at work I have to throw my phone on roam for it work. no service. is there a one button app to do this?
also how would I delete the bubble that pops up when I go on the internet? the #777 one.
thanks
aonavy said:
at work I have to throw my phone on roam for it work. no service. is there a one button app to do this?
also how would I delete the bubble that pops up when I go on the internet? the #777 one.
thanks
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Have you used search yet??????????????????????????????????????????????????????????????????
2 threads started in as much as a day. WOW!!!!
sure did. do post useless info?
aonavy said:
sure did. do post useless info?
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Well, since no one else has answered you yet and until they do, tell me what you searched for and on where. I will help you improve your searching capabilities. Since you are new to this site it is probably best that you take this suggestion from me before some body comes along with a bad attitude and totally flames you. I would also suggest that you don't start threads until it is a last resort and you have done days of searching.
Also, you may want to list your device, OS, Radio, Rom, Carrier etc....
Curious G
OK, I'm at work and as I'm the Android expert, I pretty much deal with Heros and Moments all day. 7 days a week. So I've compiled a short list of problems that I was wondering if you guys might be able to help me out with. I kinda feel bad constantly having to hard reset my customers Heros, even though everything is backed up to google. So, since you guys have delved into the OS and programming, perhaps you have some fixes aside from hard reset (And that won't void the warranty, preferably) for these problems.
1. Picture mail. Customer just gets a download button. When they touch it, either they get downloading........ or download unsuccessful. After suspending/restoring account, deprogramminga nd reprogramming the phone, and switching the phone off the account and back on, I can get about 50% of their picmail to go through, still have to hard reset. Any thoughts on causes of this? Or a fix?
2. Youtube. Using either the browser or the youtube application, the video will not play. Will occasionally play after 4 or 5 tries, but with no consistency. Doesn't seem to happen on every phone. Hard reset does not fix this. It's listed in our known issues, with no fix. I would appreciate any of your advice. I already give my customer the workaround to use a diff browser and d/l in mp4 format, i'd like to know if I can be more help.
3. When attempting to sign into google or access Market, error "A reliable data connection could not be established. Your SIM card may not be provisioned for data. This may be a temporary problem." Etc. Once again, I do all troubleshooting on our side, customer can browse internet and use data based apps, just not contact googles servers. Any thoughts on this would be greatly appreciated.
That is pretty much it. The only problem I actually cannot fix is the Youtube, other than that a hard reset will take care of it but your average sprint customer has never done a backup and has forgotten the gmail they created when they activated the phone. Thanks in advance for help and if anyone needs any help on my side or info hit me up.
Tell Sprint to get off their ass and roll out the 2.1 update. That fixes every issue you listed as well as others.
Be thankful that some very malicious exploits are still being kept hush hush. Your bosses promised fixes in November when they were shown how to crash any Sprint Android device to the point where a hard reset and a trip to the store is needed to fix it.
Fixes were promised "soon" back in November. It's almost March and I'm about to spill my guts and make things much worse.
I'll help anyone who is honest. Sprint and HTC have spent a ****load of resources on other projects instead of fixing a buggy POS system they took my 500 bucks for. That's not honest.
gbhil said:
Tell Sprint to get off their ass and roll out the 2.1 update. That fixes every issue you listed as well as others.
Be thankful that some very malicious exploits are still being kept hush hush. Your bosses promised fixes in November when they were shown how to crash any Sprint Android device to the point where a hard reset and a trip to the store is needed to fix it.
Fixes were promised "soon" back in November. It's almost March and I'm about to spill my guts and make things much worse.
I'll help anyone who is honest. Sprint and HTC have spent a ****load of resources on other projects instead of fixing a buggy POS system they took my 500 bucks for. That's not honest.
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+1 what he said
Both posts don't actually address his questions, rather your gripes with Sprint and or HTC. Please stay on topic and help if you can.
Gee, that was entirely unhelpful. I am actually trying to help people. I come in on all my off days because no one else here is as comfortable with Android as I am. I am also the top Aircard guy because while most of these guys can fix your Blackberry, they don't know jack about Windows or Mac. So I spend the daylight hours every day trying to help people. I figured since you guys have gotten further into the OS than I ahve you might be able to offer some assistance to your fellow Hero users. Instead, I get an extremely rude message essentially spitting in my face and telling me to piss off because of the company I work for. I honestly had much higher expectations. I've been reading these forums for months and have come to have a high degree of respect for all of you, which is why I decided to start posting. That's really dissapointing. And, for the record, Sprint doesn't write Operating Systems. They just tell the manufacturer what they want (Sprint Nav, Nascar, etc.) and what they wont allow (phone as modem, bluetooth file transfer) and then get the updates whenever they make one. You guys are eagerly awaiting a Sprint 2.1? So is Sprint. I promise you.
And by the way, I realize I'm apparently a horrible person for working to feed my family and all, but I'm an Industrial Electrician, Journeyman. Also A control specialist, fiber optic terminator, and IT tech. The economy crashed, I got laid off from the electrical union cause we had no work, sat on the books for 6 months, and when the union couldnt find me work I came here. Sprint was impressed with my technical abilities (and the fact that someone with my experience/education would be willing to do tech support) and gave me a job. Don't think I'm some evil corporate asshole whos trying to get over on you, cause I'm not. If you don't want to offer your assistance that I think I very respectfully asked for, ok. You aren't hurting me, my Hero works just fine. You're just hurting every other Hero user that calls in needing help.
Oh, and since I can't play with my phone at work (new policy, it bloody sucks, I used to sit here and flash roms and stuff all day from this site) I am just reading the forums and trying to help out. This thread is aptly named for it, so if anyone needs any tech help (as far as not getting sms, mms, calls not coming through, internet down, etc) hit me up in here I'm already giving out tech advice in the picture mail thread. Lol.
How about the texts out of order problem?
I've noticed on mine, it's only when I get texts from other sprint users and it's not every time. Like just now, I sent a text to a friend with sprint, my phone says I sent it at 5:40pm, she replied 2 minutes later, but the time stamp on her text says 5:39pm. I have yet to have this issue with people on other carriers, only people that also use sprint.
Yeah, thats a weird issue. Mine does the same thing. I havent found a fix yet. When using the normal messaging app this causes new txt messages to go to the top of the thread, which is a pain in the ass if you have several hundred txts. Using Handcent keeps that from happening, but the time still comes in wrong. I'm gonna check this out today and see if I can dig something up.
TaurusBullba said:
Both posts don't actually address his questions, rather your gripes with Sprint and or HTC. Please stay on topic and help if you can.
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Not true. His questions were answered in the first sentence of my original reply.
All these issues are a direct result of the process that was used to force Android to work with hardware and a system it was not designed for. They are all fixed in later versions of the operating system.
To the OP - I don't hold you responsible for anything Sprint does. But since you identified yourself as someone who does tech support for them, I simply told you the same thing I tell any Sprint employee. Fix your **** and soon. Pass that along please.
Too bad Sprint network and software engineers don't care about the issues enough to seek feedback like you have done. If they did, I would have told them the same thing.
sirstanley said:
1. Picture mail. Customer just gets a download button. When they touch it, either they get downloading........ or download unsuccessful. After suspending/restoring account, deprogramminga nd reprogramming the phone, and switching the phone off the account and back on, I can get about 50% of their picmail to go through, still have to hard reset. Any thoughts on causes of this? Or a fix?
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Is the customer using the stock messaging app or Handcent? I notice that if I click the "download" button on the pop-up notification then I never get the picture mail. Close the pop-up notification and open the SMS app of your choice (stock, handcent or other) and the picture mail should be there.
I would think that a hard reset fixes it because it uninstalls the custom messaging app that the customer has installed that is hijacking the download.
sirstanley said:
2. Youtube. Using either the browser or the youtube application, the video will not play. Will occasionally play after 4 or 5 tries, but with no consistency. Doesn't seem to happen on every phone. Hard reset does not fix this. It's listed in our known issues, with no fix. I would appreciate any of your advice. I already give my customer the workaround to use a diff browser and d/l in mp4 format, i'd like to know if I can be more help.
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I've noticed that many movies don't play on the browser because Youtube tries to launch "Youtube Mobile" and it blocks a lot of videos that would otherwise play in the Youtube app.
It may be an issue with the data connection. Does your store have a WiFi hotspot? If so, try disabling the Sprint Data connection and enable (and associate) the WiFi... then see if it views ok. If so, you may need to reprovision the Vision account or reset the Vision credentials.
sirstanley said:
3. When attempting to sign into google or access Market, error "A reliable data connection could not be established. Your SIM card may not be provisioned for data. This may be a temporary problem." Etc. Once again, I do all troubleshooting on our side, customer can browse internet and use data based apps, just not contact googles servers. Any thoughts on this would be greatly appreciated.
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I suspect the customer has loaded a custom ROM and is not telling you... but before they came into the store, they restored from nand. There is a known issue with some custom ROMs that will put bad data in your Google account (held on Google's servers). Try creating a new gmail account, do a hard reset, configure the new gmail account as the phone's primary Google account, and see if the market runs. If so... explain to the customer that they have (i believe permanently) screwed up their Google account and they should create a new one. They can still use their old gmail account for mail as a secondary account but as far as Market and all the other Google apps on the phone, they should use the new one. Also advise them to check with the ROM manufacturer before they load custom ROMs.
For example, MoDaCo doesn't have this problem but some of the earlier (and possibly the current) Fresh ROMs caused this problem.
gbhil said:
Tell Sprint to get off their ass and roll out the 2.1 update. That fixes every issue you listed as well as others.
Be thankful that some very malicious exploits are still being kept hush hush. Your bosses promised fixes in November when they were shown how to crash any Sprint Android device to the point where a hard reset and a trip to the store is needed to fix it.
Fixes were promised "soon" back in November. It's almost March and I'm about to spill my guts and make things much worse.
I'll help anyone who is honest. Sprint and HTC have spent a ****load of resources on other projects instead of fixing a buggy POS system they took my 500 bucks for. That's not honest.
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Click to collapse
Is there really such a serious exploit? Maybe its time Engadget and the other big guys in the tech press know about it and its specifics. Could be one hell of a bargaining chip to force an early release of 2.1
I suspect the customer has loaded a custom ROM and is not telling you... but before they came into the store, they restored from nand. There is a known issue with some custom ROMs that will put bad data in your Google account (held on Google's servers). Try creating a new gmail account, do a hard reset, configure the new gmail account as the phone's primary Google account, and see if the market runs. If so... explain to the customer that they have (i believe permanently) screwed up their Google account and they should create a new one. They can still use their old gmail account for mail as a secondary account but as far as Market and all the other Google apps on the phone, they should use the new one. Also advise them to check with the ROM manufacturer before they load custom ROMs.
For example, MoDaCo doesn't have this problem but some of the earlier (and possibly the current) Fresh ROMs caused this problem.[/QUOTE]
This doesn't seem to be totally accurate since in my case I've been using Fresh roms since the first release and have never had any market related issues. To me this would imply there's a bit more going with that. Just thought that this should be noted.
HERNANDEZ4LIFE said:
Again, not trying to be a jerk, but this doesn't seem to be totally accurate since in my case I've been using Fresh roms since the first release and have never had any market related issues. To me this would imply there's a bit more going with that. Just thought that this should be noted.
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Again??? this is your first post in this thread... and if you have to start out by saying that you're not trying to be a jerk, then you probably are. It's kinda like saying "all due respect" when you have no intention of showing respect.
If you search this forum you'll find the evidence to my statements. I've been using MoDaCo's ROM and have seen numerous people that switched from Fresh and can't get the the market to work. I'm not any way devaluing the Fresh ROM or their work. I'm simply saying that there was a setting in a file (I can't remember what file exactly - you'd have to search that answer out yourself) that messed up the market for a bunch of people. This may have been an isolated issue to one version of Fresh (hence when I said "some"). If you weren't affected then you're a lucky one, but that doesn't mean that other people aren't affected. Also, my thread was informational to show that this guy's customers may have loaded a custom ROM... The ROM could have been from Fresh or anybody else (or even customized by his customers themselves).
jmanley69 said:
Is the customer using the stock messaging app or Handcent? I notice that if I click the "download" button on the pop-up notification then I never get the picture mail. Close the pop-up notification and open the SMS app of your choice (stock, handcent or other) and the picture mail should be there.
I would think that a hard reset fixes it because it uninstalls the custom messaging app that the customer has installed that is hijacking the download.
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I have had this issue with two Heros with and without third party msg apps. Also the first thing I do in setting up my msg apps is to disable the popup notificacion (just bugs me) and I have had the same thing happen. In fact I've had my msg app (whether it be stock, CHOMP, or Handcent) open and waiting for test mms msgs I sent to myself and still experienced the same problem. Again, just thought it should be noted.
jmanley69 said:
Again??? this is your first post in this thread... and if you have to start out by saying that you're not trying to be a jerk, then you probably are. It's kinda like saying "all due respect" when you have no intention of showing respect.
If you search this forum you'll find the evidence to my statements. I've been using MoDaCo's ROM and have seen numerous people that switched from Fresh and can't get the the market to work. I'm not any way devaluing the Fresh ROM or their work. I'm simply saying that there was a setting in a file (I can't remember what file exactly - you'd have to search that answer out yourself) that messed up the market for a bunch of people. This may have been an isolated issue to one version of Fresh (hence when I said "some"). If you weren't affected then you're a lucky one, but that doesn't mean that other people aren't affected. Also, my thread was informational to show that this guy's customers may have loaded a custom ROM... The ROM could have been from Fresh or anybody else (or even customized by his customers themselves).
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Lol. Thought I edited the post. To early in the morning I guess. My point was simply that what you stated isnt necessarily true in all cases, specifically mine. And so to me this would be evidence the rom is not the issue and that there may be more to it. Thats all I was saying. Didnt mean to offend.
The only time i have heard that a Fresh ROM messed up the market was Fresh 2.1. Its just an AOSP rom and it was known for messing up the market but a fix was posted.
I just lost a lot of respect for you gbhil. What are you going to do next? Threaten the class president to try and get Obama to sign a bill?
LOL. Yeah, I'm really just gonna call up the CEO and the development department...everyone in tech support has their number....
Oh, and in response to the latest posts.....Aside from the youtube issue, a hard reset takes care of all the issue I listed. I thought I mentioned that. So that rules out the phone being permanently screwed up by bad roms. Plus, I assure you, the people that call in with these issues don't even know how to get into the phones settings, and it takes them about 10 minutes to type their google username and password. And the "cannot establish a reliable data connection" issue with google and android market isnt just the market. It happens when they try to sign into Google, sometimes when they just bought the phone and are doing it during the activation process. It also happens on the Samsung moment, so I think its safe to say it isn't a rom flashing issue. And the picmail happened on my hero before I even rooted it, and occurs on the stock app and handcent. When they call in with it happenning on stock messaging app, I have them download handcent as part of troubleshooting. As I said, after all troubleshooting is done, they maybe get half their MMS.
sirstanley said:
sometimes when they just bought the phone and are doing it during the activation process.
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Do you actually work for Sprint? or are you reselling their services?
Sprint recommends that you do not even TRY to use data until 4 hours after activating the phone. It takes some time for the account to properly provision through all their systems and if you attempt to use data before the account has provisioned completely then it screws up the vision profile to the point where you MUST call Sprint and have them fix it (i.e. nothing you can do to fix it).
I ask if you work for Sprint because if you do, you'd know that and wouldn't have people trying to connect to Google right away.
Now, I know that people are going to say that this is part of the setup process for the Hero (enter your account information), and that they did it out of the box with no problem, and the Sprint reps set the phone up for them in the store, and Best Buy will set the phone up for you and they don't have problems, and a whole bunch of "it didn't cause problems for me"... but that doesn't change the fact that Sprint says quite clearly "do not try to use the vision data until 4 hours after activating the account".
So... if you're having data problems, and you don't want to use my suggestion from before to reset the Vision Profile, then call Sprint and have them do their magic little fix.
help, can some one help me give me some info.
ive posted about this on the official nexus one forums, but it is not directly related to the n1, its more of an android thing. here is the link.
http://www.google.com/support/forum/p/android/thread?fid=045ddfb6b42270460004806c59d11f9d&hl=en
if any1 has any input please respond in the nexus forum or here.. thanks.
google owns admob. you're going to get ads in almost any app you open up. only way to get rid of them, as far as i know, is to root your phone and install an adblocker. you need root privleges for that to work.
Weird, I've never had anything like that on any of my Android phones. Definitely would be annoying though. The text message spam isn't as weird as it popping up under the official OS, this doesn't sound admob related to me though.
nopes
this is not admob related.. its not diff advertising.. its the same company, advertising local nyc party events. but its the same company party promoter.
and also the text and pop ups are two separate incidents. i dont get the sms and than after the alert.. they come and diff times.
ive done the master reset on the g1 numerous times.. deleted all the apps i dled etc.. i kinda just fig it was a lost cause.. than i got it on the nexus 1, the first day i got it.. didnt even install anything on it. so i figured maybe id research around..
you don't need to DL anything. stock apps will have ads too. blame google for that. my nexus was throwing up ads before i ever put anything on it. not on home, not in phone, but as soon as anything else was opened, ads.
Try using AdFree from the Android market.
prettyboy85712 said:
Try using AdFree from the Android market.
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only works with root
iPhone users have a program called my3g which tricks the phone into thinking you're on wifi when you're really on 3g so you can watch full episodes on tv.com, etc.
Does the droid have anything like this?
For some reason when I asked this question I got a very unsatisfactory reply. I don't think my fellow Android users like playing second fiddle to the iPhone hacker community. My3G was awesome for me when I had my iPhone. Now I have all sorts of problems with certain apps wanting me to be on wifi only with my EVO. It pisses me off and I have not found a work around yet. Let me know if you discovered anything please.
Was there such a program like My3G for Androidd?....
I've never had an app required wifi.... What apps? Maybe we can find a solution.
zehkaiser said:
I've never had an app required wifi.... What apps? Maybe we can find a solution.
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for example, there is in israel the Bezeq company.
thay got android app that you can use the same number as your lend line phone on the android device... but thay allow only to use it in wifi connection.
thats way i need to imitate wifi connection on 3G internet...
if you search for "bezeq" in the market you will finde the app.
thanks
Also, the market (and Amazon market) force you to use WiFi to download large apps. I have an unlimited plan, and would like to be able to download these on 3g.
I take it there has still been no solution found to this problem? I want to trick my phone to think it's on wifi in order for itv player to work.
molyneux86 said:
I take it there has still been no solution found to this problem? I want to trick my phone to think it's on wifi in order for itv player to work.
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I would really like to see my3g (or something like it) for Android. It was very useful on iOS and now that I use Android full time it is one thing I miss. I assume the reason something like this is not as popular on Android yet is in the past it has not been as necessary or useful as it is on a jailbroken iPhone.
Personally, I would pay good money for an Android app to provide this option.
bump
Hi guys as i was having problem with both the camera which was caused due to failed update, so it always displays either a black screen or it says camera failed. I tried all the tips and tricks available on net, but nothing happens. So i just downgraded it to DDKB2 and given it to samsung service center, after 3 days they called me to pick up the handset and i got it, both the camera's are working, all videos are playing even 720p very easily. So i suggest all the guys having same problem visit samsung service center
The firmware version on which it is working are as follows:-
To open this menu dial(*#34971539#)
Phone?CAM FW Ver Check-SESBDI07:
SESBDIO7:
ISP VERSION- NEC CE147
CAM FW Cal Check- AF(35.34)
SHA(02.15)(02.167)
SHU(NONE)
Plz Dont try the 2nd and 6th option in that menu
What was the purpose of this post? If you have read the feedback properly or used the search function you would know that this issue has already been resolved and with no need to take it to any sort of service center ๏̯͡๏﴿. Please avoid making new thread's and research a little more.
Misledz said:
What was the purpose of this post? If you have read the feedback properly or used the search function you would know that this issue has already been resolved and with no need to take it to any sort of service center ๏̯͡๏﴿. Please avoid making new thread's and research a little more.
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http://forum.xda-developers.com/showthread.php?t=1171422
Many people need this
I'm sorry but not a lot of people need this. If you play around with something that you don't know much about, something is bound to fail. Do not, I repeat, do not play around secret menus. Devs are trying so hard to keep from us noobs about it because again, it will mess something up.
jcbalunsat said:
I'm sorry but not a lot of people need this. If you play around with something that you don't know much about, something is bound to fail. Do not, I repeat, do not play around secret menus. Devs are trying so hard to keep from us noobs about it because again, it will mess something up.
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Ya dude thats what i wanted to say, but for those who had this already, it would be helpfull to them!