[Q] Line with broken pixels? - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi i got my Note 3 (N9005) a week ago, and today all of a sudden a teal vertical line of pixels appeared on my screen,
after further investigation the pixels only appear on some levels of white and always on red colors. Is this something i can fix, and is this a warranty issue?
Watch attached pictures.

Hvalross said:
Hi i got my Note 3 (N9005) a week ago, and today all of a sudden a teal vertical line of pixels appeared on my screen,
after further investigation the pixels only appear on some levels of white and always on red colors. Is this something i can fix, and is this a warranty issue?
Watch attached pictures.
Click to expand...
Click to collapse
I'd personally return it out of principle, as that is not acceptable in a brand new device.

Related

Sh***y Display & 5 exchanges...

Hi to all,
I would like to share my brief experience with Galaxy S2. After changing 4 phones when I saw defects on the screen of the 5th one I fed up and returned it for good.
The manufacturing quality of these displays are absolutely garbage on these phones. I own SGS and the screen is perfect. I expected the same thing with SGS2 especially if I pay 700 for a phone. when I came home and compared 2 phones I was disappointed.
Here is my experience with 5 phones. I live in Toronto so these phones purchased locally. First three of them from Best Buy, last 2 from Bell.
1.) Colors were fine but there was a dead pixel right in the middle of the screen. A black dot. I exchanged the phone.
2.) In store I checked the phone for defects and couldn't find one (because of bright environment). I went to movie right after the purchase and realized in 2 min something was wrong with colors. When you dim the light, there was no grey. It was purple. keyboard was purple, gmail was purple. I exchanged it.
3.) Colors were so so. Still had a visible pink tint on it. and when you tilt the phone and view from different angles colors were changing, having a blue tint. If you view with 90 degrees it was pinkish again. (there is no such problem on my SGS)
addition to this, when in a dark room if you open a pure black picture the screen was showing some defects (dark black lines and spots on screen).
When you pull down the status bar, in low brightness there were some bands.
I returned the phone, got my refund and wanted to buy form somewhere else to see maybe its a batch problem.
4.) I went to another place. Got my phone. Screen had no defects but it was like someone pissed on it. It had a yellow tint. whole screen. colors were so pale. I actually kinda missed the pink tint. which was better and giving more vivid colors. I exchanged it the same day.
5.) It had a pink tint( which is ok since I got used to it). It had no banding when you pull down status bar and displays pure black very good.
BUTTTTT!!!! when you pull down status bar there was a half centimeter diameter white spot. And once you see it u never not see it. It was there in every pic (mostly grey colors)
I had enough and returned it. I wish I could find a good one like my SGS(which I didn't have such problems)
I tried 5!!!!! phones and none of them had a perfect display. Such a shame for a 700 dollar phone. I decided to wait and see if its gonna change in several months or not.
Maybe they shipped all the dodgy ones to Canada. I have a UK model (bought just over 2 months ago) and my screen is fine - no dead pixels, no purple or yellow tint...
Sent from my GT-I9100 using XDA Premium App
Isadora said:
Maybe they shipped all the dodgy ones to Canada. I have a UK model (bought just over 2 months ago) and my screen is fine - no dead pixels, no purple or yellow tint...
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
Maybe they rushed the manufacturing for Canada. who knows. But one thing is obvious there are literally 2 different screens. I had been many stores. Many. And Checked maybe 30 display phones and from different stores and there are either Yellow tint screen or Pink tint screen.
Even if half of all the SGS2's have defective screens, the probability of you getting five in a row is 3%.
Yeah, maybe Toronto is receiving all the defective, returned ones. Or maybe you're just really unlucky. Or cursed.
Wow, that's a string of badluck. I've had mine for a couple of months now and have had no screen problems.
kbiz90 said:
Even if half of all the SGS2's have defective screens, the probability of you getting five in a row is 3%.
Yeah, maybe Toronto is receiving all the defective, returned ones. Or maybe you're just really unlucky. Or cursed.
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Click to collapse
Yeah its probably because of my girlfriend. She never wanted me to get this phone since I am already in 3 year contract with bell owning SGS and had to purchase the phone with full price.
Also many first time buyers might not see those things. I have SGS at home and can compare. My sgs has a blue tint too but at least when you view from different angles colors don't change at all and not a single imperfection. And blue tint makes the whites brighter and less irritating than having a yellow white.
warfanax said:
Yeah its probably because of my girlfriend. She never wanted me to get this phone since I am already in 3 year contract with bell owning SGS and had to purchase the phone with full price.
Also many first time buyers might not see those things. I have SGS at home and can compare. My sgs has a blue tint too but at least when you view from different angles colors don't change at all and not a single imperfections. And blue tint makes the whites brighter and less irritating than having a yellow white.
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Click to collapse
You should have kept number 4. Yellow tint was a software issue and KG2/KG3 fixes it.
I only had to exchange once due to 2 dead/stuck pixels on the bottom left. Haven't seen any of the other issues you mentioned.
Sorry about that my friend, Hope you get a good one soon.
My screen is fine, but i noticed something as you said. When seeing a full black color while using any screen test app. I see many lines like drawing if looked closely :
chaplu said:
Sorry about that my friend, Hope you get a good one soon.
My screen is fine, but i noticed something as you said. When seeing a full black color while using any screen test app. I see many lines like drawing if looked closely :
Click to expand...
Click to collapse
Exactly. However when I open the same test pattern in SGS and put side by side, my sgs is smooth ad butter. Nothing on it. Just pure color, no imperfections whatsoever.
I have a question to you. When you dim the light do your status bar and other button colors band whites (such as keyboard, swype keyboard) has a purplish tint? Is it normal or a defect?
When I opened keyboards those buttons appear purplish. In my sgs they are grey.
I'm in Vancouver and got mine a few days ago shipped from Bell. No problems here with screen colors or dead pixles. My son also dropped it on tile already and not a single scratch, thank god. Still waiting for my case from ebay.
Sent from my GT-I9100 using XDA App
warfanax said:
Exactly. However when I open the same test pattern in SGS and put side by side, my sgs is smooth ad butter. Nothing on it. Just pure color, no imperfections whatsoever.
I have a question to you. When you dim the light do your status bar and other button colors band whites (such as keyboard, swype keyboard) has a purplish tint? Is it normal or a defect?
When I opened keyboards those buttons appear purplish. In my sgs they are grey.
Click to expand...
Click to collapse
Nothing else except that, and bro my phone is always having 0% brightness hehe.
and to be more precise those drawings on full black color looks like burns on old CRT tv when suddenly power cuts isn't it ? haha
Anyways, Colors are vivid and really better than my LED TV.
and no viewing angle problems.
Do i really need to worry about those drawing while on full black? though you see them only if you look closer or focus ur eyes for long
mine has a blue tint when viewing off angle
so is this not normal because my buddy's is the same
viper98 said:
mine has a blue tint when viewing off angle
so is this not normal because my buddy's is the same
Click to expand...
Click to collapse
I dont know what is normal or not no one knows. But I am assuming if there is no color shifting when tiliting on my SGS this one shouldn't have it either.
I really wonder if people don't realize whether their screen is yellowish/purplish or their phones are just perfect.
As far as I see there is no natural color phone toronto by now. And belive me I am not exaggerating it. If you put those two phones side by side their color tint is completely different. What kinda manufacturing is this?
I can even say which stores in toronto have what colors.
If u wanna see purplish tint display phones:
-Future shop in dundas
-Bestbuy in dufferin mall
-Source in dufferin mall
-Bell in Eaton center (lower floor store)
Yellow tint display phones:
-Bell Eaton center second floor they had like 5-6 displays which were all yellow)
-virgin mobile in dufferin mall.
I don't even remember some stores. this doesn't mean if u buy from there u are gonna get the same color phone. Its totally random. These are the colors of display phones.
i dont understand man, i have mine for 2 months now in UK, screen is fine it is the best screen i have ever seen.
it could be a trick from Apple hahahahha not wanting SGS2 to succeed in the USA and Canada.....
zabihjan said:
it could be a trick from Apple.
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Click to collapse
Apple has patented the concept of a display that completely works. If Samsung didn't have some sort of defect, Apple would file another lawsuit.
motocrossmann said:
Apple has patented the concept of a display that completely works. If Samsung didn't have some sort of defect, Apple would file another lawsuit.
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LOL! That actually made my day, didn't expect that to make me crack up so badly.
Disfected said:
LOL! That actually made my day, didn't expect that to make me crack up so badly.
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Click to collapse
Yeah, gotta love the deadpan humor. Some members here are quite good at it.
I had a dead pixel when I ordered mine when it was released in UK about 2-3months ago. The dead pixel went away within 2 days of owning. Maybe your 1st device was your best 1 with a little more patience.
Theres no excuse to you having 5 devices with problems. I really think there might be quality control problems with the screen manufactors. But I do know this is probably a very small percentage since it doesnt seem widespread.
Wow man messed up. I bought mine from China and it's the best. Absolutely perfect no defects at all! Perfect just Perfect!
well I just got off the phone with Samsung and they told me that what I'm seeing is a defect
I don't know if I should exchange it for another one or just return it and stick with the Atrix

Vertical line of dead pixels

So now i'm truly dissapointed! Just found out my (2 month) Note has a entire vertical line of dead pixels that weren't there yesterday... Strange thing is that it only appears with some colors like red or blue. Isn't visible with white or gray backgrounds colors... I tried with *#0*# and the black line its pretty visible only in blue and red test screens.Tomorrow i'll take the shop where i bought it.
Sent from my GT-N7000 using XDA App
How it ended? I found the same problem!
I had this issue after the same amount of time. I sent it back to O2 they have replaced it with a brand new one.
I had this issue after the same amount of time. How do you solve this problem?
many thanks

Screen with dark smudges

Hi, I know there are a few thread discussing about the screen where black line or so call dead pixel can be seen.
I bought the first batch Galaxy Note in Malaysia (it comes with a free Samsung case). I can clearly see dark smudges on the display especially with gray and green background. I brought it to the service centre and made some comparison with another unit (the technician's) and it displays the same dark smudges by at different intensity. This unit is the first batch Galaxy Note too.
Anyway I got the screen replaced and the new screen has no such dark smudges. The question here is, do all first batch units have this problem?
LoL, today is 14th day since I gave my Note to service center due to incorrect gamma and black clipping. Still no information, no response for my yesterday e-mail. I must admit that I noticed such problem too but it was so slight compared to bad gamma that I did not considered it as a real problem. How long did your repair took? According to Polish law if I don't get any information today I will have a right to full refund. ****ing fags, I hate that country. Always that same. Never better.
Probably not all first batch units have that problem. However there are so many variables. I know a bit of Manufacturing systems. Technological Engeneers probably have setup tech process wrongly. If the QRQC worked correctly they fixed that problem and there will be no further Notes with screen problems. It's always a matter of time to setup process the most flawlessly.
programatix said:
Hi, I know there are a few thread discussing about the screen where black line or so call dead pixel can be seen.
I bought the first batch Galaxy Note in Malaysia (it comes with a free Samsung case). I can clearly see dark smudges on the display especially with gray and green background. I brought it to the service centre and made some comparison with another unit (the technician's) and it displays the same dark smudges by at different intensity. This unit is the first batch Galaxy Note too.
Anyway I got the screen replaced and the new screen has no such dark smudges. The question here is, do all first batch units have this problem?
Click to expand...
Click to collapse
For what i know. Some screens have those dark smudges more visible then others, mine had noticeable smudges in gray and white backgrounds only with lowest set brightness. Nothing too annoying for me... There are some example photos on the forum that i found not acceptable though...
On the other hand, this weekend found an entire line of dead pixels in my note's screen!! Oh well. Just sent it for repair and might take 3 weeks...
Here in Malaysia, it normally takes 3 days to for the service. However, I think due to the recent Chinese New Year, it took 1 week for them to get their hand on the replacement screen. They let me have my Note while waiting for the part to arrive. It took less than 1 hour to replace the screen.
Btw, just to express it again, the new screen is dark smudges free.
I had my screen replaced on the spot too. Screen had smudges and they replaced it within the hour. Thumbs up to Samsung Malaysia.

samsung display quality

is note 3 first batch production tend to have a defective display?
crazy_777 said:
is note 3 first batch production tend to have a defective display?
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Click to collapse
I had a defective display, yes. It was similar to the S4's pink hue. It was a purple hue on the bottom of the screen. Less visible at max brightness, very visibile at auto in browsers and apps with white background.
LordBhaal said:
I had a defective display, yes. It was similar to the S4's pink hue. It was a purple hue on the bottom of the screen. Less visible at max brightness, very visibile at auto in browsers and apps with white background.
Click to expand...
Click to collapse
same with my s4..it's pink hue on the top of the screen n i've sold it 1 week ago because of it. now before i'm going to buy note 3...i hope i won't get a defective display.
it's really annoying..because of that i'm afraid that i will get the same display problem just like my s4.

[Screen Issue] Galaxy S4 screen ghosting/smearing Problem

Hey guys I buy s4 (deep black) version from amazon India. I have this from last 2.5 months. Recently I noticed screen ghoshing/ seamring issue on my s4 display. Frankly speaking I never ever noticed my display to much but after only reading this issue on web I do notice.
Issue is like when you scrolling ur screen on black background or black font on white background, the black color produced some purplish and red color waves. This is 3 min video on this issue :-
http://m.youtube.com/watch?v=DOQ91ujRFxU
So tell if this issue exist on your s4, then i dont go to service centre for repair my new grt device...otherwise i don't go. Thank you.

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