Background noise problem with BOSE QC15 - Galaxy Note 3 Q&A, Help & Troubleshooting

Problem: Constent annoying background noise when not playing audio. It is gone when any audio is playing.
Trigger:
Very tricky, needs 3 conditions
1. Bose QC15 with HI Gain Switch (earpod ok)
2. Charger plugged into Note 3
3. No audio playing
It seems that HI Gain is somehow too sensitive, but it never happen on iPod Nano 7th Gen, Nexus 7 or any other of my devices.
The noise start when Usb cable (both 2.0 and 3.0 will do) conduct any part inside the port, no need to plug into position.
Tried apple earpod, no noise.
So what shoud the conclusion be based on these confused result?
Sent from my SM-N9005 using XDA Premium 4 mobile app

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Audio cable not working with my Tab2 10.1.

I bought an aux cable as in the picture to plug into my car stereo. The sound is not out on my car stereo but charging is fine with my Tab2 10.1. I have tested with my Tab 7.7, both charging and sound through car stereo are working fine. Is something wrong with my Tab2 10.1 or just is it just the way it work or I have to setting something? Has anybody tried this before? Please advice, Thank you.
some experiments
1- try entering the plug of sound to device gradually till plugged snugly to end do you hear any sound?
2- try not using the charger and using the battery and sound do sound work?
3- try using the battery and external headphones do sound work? if not tab may be defective
4- try charging via cable in car and using external headphones do sound work?
5-try different app for music playback do sound work?
6-try increasing sound and decreasing it do you hear any sound?
7- try playing with sound in setting also dock in setting do sound work?
8-try closing screen as it may consume power to the limit that disable headphones do sound work?
Sent from my GT-P5100 using xda app-developers app
Maybe it works if you put in the cable very slowly into the tab?
sn0w

HTC 8x 3.5mm Audio distrubances.

Switched to Nokia Lumia 920.. Lil bulky ..Has 32 gigs update.
Hello all,
Does anyone here have the same issue I'm experiencing the same problem with there devices ..when you plug in ear phones you hear a electrocuted disturbance..I have checked using different earphone to rule out the ear phone problem, I also test it out with bluetooth head set which works fine but does support beats audio...
I guess, It needs a check.
P.S: My phone is updated..the problem existed before and after (I still cont to have this problem).
Other than that I like the phone, for slickness and clarity, Incipio screen protector and case..(screen protector doesn't fit needs a good quality review)
Yes i have the same.
I think it's normal for this phone.
This will happen on ANY electrical device, be it phone, ipod, TV etc....
The OP can't be serious... surely???
Are you referring to the static you hear when plugging the headset in?
My ATIV S does the same with headphones plugged in when I unlock it...
Sent from my GT-I8750 using XDA Windows Phone 7 App
There is a little release of static electricity when you plug in the headphone. This is why you can;'t hear it in Bluetooth, but you hear it with any headset. This is normal, and it will disappear after a few moments.

[Q] Static / Engine whine only when no audio is playing

My Samsung Note 4 has fairly loud "static" that sounds like it's picking up the internal electronic noise (also slight engine whine when the engine is running) coming through the headphone line when plugged into USB power in my car.
This only occurs when there is no audio playing. As soon as any audio plays, the static/whine goes away 100%.
I would normally first troubleshoot other things besides the Note 4, however, I've used various other mobile devices in my car and they all have had zero noise.
This is using the AUX input in a 2007 Honda Civic via the headphone jack and powering it via a 12v cigarette adapter to 2A USB plug.
Anyone else experience this? It just seems very strange that it only happens when there is no audio playing and the fact that no other devices I've tried have this issue. (Various IOS devices and a Nexus 7 don't exhibit this problem)
Thanks for any suggestions!
Update: Swapped USB power adapters, USB cables of various brands including the OEM samsung cable and various audio cables with no change.
I've found that the noise is there with just the power hooked up. (engine off) The "static" changes as I use the device, so it appears it's picking up the internal electronics "noise".
It just really makes me thing it's not a hardware issue if the "noise/static" goes away as soon as any audio plays. Then a second or so after the audio stops, the static kicks in again. Not certain if I should exchange the device.
Update 2: After more googling, I see that others have had this same problem and as silly as it sounds, someone made an "Aux Noise Filter" application. I tried it and it did cut maybe 95% of the noise.
The app shows a date of Aug. 2013. Just seems silly that the problem has been going on this long??

Galaxy s7 Edge Major problem with headphone jack & Bluetooth

So i just got my phone on march4 and i found out 2 major problems on my s7 edge i did a research and seems to be im not the only one with this issue.
1- Bluetooth doesnt work with any wireless speaker i can connect the phone to the speaker but the music come from the phone speaker.
2- the headphone jack make static and horrible noise when you use a aux cable (for example i use my phone on my car with a aux cable and this static breaking noise is problem) now seems to be that the cord doesnt go all the way in into the headphone jack which is a huge concern to me.
3- when you are trying to listen music or audio trough the 2 option above the volume rocker only change the Ringtone volume not the Music/audio volume another big problem.
4- the stock music player is gone
A last i call samsung regardless the problem and they told me they will escalate the situation and they told to go to my carrier to order a replacement if i want to. so people remember you only have 15 days to return or get a replacement if you have the same problem.
All audio related - Sounds handset specific? Good luck on the replacement
Sent from my Nexus 6P using Tapatalk
Has to be defective unit
Sent from my SM-N920W8 using Tapatalk
1- i am using it in my car as bt speaker listening to pandora no prob
2- using jack for speakers at work all night pandora no static (change ur aux maybe?)
3- perfectly working for me
4- i dont see it too lol i see google play music and milk music thats it
I can't believe that these issues could be in all S7! In my opinion, it sounds like it's a faulty handset
We ordered two S7's and we are having the same noise issues with headphones. It makes a horrible noise but only when we are in the house. If you go outside, the noise stops. We have tried various things like disconnecting the wifi and nothing works. The headphones worked fine with the S5
1 is an easy fix simply user error, swipe down on the top of the screen and you should be able to select an "Audio Path/Audio Output" and from there select your speakers or headset. As for the static interference, it's hard to say what the source is from but it only occurs (at least for me) in high volume settings. Either get a shielded aux cable or use a portable amp, which is what I've been doing. If you do return it, keep us updated, I'm curious if if the static is "normal" or a defect.
Samsung's music app can be downloaded from "Galaxy Apps"
My husband and I got an s7 edge as well and we hear the same static noise when it's plugged into the aux cable. I've been thinking about taking it to my att store to see if they can help.
Static noise fix!!!
First you want to open up settings and go into sound and vibrations then you want to scroll down to swap sound quality and effects when you have an aux cable plugged in go ahead and switch the HQ upscaler from off to on and that is your solution to fixing static noises with the galaxy s7 and the galaxy S 7 edge. Everyone's welcome
I'm having the static issue as well. As soon as I touch the headphone jack (on the cord) the static is noticeable. The volume also changes.. Tried 3 different headphones, all the same.
Does this happen to anyone else?
Static issue is gone. However using the audio cable plugged into the auxiliary port in my car the audio sounds as if I'm listening through the speaker on the bottom of the phone but it's coming through the car speakers. I've tried every different setting in sounds and equalizer setting and nothing works. Looks like I may be sending 4 phones back and going with the G5
I am also having issues with the Galaxy S7, static noise from internal speaker and headphones. When you restart the phone it goes away and sounds crystal clear. I am not sure what could be causing this to randomly start, and why doesn't it happen constantly and it goes away when restarting the phone? The Samsung tech support agent said maybe an app I have on my phone is causing it. It happens with YouTube and samsung milk music, I'm not sure why only sometimes. Also it's weird that it happens in both samsung headphones and the internal phone speaker, even at low volumes.
Stock music player is not gone. Its in sam market. Taken away to make the software as bloatwarefree as possible. Blutooth through car speaker also works fine here.
Sent from my SM-G935F using XDA Free mobile app
Just curious if anyone has tried to use an auxiliary cable and plug it into the auxiliary port on their car stereo? How is your audio coming through?
IVIatthew said:
I am also having issues with the Galaxy S7, static noise from internal speaker and headphones. When you restart the phone it goes away and sounds crystal clear. I am not sure what could be causing this to randomly start, and why doesn't it happen constantly and it goes away when restarting the phone? The Samsung tech support agent said maybe an app I have on my phone is causing it. It happens with YouTube and samsung milk music, I'm not sure why only sometimes. Also it's weird that it happens in both samsung headphones and the internal phone speaker, even at low volumes.
Click to expand...
Click to collapse
Mine is having exactly the same issues as yours! The only way to avoid such noise is to use the BLUETOOTH speakers/headphones. What can we do now? Ask samsung to give us a new s7edge to try? Is S7e all like this?
I have a lot of static through car speakers with auxiliary cord
I've now tested 4 different headphones, 3 of them give static at the lightest touch to the headphone jack, 1 works perfectly fine.
I've never had this issue with any phone before and I have no idea what's causing it. UHQ setting doesn't make any difference.. Is it the IP68 rubber inside that's causing it?
I haven't got any of these audio issues, but allow me to list the devices I use:
BT to Mazda 6. No issues.
BT to Sony SBH-80 headphones. No issues.
BT to LG 'sound base' LAP250H. No issues.
Wired to Sennheiser sports headphones. No issues.
What I would say with aux cables, is that the quality of the cable can be the problem. If you've bought a very cheap cable off eBay then you might want to try a better quality cable - see if you're lucky enough to test one from an audio shop but DON'T let them talk you into buying some stupid £20/$20 3.5mm jack.
For bluetooth the phone will need to recognise the device as being able to play audio. There's two bluetooth outputs detected by my Mazda; I can either have the car take audio only, phone only or audio+phone. Now obviously a bluetooth speaker should default to taking audio, but I wonder if the speaker itself is at fault?
jr64007 said:
I have a lot of static through car speakers with auxiliary cord
Click to expand...
Click to collapse
I've tried both of our Galaxy S7 Edge and S7's and different types of audio cables and with every one of them there is a problem with poor volume level where I can max the volume on both the car stereo and the phone and there's no bass. I've even taken them to Best buy and tried them on aftermarket radios and produce the same results. The samsung rep gave me the 800 number to Samsung.
I want to know if it's a hardware or software issue.

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