[Q] Sleep of death on charger with 4.4 - Nexus 4 Q&A, Help & Troubleshooting

My Nexus 4 would shut down on the charger about once a month on 4.3. Since the update, it happens every night. Phone is off in the morning and you have to hold the button in a long time to get it to start up. I was never able to isolate a app as the cause with 4.3. What do I do?

Kingyooper said:
My Nexus 4 would shut down on the charger about once a month on 4.3. Since the update, it happens every night. Phone is off in the morning and you have to hold the button in a long time to get it to start up. I was never able to isolate a app as the cause with 4.3. What do I do?
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Try a factory reset. Install few apps. Test as you go.
Sent from my Nexus 4, while driving in my Evo9.

Installed the app called "safe charge" and it hasn't happened since.
Sent from my Nexus 4 using xda app-developers app

Related

Automatic Shutdown?

Hi, I picked up a new 7" Tab 2 a few weeks ago, and it seems to randomly do an automatic shutdown if i haven't used it for a while. Sometimes when picking it up after putting it down overnight, or after I've left it home, the tablet is off, not just asleep. It also doesn't seem to matter if it is plugged in to power or not. Is this normal behavior, or is there a problem?
I would say it's a problem. I've left mine for several days on and off the charger and it never shuts down. Are you stock?
Sent from my MB870 using xda app-developers app
Maximinus I said:
I would say it's a problem. I've left mine for several days on and off the charger and it never shuts down. Are you stock?
Sent from my MB870 using xda app-developers app
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Click to collapse
Completely stock.
It could be a problem but, I've seen some tablets that have a setting to switch off after a certain amount of time. Check all your setting see if there's anything either ticked or highlighted by radio button to switch tab off
I have same problem one week ago, tablets restarts in my pocket two or more times in a day, since I installed cyanogen mod firmware al is ok, I was thinkin that may be an app is that make restart, not a hardware problem
Sent from my GT-P3110 using xda app-developers app
Its software on your tab. Trust me lol. Wiping or getting another rom will probably fix it.

Random reboots anyone else?

I'm having some random reboots, they are hot reboots not full. Anyone else having the same problem? I'm completely stock and no rogue apps that I'm aware of. It has happened a few times last 20 mins while browsing on xda app. Thanks
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znc62511 said:
I'm having some random reboots, they are hot reboots not full. Anyone else having the same problem? I'm completely stock and no rogue apps that I'm aware of. It has happened a few times last 20 mins while browsing on xda app. Thanks
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
Must either be bad silicone, or a bad rogue app... You can try a factory reset and try again! Also this needs to be in the Q&A section, this is not a general topic.
I had it reboot after I took a picture, then I swiped to left to see the picture while in camera mode. Zoomed in on the picture, heard some screeching sounds (probably from auto focus of camera?) and then it rebooted.
I hasn't tried to reproduce it, but I do hear the screeching once in a while if I go into picture view from camera mode.
I have had random reboots with my nexus 7 on 4.2, so I think it's more of a software issue than anything else.
Sent from my Nexus 7 using xda premium
I've just had one full reboot when watching a you tube clip. Nothing to worry about unless it happens frequently. I haven't owned a phone that hasn't rebooted or frozen at some point.
Sent from my Nexus 4 using Tapatalk 2
I've had about 4 restarts since getting it yesterday. Also happens on my Nexus 7. Thinking it may be an app on my google account but my Nexus 4 is pretty much stock.. Not sure what it is.
Have gotten it on the nexus 7 once but not on the nexus 4.
It is just 4.2 bugs supposedly. I am sure it will be fixed.
sent via xda premium with nexus 7
No reboots here.
Sent from my Nexus 4 using xda premium
Thanks everyone, just seeing if I was the only one.
Sent from my Nexus 4 using xda app-developers app
I have random reboots. As of yesterday, my phone rebooted 3 times. This morning I woke up, luckily before my alarm normally goes off, and notices my phone screen was on, but nothing was actually on the screen. I pressed the power button a few times and nothing happened. I unplugged the phone from the charger, tried it again, and notice the screen flicker, and then reboot. This morning it's already rebooted once.
Most of the time I was in Google Play Store, so I cleared the cache and data, and let it update to the newest version, so hopefully that fixes it. I sure hope I don't have a lemon. I really hope that the phone acting weird doesn't happen again, I can't afford to miss my alarm going off.
Mine has turned off on me twice since I got it. I think I was using bluetooth both times, but I can't be sure. Anyways, the Galaxy Nexus had issues like this when it first came out and the new Windows Phones have rebooting issues as well. I think Google rushed Android 4.2 out, but I'm sure everything will be stable after another OTA or two. That's the worst and best part about having a Nexus. You get brand new software first, so you sometimes feel like a beta tester, but you also get the fixes extremely quickly.
Glad I'm not the only one having random reboots. My n4 has rebooted twice this morning (within 2hrs). One hot and one cold.
Sent from my Nexus 4 using Tapatalk 2
+1 random hot reboots on my nexus 7 stock rooted 4.2. Happening at least 4-5 times a day, its becoming somewhat tedious now
no reboots so far :fingers-crossed:
I've had 1 random reboot while watching a YouTube video.
Sent from my Nexus 4 using Tapatalk 2
it seems there is some issue with android, not just now.. because the same thing happen a lot on the nexus 7 and Gnex.
aceo07 said:
I had it reboot after I took a picture, then I swiped to left to see the picture while in camera mode. Zoomed in on the picture, heard some screeching sounds (probably from auto focus of camera?) and then it rebooted.
I hasn't tried to reproduce it, but I do hear the screeching once in a while if I go into picture view from camera mode.
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Click to collapse
Same happened to me today but i wasnt able to recreate issue.
I heard some screeching sound and then screen frozen and there it rebooted.
But after that i tryed to take pictures and i heard that screeching again but it not rebooted.
This was my frist time that Nexus 4 rebooted.
So
Software or Hardware issue?
I didn't have a reboot but shut off. First time yesterday and had the phone since Nov 20th. It wouldn't turn back on, not even charge .. Took maybe 30mins then it turned on. I was just texting, put the phone down.. Screen shutoff, wanted to text again and nothing. I have it unlocked and rooted only.. Stock everything.
Sent from my Nexus 4
4.2.2 just random rebooted
My nexus 4 now on 4.2.2 just randomly rebooted for the 1st time.
I 'm dissapointed. Waited for this OTA for a couple months now for it to just fix this issue and it's still here? :/
I just can't be angry at the device cause i 'm absolutely in love with it. Best device ever made and 4.2.1 (and 4.2.2) are amazingly consistent and stable, but for this issue.
pff just hope that we don't have to wait till KLP for this to be worked out.

Random shutdown of my phone?

I've noticed now more than a few times my phone was off when I thought it was asleep. I'm running stock 4.2.2 unrooted. Basically I put my phone down and when I come down to it the only way I can wake it up is to hold the power button. What bug is this
? I haven't ran anything odd ? And I notice my battery gets cut by a good chunk . is this something I should get it exchanged at at the store? I just got this phone less than 2 weeks ago? I'm planning on going today but wanted your guys input before i go?
Sent from my Nexus 4 using xda app-developers app
I am having the same problem, i have had my nexus 4 for about 6 months now. Last week it started shutting down and restarting randomly.
The battery dies when it reaches 20%, today it dropped from 54% to 6% after it restarted alone and lost my wallpaper.
If u find a solution let me know.
thats called "sod" sleep of death. its not actually powered off, its on but the screen doesnt wake. thats why you need to longpress the power button to reboot. it was aajor issue on the gnex until 4.2 came out. now its rare, but still happens. on the n4 too. its an android bug that was "fixed" for most.
how can we solve it?
google needs to fix it.
some people use this app as a temporary fix https://play.google.com/store/apps/details?id=com.gejos.android.wakemyandroid
thx u, i will give it a try.
So there's no point exchanging for another at the store?
Sent from my Nexus 4 using xda app-developers app
Ended up exchanging at T-Mobile store as this happened again. Sorry about posting this. I searched using my comp and found a whole thread about sod.
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Sudden battery drain

Hey guys!
Today my phone was at about 10% charge, so I decided to charge it. After I plugged it in, it immediately said charged (I unplugged it after it said charged). After about 30mins the phone completely turned off and wouldn't turn on. When I went home and plugged it in, a red light started to blink. After fiddling around with it and finally being able to turn it on, I went into the battery menu and realized there was a sudden drop. I would appreciate it if anyone could tell me why it happened, a fix/ a way to prevent this from happening!
Edit: I am using paranoid android 3.69 with twrp 2.6 and Franco kernel 3.4 milestone 3
Android 4.2.2
Sent from my Nexus 4 using xda app-developers app
thats a pretty big issue, but I just ran into a similar issue. My battery life was at 73, and then i powered off the phone then powered it back on. it was still at 73. then i powered off again and powered on again and it was down to 65. Not sure why that is, did you power off/on your like this too?
dabadoo said:
thats a pretty big issue, but I just ran into a similar issue. My battery life was at 73, and then i powered off the phone then powered it back on. it was still at 73. then i powered off again and powered on again and it was down to 65. Not sure why that is, did you power off/on your like this too?
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Click to collapse
no my phone was on the entire time. It had 10% charge so i plugged it in and then it said 100% charged. then i unplugged it. after a while it turned off by itself.
mmaster261 said:
Hey guys!
Today my phone was at about 10% charge, so I decided to charge it. After I plugged it in, it immediately said charged (I unplugged it after it said charged). After about 30mins the phone completely turned off and wouldn't turn on. When I went home and plugged it in, a red light started to blink. After fiddling around with it and finally being able to turn it on, I went into the battery menu and realized there was a sudden drop. I would appreciate it if anyone could tell me why it happened, a fix/ a way to prevent this from happening!
Edit: I am using paranoid android 3.69 with twrp 2.6 and Franco kernel 3.4 milestone 3
Android 4.2.2
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
Woah, this is either a big coincidence or has something to do w/ PA. I had same thing happen to me and I had to RMA my phone. It had only been a few days since I had installed PA for the first time.
What do you mean by "I had to RMA my phone"? Sorry i dont know many terms.
Sent from my Nexus 4 using xda app-developers app
Didn't unlocking the boot loader void the warranty? How did you get a replacement?
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mmaster261 said:
Hey guys!
Today my phone was at about 10% charge, so I decided to charge it. After I plugged it in, it immediately said charged (I unplugged it after it said charged).
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Click to collapse
It's this... the battery is bugging out if it instantly jumps from 10% to 100%... mine did this the other day actually... nfi how to fix it besides having it shutdown
Sent from my Nexus 4 using Tapatalk 2
Sorry if this is a nooby suggestion, but maybe get a battery calibration app?
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I did try that and I'm currently not experiencing any issuesl. Thanks for the suggestion!
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New Nexus 7 reboot in every one week or two.

it was JSS15R.
Does anyone has the same problem?
Sent from my Nexus 7 using xda app-developers app
I wish...
This update took mine from a reboot occasionally while asleep to multiple reboots a day while in a waking state.
I've seen this too (sitting on table face up and the X animation starts displaying)...and sometimes it'll drain all power overnight, so you have to plug it in and reboot it.
I suspect a lot of people don't notice it because they have a case on it...
has already happened to me twice in the last hour....
是的,我的平板也会自动重启
一开始我认为是软件兼容性问题,后来卸载了一部分软件,发现还是会重启!!WHY ?
Might be related to the flaky battery level sensor is what I'm guessing:
http://forum.xda-developers.com/showthread.php?t=2492186
jiangshiyi said:
一开始我认为是软件兼容性问题,后来卸载了一部分软件,发现还是会重启!!WHY ?
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Click to collapse
说英文啊哥们,BTW,你的N7现在还会重启么?我刷了很多rom都没用,只要播放视频就重启,烦死了。
Mine reboots 5-6 times a day
Sent from my Nexus 7 using xda app-developers app
I had a random reboot problem, wifi issues, etc., for a long time, and it seems like they've both fixed themselves after my last wipe back to stock. No idea what changed.

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