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Hey guys,
I've been with the forum for a couple of years already but got caught of guard recently. I got a mytouch4g in december and it had been working great except for power amp and one or two other programs that I obtained and installed. I reset the phone to factory and reinstalled everything and it started running great again. Mind you, I haven't rooted the phone or really had the need to since it does everything that I've wanted to do to it if I were to root it. Recently in the past couple of days though, the performance has SEVEARLY dropped. Its dropped to the point where the swype on the phone won't even function properly half of the time. I've continue to soft reset the phone hoping it'll clear out the OS and function properly but it keeps slowing down. I was hoping someone may have been receiving the same issues and might be able to help me out. Also, I've noticed that whenever I'm in an area where I have poor coverage, the phone begings to heat up a lot and drains my battery. At work its been happening but it stopped when i managed to connect to the wireless. Its still consuming a pretty high amount of my battery though. I've tried searching for these symptoms but wasn't able to find anything.
Any help is greatly apprceiated, I know this community is one of the best out there. Thanks guys!
Also, has anyone been receiving any issues with their wireless radio or their cell radio with the phone is tilted on its right side to view videos?
When you notice the issue happening, try to go into settings>about phone>battery>battery use and see what is consuming most of your battery-sometimes certain apps you download can cause issues....
Yes, problem is definitely with one of your apps. Get watchdog lite and monitor your system for couple of days to see what takes up resources. Or, start fresh and add apps one by one and see where you start having problems. Also, certain live wallpapers can bog down system beyond believe... learned it the hard way.
As far as radio perfomance - every phone will have a certain position in which signal degrades. Just a nature of the beast.... something will always block antennas one way or another.
So I've had my S5 for a few months now. It's basically been a dream for the time being.
Now the phone is pissing me off the same way the S4 pissed me off...
Battery life is totally fine, absolutely no complaints at all. My phone lasts for ages except for when I play tons of games on it.
Performance however is quite slow (probably due to lack of RAM).. despite running fstrim, cleaning cache on a weekly basis and using apps like Greenify etc.
The worst thing however is the ridiculous issues I am having with 3G/Data.
I am unsure if it is just my carrier (The largest network in Finland (SONERA)) or if it is my phone.
I made a video here of the EXACT SAME issue with Wifi (data is even WORSE):
http://youtu.be/2zNBV63Dk0U
Basically you see the first 2 pages load up pretty fast. Then what's with the wait on the rest of those pages whilst they are loading?
The speed of my network is 10MB/s up and down. It's a symmetric connection. It shouldn't be slow at all, and ping times are tiny. So why is it taking so long for my phone to resolve the website, regardless of the browser and method of connection (data or wifi) that I use?
Basically my phone will just switch between 3G and H/H+ continuously without actually being connected, or loading pages etc.
So basically I'll be in the middle of the capital city, on Finland's LARGEST network connected to 3G with FULL bars and not have a connection. Yet all around me, people are using their phones without remotely any issue at all on the same network..
Some information about my phone:
Galaxy S 5 (SM-G900F). Stock ROM, never flashed. Towelrooted.
4.4.2. - Baseband G900FXXU1ANE2
Build - KOT49H.G900FXXU1ANE4
Stock Kernel
80+ User Apps installed
Xposed Framework installed
The biggest issue I have is the fact that the Data connection just sucks in 2G or 3G. There's just this huge lag between loading any webpage, where there is literally ZERO data being transferred (I have the speed indicator xposed app), yet the icon just flashes back and forth from 3G to H to H+ and back. No matter what browser I use, and even often on Wi-Fi it's just terrible and there is STILL a huge wait time between pages actually loading. However apps at least seem to download totally fine.
I have my Buffalo N300 router on Wireless N. I am NOT running at 5Ghz, because it drains more battery. My 3G plan is set to 21Mbps, and I should have no throttling or cap. However I RARELY seem to see speeds over 250KB/s and in the centre of Helsinki or anywhere in the outlying (2-3km areas) there's just no data transfer at all. Full bars, but in some cases the entire network will just cut out and say that it is unavailable.
Could it be an issue with my phone's Modem? Could I just flash a newer modem over the current one that I have? The phone is running stock and it shouldn't be so slow, no matter what.
My stupid provider just suggested that I change to a more expensive 4G plan (yeah right, 3G on other providers was never remotely laggy)
Any ideas guys? I'll give you any information that you need to help me out...
..
Well what info do you want from me?
I posted a video of how the pages load so slowly even on Wifi. I told you my router. It's a Buffalo N300. I don't have 5Ghz mode on. It's set to Wireless N. My internet speed is 100/100mbps. I think that is plenty of information.
I also gave my complete phone specs. My knox is 1x1 yes. I gave my baseband etc. above.
What exactly do you need to know about my configuration? It's set to use 3G always. I always seem to have bars of 3G (even if it won't connect) but there is NO data transfer at all. You can see in the video that the speed indicator in the taskbar doesn't show any data being transferred. There's just this large amount of time that it does nothing. The page loading/connection stalls and I have to wait. I've tried multiple browsers too like I said, and more than 1 Wi-Fi network.
If I swap back to 3G or 2G (WCDMA/2G) mode. Then the phone still stays on 3G 99.99% of the time, but there's still NO data transfer. On 2G it will work just slow enough that I can send a whatsapp message. But it won't load a webpage, not even slowly.
My carrier I also explained.. Sonera, the biggest carrier here in Finland, I also even explained the data plan I am on. 3G, 21mbps, no throttling, etc.
P.S. The speedtest in my signature, is my HOME WIFI connection. It has NOTHING to do with my data connection. I'm not talking about my DL speed or throughput, besides those are the speeds I get on my COMPUTER. I get slower speeds on my phone. I am talking about the LAG that I get when I try to open a page. I.E. Why does my phone just stall loading something and make me wait for ages for it to finish? Why does my connection just stop, and page loading just stop 40%-60% or whatever through loading something?
What extra info do you need? You keep saying 'phone congifuration' but I just gave you basically everything. What specific 'phone configuration' info do you need to know?
You know what phone I have, exactly what version, how it is rooted, etc. You know my data provider, my wifi and data speeds. You know the issue that I am explaining that I am experiencing and how it happens. Plus a bunch of other information, what is installed on my phone, my router and its set up. etc. etc. etc.
What more do you need?
Thanks for your reply but. Frankly I think I provided more information than most people do about their problems here.
P.S. Here's another video which shows me getting 12.5x slower speeds than I should be:
http://youtu.be/N0aTikEPbPM
Excuse the exasperation and that accompanies my Australian accent
I got some data issues too.in H+ data just won't move like it should.
I'm using saunalahti.
When i open a web page my 3g turns to h+ . I think that's the way i should work
because nothing happens with 3g.
Nothing mostly happens with my 3G either, it has to be on H to do anything. I am starting to think it's an issue with 'Fast Dormancy' and I might go ahead and disable that.
..
fffft said:
Yes, you provided considerably more information than most people. Kudos if that makes you feel any better. However as I explained at length it still isn't nearly enough to effectively troubleshoot much. I also spelt out what would be useful to have. Having 60% of the details doesn't complete a puzzle significantly more than 40% would. It narrows things down a bit but you're still in the land of guessing and throwing out common issues hoping that one of them will turn out to be the problem at hand.
There are lots of people who will be happy to pseudo-randomly guess at the problem. And you can try each suggestion in turn until you hopefully hit upon the right one. I'm more interested in methodical troubleshooting which requires much more detailed information. As I described what would facilitate that and you still ask what do I want, I can only assume that you missed reading part of my earlier reply.
Regardless you can either post the details I requested or wait for others to point out how to address commonplace issues that may or may not help your situation.
Click to expand...
Click to collapse
Are you for real? Practically all of your replies here are "You haven't given us enough information"
You practically know my phone and my data and Wi-Fi as well as I do, from what I have explained.
Now your reply is just paragraphs of you blabbering on about how I still haven't given you enough information for you to help me. If you think you're being constructive here or something replying like this to other people, you really aren't mate. Yes you did explain at length, three times that I didn't give you enough information. Yet you failed, to explain even ONCE exactly what information you want. Except to say "phone configuration" I mean seriously what? That's the most broad term you could possibly use on the forums here. I've explained my phone config, and- actually you know what, I won't do it again. I've explained everything so much and posted TWO VIDEOS of the issues that I am facing. If you seriously don't know enough about my problem then, with all due respect you are of absolutely no help to me what-so-ever.
The worst thing is, I'm usually a patient person and I am grateful for the help I get from other people in the forums here and anywhere else. But every-so-often someone like you comes around and I can't, for the life of me, even fathom as to how to even communicate with you. All of the information is right there in front of you to provide a second opinion or give your personal advice. Yet you're sticking with "You haven't provided enough information". There's nothing else I can do buddy, save actually giving you my phone and letting you look at it.
Also the way at which you seem to post in that I only seem to have 2 options here is really quite ridiculous. That I can either choose to give you more information (What information EXACTLY?) or basically just wait for other people to guesstimate what the issue could be (which I was totally fine with).
If you mean this information:
Or do any testing that might have revealed patterns in your data and wifi rates e.g. speed and latency tests at different times of the day
- What's the point? I explained here and in the videos that this has been happening all the time, for the past month.
with different providers
- I don't have another data provider to test with, I'm not made of money
direct comparisons to other phones on the same connection
- How the f*ck can I get stuff like this? I'm one person on my own, do you suppose I go stand out on the side of the road with a sign on a highway?
ping plots, service menu details about which bands are active and actual signal strengths or anything like that
- Do I look like a scientist to you? How am I supposed to know, and the phone doesn't give me any sort of way natively to even know any of this information
did you do any searches of forums dealing with specific providers e.g. BBR, Hofo, to see if anyone else is having provider issues?
- Yes and lots of people are having the same issues, even someone else replied to this thread stating he had the same issue
Click to expand...
Click to collapse
That is a ridiculous amount of stuff to ask from someone and I have either given you the details already, or you're asking something that isn't physically possible for me to do.
Personally, I think you're going about this whole 'helping people' thing the wrong way. Like there is some choice between getting your 'professional' advice or something or basically just taking hints and suggestions here and there. I don't remotely agree with the way you post on the forums here. I've provided umpteen times more information than just about anyone else on the forum here, and no, that isn't a compliment to myself. It's a fact.
Ugh, this whole situation is just absolutely ridiculous. It's one thing to wrestle with a phone that isn't working correctly, but then when I come to the forums here for advice, I get replies like yours. Supposed helpful replies that are really just basically spam, constant reiteration of a moot point with equally absolutely no clear, or distinct point, subject or purpose to them at all.
Maybe you should take your own advice and be more specific with what information you want from people if you are going to bother to reply to them at all. Rather than just responding continuously with "We need more information". You represent 1 person on the forum here, and your ideas or advice are no more important or relevant than anyone else's. If you're going to try and help someone, don't confuse a person into thinking that they only have 1 source from which they can receive assistance and that they must first comply with your vague requests before they can get any assistance.
As for this now failure of a thread and my now wasted time replying and taking videos perfectly illustrating the problems I am facing with my phone. I am subsequently going to abandon this thread, unsubscribe from future replies and leave it here as both a documented source that there is an on-going issue (as many others have stated) with data and wifi lag and that for anyone else to perhaps understand your methods of posting better. Because I sure as day don't.
Thanks anyway I guess.
As for anyone else with the same issue. I am going to disable 'Fast Dormancy' and see if that solves my problem. Good luck to others facing the same issue.
..
ignore fffft he has issues.
have you tried your sim in other phones? do they get good data speeds? if i were you i'd flash a modem update and see if that fixed anything. maybe try a prepaid carrier on your phone and see how its network speeds are.
Happened to me too - could be an app on your phone. Check settings to see which apps or using most battery and background services.
Or do what I did, and get an uninstaller to uninstall 70% of your apps you don't use - could make a massive difference!
https://play.google.com/store/apps/details?id=com.cleanmaster.mguard
Try this
Sent from my SM-G900W8 using XDA Free mobile app
Gosh.... Can you tell us own many more phone are connected to the same cell as you? This is already a difficult issue to troubleshoot, I guess your videos and long posts are useless. How can you distinguish between a mobile provider problem and a s5 problem?
fffft warned you!
Did you tried the cleanmaster solution?
Having the exact same problems in the US with sprint, I can have 3 or 4 bars of signal and apps report network failures and no data connection, I do not usually have an issue on wifi, but it does happen from time to time.
Rooted with towel
no custom recovery
Multiple frozen system apps
Purchased launch day from Sam's club
Xposed installed, I've disabled most of the modules I installed as they don't seem to work, especially any listed as Samsung specific
Still using TW
Often when the data loss issue occurs the 3g or LTE icon in the notification bar completely disappears, but the signal bar stays in 3-6 bars.
Current battery life seems to have no effect on the issue.
Mine is not just data, there are times the entire phone freezes and becomes unresponsive, taking 20-120 seconds to respond to pressing back or home even, and I get no response to pulling down the notification bar.
I do not use any task killers or battery mods or apps, I did notice a significant increase in occurrences approximately 3 weeks ago and the only thing I recall that I did then was to install hangouts dialer.
The troubleshooting I've done makes me believe the device is "detecting" high temps and turning off or slowing the CPU /GPU cores, thereby causing the apparent 'Lag'.
One incident happened last night, where no part of the phone felt hot, my game did not lose connection, but was on Wi-Fi, but I was getting 1 frame every 2+ minutes for 6 or 7 minutes, then the phone rebooted.
I have started making it a habit of opening Rom toolbox and checking the CPU current settings, during these issues I have never seen the CPU max over 1728 MHz.
The only information I located in a cat log was that frames were dropped and how many. Nothing about temperatures, many lines about IP addresses failing to respond. I do not have a saved catlog handy, but attached are a couple screenshots of data fails with good signal.
If you look, you may notice the warning notifications, those are sync errors with Google photos wanting sign in information for alternate accounts I have on the phone and don't want duplicating my phot backup too (some of my games I play 3 or 4 different accounts).
I will be happy to do any testing suggested as soon as I can and provide additional requested info without insults.
Necropost... Still having this issue, I've been on MOAR, Pac ROM, and Slim. 4.1.1, 4.2, & 5.1.1 android versions. Same problem, on Wi-Fi and Sprint. Phone is about to hit 2yrs old in April. Will be my first and last Samsung I guess... I've had a lot, Nexus is next I think...
Sent from my SM-G900P using Tapatalk
Hey everyone,
I just wanted to ask for some experiences with the "mobile radio active bug" under 5.1.1. Is there anyone who had this bug on a previous version and recently updated to 5.1.1? What are your experiences? Did it go away, did it improve, didn't it change at all?
To clarify, the mobile radio active bug is a bug specific to Lollipop under various android phones. It's symptoms are (though they might not be related):
- significantly reduced battery life (especially when screen is off)
- unusually high times under the mobile radio active stats in the battery monitor (mra times were almost as high as the run time itself)
- apps establishing internet connections (like whatsapp, facebook, chrome) are by far the top battery consumers (according to the battery stats)
For further information there are bug reports at google regarding these issues:
https://code.google.com/p/android/issues/detail?id=165558 (Report for Android LP)
https://code.google.com/p/android-developer-preview/issues/detail?id=2556 (Report for Android M)
To isolate it from similar bugs encountered with LP:
- it is not a bug that results in sudden drops of battery %
- it is not a bug that won't let you charge your phone
- it is not a bug that keeps the cpu awake (by google services or other apps)
So, what are your experiences?
Thanks in advance
Walli
I had high "mobile radio active" times in both 5.0.2 and 5.1.1, but this never translated into lower battery life for me. It is just a problem with inaccurate stats/reporting. This is confirmed by others in the following discussion: http://forum.xda-developers.com/xperia-zl/general/cm12-1-cell-standby-mobile-radio-active-t3188147
I have it only when i'm on 2g/3g/4g. If wifi active the bug is not present.
It's due bam_dmux_wakelock and a lot of people (with different phones) have it since OTA to 5.1.
here is a good analysis, exactly what happens to me:
So the thing is that ever since updating to 5.1, my battery doesn’t last nearly as long as it used to. I’m using a couple of apps to try to diagnose the problem and I’ve found a this particular wakelock: bam_dmux_wakelock is what’s keeping my phone awake. I also noticed that Google Play Services is what’s using more energy than it used to. This wakelock is only present when using mobile data, although when using wifi the wlan wakelock family is also present, but those wakelock are not as long as the bam_dmux_wakelock, but they do keep the phone awake for a considerable amount of time.
Booting in safe mode does not help. Restricting mobile data access to Google Play Store and Google Play Services makes no difference either. I did some Googling and learned that I can disable some Google Services that were always running: BackupTransportService (I have backup disabled), WearableService (No idea why this was running since I’ve never even turned on bluetooth since I updated to 5.1, let alone pair my device with any wearable device), AnalyticsService and DeviceConnectionServiceBroker.
No dice. Wakelock is still keeping the phone awake.
There’ still 5 other services that I’m not sure I should disable: GMSCoreStatsService (No idea what this does), GoogleLocationService and GoogleLocationManagerService (I don’t why these are running since location has been disabled for weeks), PendingIntentCallbackService (No idea what this does), ConfigFetchService (No idea) an GCM Service (I think this is important, it has to do with push notification).
If you have more info on these services, please let me know. I don’t want to mess with anything I don’t know. I’ve stopped the location services but they come right back up. No idea why.
So, summing up, this is what I know:
– The bam_dmux_wakelock is responsabile for keeping my phone awake
– It only appears when in mobile data (not in WIFI)
– Google Play Services is what’s using more energy than before
– Disabling sync does not help
– I’ve made two factory resets (from settings and from recovery), nothing.
– Restricting mobile data access to Google Play Store and GP Services makes no difference
– Disabling running services doesn’t help either.
Click to expand...
Click to collapse
ltcdata said:
I have it only when i'm on 2g/3g/4g. If wifi active the bug is not present.
It's due bam_dmux_wakelock and a lot of people (with different phones) have it since OTA to 5.1.
here is a good analysis, exactly what happens to me:
Click to expand...
Click to collapse
Hi there,
I did some profiling with my Xperia z3 compact both with mobile data enabled (4G LTE with good signal quality) and without mobile data enabled and measured the power consumption using Trepn-profiler and there is no noticable difference between both. (Note that the state of the mobile data never goes to dormant, but stays idle.) Despite no difference in power consumption, the android power usage screen re-organizes applications with an active radio "on" more to the top. So either the z3 compact is build with a mobile data component which nearly consumes nothing when idle or the android power statistics calculation is incorrect.
Concerning the bam_dmux_wakelock, this is a sperate thing. It stands for bi-directional amplification demultiplexing and although I'm by far an expert on the matter my gut-feeling tells me it is something similair like rx_wlan wakelock. Meaning: you're phone keeps track of the wifi-network you're connected to and it responds to packets which could be addressed to you and creates a wakelock accordingly. If you're on a wifi-network with bad coverage or a lot of other devices on it (eg.: pc, other phones, etc.) this wakelock will show up a lot. I think the same holds true for the bam_dmux_wakelock: it is part of the phone being connected to the mobile network. Bad coverage or a lot of traffic could be the culprit.
So its only relation with the mobile radio "bug" is that this wakelock can only happen when it has a connection to such a network. The fact that the mobile radio is active (and the "bug") has no relation with the frequency of this wakelock. I think it is more due to the qualty and signal strength of the mobile network.
Another possibility: I stated that when the mobile radio is active, it never goes to a suspend state or sleep state. So perhaps that component doesn't need to wake up and hence doesn't require the wakelock. For other phones it could be the case that it wakes up from time to time to check the network status (and consumes a bit of power when switching from suspend/ sleep to idle state) and hence the wakelock shows and power consumption increases.
But on a Xperia Z3 Compact, there is no real power consumption due to the mobile data being on, or I'm lucky to be in an 4G network with top notch signal coverage. The one thing that is not correct at all is that applications with the variable mobile data on is getting pushed towards the top of the standard android power management list.
Kind regards.
the_Walli said:
[...] So, what are your experiences?
Click to expand...
Click to collapse
I currently have this bug on stock Sony 5.1.1
Facebook was my top battery consumer, and I usually don't use it a lot (twice a day). Problem solved with Greenify.
Now Google Play & Google Services are my top consumers (respectively 15% and 13%, 12% for the screen). For both, mobile radio is active about 1h30 on a 2h screen on time.
I just installed MobileActiveRadioFix for Xposed and will see if it brings any improvements !
I've got problem with battery drain when both wireless connections (mobile data and WiFi) are available - then my device cannot enter deep sleep because alarm com.android.internal.telephony.data-reconnect.default is raised every 20s.
This problem is not visible when using WiFi only and I suppose when mobile data only - then there is another alarm com.android.internal.telephony.data-stall but it's less frequent so I does not drain battery so much and it could be natural alarm.
I will do full reflash in a week or two and will see if the problem is gone or it's a bug in firmware.
Now that I've got the Moto X Pure Edition activated, I've been able to work out some of the kinks inherent using it as a daily driver. One noteworthy issue that remains is an odd bug where the device will completely lose connection to the Internet on both a WiFi and cellular data connection, usually after transitioning between types of connections. When this happens, an exclamation point is displayed next to the icon representing whichever connection is currently active and nothing is able to transmit data to or from the Internet or even my local network.
Rebooting the device always fixes the problem, but this issue is materializing a bit too often for my liking, which is usually once every time that I return to a WiFi network after being disconnected from one for some time (more testing may have to be done to confirm exactly what triggers it).
The device is running the stock rom (rooted) and the stock kernel along with the usual tweaks (ad-blocking, Xposed framework, audio fixes, etc.). Anybody seen this before or know what might be causing it?
UPDATE (3/1/2017)
Figured it out! The problem appears to have been caused by my failure to whitelist certain applications in PowerNap. After following the instructions found in the Moto X Pure Edition power optimization thread, the problem appears to have vanished. I don't know if it was the Google Services Framework, JavaTcmdHelper, Android System, or some combination of those that needed to be whitelisted, but the problem has vanished. At least one of those must be responsible for verifying the validity of an Internet connection in sleep mode, which would cause the device to become confused when it would wake up with a different connection that it hadn't verified (that's my theory at least).
At any rate, it is no longer an issue.
Update (Later on 3/1/2017)
Well, it looks like it might not be fixed so well after all. A couple hours after arriving home today, I went to use the device and saw the dreaded "!" next to the network indicator. Still, two days is longer than it's ever lasted before. I've cleared the cache and dalvik/ART cache to see if something in there might be gumming it up and will add another post to this thread if the problem returns.
Still an issue
Looks like it might not be fixed after all. I lost connection again the other day in a parking lot and once more today after getting home. Any ideas as to what could be causing this?
I just recently got my x pure. I've seen this issue on mine too.
Another one!
inkdaddy66 said:
I just recently got my x pure. I've seen this issue on mine too.
Click to expand...
Click to collapse
Interesting. Are you running the stock Rom? Rooted? Amplify/Greenify/PowerNap?
Bill720 said:
Interesting. Are you running the stock Rom? Rooted? Amplify/Greenify/PowerNap?
Click to expand...
Click to collapse
I'm unlocked and rooted. Running validus 7.1.1 ROM.
does your configuration look anything like this?
inkdaddy66 said:
I'm unlocked and rooted. Running validus 7.1.1 ROM.
Click to expand...
Click to collapse
That too is interesting. I'm running the stock Rom, (rooted) so we can probably eliminate that as a potential cause. Given how little reference there is to this on the web at large, the problem is probably caused by a common app or setting (or some kind of unfortunate combination) running on both of our phones.
All we need to do is figure out what kind of "unusual" stuff our devices have in common. I'll rattle off a list of software and settings that might be out of the ordinary or network-related; you tell me if you're running anything like it on your phone.
AdFree
A.R.I.S.E. audio
FolderSync
Ice Box (Motorola Update Service is the only frozen app)
TOTAL Wireless My Account App
Pebble, MyTracks, and Pebble MyTracks
SlingPlayer (this one sometimes wakelocks)
Titanium backup (I tried restoring some WiFi access points once, but it didn't work)
Xposed Framework with Amplify, Greenify, and Power Nap installed and configured as instructed in the Moto X Pure Edition battery life guide thread OP. I've also got MinMinGuard and YouTube AdAway.
As far as settings go, I've not got much in the way of unusual configurations. I enabled the system UI tuner to get the battery percentage and the extended developer options to try out multi-window, (and to change the animation scales to .5X) but everything in there is still pretty much stock.
Does your configuration have anything in common with mine?
Close, but no cigar
It got almost 8 days this time before it happened again. I thought that maybe switching to the legacy DHCP client had done the trick, but that was apparently not the case. Any ideas as to what could be causing the issue or how to fix it?
Or, if you're having the same problem, can you look at my list in the previous post and tell me if any of the software or settings are similar so that we can narrow down the cause?
I have had this problem appear about three times over my 13 months of ownership and all three times was when my bootloader was still locked (obviously running stock not rooted). Never found a solution except to reboot.i only unlocked and rooted my device about a month ago.
Anything familiar?
aybarrap1 said:
I have had this problem appear about three times over my 13 months of ownership and all three times was when my bootloader was still locked (obviously running stock not rooted). Never found a solution except to reboot.i only unlocked and rooted my device about a month ago.
Click to expand...
Click to collapse
Interesting. Between that, my findings, and the fact that @inkdaddy66 was having the problem on a non-Motorola Rom, I want to think that we can eliminate the Rom software as a cause. Did you see any familiar software on my "potential troublemakers" list up in post 6? I'm thinking that if we can find a common program or workflow, then we'll be able to narrow down the cause of the problem.
In the meantime, I'll try posting in the general Android troubleshooting forum here on XDA and see if anybody there has seen the problem or has any troubleshooting tips.
Bill720 said:
Interesting. Between that, my findings, and the fact that @inkdaddy66 was having the problem on a non-Motorola Rom, I want to think that we can eliminate the Rom software as a cause. Did you see any familiar software on my "potential troublemakers" list up in post 6? I'm thinking that if we can find a common program or workflow, then we'll be able to narrow down the cause of the problem.
In the meantime, I'll try posting in the general Android troubleshooting forum here on XDA and see if anybody there has seen the problem or has any troubleshooting tips.
Click to expand...
Click to collapse
Nothing used from your list except system UI tuner when I experienced the problems. That would leave either a ROM and/or hardware issue IMO.
Cause and effect differential diagnosis
aybarrap1 said:
Nothing used from your list except system UI tuner when I experienced the problems. That would leave either a ROM and/or hardware issue IMO.
Click to expand...
Click to collapse
Hmmm... That's also interesting, but I just don't see how system UI tuner could be harming anything. Do you have any other apps or settings at all that you think could be causing the issue?
If this were anything other than my primary, I'd hard reset and troubleshoot that way, but I don't exactly have the time to pull the rug out of an otherwise-working setup right now, so this is going to have to be done the hard way (or, in the case of hardware glitch, lived with).
At any rate, I discovered a new symptom earlier in the week. This time, Internet connection was lost, but only for WiFi, so the connection would actually fall back to Cellular and still continue to work. As before, toggling the connection had no effect, but rebooting the device "fixed" it. I thought maybe it was a fluke, since we'd had an AP hiccup over the weekend, (I refuse to reboot that thing because I'm going for an uptime record) but it happened again on Wednesday, so I'm not sure what to make of it.
Side-issue aside, I'm beginning to wonder if it's some kind of combination of network behavior and usage pattern that brings the issue about. It seems like if I stay within range of the WiFi network, no issue develops, but if I move out of its coverage and don't touch the phone for a while, that allows for ideal conditions under which to replicate the problem (sometimes). I haven't nailed down a consistent pattern yet, but the problem does emerge more often when I'm returning home than at other times. Any thoughts?
Update (3/24/2017; 12:32PM)
Scratch that last part about the issue only being triggered upon "arriving home." The problem happened again this morning, in the same general area. First, no WiFI, then, after resetting the connections, no cellular either. I captured a LogCat before rebooting this time though. Anyone want to take a crack at sifting through that to see if it offers any clues?
I lose cellular data, from time to time, I don't kow if I'm losing WiFi capability also, because I'm on the road when this happens.
It takes a reboot or switching in and out of airplane mode to regain data.
I have had this happen on TruPureXMM ROM and stock-rooted Marshmallow.
I have not spent much time on stock-unrooted, so i don't know if it would happen then, also.
Possible fix
Just to follow up on this again, I have finally reached the eighth day of uptime without the problem materializing, which is the longest that I was able to go before without it happening. This time, I went in to the developer options and disabled "Cellular data always active." I'd give it another couple days to know for sure, but if this sticks, then I think we might've found the fix!
pizza_pablo said:
I lose cellular data, from time to time, I don't kow if I'm losing WiFi capability also, because I'm on the road when this happens.
It takes a reboot or switching in and out of airplane mode to regain data.
I have had this happen on TruPureXMM ROM and stock-rooted Marshmallow.
I have not spent much time on stock-unrooted, so i don't know if it would happen then, also.
Click to expand...
Click to collapse
If your trouble is isolated to just one connection and/or cycling the connection brings it back, then the issue you are experiencing is unrelated to the one described in this thread.
Bill720 said:
Just to follow up on this again, I have finally reached the eighth day of uptime without the problem materializing, which is the longest that I was able to go before without it happening. This time, I went in to the developer options and disabled "Cellular data always active." I'd give it another couple days to know for sure, but if this sticks, then I think we might've found the fix!
If your trouble is isolated to just one connection and/or cycling the connection brings it back, then the issue you are experiencing is unrelated to the one described in this thread.
Click to expand...
Click to collapse
Cellular data always active should never be on (it's disabled in stock rom), except if you have VoLTE only with no fallback to 3G or 2G (Jio is the only provider that comes to mind, but this phone doesn't support their service anyway) or otherwise unusual scenarios I can't really think of.
Huh, and CELLULAR DATA ALWAYS ACTIVE (for faster network switching) sounds like such a good thing.
Mine was selected on.
My loss of data happens in the same spot, usually, but is not leaving wifi. Perhaps it is a tower to tower handoff spot.
I turned it off. Time will tell.
Thanks, fellas!
pizza_pablo said:
Huh, and CELLULAR DATA ALWAYS ACTIVE (for faster network switching) sounds like such a good thing.
Mine was selected on.
My loss of data happens in the same spot, usually, but is not leaving wifi. Perhaps it is a tower to tower handoff spot.
I turned it off. Time will tell.
Thanks, fellas!
Click to expand...
Click to collapse
Always on is not necessarily a good thing. Reality is that when you lose or turn off WiFi, mobile data should only be delayed only by a second or two. There is no real benefit to having it on except for maybe VOLTE.
pizza_pablo said:
Huh, and CELLULAR DATA ALWAYS ACTIVE (for faster network switching) sounds like such a good thing.
Mine was selected on.
My loss of data happens in the same spot, usually, but is not leaving wifi. Perhaps it is a tower to tower handoff spot.
I turned it off. Time will tell.
Thanks, fellas!
Click to expand...
Click to collapse
Actually, it's a battery killer more than anything else... It keeps cellular data active even when on WiFi.
It is possible it's a tower thing though. I have noticed at this one hotel I stay at frequently people tell me they call and it rings or just goes to voicemail even though I have good signal. After investigating it a bit, I'm in a spot that has nearly identical signal strength from 3 towers and it's a metro area so there are 4+ bands accessible... I've seen times watching LTE Discovery where it keeps switching bands and towers for 30 to 120 seconds or so, like it can't make up it's mind what to talk to because it's confused, then it locks on for a while before it starts it's cycle again. During those cycles I think is when people can't call me, can't really say if it affects internet or not since I tend not to use my phone too much in the evenings when I'm on the road (usually on laptop).
Uptime record, but... it's back
acejavelin said:
Cellular data always active should never be on (it's disabled in stock rom), except if you have VoLTE only with no fallback to 3G or 2G (Jio is the only provider that comes to mind, but this phone doesn't support their service anyway) or otherwise unusual scenarios I can't really think of.
Click to expand...
Click to collapse
Interesting. I thought for sure that I had the default settings checked in there, but maybe I did change it early on and just forgot. Either way, waiting an extra five seconds to establish a data connection isn't that huge of a deal for me, so I'll leave it off anyway in exchange for battery life when the signal's poor.
At any rate, however, the problem has returned. I was just a few hours short of 9 days of uptime and really thought that I was out of the woods with this problem, but it has returned once again upon returning into range of the home access point. Looks like we're back to the drawing board on this one.
pizza_pablo said:
Huh, and CELLULAR DATA ALWAYS ACTIVE (for faster network switching) sounds like such a good thing.
Mine was selected on.
My loss of data happens in the same spot, usually, but is not leaving wifi. Perhaps it is a tower to tower handoff spot.
I turned it off. Time will tell.
Thanks, fellas!
Click to expand...
Click to collapse
So you're having the same problem too? That makes at least four of us now. Do you mind sharing what Rom and flashed tweaks (Xposed Framework, A.R.I.S.E. audio, root, etc.) you're using as well as any unusual software or settings? Anything in common with my list on page 1?
Bill720 said:
So you're having the same problem too? That makes at least four of us now. Do you mind sharing what Rom and flashed tweaks (Xposed Framework, A.R.I.S.E. audio, root, etc.) you're using as well as any unusual software or settings? Anything in common with my list on page 1?
Click to expand...
Click to collapse
I think we've established that my issue is different, but it has occurred on TruPureXMM and stock but rooted Marshmallow, both with Substratum, Xposed (Gravity Box only) and Viper Atmos.
Same as you =Titanium Backup
*another* new strategy (sigh)
For this week's shot in the dark, I'm going to try manually switching WiFi off before I leave anyplace covered by an access point. Since the problem seems to occur most often when connected to WiFi or when connecting to it, maybe this will make some kind of a difference.
pizza_pablo said:
I think we've established that my issue is different, but it has occurred on TruPureXMM and stock but rooted Marshmallow, both with Substratum, Xposed (Gravity Box only) and Viper Atmos.
Same as you =Titanium Backup
Click to expand...
Click to collapse
I see now; my mistake.
Off the top of your head, what are some issues that are common with the Axon 7 and how can one test for these issues? I just ordered a new Axon 7 and I want to be sure to check for all issues before my 30 day return window ends. So far I know about signal strength issues, WiFi connectivity issues, slow charging issues and battery life issues.
Issues I have had (on two different Axon 7 devices):
1. microphone does not work at the start of a phone call, until you turn speakerphone on and off.
2. Videos you record (in just 4k on the first phone, but in all resolutions on the second one), have a clicking noise in the background, even in a very quiet room, even in different locations. It's some internal sound the phone generates and is present in recorded videos. I just checked, and it's also there on recorded audio. Basically, this phone has great speakers and total junk for microphones.
7th1rt3en said:
Off the top of your head, what are some issues that are common with the Axon 7 and how can ones test for these issues? I just ordered a new Axon 7 and I want to be sure to check for all issues before my 30 day return window ends. So far I know about signal strength issues, WiFi connectivity issues, slow charging issues and battery life issues.
Click to expand...
Click to collapse
OIS, use the camera while moving the device a bit. If it does weird noises then return it
The capacitive buttons can be hard to trigger - they have a small hit box. Once I turned on "vibrate on touch" I was able to use them a lot better. Some people complain that they don't work at all though.
Android Pay might not work - you could get an error like:
Android Pay can't be used on this device. This may be because your device is rooted, has an unlocked bootloader, or is running a custom ROM. As a result, Google can't confirm that your device meets Android Pay's security standards.
I'm in the process of trying to update to the latest system version to see if that resolves the issue.
So far I have only tested for the OIS problem and the ticking in recorded video. No problem with OIS but it DOES have an occasional tick sound in recorded video. I suspect that this is the case with virtually all A7s and not worth doing an RMA over. Luckily it's not too bad and I never record video anyway.
trapezoidalrutebega said:
Android Pay might not work - you could get an error like:
Android Pay can't be used on this device. This may be because your device is rooted, has an unlocked bootloader, or is running a custom ROM. As a result, Google can't confirm that your device meets Android Pay's security standards.
I'm in the process of trying to update to the latest system version to see if that resolves the issue.
Click to expand...
Click to collapse
I was able to resolve the android pay issue by doing an sdcard update to bring my phone to the most current version - B25. Here's a link to the thread: https://forum.xda-developers.com/axon-7/help/stuck-a2017uv1-0-0b17-sd-card-update-to-t3624389
The reception results from my app have bee very odd, it's either -1 dbm or around -100 using network monitor at my house. Obviously this reading is erroneous. When I look at the KLWP live reading it tends to stay just below 100. I have 5 bars but -100 signal, it does make me think that they fudged the signal strength indicator to give a better impression. To be fair, my previous phone was consistently around -97 so the difference is minor, but at least it gave an indication that reception was low. The old phone also had the excuse of not picking up band 12 (T-Mobile). Time to witch providers for sure. I don't guess there are any ways to improve this? Oh, I also only received the N 7.1.1 B15, not sure what I can do about that.
7th1rt3en said:
The reception results from my app have bee very odd, it's either -1 dbm or around -100 using network monitor at my house. Obviously this reading is erroneous. When I look at the KLWP live reading it tends to stay just below 100. I have 5 bars but -100 signal, it does make me think that they fudged the signal strength indicator to give a better impression. To be fair, my previous phone was consistently around -97 so the difference is minor, but at least it gave an indication that reception was low. The old phone also had the excuse of not picking up band 12 (T-Mobile). Time to witch providers for sure. I don't guess there are any ways to improve this? Oh, I also only received the N 7.1.1 B15, not sure what I can do about that.
Click to expand...
Click to collapse
It's not like an RMA will magically fix the signal strength issue so that's not really something you should focus on. I usually get 70% LTE coverage on a daily 30km trip in the almost 3rd world country that I live in anyways...
To update, you have to download the official ZIP from the ZTE support page (search "zte usa support" on Google, select the axon 7 unlocked), download it, unzip it if there's another zip inside, put the zip on the root of the internal storage of your phone, go to settings --> Updates