Database Users

[Q] Help! My Nook is dead?

Hi,
mi n2e only with 1 week and has got frozen in the middle of a book. It doesn't respond. Soft reset doesn't work. Battery was about 50%.
I have disassembled it and try a lot of things, remove battery, connect to supply without battery... but the screen is in the same page of the book. There is no way to turn off screen.
Now with the nook connected to supply the led indicator is off and my computer doesn't detect it. This morning I got the light turned red (charging perhaps???) In this situation when I pushed button to turn off, the red changed to green for 2-3 seconds and then turned red again. And my computer detected it.
But now the light indicator is off again.
This is a gift from a friend in Usa. I live in Spain, so there is no warranty and for this reason I've tried to repair myself.
Any help, please? I'm desperate with it. I can't understand it fails in only 1 week.
Thanks.

> Soft reset doesn't work.
What do you mean by "doesn't work". It happened to me that my touch screen stucked but when I pressed "power off" button for a long time (e.g. 15 s) my nook rebooted and then if was OK.
But in you case whole system is stucked (no menu after pressing "n"), right?

Right. Whole system is out. Anything works... Now when I plug to power, there is no light on (led is off).

Hi Esfinge
Did you find a solution?
Same thing happened to me, I'm in South Africa, so can't take it back to B&N.
Got it brand new, charged it, connected to wi-fi, registered, loaded a book via Caliber (on Mac), switched off wi-fi.
The next time I picked it up it had the message that the unit is switched off and that
you have to power it up by pressing the power button on the back.
Tried removing the battery, did not help at all, also holding power button for 20 sec.
If I plug it into power the light goes green and then orange after a couple of seconds, if I connect it to a computer I can access the files on the nook.

esfinge said:
I have disassembled it and try a lot of things, remove battery, connect to supply without battery... but the screen is in the same page of the book. There is no way to turn off screen.
Click to expand...
Click to collapse
Dude, it's a e-ink screen..
When powered down it still retains its last image, it wont go blank unless told to do so.
JDRZA said:
Hi Esfinge
If I plug it into power the light goes green and then orange after a couple of seconds, if I connect it to a computer I can access the files on the nook.
Click to expand...
Click to collapse
That doesn't make sense, a powered down N2 will not mount the sdcard on your pc when connected via usb.
So if you're able to access the Nook partition while the N2 is still showing its "powered down" screen, you're in some serious trouble, as that would indicate the N2 is powered on and running, but not communicating with the e-Ink screen

So if you're able to access the Nook partition while the N2 is still showing its "powered down" screen, you're in some serious trouble, as that would indicate the N2 is powered on and running, but not communicating with the e-Ink screen [/QUOTE]
This seems to be the case, worked perfectly and then suddenly not, I might be sitting with a 'Friday' model.... anyone know where I can get a new screen?

JDRZA said:
So if you're able to access the Nook partition while the N2 is still showing its "powered down" screen, you're in some serious trouble, as that would indicate the N2 is powered on and running, but not communicating with the e-Ink screen
Click to expand...
Click to collapse
This seems to be the case, worked perfectly and then suddenly not, I might be sitting with a 'Friday' model.... anyone know where I can get a new screen?[/QUOTE]
Screen is black blank, hasnt came back since it first shut off after the first or second reboot on the first try restoring it to 1.4.3. The Screen was working fine before I used it everyday then i wanted to switch roms from phirmod 7.1 to NookieJoyOS it worked but the wifey didnt like it. She wanted her original nook color back. So I went back to original stock rom and then i started having problems. At first i though i had formatted something wrong in cw3.0.2.8. Above I was stating scenarios in threads i was reading on what possibly happened.

dbole said:
This seems to be the case, worked perfectly and then suddenly not, I might be sitting with a 'Friday' model.... anyone know where I can get a new screen?
Click to expand...
Click to collapse
I recently got an NST screen/digitizer for ~$40US on eBay, it took 5minutes to replace it.

[Q] Nook Simple Touch not responding?

This was what happened - my N2T went dead, and I charged it up to 100%. It has previously been rooted with TouchNooter, and since my market wouldn't open, I overrooted it with TouchSalsa. Or so I remember. It may be different. I just remember that I used 2 different roots over each other. Didn't think anything would happen...
Anyways, all was fine and dainty with the N2T till the day the battery's charge was depleted. Charged it to full - Battery Indicator went green - and then proceeded to unlock it.
It was still responding at the lock screen, but once I unlocked it, it went straight to my Android home screen, and it just hanged. It has been showing the Android homescreen for quite a while now (probably due to the static e-ink screen, I believe it has died for a long long time), and nothing I do will make it reboot. I thought about forcing the battery out, but it was not user removable.
n2T-recovery wouldn't work too, as I can't make it reboot.
Any answers as to how I could make it rebott and/or restore the firmware like how I could force an iDevice into DFU mode?
Any help would be appreciated, as I imported this device into my country and it is not possible for me to send it back .
If anyone has encountered this problem before, feel free to shout out here too. My Nook Simple Touch has died for around 2 weeks now. I was hoping that the battery would run out and I could charge it but.... the battery indicator STILL shows green when I plug it in.
Also, whenever I plug it into my computer, the connected sound that happens when you plug in a USB drive just sounds - followed immediately by the disconnect sound. This happens in a loop until I plug out the Nook.

Try disconnecting the battery (by opening the nook) ...

zholy said:
Try disconnecting the battery (by opening the nook) ...
Click to expand...
Click to collapse
Same issue, i already open the cover and remove battery, the screen still display screensaver. Then I plugged NT into wall charger , then removed (to try make it reboot). Plugged battery into again but , plugged charger . But nothing happened, still the same.
Any other solution?

Just a hint: It appears that the Nook won't boot without the battery in.
I don't know if it's an interlock with the temperature sensor on the battery.
The chip that does the power management is capable of powering a CPU with a dead/shorted/missing battery.

Guess no one had a similar issue?

It is the same with my NST. It was bricked when I root it back to factory restore. The battery light is green, do everything you did to the battery, still no respond. I am not in the US so I can not take my NST to the local B&N store.
I get my NST only 1 week...
PS:Finally I get my NST back following this thread
http://forum.xda-developers.com/showthread.php?t=1457971&page=14

Dead Nook Touch Fix - showing green light on charge

Thought I'd pass this fix along.
I have a rooted nook that would not power up (stuck on last display screen). When I'd plug it in -- it showed a GREEN light (already charged). I tried all of the reset fixes (20 seconds hold, 1 min hold, wait a minute, 15 secs) -- nothing worked.
Finally, I pulled it apart using this tutorial on Youtube:
[Can't post link because I'm a newbie --- just search for "How to Take Apart a Nook Simple Touch"]
Very easy to do if you have a T-6 torx driver. I unhooked the battery. Held down the power button (white button if disassembled) for about 30 seconds to discharge the board. Then hooked the battery back up, reassembled, plugged in -- and it started charging (orange light).
It looks like the issue was -- the nook was registering the battery as fully charged -- and it was completed depleted. The above fix seemed to reset it.
Hope that helps someone.
M

mjj777 said:
Very easy to do if you have a T-6 torx driver.
Click to expand...
Click to collapse
I thought that it was a T-5 Torx?

Renate NST said:
I thought that it was a T-5 Torx?
Click to expand...
Click to collapse
I thought that too, but -- at least with the torx set I have, t-5 was too small.

Had the exact same problem and your procedure fixed it! Thanks!

liquor said:
Had the exact same problem and your procedure fixed it! Thanks!
Click to expand...
Click to collapse
I also had this problem this afternoon. This procedure worked for me too. Thanks a lot because it helped to revive my reader.
However, for Nook to have such a problem and we need to fixed it in such a complicated way is not acceptable.

Fantastic. I had the same problem and now it is solved. Thank you.
After I bought a Nexus 7 my NST was resting for a while. Now, when I wanted to use it again, it was totally dead. Then your tip bring it back to life.

Thank you. When plugged, instead of "Charging (AC)" my nook was showing "Not Charging" in device info/battery. And in the end, it went dead.
After your fix, it works

That's the ticket
mjj777 said:
Thought I'd pass this fix along.
M
Click to expand...
Click to collapse
THANKS!
Just the tip I needed! :good:

Thanks!
That seemed to work
It's now showing the "Your Nook's battery charge is too low to power up. Please wait 15 minutes! screen and a loading animation :good:
I was seriously worried.
This is really weird...is there any reason for this issue?
I am quite new to the nook in general. (Nook simple touch glowlight in my case.)
Maybe we can check for similarities and find what was causing the problem.
So what did I do to my Nook:
Rooted, Nook Manager
Nooks gapps flashed, market downloads work (search not)
Installed a bunch of apps
Installed a custom Launcher (Lightning Launcher)
Installed Swiftkey as a custom keyboard (needed several language charactersets)
Left Wifi turned on all the time
Used the feature to restore the glowlight setting after being woken up again
Used the setting to skip the lock-screen swipe
Used a custom screensaver/lockscreen text
Changed button links in the main menu (n-button) to adress the original home, as well as the custom launcher home
That's what I can remember :/
And as far as I can remember I had more than 15% of battery (at least).

With the 1.2.1 software there is an automatic shutdown that kicks in at around 20% battery.
It doesn't work very well.
It will also give you warnings when it's under 20% but plugged into the wall and charging.

Green light issue, fix not work
I recently got a brand new nook simple touch and after trying various fixes to try and start my nook up I came across this. I was hoping this would work but it is still on green when battery is plugged in and charging off mains. The light is also green when plugged into mains without battery attached. It wont go past the "Fully charge before first use" start screen and can't find any more information on what to do.
Any help would be greatly appreciated.

Thank you for the fix. It worked the first time I tried but after only one day the problem presented itself again and after that the fix doesn't seem to work anymore. I'm leaving the battery disconected a few hours in addition, to try if it fixes this problem completely (but I'm not too optimistic).
Renate NST said:
With the 1.2.1 software there is an automatic shutdown that kicks in at around 20% battery.
It doesn't work very well.
It will also give you warnings when it's under 20% but plugged into the wall and charging.
Click to expand...
Click to collapse
This firmware, does it still count even if you have rooted the device? If so, do you think a downgrade to 1.1.1 would fix the problem? It is rather funny that I didn't have this problem until a couple of days ago, even if my NST is only 2 months old!

Update:
It seems that my battery is not yet dead after all. It turns out that I was measuring it wrong (thank you Engineering degree) and now it reads 4.15V as it is supposed to.
So, that brings me back to the theory that there is something wrong with my software. Right now it can boot for a few seconds but as soon as it goes to sleep mode (either by clicking on the "power" button or just waiting), it freezes. I recovered the official firmware and the problem persists.

Thanks, this trick fixed mine too!

Does anyone know if this fix can be achieved by simply charging the nook for an extended period of time? I have the exact same problem but I'm not so sure about opening the back cover as it voids my warranty and I only purchased this device in early June, and the problem appeared by the end of June :/
I have to confess, I never did charge my nook fully when I bought it as recommended, and simply dived in to using it as soon as the battery had a sufficiently high enough % as I was too excited lol

wwmhf said:
However, for Nook to have such a problem and we need to fixed it in such a complicated way is not acceptable.
Click to expand...
Click to collapse
I find it acceptable. After all, if we weren't messing around with the devices in the first place, we wouldn't ever need to do this.
Plus, really, it's not that complicated. A couple of screwdrivers and it's open. I mean, should we expect it to open itself with a voice command or something?
Anders

Thanks, this method worked ok with mine.

HI dudes,
it seems I've got a similar problem, green light on usb and stuck on "YOur Nook has turned off completely"
I take it apart with no success ... any idea ? Mu NST is nearly brand new, ever used a lot ...
thanks

I had the same problem, the reason was completly dead battery. After bat replacement nook works great!.
When battery have to small voltage, noow won't start to charge. You can try with external charger, to bring battery to life.
I think some nooks was matured in stock, thats why battery was completly discharged...and wont charge with nook.

Nook showing green light, main board drain and nothing
My Nook shows the green light when plugged in either to the pc or wall charger. I've held down the button twice for 30 seconds and disconnected the batery holding the power button 30+ seconds. Neither worked. Any more suggestions? I do notice a slight flicker of amber whilst holding the button down with the power cord plugged in.
Any help would be greatly appreciated!
bux

Formatted internal memory, battery drained, wont turn on

Hello
Well, i have problem.I erased all partitions on internal memory and accidentally ripped of wires from battery while opening case of my NST. Friend of mine successfully soldered wires back in correct order. Now, when i connect nook to charger, light is green, when connect without battery, light is also green.
Wierd is when i connect without battery to computer, first flashes orange light, then green constantly. Also, immediately Win7 looks for OMAP 3630 driver and disconnects.
When battery is inserted, immediately lights up green light, and after 10 seconds of pushing power button, Win searches for same driver and disconnect.
What happened to battery, is it dead, drained or something else. Before ripping wires, battery worked good.
I readed somewhere that nook cannot charge battery while off, so my question is what happened to battery and how to revive my nook to restore backup. Can Nook boot noogie without OS? Currently, Nook wont power on, screen is not flashing.
Sorry for my poor English , any help will be appreciated :fingers-crossed:

Gevara said:
Hello
Well, i have problem.I erased all partitions on internal memory and accidentally ripped of wires from battery while opening case of my NST. Friend of mine successfully soldered wires back in correct order. Now, when i connect nook to charger, light is green, when connect without battery, light is also green.
Wierd is when i connect without battery to computer, first flashes orange light, then green constantly. Also, immediately Win7 looks for OMAP 3630 driver and disconnects.
When battery is inserted, immediately lights up green light, and after 10 seconds of pushing power button, Win searches for same driver and disconnect.
What happened to battery, is it dead, drained or something else. Before ripping wires, battery worked good.
I readed somewhere that nook cannot charge battery while off, so my question is what happened to battery and how to revive my nook to restore backup. Can Nook boot noogie without OS? Currently, Nook wont power on, screen is not flashing.
Sorry for my poor English , any help will be appreciated :fingers-crossed:
Click to expand...
Click to collapse
Sounds like the battery is dead indeed. I had a similar problem with my old Motorola Defy, flashing went bad, battery was dead and unfortunately battery wouldn't charge in that state. I did manage to get it working though using the McGyver trick!
Check this thread out for info on how to do this, it explains using the Motorola Defy but I imagine the process would be pretty similar here.
http://forum.xda-developers.com/showthread.php?t=892026

Not working, same thing, always green light. My friend soldered and jumpstarted again, and nothing. Maybe sometthing hapened with electronics on battery, with temperature sensor, i dont know...

Gevara
Let us make an assumption the the wiring is soldered correctly and there is no internal damage to the circuitry.
If you have symptoms like: (1) NST won't start and doesn't respond to any key (2) green light indicates full charge.
... then (usually) the controller in the charging circuit "thinks" the battery is full while it is really empty. You need the controller to "forget" that the battery is full.
Just disconnect the battery and let NST lie there for, say, an hour (although usually 10 minutes would suffice). Then connect the battery again and try to charge once again using a USB charger, the type you plug into the wall. Do not use a PC USB port for charging since it simply cannot provide sufficient charging current for a completely drained battery.

Rooted now frozen in Installing Screen. Cannot restart.

Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.

KEVIN88GT said:
Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.
Click to expand...
Click to collapse
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?

nmyshkin said:
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?
Click to expand...
Click to collapse
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.

KEVIN88GT said:
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.
Click to expand...
Click to collapse
And I guess the drives don't mount successfully. Well, disconnecting the battery should certainly turn it off. If reconnecting makes it start spontaneously (should not), you could prepare a Nook Manager sdcard and insert it before reconnecting the battery. But this sort of sounds like the ability to boot is lost. Hmmm. I'll have to think about it.

unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help

KEVIN88GT said:
unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help
Click to expand...
Click to collapse
E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384

nmyshkin said:
E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384
Click to expand...
Click to collapse
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?

KEVIN88GT said:
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?
Click to expand...
Click to collapse
Power pack = charger.
So if the Nook is actually off, attaching the charger with the NM card inserted should make it boot. Did you try the procedure in the link above?

Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?

KEVIN88GT said:
Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?
Click to expand...
Click to collapse
If the battery is actually "dead" (not impossible on these old devices), the NST will not start, even if plugged in. Do you have a voltmeter of some sort to check the battery? If it's actually charged, it should show a solid voltage. If not, that may be the issue. If the battery is actually charged then there's a pretty serious issue that can't be fixed without access to the OS by ADB, or the ability to boot from the SD card. Beyond my "pay grade", at any rate, I'm sorry to say. There are batteries available online but the price may not make sense.

I don't think it's a battery issue. I had another NST with a good battery but a bad screen (lines all across screen) . I fully charged it using the bad screen reader and used the battery from it for the frozen nook... no luck.. oh well... I guess this is a paperweight now... thanks for your help everyone.