Database Users

Has the multimedia dock been released yet?

I ordered it Monday from At&t and it has not shipped out yet it is still "in progress" when i check the order status. At&t told me it should be here in a few days but i know half the time they don't know what there talking about...
Anyone bought one yet? How long did it take to get it? Also Is it worth the 60 bucks?

Yes, I have mine.

I cancelled my order with AT&T and ordered it straight from Motorola. They were cheaper, had them in stock and I should have it by the middle of this week.

I got one but can't pair the keyboard with any of my 4 different Atrix's
Sent from my MB860 using XDA App

gsmith53 said:
I got one but can't pair the keyboard with any of my 4 different Atrix's
Sent from my MB860 using XDA App
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Make sure you have the batteries in properly

If it's out, it seems on back-order everywhere. I checked Amazon and they wanted less than both Motorola direct and AT&T, but I ended up going into an AT&T store and asked if they could match and they did, free shipping too. It's not due to ship until March 8th, but Amazon said the same thing. Just need to be patient.
My Phones:
Motorola MicroTAC Elite
Nokia 7160
Nokia 6340i
Nokia 6230
Nokia 6682
HTC Tilt
HTC Fuse
HTC Tilt2 (custom ROM)
Samsung Captivate (custom ROM,rooted)
Motorola Atrix (rooted)

I still haven't got it yet, anyone else?

I ordered mine Feb.20 but until now I still haven't received it, I even tried cancelling my order but the rep told me that there's no way for them to cancel it...who wouldn't be pissed off?

yhe2x said:
I ordered mine Feb.20 but until now I still haven't received it, I even tried cancelling my order but the rep told me that there's no way for them to cancel it...who wouldn't be pissed off?
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I would buy another one and refuse delivery when it does ship. If they still charge you, dispute it with your card. Tell them this is what you're going to do when they say they won't cancel it. If it hasn't shipped, they can still cancel, no matter what they say.

I had a phone on order, when I found it cheaper at Best Buy. I bought the Best Buy. When I called AT&T to cancel my order (18 hours after placing the order), they told me it was in the "shipping process." I asked how to stop;return it. The CS rep said either wait until I received it and then return it for credit, or refuse to accept it when delivered. When it got back to the shipping origin it would be automatically credited to me. He recommended the latter, just refuse to accept from Fedex. I did that, and 3 weeks later a credit showed up on my card. It worked!

Its been like 2 months now and i still haven't got it. Yesterday i got an update email from att and was literally screaming and jumping up and down in my computer chair thinking finally its about time it ships out! well then i read the email and the order has been canceled! Couldnt they of told me that a month ago?

You love me
www.mobilecityonline.com/wireless/s...=organic&utm_term=89459N&utm_campaign=froogle
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seh6183 said:
You love me
www.mobilecityonline.com/wireless/s...=organic&utm_term=89459N&utm_campaign=froogle
Sent from my MB860 using XDA App
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I do love you, very much

And for the record that's where I got.mine and they like next day aired it. It was here very fast. Also I didn't mind saving 50 bucks either
Sent from my MB860 using XDA App

I'm am now peed off big time

I've just got this form Google and let me tell you ill be having a firm word with them tomorrow
Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.
Sent from my LT26i using xda app-developers app

mrallen81 said:
I've just got this form Google and let me tell you ill be having a firm word with them tomorrow
Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.
Sent from my LT26i using xda app-developers app
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A firm word won't change the fact that the device is sold out, they have apologised and credited you the shipping charges for the inconvenience..

Just got that same email. 3 weeks minus shipping charge. hmmmm

kawika said:
Just got that same email. 3 weeks minus shipping charge. hmmmm
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Not good

Just got that email too. Ugh... I just canceled it. Whatever. Tired of worrying about a freakin' phone. Just... whatever...

I just got that same email also. I wonder how many people are on backorder.

I am also in the same boat, balls!

I just called customer support because I too got this email, but my account says its still expected to be shipped by today and the representative told me that everyone who ordered a Nexus 4 got this email. He said that only the people who ordered 2+ devices could be waiting, but those who ordered 1 aren't likely to be backordered.

I got the same email.

ErikWithNoC said:
I just called customer support because I too got this email, but my account says its still expected to be shipped by today and the representative told me that everyone who ordered a Nexus 4 got this email. He said that only the people who ordered 2+ devices could be waiting, but those who ordered 1 aren't likely to be backordered.
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God I hope you're right
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mrallen81 said:
God I hope you're right
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So do I haha. I'm going to call them again tomorrow if my device hasn't shipped yet since its supposed to ship by today.

ErikWithNoC said:
So do I haha. I'm going to call them again tomorrow if my device hasn't shipped yet since its supposed to ship by today.
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Lots of people who ordered didn't get that email, so that's not true, or at least, didn't get that email yet.. :silly:

Google sent me the same damn email! RIDICULOUS!

ErikWithNoC said:
I just called customer support because I too got this email, but my account says its still expected to be shipped by today and the representative told me that everyone who ordered a Nexus 4 got this email. He said that only the people who ordered 2+ devices could be waiting, but those who ordered 1 aren't likely to be backordered.
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I only ordered 1 Nexus 4 16GB but i got that backorder email. I just talked to a google REP also and he said, its on backorder. I also had a Nexus 10 16GB in the same order and he said, since the order is bundled, I now have to wait for my Nexus 10 until the Nexus 4 becomes available to ship even though the Nexus 10 16GB is available right now. I asked for a request for my Nexus 10 to be shipped separately earlier and REP said, it can't be done as they are in same bundled order. Lame lol would have been nice if I could have at least had my Nexus 10 earlier. Oh well, it is what it is.

ErikWithNoC said:
I just called customer support because I too got this email, but my account says its still expected to be shipped by today and the representative told me that everyone who ordered a Nexus 4 got this email. He said that only the people who ordered 2+ devices could be waiting, but those who ordered 1 aren't likely to be backordered.
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I wonder if that's people who ACTUALLY ordered 2+ or people with 2+ phantom order's? LOL I show 2 ordered in the play store, but my wallet only shows the 1 in my wallet and my card only shows billed for one as well. What a disaster, lol

Same boat.. F*** Google.

mrallen81 said:
I've just got this form Google and let me tell you ill be having a firm word with them tomorrow
Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.
Sent from my LT26i using xda app-developers app
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You do realize that google does not manufacture devices. Period. If you want to be mad, be mad at lg. Also if your last couple of devices didn't sell all that well to begin with would you really stock up on a bunch of hardware that has the potential to not sell on top of selling at a minimal gain or slight loss?
Stop whining and be glad that you're getting an extremely underpriced phone out of contract.
Can't stand when people whine when they don't know all of the facts :banghead: :sly:
Sent from my SCH-I535 using xda app-developers app

Just got off the phone with Google Order Support. They confirmed that anyone that received the email will be placed on back order. Anyone who ordered who has not received the email will have theirs shipped this evening and that all the back order emails had gone out. So if yours is still processing, you will get your shipping confirmation later this evening with 1-2 day shipping.
Please don't kill the messenger.

pyroemaniac said:
You do realize that google does not manufacture devices. Period. If you want to be mad, be mad at lg. Also if your last couple of devices didn't sell all that well to begin with would you really stock up on a bunch of hardware that has the potential to not sell on top of selling at a minimal gain or slight loss?
Stop whining and be glad that you're getting an extremely underpriced phone out of contract.
Can't stand when people whine when they don't know all of the facts :banghead: :sly:
Sent from my SCH-I535 using xda app-developers app
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When you're told its going to turn up on one day and then told its gonna be another three weeks it can leave you a little f#@ked off, and sorry if you don't like it but who the hell asked for you're opinion
Sent from my LT26i using xda app-developers app

Same email, ordered two....aaarrgghhh
Sywepd form my DsereiS

Motorola Extended Warranty

I've been meaning to dig into this and today I did.
The cost is 85 bucks for two years and you have 30 days from the date of purchase to add the coverage.
Covers everything but lost or stolen phone with a deductible of $39.00
This is cheaper than AT&T's insurance and the deductible is attractive vs their $200.00
to get it log on to motorola's website with your google ID
then go to my stuff
you'll see your phone listed and the option to add the coverage.
Seems like a no brainer to me.
I have no idea if you folks with unlocked bootloaders can get this or not.

I ordered this as well. makes all kinds of sense vs. att's 'insurance.'

gammite said:
I ordered this as well. makes all kinds of sense vs. att's 'insurance.'
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I bought a device new from someone else so I wonder if I can use their receipt to purchase it for myself.

You will have to look at terms and conditions to see if it's transferable.

Sounds nice, but I got my phone through work.
So I could just get a new phone after a year. I'm going to ask next if I can just upgrade early and pay the upgrade fee myself. I'm hoping that I can and just be able to get a new phone faster.

Will this work with the vzw moto x? I can't find the option on motorola's site.

terabyte128 said:
Will this work with the vzw moto x? I can't find the option on motorola's site.
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me neither, can anyone point it out? thanks

Going to do this Ops forgot I unlocked my boot loader, do you think Motorola will figure it out
Oh I'm up in Canada too, we don't have insurance on our phones
Sent on my Moto X

I have the T-mobile version and do not see the option to add the extended warranty.

I talked to a service rep from motorola, apparently it's att exclusive right now at least until the other carriers get motomaker customization
EDIT: gonna buy this cool-looking case instead http://www.amazon.com/gp/r.html?R=1...ef=pe_385040_30332200_pe_309540_26725410_item

Thanks for the heads up gunny. This is a no brainer.
Sent from my XT1058 using XDA Premium 4 mobile app

terabyte128 said:
I talked to a service rep from motorola, apparently it's att exclusive right now at least until the other carriers get motomaker customization
EDIT: gonna buy this cool-looking case instead http://www.amazon.com/gp/r.html?R=1...ef=pe_385040_30332200_pe_309540_26725410_item
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I can second this. I bought mine on Verizon Edge, so I may just "Edge Up" when they get Moto Maker. Unless there is a Nexus 5 on Big Red...

Only available to motomaker phones? That sucks

bfroehlich said:
I can second this. I bought mine on Verizon Edge, so I may just "Edge Up" when they get Moto Maker. Unless there is a Nexus 5 on Big Red...
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Ouch. You're paying for Edge?
Also re Nexus on Verizon: never again

Ironically I dropped my Moto X on saturday and cracked the screen. I called the support number and told the CSR I have Accidental Damage Warranty. He asked my the IMEI number of the phone and verified my information for shipping etc.
I was then told about my choices regarding advanced replacement or regular. I chose advanced. 5-6 minutes after I got off the phone I got the RMA emails from fedex and a new code to remake the phone on motomaker.
I was never asked to pay the $39 deductible.
I had to pay up front for the phone but I expected that.
I'm sure the CSR processed this all wrong. I wonder if, when Motorola gets my phone back and they see it's damaged, I'll have a problem getting the advanced payment refunded.
I clearly stated twice that I have warranty coverage. Things could be interesting in a couple of days when Motorola gets my old phone.

I forgot to check out before and now it won't let me add it anymore, I'm assuming it's because I'm a day past 30 days. On the phone with India now.

_MetalHead_ said:
I forgot to check out before and now it won't let me add it anymore, I'm assuming it's because I'm a day past 30 days. On the phone with India now.
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bummer. Hope you get it straightened out

gunnyman said:
bummer. Hope you get it straightened out
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Well "John" from India just told me that even though I m past the 30 days I will still be able to add it. He said someone from Moto Maker support will call me back within 4 hours and they will take the order for me. Good news, but I must say I'm skeptical. We'll see if anyone actually calls back.
Sent from my XT1058 using XDA Premium 4 mobile app

_MetalHead_ said:
Well "John" from India just told me that even though I m past the 30 days I will still be able to add it. He said someone from Moto Maker support will call me back within 4 hours and they will take the order for me. Good news, but I must say I'm skeptical. We'll see if anyone actually calls back.
Sent from my XT1058 using XDA Premium 4 mobile app
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Their record for calling back isn't exactly stellar I'm afraid.
My new phone is out for delivery. I'll update this thread with info regarding the refunded advance payment when I get it.

gunnyman said:
Their record for calling back isn't exactly stellar I'm afraid.
My new phone is out for delivery. I'll update this thread with info regarding the refunded advance payment when I get it.
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Yeah I'm aware. I pressed him to just let me hold for the next representative but he said I couldn't. We shall see what happens.
Sent from my XT1058 using XDA Premium 4 mobile app

I got my replacement!

The corporate store here had them and I got one! The model number is SPHN930P2BLK
Now to get it all set up again

FreddyFredFred said:
The corporate store here had them and I got one! The model number is SPHN930P2BLK
Now to get it all set up again
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Nice. I processed my replacement order through customer support. Wonder when their gonna ship mine since stores are getting them in.
Sent from my SM-N930P using xda app-developers app

Is that model number from the settings on the phone?

Wow just called my Sprint store in Sanford, Fl conveniently they just spoke to there samsung rep and they wont have any replacements until the 21st....ha
Sent from my SM-N930P using Tapatalk

chazglenn3 said:
Is that model number from the settings on the phone?
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Nope, just on the box.

lei09 said:
Wow just called my Sprint store in Sanford, Fl conveniently they just spoke to there samsung rep and they wont have any replacements until the 21st....ha
Sent from my SM-N930P using Tapatalk
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There are 2 corporate stores here. 1st one gave me that rigamarole. 2nd said, yes we have them, come on in.

Got mine, too! They wouldn't let me change colors, but I didn't really press since I thought I might regret going coral blue.

Did you guys just take your bare phone (without accessories/box) and get a brand new one in box?

infernosoft said:
Did you guys just take your bare phone (without accessories/box) and get a brand new one in box?
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I'd like to know this too. Thinking about calling tomorrow

infernosoft said:
Did you guys just take your bare phone (without accessories/box) and get a brand new one in box?
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I was using a loaner s7 edge, and I turned in everything. The new Note was completely brand new in box with all accessories.

I brought only the phone. I kept all the accessories. I left with the new Note 7 still in the box. They activated it in the box. Wouldn't let me leave without activation, but talked them into not going through the setup there.
Just say you do youtube videos of the unboxing and you need the box sealed and they 'should' let you.
I also heard of someone saying 'UPS left me the phone sealed and not activated, I expect to leave here the same way'

I just swapped mine out today at my local corp store. I had my old box in the car just in case I needed it. They let me keep all the items in the new box and did not request any of the old items back. They only needed the phone.

mhill1986 said:
I was using a loaner s7 edge, and I turned in everything. The new Note was completely brand new in box with all accessories.
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im in west valley utah and they saying they have the replacements but cant start movin em till tommorow!! thats such B.S.

I pre-ordered and purchased my original Note 7 from Sprint.com. I was able to replace mine today. (Here's a more detailed writeup). I had to call around to several stores to find one with new Note 7's in stock. Don't just call one store - call around. I was also able to keep the old accessories (I did turn in my old headsets by mistake, but I don't care about them). The new phone does not (yet) have the green battery indicator.
Good luck this week folks!

rhyme187 said:
im in west valley utah and they saying they have the replacements but cant start movin em till tommorow!! thats such B.S.
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Every store seems to have its own made-up policies. With mine, it was no switching colors.

rhyme187 said:
im in west valley utah and they saying they have the replacements but cant start movin em till tommorow!! thats such B.S.
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I got mine replaced at the WVC corporate store on 5600 West yesterday at about 2:30.
Sent from my SM-N930P using XDA-Developers mobile app

Was told by Samsung that a cracked screen doesn't matter, it's still eligible for the recall. Called my local sprint store and was told they wouldn't take it with a cracked screen. WTH

Goose0121 said:
Was told by Samsung that a cracked screen doesn't matter, it's still eligible for the recall. Called my local sprint store and was told they wouldn't take it with a cracked screen. WTH
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Mine cracked too
Sent from my SM-N930P using Tapatalk

GhostAssassin said:
Mine cracked too
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The Samsung agent told me to call them from location so they can talk to the manager. Hopefully I can get this resolved for free, sprint is one greedy company.

Goose0121 said:
Was told by Samsung that a cracked screen doesn't matter, it's still eligible for the recall. Called my local sprint store and was told they wouldn't take it with a cracked screen. WTH
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I just got my replacement from Best Buy and I was the first person that the Mobile department employee did the recall with and he had to read all the instructions before he could give me the phone and he did read that the phone needs to be in excellent working condition and not damaged.
Sent from my SM-N930P using XDA-Developers mobile app

For anyone who's purchased their Note 7 on Craigslist, Ebay, Swappa.com, etc.

Check this out, I'm probably gonna take this route if I need to :
https://m.reddit.com/r/GalaxyNote7/...7_from/?utm_source=mweb_redirect&compact=true

Thanks for the info. I called this number (855) 291-6255 and got a direct representative right away. Got my replacement box after three days and just sent back. Will get a full refund.
Sent from my SM-G935P using XDA-Developers mobile app

KLY725 said:
Thanks for the info. I called this number (855) 291-6255 and got a direct representative right away. Got my replacement box after three days and just sent back. Will get a full refund.
Sent from my SM-G935P using XDA-Developers mobile app
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Ok so you've already got your return box and have sent your note 7 back? What service is your Note on? Let me know once you get a check, how much it's for, and if it's legit. I don't feel safe just sending my note 7 to a random place hoping to get a $850 check in return.

KLY725 said:
Thanks for the info. I called this number (855) 291-6255 and got a direct representative right away. Got my replacement box after three days and just sent back. Will get a full refund.
Sent from my SM-G935P using XDA-Developers mobile app
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Do u know if anyone has successfully got back a full refund check yet?

They just received my shipment, should take a few days to process. Will let you guys know once the refund check have been received..
Sent from my SM-G935P using XDA-Developers mobile app

I have no receipt and i was told i think if i send it without one they will give me what Sprint is or was selling the phone for which was 849$ anyone else sending back without a receipt ? Thanks...

they received my phone yesterday, so im waiting to see if i get the full refund. i bought mine on craigslist for $220 and the original carrier was AT&T. i took it to best buy and an att store for an exchange but both places refused to do so since i didnt have no proof of purchase. called samsung and after a few days i received the box to send it in.

anthony__r said:
they received my phone yesterday, so im waiting to see if i get the full refund. i bought mine on craigslist for $220 and the original carrier was AT&T. i took it to best buy and an att store for an exchange but both places refused to do so since i didnt have no proof of purchase. called samsung and after a few days i received the box to send it in.
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Ok keep us posted what they refund to you. I am yet to send mine in because I want to see what everyone is getting back first. Because I bought my sprint note on CL also and have no proof of purchase.

anthony__r said:
they received my phone yesterday, so im waiting to see if i get the full refund. i bought mine on craigslist for $220 and the original carrier was AT&T. i took it to best buy and an att store for an exchange but both places refused to do so since i didnt have no proof of purchase. called samsung and after a few days i received the box to send it in.
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Any news yet???

davon dinkins said:
Any news yet???
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Yeah really, has anyone gotten their check yet?

davon dinkins said:
Any news yet???
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powerstroke said:
Yeah really, has anyone gotten their check yet?
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not yet its been a week since they got it but i was told it could take a maximum of 14 days to get the refund. im guessing it takes that long due to all the phones theyre getting

Do not update!!!!! This is on sprint
Sent from my SM-N930P using XDA Free mobile app

No check yet and they received mine on Oct 21st

Nothing yet

Refund
anthony__r said:
not yet its been a week since they got it but i was told it could take a maximum of 14 days to get the refund. im guessing it takes that long due to all the phones theyre getting
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I got my refund back this past friday for $800. It took 23days.

Nice! Was it an actual check?
Sent from my SM-N920P using XDA Free mobile app

Finally got my check too.. After 40 days sending it in..
Sent from my SM-G935P using XDA-Developers mobile app

I received mine today too