first. I need it for Exchange, everything else is pretty minor.
I guess I should have mentioned. my first unit, I did a factory reset and ran stock for a couple of days, and still had the same issues.
This new unit is pretty much stock, and only thing I have installed is Flash, Kindle, and File manager HD.I have it running in airplane mode, wifi set to turn off when the screen is off, and screen brightness at about 10%.
I charged it all night, I have used it maybe 3 times today (since 6am), just to browse a couple of sites, and @2:30 today the battery was already @ 40%. it has been in standby most of the day.
I find it hard to believe that 2 different units could perform so poorly.
I really want to love this product, but haivng a hard time doing so, lol
The thing you described should be fixed with the 3.1 update...be patient.
Sent from my HTC Desire using XDA App
BadGrim said:
So, I'm on my second a500, first one seemed "off", bad battery life, random shutdowns, etc.
now, I understand some issues are fixed with the 1.141.07 update. I desparately run the system update check like a teenage girl waiting for a boy to call. But no dice.
Is there any way to legitimately get the update?
Seems like people were being updated last week and then nothing...... (crickets chirping).
I'm still not very impressed with my second unit. screen on/off thing drives me crazy. I dont think the battery should be draining when in standby. etc.
I know that nobody here works for Acer, so dont flame me. But if I can;t get a reliable android tab, I think I may run back and get an Ipad2 instead. I have had an ipad 1 since release, and I guess i'm spoiled to only needing to charge the thing once a week, and I use it heavily.
I really want a android tab though - I'm a big google person and love having all my stuff in sync and connected. But I dont like having to live next to the power outlet, or wonder when my unit is going to randomly restart. I'm sure there are others in the same boat.
Click to expand...
Click to collapse
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
bonzer2u said:
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
Click to expand...
Click to collapse
I too am waiting for the .141.07 update. Seems I read that Acer had pulled the updates. Still check every day. I like my tablet and have not seen battery issues with very little standby drain.
The only issue I have is that the WiFi keeps disconnecting. I have checked the advanced settings and it is set at always connected and I have tried changing the channel on my router (suggested elsewhere) but once or twice an hour I have to bump the WiFi to get it to work.
bonzer2u said:
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
Click to expand...
Click to collapse
yup, did that on both units.
so, I made it 12 hours today on a single charge. I only used it 3 times to browse the web for about 5 min (no flash), and I wrote an email and sent it.
Sorry, but that is ridiculous.
http://youtu.be/hE0NfL1C0-s
BadGrim said:
yup, did that on both units.
so, I made it 12 hours today on a single charge. I only used it 3 times to browse the web for about 5 min (no flash), and I wrote an email and sent it.
Sorry, but that is ridiculous.
no need to apologize, that plain suks......
call the support line, perhaps they can push it to your s/n....???
Click to expand...
Click to collapse
Mine has been fine, except for the GPS.
I have a build 1.112.01_EMEA_CUS7. A new tablet and it's registered from today so they probably update them by batches because there are no new updates.
EDIT: But it works brilliantly apart from the crashes when I've installed any app. I've fixed that but it would be nice to be bug free.
bpivk said:
I have a build 1.112.01_EMEA_CUS7. A new tablet and it's registered from today so they probably update them by batches because there are no new updates.
EDIT: But it works brilliantly apart from the crashes when I've installed any app. I've fixed that but it would be nice to be bug free.
Click to expand...
Click to collapse
You are lucky. There is a update from Acer here for your build. It will take you directly to 1.141.01.
You need to unzip it using this post and then move the extracted update.zip from the decoded.zip file to your external sdcard and then do the update key sequence (volume down and power pressed) and you're done
Thanks. I'm updating as I type this.
I just hope that it will update properly and that I won't have any problems with rooting and or bricking my device or any problems that I've already solved.
I come from Desire so I'm used to wiping my phone first so just updating is a new for me. I would also feel better if our bootloader would be unlocked.
EDIT: Updated OK. Root pending.
EDIT2: Rooted and disabled phone.apk
The phone now works perfectly and is updated.
bpivk said:
Thanks. I'm updating as I type this.
I just hope that it will update properly and that I won't have any problems with rooting and or bricking my device or any problems that I've already solved.
I come from Desire so I'm used to wiping my phone first so just updating is a new for me. I would also feel better if our bootloader would be unlocked.
Click to expand...
Click to collapse
This is an official update so it will either update or not if the checksums are wrong or it cannot binary patch a file. So no chance of a brick.
It works OK. The only thing I've noticed is the longer boot time.
The android screen takes a minute longer probably because it's building files.
I'll check logcat when I have the time and patience to mess with it some more.
I didn't know that the update would just fail. I was expecting a brick because I was reading some posts about people bricking their tablets. I guess I was wrong.
Feedback from Acer Support re Updates, Etc.
According to Acer tech support, there is no way to force the new firmware update or Honeycomb update to the Tab. You just have to be patient and wait for the Tab to update itself.
As we know, lots of people are complaining about the screen turning on/off/on/off by itself, resulting in battery drain. These complaints are well-publicized and easily found using search engines.
I first purchased a 16gb Iconia Tab. I called tech support about the flashing screen and reported it as an issue. After speaking with customer support, they emailed me a survey asking about my user experience with the Tab. I completed that survey and again noted the problem with the flashing screen and battery drain.
The new firmware update that was pushed to the device solved the flashing screen issue and improved battery life.
Then I bought a 32 gb Tab and experienced the same flashing screen/battery drain issue. I called tech support (to see if I could obtain the firmware update for the new Tab). Amazingly, tech support told me that they had never heard of this issue. I told them to search their knowledge base but they insisted this was the first time they heard about a problem with the screen.
I know that cannot be true because I called them twice about this very issue, and gave them feedback in their on-line survey.
Anyway, I expect that the screen problem will be resolved when the firmware update gets pushed to the device. Unfortunately, on my first 16gb TAB I got the firmware update the day after I opened the box. I'm still waiting for that update on the 32gb Tab after 10 days.
mandel4026 said:
As we know, lots of people are complaining about the screen turning on/off/on/off by itself, resulting in battery drain. These complaints are well-publicized and easily found using search engines.
Click to expand...
Click to collapse
I had this issue. It's because of the wifi. My screen would turn on and off randomly and it was because my wifi was on my place where it had bad reception. I turned it off and the screen didn't light up anymore.
I didn't test if it also occurs on the new firmware.
So for a while now I have not been able to update my PRL or Profile. It hasn't bothered me because for the most part the phone has worked fine until recently. A friend texted me and said he was going to call me. He text back a few minutes later and ask why I didnt answer. Phone was next to me the whole time and it didnt ring or so any kind of notification that he had tried to call. Took him 3 calls before my phone rang and he got through.
I have applied for a few jobs within the past few weeks and have heard nothing from anyone which I am surprised because I was referred to one company by and friend who put in a good word for me and said that his supervisors were really impressed with my resume. So now I feel like this issue could possibly be costing me job opportunities and I want to get it figured out.
The errors are 6602 and 407. I've tried to do it over 4G and put my phone just in CDMA mode for 3G only and get the 407 code for 3G and the 6602 over 4G.
I am running Stock rooted/odexed MK2 and I just did a clean flash of the rom again clearing data/cache and dalvik seeing if that would help which it didn't. I have reflashed the modem seperately also with no help.
I have seen many threads of others having this issue but no answers on a fix. Has anyone experienced this and actually done something that has resolved the issue?
If you feel it may be costing you a job, why not flash a nand of a stock rom, assuming you have one
Sent from my SPH-L720 using XDA Free mobile app
I did, I flashed back to MF9 using this http://www.rwilco12.com/Files/Devic...H-L720)/Stock ROMs/MF9/Full Restore/Unrooted/
Which should be a stock factory restore, still would not update profile or prl. From there I updated to NG2 with Samsung Kies and I am still not able to update either.
tenaciousj said:
I did, I flashed back to MF9 using this http://www.rwilco12.com/Files/Devic...H-L720)/Stock ROMs/MF9/Full Restore/Unrooted/
Which should be a stock factory restore, still would not update profile or prl. From there I updated to NG2 with Samsung Kies and I am still not able to update either.
Click to expand...
Click to collapse
What kernel do you use?
(I fixed this issue I my phone, but SERIOUSLY, what seemed to fix it MADE NO SENSE, so I'm not going to to relate it again, you can look up my posts if you want, but I wouldn't waste your time. I'm more interested in what kernel you are using... if it isn't KT-SGS4, then it doesn't matter.)
Other than that, have you tried the ##72786# dialer code, which is supposed to reset that stuff (didn't fix it for me personally)? You may have to reactivate your phone though (I did), which isn't that much of an issue...
rsngfrce said:
What kernel do you use?
(I fixed this issue I my phone, but SERIOUSLY, what seemed to fix it MADE NO SENSE, so I'm not going to to relate it again, you can look up my posts if you want, but I wouldn't waste your time. I'm more interested in what kernel you are using... if it isn't KT-SGS4, then it doesn't matter.)
Other than that, have you tried the ##72786# dialer code, which is supposed to reset that stuff (didn't fix it for me personally)? You may have to reactivate your phone though (I did), which isn't that much of an issue...
Click to expand...
Click to collapse
For kernel version it shows 3.4.0-2162929 which I'm guessing is the stock NG2. I haven't flashed anything else since updating through Kies to NG2.
I've done the 72786 dial code a handful of times and it still didn't help. The only thing that solved was a issue I had after I first updatd to NG2 I had no working 4G. Phone would only connect to 3G and that was when it was in CDMA only mode. Aside from that it hasn't helped with the PRL/Profile update issue I'm having.
tenaciousj said:
For kernel version it shows 3.4.0-2162929 which I'm guessing is the stock NG2. I haven't flashed anything else since updating through Kies to NG2.
I've done the 72786 dial code a handful of times and it still didn't help. The only thing that solved was a issue I had after I first updatd to NG2 I had no working 4G. Phone would only connect to 3G and that was when it was in CDMA only mode. Aside from that it hasn't helped with the PRL/Profile update issue I'm having.
Click to expand...
Click to collapse
Yeah, that does sound like a stock kernel to me. Have you tried updating it through the Sprint Zone app? In Settings, More Networks, Mobile Networks, Network Mode, if it is not set to Automatic, you can try setting it to that and see if it lets you update after reboot, I have heard that can help but did not fix it for me (I have it set to LTE/CDMA). Have you seen this thread: Galaxy S4/Note 3/Mega - Update Profile/PRL/HFA Fix for Sprint/Boost/Virgin Mobile/etc? It is complex (don't IGNORE steps 5, 6, 7 and 8, which most people in the thread seem to...). I have not personally used this method, I was planning to before my issue resolved itself, but I didn't have a donor GS4 either (damn it, I JUST remembered that I DO, I f*ed up the USB port on my first one and completely forgot about that! BLOW MY MIND! But anyways...).
rsngfrce said:
Yeah, that does sound like a stock kernel to me. Have you tried updating it through the Sprint Zone app? In Settings, More Networks, Mobile Networks, Network Mode, if it is not set to Automatic, you can try setting it to that and see if it lets you update after reboot, I have heard that can help but did not fix it for me (I have it set to LTE/CDMA). Have you seen this thread: Galaxy S4/Note 3/Mega - Update Profile/PRL/HFA Fix for Sprint/Boost/Virgin Mobile/etc? It is complex (don't IGNORE steps 5, 6, 7 and 8, which most people in the thread seem to...). I have not personally used this method, I was planning to before my issue resolved itself, but I didn't have a donor GS4 either (damn it, I JUST remembered that I DO, I f*ed up the USB port on my first one and completely forgot about that! BLOW MY MIND! But anyways...).
Click to expand...
Click to collapse
Thanks for the link I'll check it later. My account is actually a SERO account but I did have working updates when I first got the phone. The phone was also new and activated on the account as soon as I got it.
Sent from my SPH-L720 using Tapatalk
tenaciousj said:
Thanks for the link I'll check it later. My account is actually a SERO account but I did have working updates when I first got the phone. The phone was also new and activated on the account as soon as I got it.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
Yeah, I honestly don't really understand what that thread means when it talks about flashing to legacy accounts. I believe I have a SERO account (I don't know, my wife pays the bill... :silly: ) and the updates worked fine until I think messing with the APNs to try to fix my inability to send MMS messages messed things up. I never flashed any legacy accounts or anything.
So... at this point, even though IT MAKES NO SENSE, I will tell you what SEEMED to fix the issue for me. I STRESS, this MAKES NO SENSE TO ME, but after months of being unable to update my PRL/PROFILE, after doing the following, I was suddenly able to update them. It is likely an EXTREME coincidence, but for the hell of it I will now tell you.
Using the Pro version of Solid Explorer, I copied the Carrier folder from the root of my phone to my external SD card. THAT IS IT. YES... THAT IS IT. NOTHING MORE. I did NOT copy it back, I did not change anything. HOW this could possibly have cured the problem would seem to make very little sense, I can only conjecture that Solid Explorer, in the act of copying the folder to my external SD card, somehow 'refreshed' something in the carrier folder in the root of my phone... and I am grasping at straws here. I think you can probably understand WHY I did not want to reveal that this is what SEEMED to cure my issue, because it is so unlikely, and more likely an extreme coincidence and something else happened that I am not aware of, but that is the only thing I know of that I did related between when it was not working to when it was. So now you know at least (and as I have told a few others, there is no point in not trying, other than the crushing disappointment of it almost certainly not working)...
I should add as well however, now that it occurs to me, that I use the KT-SGS4 KitKat 4.4 TouchWiz kernel, and had for a long time suffered from a loss of mobile connection and GPS. requiring a reboot to get them back (within a similar time period to my PRL/PROFILE issues). I seem to have fixed the mobile connection/GPS loss by choosing the 'correct' governor to use with that kernel for my ROM, and it is not IMPOSSIBLE that THIS occurred at the time I was able to update my PRL/PROFILE, but I do not remember exactly, and I'm PRETTY CERTAIN I still had the issue with the mobile connection/GPS loss after updating my PRL/PROFILE, so I think that likely rules out KT-SGS4 as a culprit in this issue. (But then, I was forgetting that we already established that you were on a stock kernel...)
KNOWN issues with KT-SGS4 Sprint KitKat 4.4 TouchWiz kernel
rsngfrce said:
Yeah, I honestly don't really understand what that thread means when it talks about flashing to legacy accounts. I believe I have a SERO account (I don't know, my wife pays the bill... :silly: ) and the updates worked fine until I think messing with the APNs to try to fix my inability to send MMS messages messed things up. I never flashed any legacy accounts or anything.
So... at this point, even though IT MAKES NO SENSE, I will tell you what SEEMED to fix the issue for me. I STRESS, this MAKES NO SENSE TO ME, but after months of being unable to update my PRL/PROFILE, after doing the following, I was suddenly able to update them. It is likely an EXTREME coincidence, but for the hell of it I will now tell you.
Using the Pro version of Solid Explorer, I copied the Carrier folder from the root of my phone to my external SD card. THAT IS IT. YES... THAT IS IT. NOTHING MORE. I did NOT copy it back, I did not change anything. HOW this could possibly have cured the problem would seem to make very little sense, I can only conjecture that Solid Explorer, in the act of copying the folder to my external SD card, somehow 'refreshed' something in the carrier folder in the root of my phone... and I am grasping at straws here. I think you can probably understand WHY I did not want to reveal that this is what SEEMED to cure my issue, because it is so unlikely, and more likely an extreme coincidence and something else happened that I am not aware of, but that is the only thing I know of that I did related between when it was not working to when it was. So now you know at least (and as I have told a few others, there is no point in not trying, other than the crushing disappointment of it almost certainly not working)...
I should add as well however, now that it occurs to me, that I use the KT-SGS4 KitKat 4.4 TouchWiz kernel, and had for a long time suffered from a loss of mobile connection and GPS. requiring a reboot to get them back (within a similar time period to my PRL/PROFILE issues). I seem to have fixed the mobile connection/GPS loss by choosing the 'correct' governor to use with that kernel for my ROM, and it is not IMPOSSIBLE that THIS occurred at the time I was able to update my PRL/PROFILE, but I do not remember exactly, and I'm PRETTY CERTAIN I still had the issue with the mobile connection/GPS loss after updating my PRL/PROFILE, so I think that likely rules out KT-SGS4 as a culprit in this issue. (But then, I was forgetting that we already established that you were on a stock kernel...)
KNOWN issues with KT-SGS4 Sprint KitKat 4.4 TouchWiz kernel
Click to expand...
Click to collapse
Yeah that copying the carrier folder don't seem like it would do anything but maybe I'll give it a try. Whats the best way to root right now? I just want to make sure it will let me unroot the phone if it dont work and no trip knox incase I have to bring this in.
Do you know what bootloader you are on? You said you were on Sys MK2, then went back to MF9 and now are on NG2. When you went to NG2, unless you took very specific steps to keep the MF9 bootloader, you would be on the NG2 bootloader now, which includes Knox, and you can no longer go back beyond NAE I think. If you don't know what bootloader you have, get DeviceInfo https://play.google.com/store/apps/details?id=com.jphilli85.deviceinfo from the Play Store and under the Software heading, see what it shows for the last 3 digits for Bootloader. This makes a difference on the best root method.
rsngfrce said:
Do you know what bootloader you are on? You said you were on Sys MK2, then went back to MF9 and now are on NG2. When you went to NG2, unless you took very specific steps to keep the MF9 bootloader, you would be on the NG2 bootloader now, which includes Knox, and you can no longer go back beyond NAE I think. If you don't know what bootloader you have, get DeviceInfo https://play.google.com/store/apps/details?id=com.jphilli85.deviceinfo from the Play Store and under the Software heading, see what it shows for the last 3 digits for Bootloader. This makes a difference on the best root method.
Click to expand...
Click to collapse
Bootloader and software version both show up as NG2 on Device Info.
tenaciousj said:
Yeah that copying the carrier folder don't seem like it would do anything but maybe I'll give it a try. Whats the best way to root right now? I just want to make sure it will let me unroot the phone if it dont work and no trip knox incase I have to bring this in.
Click to expand...
Click to collapse
I'm not an EXPERT on this subject, but if you are on NG2 stock unrooted right now, I believe you can use: CF-Auto-Root to root it. Or, here is a stock rooted version of the NG2 ROM:
[ROM][NG2] Stock Rooted NG2 (which mentions that it has Knox removed).
As far as tripping stuff, I'm somewhat unsure about that to be honest. I have always used Triangle Away on my phone, but it has a warning now not to use it with a custom kernel (which I use). My counter is at 3, but I am out of warranty anyway.
I spent a few hours on chat with Sprint. They couldn't figure it out so I'm bringing it in tomorrow. Guessing I'll get a new phone. The people at the Sprint store seem rather limited in their knowledge, at least they were last time I was there.
Sent from my SPH-L720 using Tapatalk
tenaciousj said:
I spent a few hours on chat with Sprint. They couldn't figure it out so I'm bringing it in tomorrow. Guessing I'll get a new phone. The people at the Sprint store seem rather limited in their knowledge, at least they were last time I was there.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
I guess if there are no signs that it has been rooted, that's probably a good way to go. You apparently had a phone pre-Knox and now I think you will get one with a Knox system, but it doesn't matter in your case since went beyond the point of no return already with the bootloader... I don't know if you have the new Spark model (tri-band), I don't know if the still make the old plain one like I have anymore...
rsngfrce said:
I guess if there are no signs that it has been rooted, that's probably a good way to go. You apparently had a phone pre-Knox and now I think you will get one with a Knox system, but it doesn't matter in your case since went beyond the point of no return already with the bootloader... I don't know if you have the new Spark model (tri-band), I don't know if the still make the old plain one like I have anymore...
Click to expand...
Click to collapse
I got the phone I have now about a month after the GS4 came out so its non sparks. I stayed on MK2 for so long because I couldn't find a newer rom that looked to be stable and not have to jump through a bunch of hoops to install it. The Odin screen shows everything being zero and offical software so I should be good. I am going to sign out of all of my accounts before I bring it in being I have a lot of apps bought through the store that only work on rooted phones. I hope I can get a tri band to replace it. My friend has a triband GS4 and it gets much better data speeds than mine.
Yeah, I mentioned elsewhere here before that I actually didn't know of the existence of the "Sparks" version of the G4. I screwed up the USB port on my G4 before upgrade time, so I had to buy another G4 on Amazon. Upgrade time has come up, so I was just looking and saw my phone listed as "Non-Sprint Sparks", which I thought meant that they called it the "Sparks" model because I hadn't bought it from Sprint... took me a while to figure out what that actually meant... :laugh:
Sprint online nor the store could fix it so I got a new one.
No rooting but error 407
As titled, I've not rooted the phone. I'm getting error code 407 on attempts to update PRL and Update profile. Download updates manually does nothing. Note I'm on a Samsung Note 4, Sprint. Had updated to Marshmallow 6.0.1 late March but then above actions persist since then. I'm using Wi-Fi only, Sprint service disconnected as I couldn't pay bill when I lost job during a disabling illness.
I haven't been able to update prl profile or firmware for over 8 months. I am not rooted never have been I have called customer service over and over replaced SIM card did the ## stuff nothing has helped. The phone works although service isn't as good as it could be and says there is a prl update available but I always get connection error 6 on all 3. I also have serious battery draining issues as far as my data I do get a strong 4g lte connection just service is low and sometimes drops when I am close to a sprint tower every other phone gets full bars really on any network especially sprint. I hope someone can help I like my sph-720 other that that and honestly I can't afford to keep up with the Joneses. Hopefully this is enough info please help
00Lee said:
I haven't been able to update prl profile or firmware for over 8 months. I am not rooted never have been I have called customer service over and over replaced SIM card did the ## stuff nothing has helped. The phone works although service isn't as good as it could be and says there is a prl update available but I always get connection error 6 on all 3. I also have serious battery draining issues as far as my data I do get a strong 4g lte connection just service is low and sometimes drops when I am close to a sprint tower every other phone gets full bars really on any network especially sprint. I hope someone can help I like my sph-720 other that that and honestly I can't afford to keep up with the Joneses. Hopefully this is enough info please help
Click to expand...
Click to collapse
Have you done a factory reset via recovery? Or you might want to flash latest full stock
Hoping somebody can help me out here. I just got my OnePlus Two (Chinese version) and it is running Oxygen 2.0.2. Granted its only been the first day with the phone, but its had a wake lock the entire day now. Installed BetterBatteryStats but I admittedly don't really know how to use it to actually solve the problem. Are other people having these issues and how can I solve it? Frustrating that its stock software and already having issues.
Phone is unlocked and rooted but not rom'ed.
Androids are always awake while charging. Thats normal.
Hello,
Been struggling a lot with my battery drain since I bought my 6t.
I am unrooted and now with 9.0.7, I already uninstalled a lot of apps to try and locate the root cause for my battery drain. I never had social apps which I know can misbehave a lot.
I have location, nfc, etc always turned off, battery optimisation settings always on.
I installed better battery settings and what you see is during my sleep, and the phone drained a lot once more.
Another issue I am having is that each time the phone reboots the find my device is activated even after I set it to not do anything.
I need help though, I quite do not understand what I should do now.
What is my problem? What can I do to achieve the crazy screen on time some of you have? More, I would be happy to just solve the screen off battery drain. One day I had over 40% drain without using the phone more than 5 minutes.
Can someone please help me out?
Simple Fix
cesar.maranhao said:
Hello,
Been struggling a lot with my battery drain since I bought my 6t.
I am unrooted and now with 9.0.7, I already uninstalled a lot of apps to try and locate the root cause for my battery drain. I never had social apps which I know can misbehave a lot.
I have location, nfc, etc always turned off, battery optimisation settings always on.
I installed better battery settings and what you see is during my sleep, and the phone drained a lot once more.
Another issue I am having is that each time the phone reboots the find my device is activated even after I set it to not do anything.
I need help though, I quite do not understand what I should do now.
What is my problem? What can I do to achieve the crazy screen on time some of you have? More, I would be happy to just solve the screen off battery drain. One day I had over 40% drain without using the phone more than 5 minutes.
Can someone please help me out?
Click to expand...
Click to collapse
The problem is that you messed up your stock Rom in the process of unrooting. My best advice is to root your phone again and back up everything with Titanium Backup. After that, use MSM download to return to stock ( The same software state you had it in when you first bought it). I can assure you that the hardware is fine, but misbehaving software will only cause more harm to your phone. No one will provide you with a simple fix like a flashable zip and dont panic because its not that big of a deal. I bricked my 6t right after misreading instructions, but it recovered and its heavily modded. Go back to stock and start over
---------- Post added at 04:47 AM ---------- Previous post was at 04:41 AM ----------
cesar.maranhao said:
Hello,
Been struggling a lot with my battery drain since I bought my 6t.
I am unrooted and now with 9.0.7, I already uninstalled a lot of apps to try and locate the root cause for my battery drain. I never had social apps which I know can misbehave a lot.
I have location, nfc, etc always turned off, battery optimisation settings always on.
I installed better battery settings and what you see is during my sleep, and the phone drained a lot once more.
Another issue I am having is that each time the phone reboots the find my device is activated even after I set it to not do anything.
I need help though, I quite do not understand what I should do now.
What is my problem? What can I do to achieve the crazy screen on time some of you have? More, I would be happy to just solve the screen off battery drain. One day I had over 40% drain without using the phone more than 5 minutes.
Can someone please help me out?
Click to expand...
Click to collapse
I came up with that answer without checking those screenshots, but now its obvious. By unrooted, do you mean you had root and then unrooted or havent attempted anything? The other thing is obvious, your battery is draining because of google play services. I had the same problem, but i removed my gapps because i use better app alternatives that dont require google play services. The other thing is i use services though my browser than having a separate app for everything. I find it safer and i use Brave browser.
Hentai_expert said:
The problem is that you messed up your stock Rom in the process of unrooting. My best advice is to root your phone again and back up everything with Titanium Backup. After that, use MSM download to return to stock ( The same software state you had it in when you first bought it). I can assure you that the hardware is fine, but misbehaving software will only cause more harm to your phone. No one will provide you with a simple fix like a flashable zip and dont panic because its not that big of a deal. I bricked my 6t right after misreading instructions, but it recovered and its heavily modded. Go back to stock and start over
---------- Post added at 04:47 AM ---------- Previous post was at 04:41 AM ----------
I came up with that answer without checking those screenshots, but now its obvious. By unrooted, do you mean you had root and then unrooted or havent attempted anything? The other thing is obvious, your battery is draining because of google play services. I had the same problem, but i removed my gapps because i use better app alternatives that dont require google play services. The other thing is i use services though my browser than having a separate app for everything. I find it safer and i use Brave browser.
Click to expand...
Click to collapse
You probably got it right, I already had twrp installed but since it was not working I went back to stock. How did you figure that out?
I might need some help to do as you said since I do not want to brick the phone. What if i do a factory reset? Will it cure the problem?
Curation
cesar.maranhao said:
You probably got it right, I already had twrp installed but since it was not working I went back to stock. How did you figure that out?
I might need some help to do as you said since I do not want to brick the phone. What if i do a factory reset? Will it cure the problem?
Click to expand...
Click to collapse
A factory reset wont really fix the issue, but you could always give it a try if you backup your precious files first. The problem that i am currently facing on my device is that i cant port Google Camera. I realized that it doesnt work without google play services, but i am not going to start over from stock just to get one app (Doing so fixes everything, but there is a workaround). I am planning on Deodexing my stock ROM and installing MicroG. Its really difficult to find easy instructions , but i gotta challenge myself. Anyways, in your case you just need to give the MSM Download Tool a try, its normally used to unbrick devices and return them to stock. You can always use it in case you mess up your software to the point where flashable zips only cause more issues.
# 1 Backup
# 2 Factory Reset or MSM Downloadtool ( Your Choice!) The tool is on the Op6t Forum somewhere.
Hentai_expert said:
A factory reset wont really fix the issue, but you could always give it a try if you backup your precious files first. The problem that i am currently facing on my device is that i cant port Google Camera. I realized that it doesnt work without google play services, but i am not going to start over from stock just to get one app (Doing so fixes everything, but there is a workaround). I am planning on Deodexing my stock ROM and installing MicroG. Its really difficult to find easy instructions , but i gotta challenge myself. Anyways, in your case you just need to give the MSM Download Tool a try, its normally used to unbrick devices and return them to stock. You can always use it in case you mess up your software to the point where flashable zips only cause more issues.
# 1 Backup
# 2 Factory Reset or MSM Downloadtool ( Your Choice!) The tool is on the Op6t Forum somewhere.
Click to expand...
Click to collapse
Accessed stock recovery, made a factory reset from there by erasing everything. In about 11 hours the phone used almost 20% battery and no screen on time! Just standing there the whole time. I think I really need to do something, will try that tool you pointed.
No chance of bricking right?
Regards
tried it, it gives me a sahara communication failed. not sure what should I do now.
EDIT: I remember better now. when I got the phone it was on 9.0.4, I updated to 9.0.5. Then I side loaded the temporary and somewhat "compatible" TWRP which I used to flash Magisk. not sure why but root checker said I was not rooted and since an official TWRPO seemed to be far I decided to lock the bootloader (this gave me the official recovery back).
Do you think this is what is causing me the battery drain? everything is working properly to the exception of battery drain.
ANOTHER EDIT: decided to contact oneplus directly and explained the situation (even mentioned I had twrp and that I flashed magisk. they asked me to send the phone so they will see if this is hardware problem or software. not sure if they are going to charge me or not but I think it is unfair to charge (lets wait and see).
Can anyone help me figure out how to solve this problem assuming this is a software issue? I would pretty much like to avoid shipping the phone, never had good experiences with these rma assistance in the past.
Hi Cesar,
Hentai already suggested you how your problem could be solved
Cheers
Hentai_expert said:
A factory reset wont really fix the issue, but you could always give it a try if you backup your precious files first. The problem that i am currently facing on my device is that i cant port Google Camera. I realized that it doesnt work without google play services, but i am not going to start over from stock just to get one app (Doing so fixes everything, but there is a workaround). I am planning on Deodexing my stock ROM and installing MicroG. Its really difficult to find easy instructions , but i gotta challenge myself. Anyways, in your case you just need to give the MSM Download Tool a try, its normally used to unbrick devices and return them to stock. You can always use it in case you mess up your software to the point where flashable zips only cause more issues.
# 1 Backup
# 2 Factory Reset or MSM Downloadtool ( Your Choice!) The tool is on the Op6t Forum somewhere.
Click to expand...
Click to collapse
komodo_1 said:
Hi Cesar,
Hentai already suggested you how your problem could be solved
Cheers
Click to expand...
Click to collapse
I know but for some reason I cannot have access, it gives me the Sahara error. What should I do?
cesar.maranhao said:
I know but for some reason I cannot have access, it gives me the Sahara error. What should I do?
Click to expand...
Click to collapse
The mistake you are committing is this: having installed BBS, you should have taken an idle dump (as described in the OP of the BBS thread) and posted it in the BBS thread asking for help. Screenshots won't help.
Google Play Services by itself rarely drains battery on Oreo and especially Pie. All the apps go through Play Services for their requirements and if there is a misbehaving app, instead of finding it, people blame Play Services (I am not a fanboy of Google).
EDIT: Having said that, I just checked your screenshots. BBS is not functioning properly and the readings are skewed. Which version are you running? From your battery history screenshots, I see that you seem to have about 2% per hour drain. At best it can be brought down to 0.5%. Uninstall BBS, reboot and reinstall it. Let us see whether this time it runs properly.
# 2 Factory Reset or MSM Downloadtool ( Your Choice!) The tool is on the Op6t Forum somewhere.
Click to expand...
Click to collapse
6T MsmDownloadTool V4.0 (OOS 9.0.5)
well, was able to get rid of the sahara problem and it worked. lets see if battery life improves or not.
Yes, I am pleased now.
cesar.maranhao said:
well, was able to get rid of the sahara problem and it worked. lets see if battery life improves or not.
Click to expand...
Click to collapse
What is sahara problem?
It is related with a communication problem between pc and qualcomm
This phone is very good.
cesar.maranhao said:
This phone is very good.
Click to expand...
Click to collapse
Nicee!! What firmware version?
I noticed that every time i disconnect the cable when phone is fully charged after few minutes the percentage drops to 98 and few minutes late to 95 and then is more more longer time to drop to 94 and become Solid the discharge.. Someone know what i can do for fix this issue
I am still in 9.0.7.
I think that drain right after disconnection from the charger also happened to me but not sure how it is now after my "cleaning" ! Before when it was draining a lot I had it for sure but the phone was always sucking battery.