[Q] Nexus 4- Jack issues - Need help :) - Nexus 4 Q&A, Help & Troubleshooting

Hi there
I keep my Nexus in my front pocket while listening to music on my way to work every day. This seems to put a lot of stress and tension on the jackslot/plugin, especially when I sit.
And now it's broke... again. It's my 3. phone that this has happened to.
When I plug in the jack, there's only sound coming from my right earbud, but when I gently twist and bend the jack, the left one works for a second, but thats it.
I've removed all dust and such from the jackslot, and it ain't the problem. I figure it must be something to do with my phone's hardware. (Same problem with different earbuds/jacks).
Does anyone have any ideas how to fix this without having to send it in for repairs?

Sounds like an hardware fault. Use a Bluetooth headset
Sent from my Nexus 4 using XDA Premium 4 mobile app

you can replace it by yourself:
oem parts:
http://www.ebay.com/itm/OEM-LG-GOOG...e_Replacement_Parts_Tools&hash=item20d66e34fc
http://www.ebay.com/itm/LG-Nexus-4-...e_Replacement_Parts_Tools&hash=item3f2808c020
heres a video:
http://www.youtube.com/watch?v=AZDAIgwbXk4
@ 8:22
looks simple.

Thank you! I'll try it

Related

broken headphone jack?

I've tried this in 2 XDA II's. I put my headphones it one and it works but you cant hear it and you have to hit the cap around a little for it to get sound for a slip second. I put my headphones in another XDA II and it works fine.. So obviously there is something wrong with this XDA II's headphone jack. The rubber cover to the headphone jack is missing, would this have any effect on it?
EDIT-
When I put it in the broken headphone jacked PDA when I insert the headphones in it makes a crinkle noise from me pushing it in. The other XDA II goes in smoothly. =/
Hi.
Rubber cap doesn't change anything (apart from stopping rubbish from getting into connector )
What you described is a case of worn out connector (in PDA).
It happens sometimes. Jack type connector aren't so tough, especially when you plug in and out often.
If you dismantle Blueangel, you'll have clear view of connector body soldered to PDA's mainboard.
You can do it. You can let somebody do it. Or You can leave it to professionals.
The connector needs to be replaced (very cheap part).
Maybe it's enough to bend metal terminals inside a little. A person who does hardware will know.
There's a optimistic version though.
Maybe only cleaning the terminals would do for you (I doubt it though).
It can be done without opening BA.
I'd recommend using some special spray (for cleaning electrical contact metals). Ask in electronic parts shop.
Good luck.
I ment my XDA II, not XDA IIs, lol. I have no expierence with opening the phone but I am good with electronics, but I don't know exactly what I'm looking for =/. I think I might just buy the HT820's Bluetooth headset, that would solve my problem overall.
Faulty socket repair...
Hey guys,
I have the same problem as above (crackling sound through headset) and the O2 service centre said it would cost £97 to fix.
But just did a web search and found a small company in London that said they can fix it (within 2 hours!!!!) for only £30!!!!
Im off to get it sorted so I'll let you know how it all went!!!
Richie Rich.
Mine wasn't like this until I bought it. I bought it from a friend for only $100USD because I'm very good friends with him, it works fine perfectly but the only problem is the headphones don't work in it (any headphones) and he knows there is something wrong with the jack, it wasn't like this until recently it happened. It's cheap to fix probably... but I'd rather just buy the HT820 bluetooth headset, its a good replacement instead of having to send in the PDA to fix a little headphone jack port I wont be ever using sooner or later.
but hey if that place fixes your phone, reply to this topic I want to know!
Headset Jack
I had this exact same problem in the past.
The headset would crack and go out every once in a while, sometimes I would have to move it around in order to get any sound at all.
I didn't do anything about it until it completely broke off, yes the inside plastic connected to the motherboard broke...
So I went to open it up, its not that hard, just a few screws, but I had to buy a torax screw driver (not that expensive)
I was also a bit shy about opening it, but I found this post:
http://forum.xda-developers.com/viewtopic.php?t=8525&highlight=opening+himilaya
you wont have to open it all the way up... just pulling the back cover off, then you will see the headset jack,
If it isn't broken or cracked then your solution would just be to take the metal connectors and a flathead screwdriver, and bend them,
Don’t bend the metal connectors too much so you can’t put a headset in, but just enough where there is definite connection around the headset,
You might want to put a headset in and see the dimensions before you close it (to save you from opening it up again)
You might want to clean the metal if it is dirty, ether with a dab of eyeglass cleaner on a soft cloth (eyeglass cleaner works well with electronics, due to the alcohol that evaporates)
Although if the metal is encrusted or rusty, you might want to take a small strip of sandpaper, or some abrasive object, but don’t rub too hard or you'll take them off!
Don’t worry too much about opening your device up; it is not hard, just open it with caution.
Good luck!
imablackhat, hi, did u mean that ht820 can output sound from media player & every sound from xda2? my current BT is bluetrek G2 and as far as i'm using it for talking only. how many hours the batt can last if we continously hear musics?
its 17 hours of music, www.expansys.com, search HT820, its the headset. I'm considering buying it for cheaper on eBay.

Problem with the Note and it's headphones

I have been searching for this problem, but can't find anything about it.
Theres a problem with my Galaxy Note headphones. Every time i plug them in the Note, the audio is really bad, kinda like it only sends half of the music out, and I can normally only hear the music, and then the voice in the song is really really low.
But when I press the button on the headphones it works completely like it should, but I have to keep pressing the button. So if i stop pressing it, the audio gets really bad again.
Does it have anything to do, that I jailbreaked the phone with the Abyssnote kernel?
Did they worked properly before you flashed the kernel?
Maybe the headphones are just broken?
That's what I can't remember
Is there a way to reinstall the stock kernel?
Sorry for being a newbie..
Have you tried other headphones to see if its the Note or the headphones?
Your headphones are broken.
Sent from my GT-N7000 using Tapatalk
This has happened to me several times now. Pushing the jack harder and/or rotating it helps in my case.
Probably broken plug. Unfortunately many samsung's heaphones arrive broken...
Sounds like the pin alignment is in the wrong. What brand headphones and what were the made for? Try other headphones. I have a set of Nokia headphones that don't work on an iPhone or the note but work great on my Booklet netbook. Just saying, headphones with mics are not universal.
I own 20 nokia headphones. All had this issue.
normally i only get this issue when i havent pushed the plug all the way into the socket.
Same Issue w/AT&T Version
I purchased two G Note's back in March, and I am just now finding out four days ago that both devices will not allow the Headphone jack to completely be inserted into the port at the top of the phone. When inserted, although not properly seated all the way inside the device, you can hear sound in one side, and if you apply pressure downward you can hear both sides. I told AT&T I don't care that you have not heard of this problem, and what are you going to do about it. After taking my devices to two AT&T Retail Stores and a Best Buy, which is an Authorized Retailer, they all told me I may have defective devices. After being on the phone with AT&T CS Rep, 73 minutes the Rep comes back and says her Supervisor said it's not a warranty issues and not to replace me devices. I said let me talk to the buffon. Guess what, he/she never came to the phone to talk with me, so the CS Rep said she was going to put the Warranty Replacements through anyway. I have tried Samsung, Sony, and Philips Headphones, all of which are 3.5mm and a male-to-male audio jack to listen to my music in my car and this is when I discovered the problem. When at AT&T and Best Buy my Headphones fit into their display models without any problems, and so with their own Headphones. But when AT&T and Best Buy tried THEIR Headphones they would not fit into my phones. So at the moment, I am waiting on my replacement devices and hopefully those will be ok.
So I don't believe it has anything to do with your jailbroken phone or a kernel issue.
Do the headphones work?
I suggest you try to use the headphones with someother device. MP3player, desktop, TV.
See if they work OK with those.
I also suggest you try a different set of headphones with the Note and see if those work.
AW: Problem with the Note and it's headphones
Delete
I'm going to go way outside the normal thought process. Do you ever carry your phone in your jeans pocket? I've actually experienced a couple times where the lint in my pockets got into the headphone jack hole and it would do what has been described in previous posts about the jack not seating properly. Forcing the jack in, only compacted things further. I ended up spending a while with a needle and bent paperclip to get the stuff out. Get a good light and look inside. Maybe even compare what you see to another devise with a headphone jack. Good luck.
Sent from my GT-N7000 using xda app-developers app
unglued94ta said:
I'm going to go way outside the normal thought process. Do you ever carry your phone in your jeans pocket? I've actually experienced a couple times where the lint in my pockets got into the headphone jack hole and it would do what has been described in previous posts about the jack not seating properly. Forcing the jack in, only compacted things further. I ended up spending a while with a needle and bent paperclip to get the stuff out. Get a good light and look inside. Maybe even compare what you see to another devise with a headphone jack. Good luck.
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
This is true. I got one of those cheep screen pens with a rubber tip as it has a plastic thing to hold it in the Jack hole by athread. I use the plastic bit to plug the hole to stop lint & moisture
From box 13......
Never happened to me and i am still loving the out of the box headphones. Maybe urs broken..
Sent from my GT-N7000 using xda app-developers app
had the same problem here:
It started with the same symptoms as you described, then (as a guy mentioned) I could make it working by turning the jack a little around when plugged in.
then Iost the left channel, then it stopped working.
went to the service: they replaced the whole input part (the internal audio in/out hardware) which sits right behind the 3,5 mm "headphone out".
Then it worked. However, I was curious to find out what had caused the malfunction. So I gave it to a Chinese friend (he has a repair shop for phones).
He found out that by plugging in "non compatible" head sets (probably my old Nokia one), which do have different sections at that pin for the remote control, I caused a short circuit to the audio hardware. We could simulate this on his computer, where he has a simulation software to control the current flow caused by head sets. So, If it is not your ROM (you said you are not on Stock) , you will have to replace your audio in/out at your service center.
hope this helps
greetings from Sichuan China

Audio jack connector bad contact

This post is to share my experience with the audio jack connector of my Galaxy 3.
The connector had a bad contact for a while. I had to hold the jack in a certain angle to have audio in both ears.
I wanted to buy a new connector, but I could not disassemble the phone completely, so I did not order one.
The solution what helped was that I sprayed a Teflon spray on the earphone connector and connected it to the galaxy 3's jack. And voila, now it perfectly works. The reason I did not spray in directly, that this way I could ensure that only a little lubricant got into the phone.
This little hack saved me around 10 bucks.
I did not find any fixya or whatsoever for the galaxy 3 jack, so I though I post this here.
BTW: this 10 min posts to get into the developer section is such a ####. I just did not want to write meaningless things in here, so I could answer people meaningful stuff.
Strange...I have the same issue. I'm using a set of kind of expensive Denon earbuds , with the slightest touch the volume will drop and headphones will play in mono...totally unusable.
Strange thing is that the stock Samsung Headphones that came with the phone work flawlessly. Even when jiggled around they continue to work in stereo.
The Denons are 2 ring (3 contacts) and the Samsung's are 3 ring (4 contacts)...
Do you think this solution would fix my problem or is it a separate issue? Would I need a 4 contact extension to work with my Denons??
Thanks for any advice!
Sent from my GT-I9300 using XDA

HD2 in-call speaker is dead after dropping from 2 stories

This is not my phone but a friend's phone that I am trying to fix. She dropped it 2 stories and the phone, due to its sturdiness, looks absolutely fine.
In any case, there is nothing wrong with the phone:
External speakers (used for playing music, watching Youtube, etc) works
When calling people, they hear me just fine [works]
However, the in-call speaker doesn't work (when I call people, they can hear me but I cannot hear them)
Here's what I have tried so far:
-putting the call on speaker works but that's probably because it switches to use the external speaker
-I reflashed her ROM but the problem still persists
-if I use headphones, I can hear the caller speaking
Any other things I can try?
P.S. I am amazed at the sturdiness of this phone!
Two stories, did you say? She's lucky.
You gotta open it up- see if the contacts of the handset speaker are in the right place. I don't think it would have gone bad.
While you are at it, make sure the antenna contacts are proper, a known problem after dropping this phone is low or erratic signal after a fall.
Swyped from my HTC HD2 using XDA Premium
2ft or 2meters right?
but 2 stories high & it's still OK?
man what casing was she using?
anyways there could be a dislodge wire/ connector from that fall & luckily it's just that:fingers-crossed:
nexus14 said:
This is not my phone but a friend's phone that I am trying to fix. She dropped it 2 stories and the phone, due to its sturdiness, looks absolutely fine.
In any case, there is nothing wrong with the phone:
External speakers (used for playing music, watching Youtube, etc) works
When calling people, they hear me just fine [works]
However, the in-call speaker doesn't work (when I call people, they can hear me but I cannot hear them)
Here's what I have tried so far:
-putting the call on speaker works but that's probably because it switches to use the external speaker
-I reflashed her ROM but the problem still persists
-if I use headphones, I can hear the caller speaking
Any other things I can try?
P.S. I am amazed at the sturdiness of this phone!
Click to expand...
Click to collapse
Hd2 have two speakers, front called ear speaker and back speaker which is activated on notification, playing media files and putting call on handsfree mode.
You need to check Ear speaker.
There are few movies on youtube how to open hd2, search for disassembling hd2.
Check connector on ear speaker.
If doesn't help then buy new one there on internet from 5 to 10$ if you are from States you can have free shipping.
Changing ear speaker isnt complicated just be sure to check few videos before doing it.
I have same issue atm, ill need to do this also.
Sent from my NexusHD2 using xda premium
ph03n!x said:
Two stories, did you say? She's lucky.
You gotta open it up- see if the contacts of the handset speaker are in the right place. I don't think it would have gone bad.
While you are at it, make sure the antenna contacts are proper, a known problem after dropping this phone is low or erratic signal after a fall.
Swyped from my HTC HD2 using XDA Premium
Click to expand...
Click to collapse
Sorry for the late reply. Based on the responses I got, it seems the only way to fix this is to open it up. Thanks for your help
mengfei said:
2ft or 2meters right?
but 2 stories high & it's still OK?
man what casing was she using?
anyways there could be a dislodge wire/ connector from that fall & luckily it's just that:fingers-crossed:
Click to expand...
Click to collapse
She was not using any case at all, surprisingly.
simply replace the speaker
its very easy just unscrew four screws from back and and lift the front from back from edges from opener
here is guide for hd2 from mikechannon
http://mikechannon.net/PDF Manuals/HTCHD2Dismantling.doc
Similar problem here
Hi,
I have the exact same problem you have regarding the non-working ear speaker. I inherited my phone so I don't know if it's been dropped or not, or if the non-working ear speaker is due to software and/or ROM issues. The previous owner had winmo and he said it worked fine.
I suspect it's due to software since sometimes the ear (front) speaker does work, but usually not. I've tried a bunch of different ICS ROMS (CM9, AOKP, PA, currently on Slim-ICS 4.2) and the problem remains which would seem to point to hardware failure, no? What confuses me is the fact that it sometimes (rarely) works. Most of the time I have to enable speakerphone to hear the other side of calls.
Any suggestions would be appreciated.
Thanks
I have enclosed a clip from logcat in case anyone sees anything weird that I'm not seeing.
janus19 said:
Hi,
I have the exact same problem you have regarding the non-working ear speaker. I inherited my phone so I don't know if it's been dropped or not, or if the non-working ear speaker is due to software and/or ROM issues. The previous owner had winmo and he said it worked fine.
I suspect it's due to software since sometimes the ear (front) speaker does work, but usually not. I've tried a bunch of different ICS ROMS (CM9, AOKP, PA, currently on Slim-ICS 4.2) and the problem remains which would seem to point to hardware failure, no? What confuses me is the fact that it sometimes (rarely) works. Most of the time I have to enable speakerphone to hear the other side of calls.
Any suggestions would be appreciated.
Thanks
I have enclosed a clip from logcat in case anyone sees anything weird that I'm not seeing.
Click to expand...
Click to collapse
Same thing for me. Im 99% sure is hardware failure, ear speaker died or it is disconnected from slot.
Why im thinking this, when gently tap back of cover where speaker is i can here like its disconnected from slot. Sometimes when i tap while in call sound come back for sec.
Next week ill dissemble my hd2 to check if its disconnected or ear speaker died.
Anyway you can buy ear speaker on net for few bucks, they are mostly for u.s. model but think its same as for eu version
Sent from my HTC HD2 using xda premium
Looks like this may be more common than initially thought.
Any one know of any app or diagnostic software in Android that can be used to test the rear and ear (front) speakers to determine whether this is a hardware or software issue?
I'd like to make sure this is a hardware issue before opening the phone up.

Proximity sensor gone crazy!

Hey there everyone!
As my title says, my proximity sensor has gone crazy! It is of course a hardware problem but i need some help here! 2-3 weeks ago, i dropped my nexus⁴ in a bowl of dal , upside down (the phone's upper portion was affected only, the lower one was intact). For some hours the earpiece didn't work properly but the proximity and ambient light sensors were working properly and so were the camera(front and back both) and flash! Whenever i tried calling someone, the earpiece didn't work BUT as soon as i plugged in my earphones(with mic), i could hear and respond without any hiccups.. I thought it might be due to the phone detecting that there's an earphone already plugged in (before it was plugged in) to the phone , probably because the earphone jack got some dal (liquid) stuck in it. Anyways, i tried finding a solution for this and then i installed "SOUNDABOUT", an app which changes the way the phone's jack and earpiece and speakers behave (in short, controls what does what and media and phone call output) . I set the phone call audio to "earpiece" and media audio to "speaker" which works great and which solved the earpiece problem for me but now whenever an object comes in range of the proximity sensor, the screen turns itself off and turns back on as soon as the object is removed. This is making me crazy. However, when i switch the phone call audio to "earphones with mic" and restart the phone, the proximity sensor works fine but then no sound from the earpiece.
NOTE: When i restart the phone, for 2 mins or so, everything works flawlessly and works like it is supposed to, but after that it starts malfunctioning(maybe some service is causing this malfunction? )
I need your help with the following questions
1. Is it a hardware problem? (Since, the jack and sensors are one hardware unit)
2. If it's a software problem , can it be fixed without reinstalling the OS?
3. If it's a hardware problem, will i have to replace the jack unit?
Oh, and btw i am using Paranoid Android 4.6 BETA1 and Faux kernel.
Thanks!
Dal? You got goop in your phone. But it still sort of runs. I'd take it apart, take out the battery, then use the highest alcohol content you can find and rinse out the phone use at least 70% alcohol
Sent from my SAMSUNG-SGH-I957 using XDA Free mobile app
jd1639 said:
Dal? You got goop in your phone. But it still sort of runs. I'd take it apart, take out the battery, then use the highest alcohol content you can find and rinse out the phone use at least 70% alcohol
Sent from my SAMSUNG-SGH-I957 using XDA Free mobile app
Click to expand...
Click to collapse
It's a nexus⁴ -_- doesn't have a removable battery.. Phone is working perfectly...if you have a solution, please tell but don't crap the thread...thank you
if you don't know how to remove n4 battery - doesn't mean that it's not removable
and about your problem - as jd1639 suggested, try to clean mainboard, especially proximity sensor/ headphones connector area and maybe sensors itself
RolF2 said:
if you don't know how to remove n4 battery - doesn't mean that it's not removable
and about your problem - as jd1639 suggested, try to clean mainboard, especially proximity sensor/ headphones connector area and maybe sensors itself
Click to expand...
Click to collapse
I know how to take apart the n4 and remove the battery and all but haven't done it before...maybe ifixit guide can help?
So should i open up my N4 and clean the sensors and the jack...i don't think there's anything wrong with the sensors as they work perfectly but the only glitch is they work all the time
Nevermind guys! I fixed it! all i did was turn off the sound about service and it's working flawlessly! Thanks a lot for your help anyways!
Just open the phone and remove mainboard to clean it with isopropyl alcohol. Don't wait until corrosion damage it completely . Also not bad idea would be take a look at sensors/headphone jack assembly ...

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