WhatsApp sound problem - Galaxy Note 3 Q&A, Help & Troubleshooting

Whenever I send an audio note (by holding down the microphone icon), in Whatsapp ... the audio seems to come out in a low volume. When I play my own recording back on my phone, I have to pump up the media volume to the max to hear myself at a decent level. The other party on the other end seems to find the audio low in volume as well.
The strange thing is, if I create an audio file with the built in Sound Recorder, and then share that to Whatsapp, it's loud and clear. It's not like my microphone is broken. Audio records fine in all other circumstances.
I know many friends thats happen the same with same phone

move this topic to Galaxy Note 3 Q&A, Help & Troubleshooting please

Reinstall whatsapp, use the built in backuo function before this
hit 'thanks' if i helped you
SM-N9005 DBT-DMJ7 0x0
XDA Developers 4 premium app

Killberty said:
Reinstall whatsapp, use the built in backuo function before this
hit 'thanks' if i helped you
SM-N9005 DBT-DMJ7 0x0
XDA Developers 4 premium app
Click to expand...
Click to collapse
doesn´t work friend

caodecaca said:
doesn´t work friend
Click to expand...
Click to collapse
Im having same problem!
Im very dissapointed with this expensive device!!!
The sound in Whataspp its low and terrible.
Any way to fix it??
Problem number 2:
The bluethoot micrphone dont work with Whatsapp also...

Report to WhatsApp development department
Enviado do meu SM-N9005 através de Tapatalk

I have the same problem. To send a voice-message with good quality i have to record it with dictation app and send it via whatsapp.

caodecaca said:
Report to WhatsApp development department
Enviado do meu SM-N9005 através de Tapatalk
Click to expand...
Click to collapse
I did that... but no answer for now...
I searched by the web but didnt find anything to fix it.

I have exactly the same problem. But recording from the Samsung application is clean and loud. Any help?

msbearbr said:
Im having same problem!
Im very dissapointed with this expensive device!!!
The sound in Whataspp its low and terrible.
Any way to fix it??
Problem number 2:
The bluethoot micrphone dont work with Whatsapp also...
Click to expand...
Click to collapse
Why blame your "expensive device"? it's obviously a WhatsApp issue... Take it up with their developers.
Extended2108 said:
I have the same problem. To send a voice-message with good quality i have to record it with dictation app and send it via whatsapp.
Click to expand...
Click to collapse
Shows the Phone is not the issue but the app
msbearbr said:
I did that... but no answer for now...
I searched by the web but didnt find anything to fix it.
Click to expand...
Click to collapse
You'll have to wait for WhatsApp dev's to fix.
Miracle1980 said:
I have exactly the same problem. But recording from the Samsung application is clean and loud. Any help?
Click to expand...
Click to collapse
Because your Samsung device has better audio recording thanWhatsApp?

It looks that with Viber the recording is even worse... very weird.

I contacted WhatsApp-Support. No answer for now

Extended2108 said:
I contacted WhatsApp-Support. No answer for now
Click to expand...
Click to collapse
Waiting a answer too...

Now it works perfectly for me...Without any whatsapp update

Extended2108 said:
Now it works perfectly for me...Without any whatsapp update
Click to expand...
Click to collapse
You sure? Whats happen?
Same thing here waiting for some notices by whatsapp support....

msbearbr said:
You sure? Whats happen?
Same thing here waiting for some notices by whatsapp support....
Click to expand...
Click to collapse
I dont know

I contacted WhatsApp-Support. No answer for now

It is ok on my note 3 with latest whatsapp beta from whatsapp website

The website new version works for me also!

Related

recording voice calls

I need a way to record voice calls, both lines. I have looked into some apps that don't work so well, so i need your help.
I have never had much success with these types of apps. The best one that recorded both sides of the conversation breaks Bluetooth which is a deal breaker for me.
Sent from my PC36100 using XDA App
backdown said:
I need a way to record voice calls, both lines. I have looked into some apps that don't work so well, so i need your help.
Click to expand...
Click to collapse
MIUI has it built in
HipKat said:
MIUI has it built in
Click to expand...
Click to collapse
That it does sir but I tried it not too long ago and it didn't seem to work either. But that was a few releases ago so maybe it has changed.
nobody calls my EVO a fizzle and gets away with it!!
potna said:
I have never had much success with these types of apps. The best one that recorded both sides of the conversation breaks Bluetooth which is a deal breaker for me.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I will only be recording over speakerphone
potna said:
I have never had much success with these types of apps. The best one that recorded both sides of the conversation breaks Bluetooth which is a deal breaker for me.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
if you dont mind, what was the name of the app?!
I would be intersted in this also
recording both sides can only be done with a modified kernal.
backdown said:
I will only be recording over speakerphone
Click to expand...
Click to collapse
That's how I do it. I open up voice recorder & put call on Speaker & record call.
i honestly dont remember i tried several apps from the market, i could look to see if any of them look familiar but i move through so much stuff i cant say for suer which one it was. plus i use cm7 and this could have played a role what worked and how well it worked. sorry!!
I use CallRecorder from the market and Lithid's Freedom v8.5 kernel. Works great. I get both sides and I don't have to be on speaker phone.
Google voice, press #4 when the call connects. The best I have used.

Google Plus Hangout Video not working

Hi, i have a Galaxy S2, running ICS 4.0.4
i can skype, gtalk on video, but when i run google plus hangout, i hear the voice but the video of the person is black. same for the person i'm chatting with. they see a black screen.
any fix for this.
thanks
mine don't work either I have tried galaxy s3 to galaxy s2 and galaxy s2 to laptop with no joy.
Sent from my GT-I9100 using Tapatalk 2
Same here .. force closes sometimes too.
Will do a logcat ... *edit* scratch that.. something bout the kernel I'm running has broken logcat :-/
Sent from my GT-I9100 using xda premium
andreapaid said:
Hi, i have a Galaxy S2, running ICS 4.0.4
i can skype, gtalk on video, but when i run google plus hangout, i hear the voice but the video of the person is black. same for the person i'm chatting with. they see a black screen.
any fix for this.
thanks
Click to expand...
Click to collapse
uninstall it using titanium backup
and install it from playstore
reboot
and ur done
Tried that. still not working.
Sent from my GT-I9100 using xda app-developers app
Anybody ?
Sent from my GT-I9100 using xda app-developers app
it just don't work
Sent from my GT-I9100 using Tapatalk 2
same problem since last 4 g+ updates. hope they fix this
i use AOKP ROM. It works well with single Google+ Hangout but doesn't work when trying to Hangout with multi users
It doesn't work for me while someone calling me... But it works when I called some one...
for Skype as well it works when some one called me but it doesn't when I called
Strange... G+ for outgoing Skype for incoming any solution?
Sent from my GT-I9100 using Tapatalk 2
I have this problem as well. It locks the app up. I can't hang up, mute mic.
Exactly. same as mine
Sent from my GT-I9100 using xda premium
andreapaid said:
Hi, i have a Galaxy S2, running ICS 4.0.4
i can skype, gtalk on video, but when i run google plus hangout, i hear the voice but the video of the person is black. same for the person i'm chatting with. they see a black screen.
any fix for this.
thanks
Click to expand...
Click to collapse
ok. i've bought a new camera and replaced it and still same problem. So it's definitely NOT a hardware problem. going to try to go back to stock rom to see if that fixes it.
Went back to Stock, and still same issue. front camera just not working. This sucks..gonna try returning it to see if warranty still available
andreapaid said:
Hi, i have a Galaxy S2, running ICS 4.0.4
i can skype, gtalk on video, but when i run google plus hangout, i hear the voice but the video of the person is black. same for the person i'm chatting with. they see a black screen.
any fix for this.
thanks
Click to expand...
Click to collapse
Same here... any help?
Tks!
sosoha
it's a known issue with Samsung devices
go to google support site and search it (i'm a new user so i can't post links)
open hangouts and go to the last issue
Hangouts crash on some Samsung devices
click on report, as many reports possible maybe google will take time to address this issue.

Whatsapp crash

Hi, when I upload a video on whatsapp the app crash with a whatsapp logo and a white page. After that whatsapp come back to the main page. How I resolve this problem?
stefy97100 said:
Hi, when I upload a video on whatsapp the app crash with a whatsapp logo and a white page. After that whatsapp come back to the main page. How I resolve this problem?
Click to expand...
Click to collapse
same here. Got an international LG G2 from O2 Germany.
Same here actually (Asian D802)... Glad to know it's not just some random issue with my phone !!
Same here, whatsapp support are aware of the issue.
Sent from my LG-D802 using Tapatalk
Question
no one can help us?
stefy97100 said:
no one can help us?
Click to expand...
Click to collapse
Are you blind?? "WHATSAPP IS AWARE OF THE ISSUE"
They are fixing it. Relax
Just tested once, but seems to be fixed.
Sent from my LG-D802 using Tapatalk
and it is still not fixed (at least not on my s2)
Whatsapp+ all the wa guys

Good call recording app or mod for KitKat

Now after KitKat my favourite call recording (ACR) stopped working. They are aware and told that Note3 users with KitKat cannot use their program.
Is there a good program that I can use for call recording?
Maybe is possible to use this?
http://forum.xda-developers.com/showthread.php?t=2621791
But I am a newb, would rather have simple instruction on how to add the feature.
Or an app.
Sent from my SM-N9005 using Tapatalk
Call Recorder Pro not working for me after 4.4.2. Only produces loud nasty noise. So you are not alone
Sent from my SM-N9005 using Tapatalk 2
Jack Barrett said:
Call Recorder Pro not working for me after 4.4.2. Only produces loud nasty noise. So you are not alone
Sent from my SM-N9005 using Tapatalk 2
Click to expand...
Click to collapse
yes 2-3 program I checked all the same problem ...
I saw a report from a user that he managed to get call recording worked on KK by using ''call recorder'' app by skvalex.He used a beta version of the app (1.5.3 alpha04) and you can easily find it here on XDA. He also stated that he played with the settings of the app and he got it worked by choosing ''amr'' sound format from the app options/settings! Didn't check it by myself as I don't have KK on phone yet but everyone who needs it badly, they don't have anything better to do but keep trying options!
SAVVAS. said:
I saw a report from a user that he managed to get call recording worked on KK by using ''call recorder'' app by skvalex.He used a beta version of the app (1.5.3 alpha04) and you can easily find it here on XDA. He also stated that he played with the settings of the app and he got it worked by choosing ''amr'' sound format from the app options/settings! Didn't check it by myself as I don't have KK on phone yet but everyone who needs it badly, they don't have anything better to do but keep trying options!
Click to expand...
Click to collapse
WORKS, WORKS, WORKS!!!!!!
Just tried the app from here (http://forum.xda-developers.com/showthread.php?t=1441643&page=285) and its working flawlessly (version: 1.5.3 alpha05)
I installed the app and rebooted the phone.
First call after reboot didn't record but after that all was working.
2 way records works perfectly and i didn't even have to change the output to AMR (default and AMR settings works though)
Just for clarification, running Note 3 (N9005), Crash Rom and im rooted
Glad that it worked and nice report
SAVVAS. said:
Glad that it worked and nice report
Click to expand...
Click to collapse
And thank you for pointing out the app.
I see everyone is now posting the link to the app in this forum!!
I left in CAF mode as it was after installing the apk. Is working well, no need to reboot for me
Sent from my SM-N9005 using Tapatalk
ACR & non root call recording
Call Recording issues with Note 3 Android 4.4 Kitkat
copluk created an issue 2014-02-02
We have gathered that if your KitKat update build date is earlier than 14th January 2014 call recording will not work anymore, when you try ACR or any other call recorder, you will only hear a static noise from all "Audio sources". This seems to be an unintentional bug.
Fortunately Samsung seems to have fixed this issue later on, we were able to confirm with few users that starting from Russian KitKat update for Note3 with build date 14th January 2014 and kernel version 3.4.39-376474 (see attached screnshot) call recording works as usual. If you have LTE version, check if your kernel version is above 3.4.39-376474.
UPDATE on 24/02/2014 It seems above information applies to Note3 NON LTE version. From comments to this article I can see that even the updates in February for LTE version of Note3 hasn't got changes merger to it.
Click to expand...
Click to collapse
source:
bitbucket.org/copluk/acr/issue/47/call-recording-issues-with-note-3-android
(sorry, still can't post links)
SO ... waiting for firmware update
Hi,
I'm on Kitkat and use this from dr Ketan (donate version), no need to root your device.
Very good, both end point voices are clearly recorded and no limit on recording file size.
https://play.google.com/store/apps/details?id=com.yahoo.dr.ketan.autorecord
Total recall
The best of the best .
Play store .
Sent from my SM-N9005 using Tapatalk
nlatifolia said:
Hi,
I'm on Kitkat and use this from dr Ketan (donate version), no need to root your device.
Very good, both end point voices are clearly recorded and no limit on recording file size.
https://play.google.com/store/apps/details?id=com.yahoo.dr.ketan.autorecord
Click to expand...
Click to collapse
Which is ur note 3 model sm900 exynos or 9005 snapdragon
Exynos N900
Sent from my SM-N900 using Tapatalk
nlatifolia said:
Exynos N900
Sent from my SM-N900 using Tapatalk
Click to expand...
Click to collapse
Extremely thankful for your fast reply , also can u let me know is we can hide the call recording display while the call is active, is there any warning sign that is heard by other party
The recording start before dial tone activated so u may heard dial tone in record files. The recording display is something forgetable but I personally made request to Dr Ketan for it to be hidden / removed in the future though and he said he will see what he can do as it might be needed so it won't get closed by Android OS accidentally while recording.
Sent from my SM-N900 using Tapatalk
nlatifolia said:
The recording start before dial tone activated so u may heard dial tone in record files. The recording display is something forgetable but I personally made request to Dr Ketan for it to be hidden / removed in the future though and he said he will see what he can do as it might be needed so it won't get closed by Android OS accidentally while recording.
Sent from my SM-N900 using Tapatalk
Click to expand...
Click to collapse
K thanks again , it's fine if the recording gets started early but I was asking if the other party gets to know that a call is being recorded by a beep or any other warning
Pd1985 said:
K thanks again , it's fine if the recording gets started early but I was asking if the other party gets to know that a call is being recorded by a beep or any other warning
Click to expand...
Click to collapse
As far as I'm concerned any beep will be recorded if there were any cause recording start before phone is connected. So far no beep is recorded on my record files.
Sent from my SM-N900 using Tapatalk
nlatifolia said:
As far as I'm concerned any beep will be recorded if there were any cause recording start before phone is connected. So far no beep is recorded on my record files.
Sent from my SM-N900 using Tapatalk
Click to expand...
Click to collapse
Can we password protect the recordings so no one else can see them when the phone is idle
Pd1985 said:
Can we password protect the recordings so no one else can see them when the phone is idle
Click to expand...
Click to collapse
If not rooted the location is in internal SD on folder Voice, if rooted it will be on external SD on folder Sounds. Protecting or not protecting is matter of to protect or not the folder mentioned. For me since my device is always encrypted and need password everytime screen wakes up it wouldn't matter.
Sent from my SM-N900 using Tapatalk
nlatifolia said:
The recording display is something forgetable but I personally made request to Dr Ketan for it to be hidden / removed in the future though and he said he will see what he can do as it might be needed so it won't get closed by Android OS accidentally while recording.
Click to expand...
Click to collapse
You didn't update?
Check play store, updated day before yesterday and now there is option to hide notification.
Sent from my SM-N900 using xda premium

SM G900H Crashing

Hi guys,
I have been a silent follower but now I really need your help to get out of this mess.
Bought an s5 SM G900H on 23rd apr(India), since the very first day noticed a strange issue that when listening to songs for a long time, say an hour at a stretch the music app just crashes and then when I check my running applications all of them show restarting without actually restarting the services.
After this the phones response becomes pathetic and every app crashes the moment I start them. I have to reboot the device to get it working again. What seems to be the issue?
Only happening when I listen to music for quite some time.It seems the phone is just not able to free enough ram as ram usage peaks and no amount of killing all apps frees any ram.
Should I not get a replacement phone? Samsung svc people were telling me they'll update the software and then see, but then my DOA period would be over. I am regretting my decision to buy the phone.
Help guys!
Ps: Checked with kies and on sammobile, I am already running on the latest build. G900HXXU1ANCI
You thought to restore the factory
Djimmy said:
You thought to restore the factory
Click to expand...
Click to collapse
Already did that buddy. It did not help. Anyone who has a solution. It is frustraing to restart your device every hour or so.
gaurav.dey said:
Already did that buddy. It did not help. Anyone who has a solution. It is frustraing to restart your device every hour or so.
Click to expand...
Click to collapse
I told her you like her but why does not the same firmware on samfirmware it helped if you can is good for rempacer. I have are I'll bring you live.
Same here and its annoying . I al thinking of seeling it and buy the lg g3 or wait for the s5 prime project kq
Sent from my SM-G900H using XDA Premium 4 mobile app
Does this happen with the Samsung Music app or also with Play Music? I use Play Music all the time and didn't had any issues yet. *knock on wood*
LOSTLOGIC89 said:
Same here and its annoying . I al thinking of seeling it and buy the lg g3 or wait for the s5 prime project kq
Sent from my SM-G900H using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Got my device replaced and its still giving me the same issue. So to conclude it, there is some bug with samsungs music player as this doesn't happen with play music app. Don't worry bro it'll be patched in an update soon and a g3 may also have certain bugs at launch. All this is a part of new device hitiing the market, bugs are to expected.
BTW is yours an exynos model or snapdragon? Mine is exynos.
drakester09 said:
Does this happen with the Samsung Music app or also with Play Music? I use Play Music all the time and didn't had any issues yet. *knock on wood*
Click to expand...
Click to collapse
Happening only with the Samsung music app.
gaurav.dey said:
Got my device replaced and its still giving me the same issue. So to conclude it, there is some bug with samsungs music player as this doesn't happen with play music app. Don't worry bro it'll be patched in an update soon and a g3 may also have certain bugs at launch. All this is a part of new device hitiing the market, bugs are to expected.
BTW is yours an exynos model or snapdragon? Mine is exynos.
Happening only with the Samsung music app.
Click to expand...
Click to collapse
hi buddy! im glad i am not the only one xD I thought i had a defective device.
and for g900H, it is the international model of exynos chipset. g900F is the international model of snapdragon 801.
I thought this was a hardware issue. I hope they can do something about this. Samsung plz
Have you also seen a rare issue that your power button stops working? like if the button doesnt work. I think this may have been a problem related to greenify without root. Im scared to try it again so, if anything happens, you guys should know. xD uninstall greenify and restart.
Sent from my SM-G900H using XDA Free mobile app
fenchai said:
hi buddy! im glad i am not the only one xD I thought i had a defective device.
and for g900H, it is the international model of exynos chipset. g900F is the international model of snapdragon 801.
I thought this was a hardware issue. I hope they can do something about this. Samsung plz
Have you also seen a rare issue that your power button stops working? like if the button doesnt work. I think this may have been a problem related to greenify without root. Im scared to try it again so, if anything happens, you guys should know. xD uninstall greenify and restart.
Sent from my SM-G900H using XDA Free mobile app
Click to expand...
Click to collapse
Hi Mate,
The thing that surprises me is how an issue or a bug like this escaped the samsung testing team.
The power button at times becomes unresponsive if the services are stuck at restarting. Not just that the whole phone starts acting weird, my finger print scanner won't work intermittently and every app crashing, the homescreen resetting etc. I spoke to Samsung Head Office here in India and they asked me to send a detailed mail about the issue. I have done that. Now the best we can do is wait for them to release a fix.
gaurav.dey said:
Hi Mate,
The thing that surprises me is how an issue or a bug like this escaped the samsung testing team.
The power button at times becomes unresponsive if the services are stuck at restarting. Not just that the whole phone starts acting weird, my finger print scanner won't work intermittently and every app crashing, the homescreen resetting etc. I spoke to Samsung Head Office here in India and they asked me to send a detailed mail about the issue. I have done that. Now the best we can do is wait for them to release a fix.
Click to expand...
Click to collapse
yeah, lets hope, Im stuck to rebooting my phone every 2 hours to clear ram.it gets to 1.6/1.8gb ram everytime
Sent from my SM-G900H using XDA Free mobile app
fenchai said:
yeah, lets hope, Im stuck to rebooting my phone every 2 hours to clear ram.it gets to 1.6/1.8gb ram everytime
Sent from my SM-G900H using XDA Free mobile app
Click to expand...
Click to collapse
Reboot once and then use google play music app for your music. No issues whatsoever. I have in fact hidden the samsung music app.
gaurav.dey said:
Reboot once and then use google play music app for your music. No issues whatsoever. I have in fact hidden the samsung music app.
Click to expand...
Click to collapse
i dont see play music in play store... will have to gwt an apk somewhere
Sent from my SM-G900H using XDA Free mobile app
fenchai said:
i dont see play music in play store... will have to gwt an apk somewhere
Sent from my SM-G900H using XDA Free mobile app
Click to expand...
Click to collapse
Search for it in Google, it doesn't appear in the Play Store in search but the link does work.
https://play.google.com/store/apps/...google&utm_medium=organic&utm_term=play+music
Sent from my SM-G900H using Tapatalk
drakester09 said:
Search for it in Google, it doesn't appear in the Play Store in search but the link does work.
https://play.google.com/store/apps/...google&utm_medium=organic&utm_term=play+music
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse
Yeap, thanks, I just downloaded it and looks like it crashed but lets see what happens if I listen to music for 1+ hour- I will report back.
Interesting, same use case in a G900H:
If wouldn’t be a Samsung phone without the occasional crashes and sadly, the S5 is no stranger to this. Despite being on KitKat 4.4.2, the S5 will lag intermittently and at times crawl to a halt, forcing you to restart the phone. We noticed this couple of times when listening to music. The song would just pause itself and OS would simply stop responding.
Click to expand...
Click to collapse
http://tech.firstpost.com/reviews/s...liant-performance-stunning-camera-222570.html
drakester09 said:
Interesting, same use case in a G900H:
http://tech.firstpost.com/reviews/s...liant-performance-stunning-camera-222570.html
Click to expand...
Click to collapse
great, now lets wait for software updates.
anyone wanna try greenify from playstore? to see if it breaks power button like it happened to mine.
Sent from my SM-G900H using XDA Free mobile app

Categories

Resources