[Q] Not booting, strange symbol? - Nook Color Q&A, Help & Troubleshooting

This just happened to me, only a few minutes ago. First the screen for my Nook Color just stopped working. In an effort to fix the problem I tried a hard reboot. When it came to the rebooting part it wouldn't actually go through the booting process. It gives me this strange screen of a mini-nook color with the battery symbol crossed out, waits a few seconds with an odd, high pitched sound, then shuts back off. I tried to plug it in and check to see if that would work and instead of the battery symbol it gave me a triangle with a lightning bolt in it, made the sound again, and turned right back off. Halp?

I would say, pretty simple.
It needs to be charged...

mikeataol said:
I would say, pretty simple.
It needs to be charged...
Click to expand...
Click to collapse
That's not the normal thing for a nook that needs to be charged. Any time before it's chirped at me that it needs more juice before it can turn on. Or is this just the fact that I am running Cyanogen and it's a different way of telling me that I'm an idiot and need to charge my baby?
I was just concerned. I didn't want to find out that putting it on the charger would leave me with a completely baked nook because something more dire was wrong.

I. am. an. idiot.
mikeataol said:
I would say, pretty simple.
It needs to be charged...
Click to expand...
Click to collapse
Taking your advice at face value I stuck it on the charger, hit the "n" and it booted right up. :victory: As I said, I was just worried it was going to be something more terrible. :highfive: Thank you.

Oh, you're welcome.
the only time Ive seen the "weird" battery symbol, is on units running CM that have been bled to empty.
I had a customer call me trying to explain it a short time ago and I had never seen it, then shortly later I had one in my hands that did the same thing.
I'm sure someone can provide a true answer with details, but it does seem to display a different "low battery" warning splash screen when running CM than in stock.

Related

[Q] Strange Issue, Need Help

I had a fully rooted evo, themed, etc. So I am a noob to the Epic but not android or working with app's etc. I did a search of the forum and I did not see anything that related to the exact issue I am having.
All of a sudden, about an hour ago, my phone just started telling me my battery is at 0%, I did a battery pull and it put me at like 80% (which makes sense, I charged it all night). I have it plugged into my work computer at the moment to give it some "juice" but even that is not allowing my phone to turn on for more than the boot screen loading up to homescreen, then immediately powering off.
I have not downloaded anything new on my phone, I have not attempted to root this phone, nothing special at all.
A couple of times when it HAS come to the homescreen those few seconds, there is a strange dark grey rectangle on my screen and it says "relaunch me" with an emoticon above it (in the box but above the words).
I think that may be a widget alert for my digital time widget but I can't say for sure.
So out of this long-winded explanation I'm basically trying to figure out wth made my battery just give out? And even charging it is not helping.
No I have not dropped it nor dropped anything on it either.
I would try another battery. Maybe it's a bad battery. Go to sprint and ask them to try another battery. I don't know why your battery would do that. Good luck
I had this issue!
sashamw33 said:
I had a fully rooted evo, themed, etc. So I am a noob to the Epic but not android or working with app's etc. I did a search of the forum and I did not see anything that related to the exact issue I am having.
All of a sudden, about an hour ago, my phone just started telling me my battery is at 0%, I did a battery pull and it put me at like 80% (which makes sense, I charged it all night). I have it plugged into my work computer at the moment to give it some "juice" but even that is not allowing my phone to turn on for more than the boot screen loading up to homescreen, then immediately powering off.
I have not downloaded anything new on my phone, I have not attempted to root this phone, nothing special at all.
A couple of times when it HAS come to the homescreen those few seconds, there is a strange dark grey rectangle on my screen and it says "relaunch me" with an emoticon above it (in the box but above the words).
I think that may be a widget alert for my digital time widget but I can't say for sure.
So out of this long-winded explanation I'm basically trying to figure out wth made my battery just give out? And even charging it is not helping.
No I have not dropped it nor dropped anything on it either.
Click to expand...
Click to collapse
I had this same problem, I went to sprint and they swapped out battery, charger, and cable and all is well now! been working fine ever since....
I believe I caused the issue through odining a bunch of times and unplugging and replugging! but my phone would give me a yellow exclamation mark! and say something like can't charge battery!
Looks like I'm going to have to take it to the Sprint store. I just tried another Samsung cable for my sisters epic 4g to make sure and it's doing same thing. Thank you for the responses.
*fingers crossed*
If you are still by your sister, try her battery. That will eliminate another possible item (you might also try your battery in her Epic)
George
I had similar issues and had to get a replacement (under warranty). I think it was one of the copper battery connectors coming lose (on the phone side) it was sticking out noticeably compared to the other one. It eventually wouldn't turn on at all, plugged in or not. I'd back up what you can and go visit Mr. Sprint.
My Epic has the same problem... it would just turn off. Now the screen won't turn back on after timing out while charging, i have to unplug it then hit the power button multiple times.

Help! My Atrix just died

Had it for over 3 weeks. Never had one single problem, reboot, etc.
Was working fine today, left it on the desk for a bit, went to use it again....Nothing. Press power button, screen does not turn on at all. Red light is flashing sometimes. Tried plugging into the wall charger, not charging, nothing shows up.
If I make a phone call to it, it rings but nothing on screen shows up and pick up call obviously. Now its flashing red/green LED's, I just tried sending it an e-mail and could hear the e-mail sound so its a live but the screen is completely dead.
I can fix mostly anything on a PC but sort of a noob when it comes to smartphones. Should I pull the battery? How do I reset it without erasing any data? I'm going to take it to the place I bought it from later today but is there anything I can do?
Anyone have a similar problem before? I tried searching on the net but can't really come up with anything.
I had that once before... just pull the battery...
Sent from my 4.1.57 rooted Atrix
Plug it into the charger that came with the phone. Leave it plugged in for a hour or so.
Pulling the battery should fix it.
Sent from my MB860 using XDA Premium App
donniesd said:
Plug it into the charger that came with the phone. Leave it plugged in for a hour or so.
Click to expand...
Click to collapse
I did that and the only thing that changed was it was flashing More LED colors instead of just red.
I'm going to try pulling the battery now. Hopefully its not too hard to do...
Does this happen often to you guys? Anything that causes it?
KingKuba13 said:
I did that and the only thing that changed was it was flashing More LED colors instead of just red.
I'm going to try pulling the battery now. Hopefully its not too hard to do...
Does this happen often to you guys? Anything that causes it?
Click to expand...
Click to collapse
You know how to take the back case off right? What are you doing on XDA if you have never opened your phone before lol.
Software bugs are the likely cause. My screen locks up every once in a while and I am unable to turn it back on..battery pull always resolves it. When in doubt, pull the battery.
Pulled the battery and everything is fine. Thanks everyone.
You can probably delete this thread if you'd like.
If its a software bug, probably all the apps....right??

[Solved] Power Button Stays Lit

Greetings!
Ok, so friend got a Fire for the holidays and asked me to root it for her. *shrug* Sure!
Come here, download the goodies, get it set with CM7, and send her on her way working fine. She calls me a few days ago saying that the device is acting strange and that the device is having issues staying on, and/or charging.
**I should note this started after she tried to change the wallpaper.
She brings it over tonight, and I notice the power light on the bottom is staying on all the time. I rolled everything back to factory, we set her account back up, yet that damn button just glows as red as Rudolph's nose. Well, we dont need to deliver toys through fog anytime soon "that I know of", so guessing I need to figure out how to get this power light to go out.
I have done like 5 hard resets, and nada, even when the unit is off, the button and light are still on.
Any help would be awesome!
Thanks in advance!
CPYou
**** Solved ****
So yeah, turns out that the kindle had been dropped and "someone" failed to tell me this. So this was actually a two part problem. The first was the tablet locking up, which was due to her screwing with the wallpaper it seems, and the second was the power staying on all the time.
Wedged the back off it a tad and whamo, the power button started to act all normal and whatnot... *bangs head on desk*
Thanks to androidcues for the heads up on the cover! Oh, and she looks SMOKIN in a bikini... why do you think I spent so much time on her tablet =P
no glue why this happens - maybe a complete battery drain restores the behavior to normal
Well, one 10 hour epic sax guy youtube video later, I have a dead battery that I was able to recharge and still this power button wont stop glowing...
next step, the pool?
what happens in recovery? does it charge in recovery? does it have TWRP? or CWM?
are battery stats truly truly clean and wiped? Im not sure if I believe the battery geeks but they say to charge all the way and then wipe stats or the other way around, whatever it is...
so, when its OFF, and NOT plugged into any power source.. the light stays on? is it ever green? its always the amber glow? (mine is amber, not rudolph red nose raindeer putting up wallpaper and listening to saxophones on youtube)
Have you pulled off the back cover? I know its on tight but the tear down shows it comes off and then a battery pull? Do you have another KF around? I dunno, just tryting to help out there!
as for the pool...hows she look in a bikini?

Dead Nook Touch Fix - showing green light on charge

Thought I'd pass this fix along.
I have a rooted nook that would not power up (stuck on last display screen). When I'd plug it in -- it showed a GREEN light (already charged). I tried all of the reset fixes (20 seconds hold, 1 min hold, wait a minute, 15 secs) -- nothing worked.
Finally, I pulled it apart using this tutorial on Youtube:
[Can't post link because I'm a newbie --- just search for "How to Take Apart a Nook Simple Touch"]
Very easy to do if you have a T-6 torx driver. I unhooked the battery. Held down the power button (white button if disassembled) for about 30 seconds to discharge the board. Then hooked the battery back up, reassembled, plugged in -- and it started charging (orange light).
It looks like the issue was -- the nook was registering the battery as fully charged -- and it was completed depleted. The above fix seemed to reset it.
Hope that helps someone.
M
mjj777 said:
Very easy to do if you have a T-6 torx driver.
Click to expand...
Click to collapse
I thought that it was a T-5 Torx?
Renate NST said:
I thought that it was a T-5 Torx?
Click to expand...
Click to collapse
I thought that too, but -- at least with the torx set I have, t-5 was too small.
Had the exact same problem and your procedure fixed it! Thanks!
liquor said:
Had the exact same problem and your procedure fixed it! Thanks!
Click to expand...
Click to collapse
I also had this problem this afternoon. This procedure worked for me too. Thanks a lot because it helped to revive my reader.
However, for Nook to have such a problem and we need to fixed it in such a complicated way is not acceptable.
Fantastic. I had the same problem and now it is solved. Thank you.
After I bought a Nexus 7 my NST was resting for a while. Now, when I wanted to use it again, it was totally dead. Then your tip bring it back to life.
Thank you. When plugged, instead of "Charging (AC)" my nook was showing "Not Charging" in device info/battery. And in the end, it went dead.
After your fix, it works
That's the ticket
mjj777 said:
Thought I'd pass this fix along.
M
Click to expand...
Click to collapse
THANKS!
Just the tip I needed! :good:
Thanks!
That seemed to work
It's now showing the "Your Nook's battery charge is too low to power up. Please wait 15 minutes! screen and a loading animation :good:
I was seriously worried.
This is really weird...is there any reason for this issue?
I am quite new to the nook in general. (Nook simple touch glowlight in my case.)
Maybe we can check for similarities and find what was causing the problem.
So what did I do to my Nook:
Rooted, Nook Manager
Nooks gapps flashed, market downloads work (search not)
Installed a bunch of apps
Installed a custom Launcher (Lightning Launcher)
Installed Swiftkey as a custom keyboard (needed several language charactersets)
Left Wifi turned on all the time
Used the feature to restore the glowlight setting after being woken up again
Used the setting to skip the lock-screen swipe
Used a custom screensaver/lockscreen text
Changed button links in the main menu (n-button) to adress the original home, as well as the custom launcher home
That's what I can remember :/
And as far as I can remember I had more than 15% of battery (at least).
With the 1.2.1 software there is an automatic shutdown that kicks in at around 20% battery.
It doesn't work very well.
It will also give you warnings when it's under 20% but plugged into the wall and charging.
Green light issue, fix not work
I recently got a brand new nook simple touch and after trying various fixes to try and start my nook up I came across this. I was hoping this would work but it is still on green when battery is plugged in and charging off mains. The light is also green when plugged into mains without battery attached. It wont go past the "Fully charge before first use" start screen and can't find any more information on what to do.
Any help would be greatly appreciated.
Thank you for the fix. It worked the first time I tried but after only one day the problem presented itself again and after that the fix doesn't seem to work anymore. I'm leaving the battery disconected a few hours in addition, to try if it fixes this problem completely (but I'm not too optimistic).
Renate NST said:
With the 1.2.1 software there is an automatic shutdown that kicks in at around 20% battery.
It doesn't work very well.
It will also give you warnings when it's under 20% but plugged into the wall and charging.
Click to expand...
Click to collapse
This firmware, does it still count even if you have rooted the device? If so, do you think a downgrade to 1.1.1 would fix the problem? It is rather funny that I didn't have this problem until a couple of days ago, even if my NST is only 2 months old!
Update:
It seems that my battery is not yet dead after all. It turns out that I was measuring it wrong (thank you Engineering degree) and now it reads 4.15V as it is supposed to.
So, that brings me back to the theory that there is something wrong with my software. Right now it can boot for a few seconds but as soon as it goes to sleep mode (either by clicking on the "power" button or just waiting), it freezes. I recovered the official firmware and the problem persists.
Thanks, this trick fixed mine too!
Does anyone know if this fix can be achieved by simply charging the nook for an extended period of time? I have the exact same problem but I'm not so sure about opening the back cover as it voids my warranty and I only purchased this device in early June, and the problem appeared by the end of June :/
I have to confess, I never did charge my nook fully when I bought it as recommended, and simply dived in to using it as soon as the battery had a sufficiently high enough % as I was too excited lol
wwmhf said:
However, for Nook to have such a problem and we need to fixed it in such a complicated way is not acceptable.
Click to expand...
Click to collapse
I find it acceptable. After all, if we weren't messing around with the devices in the first place, we wouldn't ever need to do this.
Plus, really, it's not that complicated. A couple of screwdrivers and it's open. I mean, should we expect it to open itself with a voice command or something?
Anders
Thanks, this method worked ok with mine.
HI dudes,
it seems I've got a similar problem, green light on usb and stuck on "YOur Nook has turned off completely"
I take it apart with no success ... any idea ? Mu NST is nearly brand new, ever used a lot ...
thanks
I had the same problem, the reason was completly dead battery. After bat replacement nook works great!.
When battery have to small voltage, noow won't start to charge. You can try with external charger, to bring battery to life.
I think some nooks was matured in stock, thats why battery was completly discharged...and wont charge with nook.
Nook showing green light, main board drain and nothing
My Nook shows the green light when plugged in either to the pc or wall charger. I've held down the button twice for 30 seconds and disconnected the batery holding the power button 30+ seconds. Neither worked. Any more suggestions? I do notice a slight flicker of amber whilst holding the button down with the power cord plugged in.
Any help would be greatly appreciated!
bux

[Q] Yet another Nook not holding charge and hanging at the boot screen

Google shows me I'm not even remotely alone in my trouble, but with the way tech works every problem is at least a little unique. I'll give a rundown of what I've down and whats happened up to this point.
First, I bought it used from Amazon. Very Good condition from a seller with 99% or whatever satisfaction. I think I've bought from them before, actually. So while this isn't a new device, I know I wasn't scammed. It was also factory reset and I'm assuming it wasn't rooted, though admittedly I have no idea how to check on a Nook.
Second, when it arrived the first thing I did, naturally, was turn it on. Plugged in the Nook to my computer, it booted up just fine, I registered, and loaded one a few ebooks with Calibre. The books opened up, they looked great, we were golden.That was when I noticed the battery indicator in the top didn't have a number on it. It was solid black with a ?. I thought that was weird, so I tried rebooting the device. That was when I was hit with an update, it downloaded and installed then rebooted. Here's when it all went to crap.
Third, I can get into the device. If I hold the power button and wait a bit it takes me to the homescreen where I'm met with a 0% Battery warning saying to plug it in or the device will shut off. Waiting for this message do disappear seems to give me normal access to the device, except the battery indicator is still just ?. This still happens now, after about 10 hours of charging.
Fourth, plugging in the device to anything be it wall charger or computer causes the device to reboot back to the Read Forever screen. Even if the device is completely powered off. It just hangs at the boot screen and goes nowhere. If I hold down the power button, or power + n, all it does is flash the screen to blank and then goes back to the boot screen. If I unplug it and hold down power it goes back to the previous problem.
That's everything I know. I seem to have the proper Nook micro USB cable, but the adapter is a little white Chinese looking thing so I know it's not the official. So I've switched to my Nexus 5's micro USB cable since I know it works and plugged it into my PC. The charging indicator is on, but thanks to my minor colour blindess I'm having a hell of a time deciding if it's orange or green. It's either green, orange, or yellow for sure though. Right now I'm going to go to sleep, let it charge through the night. I've had a similar problem happen to my Nexus 7 where it wouldn't turn on, and a nightlong charge seemed to fix it so who knows, this thread might be useless in the morning.
In the more likely event that it's still very useful, any help would be appreciated. And please try to keep it simple. I'm not new to technology or Android in phone/tablet form and all the associated hairpulling, but this is literally the first time I've ever dealt with an ereader. I'd like to get this solved at home, since I don't have a warranty and the price to ship this thing back to the seller would make this end up costing more than a new one would have since I'm Canadian and the seller isn't.
Thanks in advance.
Edit: After a night of charging, still 0%.
This, unfortunately, is the sign of a factory buggy (for lack of a better word) device. I doubt there's any hope. Sorry about that.
Keep me updated.
I think that there might be software to blame. My Motorola Defy also had that sort of weird battery behaviour after one of factory resets. Since then I have to install a patch written by one of XDA members every time I make a reset. But it works. Unfortunately I have no idea if it can be helpful in this case. (I'm refering to this post: http://forum.xda-developers.com/showpost.php?p=34590229&postcount=1 )
Nonetheless I would seek some slight hope in disconnecting and reconnecting the battery.
Alright, so. Progress report:
I tried the 8 failed boots trick to reset the device back to the original firmware. This brought me back to square one. The device worked, I could load books on to it via USB, and read them. But the battery indicator was just a question mark. Going into the settings revealed that the battery was at 100%, or at least claimed to be. But hey, I could read on it so I figured I was alright.
Now, a couple days later, I just woke up to find it with a new problem. Pressing the little N button to wake it up isn't doing anything. It won't respond to holding the power button down and my computer wont pick it up when it is plugged in. The charging light still comes on but I don't know how much it can be trusted.
I'm going to let it charge for a bit, but I'm beginning to think the battery is just toast.
Shodex said:
Alright, so. Progress report:
I tried the 8 failed boots trick to reset the device back to the original firmware. This brought me back to square one. The device worked, I could load books on to it via USB, and read them. But the battery indicator was just a question mark. Going into the settings revealed that the battery was at 100%, or at least claimed to be. But hey, I could read on it so I figured I was alright.
Now, a couple days later, I just woke up to find it with a new problem. Pressing the little N button to wake it up isn't doing anything. It won't respond to holding the power button down and my computer wont pick it up when it is plugged in. The charging light still comes on but I don't know how much it can be trusted.
I'm going to let it charge for a bit, but I'm beginning to think the battery is just toast.
Click to expand...
Click to collapse
Hi, I just went through something similar 48 hrs ago. The NST is frozen, stuck at reading forever. Before that, the battery icon had a '?', and the device info said battery status was "unavailable". Plugging in to charge had a solid green light.
I read around, and what worked was to open the case, and disconnect the battery. Google said to wait 30 mins, I waited 1. Re plugged in, put it to charge. The LED turned to orange, and 15 mins later, the NST booted. All good now.
Total cost: set of TORX scredrivers (you need a T5).
ghane0 said:
Hi, I just went through something similar 48 hrs ago. The NST is frozen, stuck at reading forever. Before that, the battery icon had a '?', and the device info said battery status was "unavailable". Plugging in to charge had a solid green light.
I read around, and what worked was to open the case, and disconnect the battery. Google said to wait 30 mins, I waited 1. Re plugged in, put it to charge. The LED turned to orange, and 15 mins later, the NST booted. All good now.
Total cost: set of TORX scredrivers (you need a T5).
Click to expand...
Click to collapse
Okay, so. No T5 but I managed it with a teensy weensy flathead. Unlugged the battery, left it that way for about 20 minutes, plugged it back in, then left it to charge. 15 minutes later I came back and viola, it works and the battery is reporting it's remaining juice. Thank you very much, that seems to have done the trick.
You know, this might be the first time I ever managed to have a tech problem solved entirely by a forum.
Shodex said:
Okay, so. No T5 but I managed it with a teensy weensy flathead.
Click to expand...
Click to collapse
You realise that that voids the warranty you get from XDA?
Shodex said:
You know, this might be the first time I ever managed to have a tech problem solved entirely by a forum.
Click to expand...
Click to collapse
I knew the Internet would be useful for something, one day
ghane0 said:
You realise that that voids the warranty you get from XDA?
Click to expand...
Click to collapse
It's a used device, there was never a warranty.
Looks like the problem is fixed. Great! Sorry I was inactive.
Later!

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