S4 Internet issues - Galaxy S 4 Q&A, Help & Troubleshooting

Hi, I recently purchased a S4.
I am more than happy with my phone but there is one major problem in it,
The internet. Its not always on.
Many a times, the connection times out. and its like it connects everytime whenever I open a page or something,
I mean
I have tried 3 different networks and even if the network is full, it takes few extra seconds for me to open up a site for the first time.
Even in the case of whatsapp, if I am not using whatsapp then manyatimes I receive messages in a batch and not when the sender sends it.
and when I wanna send a message after not using it for a long time, the same issue happens, It gets sent after some time...
please help...!!!!
I have tried using EDGE as well as 3G
earlier I had Galaxy R, and it was the coolest phone I ever had,.,, It had no such issues....

Are you using any battery saver app?
I use Battery Defender, it disconnects the Internet when the screen turns off and automatically connects to the Internet when the screen turns on.
So, in this way you tend to receive messages in whatsapp in a batch rather in real time as the sender sends it.
Sent from my GT-I9500 using xda app-developers app

Related

SMS Failed

Any Fixes on "Failed" when sending an SMS? (already searched and I tried master resets)
using the Samsung Vibrant's stock SMS app, I will often find the speech bubble when sending an SMS turning grey and instead of a timestamp it shows "Failed" and an Envelope with exclamation mark wind up in the notification bar.
I have to long press and click resend. However, sometimes it won't resend it just goes right back to "failed" over and over. I have also had all messages fail. this can be in full 3g signal, low edge signal, or in between so it wasn't no service. it's weird. its like it only tries once to send the text and if it doesn't go thru right away its shot.
I don't like Handcent/Chomp as they seem to act funny for me and I don't think the SMS issue happens any less.
It's happened to me a few times as well, usually i just restart the phone or give it a couple of min and retry it. Not sure what the cause is or how to fix it atm.
Sent from my Vibrant using XDA App
Used to get that a lot on my g1. Only seen a couple fail on my vibrant.
Sent from my Vibrant using the XDA app.
Typos, incorrect words, gibberish, and other nonsense brought to you courtesy of Swype.
I am currently having this problem and its quite annoying
Got that all the time on my previous android devices such as myctouch 3g and the nexus one. I'm pleased that it doesn't happen very often on the vibrant to me. Best solution is to either wait a few minutes, or reboot.
Sent from my SGH-T959 using XDA App
When that happens I go into airplane mode then turn airplane mode back off and it lets me send messages again
Sent from my SGH-T959 using XDA App
robavila721 said:
When that happens I go into airplane mode then turn airplane mode back off and it lets me send messages again
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I tried this and it still doesnt work
it happens to me randomly. it does failed to send on 3g, edge, full signal, low signal, various areas, it sucks.
also experienced this daily on my G1 and occasionally on the Vibrant.. annoying as **** and TMobile customer service couldn't do ****.

WiFi Calling app issues

So today I sent out a picture message to my wife while my WiFi calling was enabled. (I don't have a good signal at my house so this is the only way I can do this from home without moving around looking for a signal) Every time I tried sending the message I got a "g" pop up on the status bar next to my wifi signal bar. I tried rebooting because it wouldn't send and it still didn't work. I then set it down and ignored it and it finally wend, but maybe about 10 minutes later.
The other issue I just has been happening the last couple of days is the app just shuts down when the screen is sleeping. I set my phone down and come back 20 minutes later and the icon is missing. I go into the app to restart it but is says it's on, but trying to connect and it won't connect until I reboot. Just now I had an error message stating I wasn't connected to the tmobile network and had to sign in (or something like that) I rebooted and everything connected back up.
Anyone else had this happen to??
The whole mms thing is not an issue. it sends mms using your data connection to prevent something but i cant remember what. Take a look at the wifi calling thread i know it was addressed already.
Sent from my T-Mobile G2 using XDA App
I think your WiFi calling shutdown when the screen went sleep because you may have WiFi set to sleep when the screen shuts off.
Sent from my T-Mobile G2 using XDA App
Blackman778g said:
I think your WiFi calling shutdown when the screen went sleep because you may have WiFi set to sleep when the screen shuts off.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
I have it set to be on all the time.
mine does the same thing i just reboot everything is good not a big deal for me
shibby80 said:
mine does the same thing i just reboot everything is good not a big deal for me
Click to expand...
Click to collapse
Rebooting is all fine and dandy, but then I need to have it reroot itself again. And then to overclock it I have to be at my computer.
After looking at the other thread as the first responder suggested it makes sense that the MMS get sent over data connections, so I guess if I need to send an MMS I need to have a good "cell" signal.
i am having the same problem.
from a fresh boot, wifi calling works. but once I shut the screen off, wifi calling is lost and it will not come back until I reboot again.
i am using CM6.1, and I don't know if this is a problem with CM or just the wifi calling app itself
I have this issue as well, wifi icon will go missing, when you opn the app it says that its on...from what ive been hearing, wifi calling doesnt really work that well anyway.
Sent from my T-Mobile G2 using XDA App

Cyanogenmod and push notifications (aka Whatsapp delays v2)

So I've been having problems with push notifications (whatsapp, gmail) for a looong time now and it really pisses me off like f&*k. I mean, if I want an "instant" messenger, I don't want to receive my messages after 2 hours or when I wake my phone up, right ?
I switched ROMs countless times, same thing with kernels and all I can say is that the push notifications work perfectly ONLY on stock kernel+ROM (as from my experience). But what if I don't want to stay on 2.1 and receive my messages instantly ?
I've done some research on google for CM and push notifications and it appears that I'm not the only one having this problem. People say that there's an issue with mobile internet connection (I don't experience problems on WiFi) and it feels like it "refreshes" from time to time instead of staying connected. So what's the case here ? I'm desperate to have it fixed, but after weeks of research, all I found is that people on stock ROMs don't experience this s#it...
In many roms, To save battery the internet connection refreshes, so u just have to remove that setting, Ask it to the developer of the respective rom how to do it
hetunandu said:
In many roms, To save battery the internet connection refreshes, so u just have to remove that setting, Ask it to the developer of the respective rom how to do it
Click to expand...
Click to collapse
Thank you for your answer. I hope it helps with my push notifications issue, because I get this with literally every messanger (Whatsapp, Talk, Viber, GMail). Screw the battery life, I want to stay connected instead of getting a 2 hour delay between messages
I never have this issue :/ you sure that android is not killing them because of low memory etc
Sent from a grumpy person
Lloir said:
I never have this issue :/ you sure that android is not killing them because of low memory etc
Sent from a grumpy person
Click to expand...
Click to collapse
Lots of ROMs, lots of kernels, no task killer, no additional apps and it still disconnects after 5 minutes of the phone being idle. Then when I wake the phone up and go to Whatsapp for example, it takes a while to connect again (nothing shows in place of "Last seen"). In some cases I need to manually turn data transfer off and on again to make it work. Same with Viber, Google Talk, GMail. I eventually receive my messages after some random amount of time. Sometimes it's 5 minute delay, sometimes it's 2 hours.
Download trillian and ur good to go. In settings click keep WiFi activ and no prop no more.
Sent from my E15i using XDA
pipi14 said:
Download trillian and ur good to go. In settings click keep WiFi activ and no prop no more.
Sent from my E15i using XDA
Click to expand...
Click to collapse
I think you missunderstood me
I have no problems on WiFi. I have problems with push notifications in general. My data transfer won't stay connected full-time. It goes to sleep after I stop using my phone for a while, then it reconnects when I wake the phone up (sometimes I have to reconnect it manually), so the problem isn't with certain application, but with the phone in general.
Best regards
Solution
cyanogenmod turns off wi-fi when the phone is idle so you should download an app for that from the play store, like advanced wi-fi lock for example, to be able to keep it on. Hope i helped
But anyways i think that if the signal is low and the phone disconnects from the wireless network it wont connect again, so you will have to connect it manually again.
I just changed my provider to T-Mobile and it seems like the problem is gone. Why ? I don't know. I hope it's not just temporary and I won't come back here in a few days, complaining even more.
Regards
Yep, almost 2 days and it's working like a charm. If you have any problems with push notifications on CM, it's probably your provider screwing you over
Mod please close the thread
I don think its provider's problem. Why will they block the push notification?
I started experiencing this when I moved over to ICS.
hmm I don't know about ICS but on CM7 I don't have that problem. I have gmail, hotmail, whatsapp and viber apps, all with push notifications working fine... don't know why push notifications wouldn't work on ICS, in my opinion it's your providers fault if you try to push notifications using 3g or 2g data and they came delayed.
ps: I'm using miniCM7.
[edit: uh.. wrong threat]
is there a way of getting push notifications without google-apps?

Don't receive Whatsapp's notification when Device is on dormant mode

Dear All,
I have Nexus 4 device with stock rom and I'm facing the following issue:
When I'm not using the device for few mins and someone sends me notification in whatsapp I'm not getting it. Only when I wake up the device and open the app I'm getting the notification.
Did someone face this issue?
I'm not sure but I think this is some safe mode or something like.
Please help me with that.
Thanks,
Yotam
What kernel are you using
Sent from my Nexus 4 using xda app-developers app
Wait for the miraculous 4.2.2 to turn up. 3 months and waiting so far.
meangreenie said:
Wait for the miraculous 4.2.2 to turn up. 3 months and waiting so far.
Click to expand...
Click to collapse
What will 4.2.2 do with regards to this issue?
Wifi is probably going to sleep. Go to advanced wifi settings and set it to remain always awake.
This happened to me, latest franco kernel version is somewhat fixing it!
I'm using the original kernrl, didn't change it yet?
did someone using Franco kernel and stock rom?
In the mean time I Chaged thr ROM to CM 10.1 , but I want to check it also with STOCK rom.
does someone knows which rom is the original one?
wifi sleeps when display is off, so push notifications are delayed, its a problem with 4.1.2, I currently haven't found a solution and its not my modem, wait for 4.2.2,
when streaming, display must be on to complete transfers
code.google.com/p/android/issues/detail?id=40065
A work around, someone pointed out in another thread, is to set wifi deliberately to turn off when phone sleeps and leave mobile data on.. when you get a notification phone will wake and wifi will switch back on to receive notification.
can confim this works, i leave 2g only on.
Check your APN settings cos mine was doing the same thing till I changed the APN settings.
Sent from my Nexus 4 using xda app-developers app
I was thinking that APN should be also an issue. in the mean time I switched to CM 10.1 and this issue dissapear
Is the problem only when you are using mobile data or is it wifi as well. Have you tried it with whatsapp plus.
Sent from my HTC Wildfire using xda app-developers app
It's seems that I've the same problem. When I just turn off the screen I've the notifications but when the phone sleeps more than few minutes I don't receive notifications.
I have franco r71, I see if this fix the problem as someone said before.
Is this happening to everyone or just a few people (including me)?
Sent from my Nexus 4 using xda app-developers app
WhatsApp on the Nexus 4 seems to be a complete and utter disaster. I don't know why but it takes 10-20 seconds to send messages via whatsapp, even when my signal is perfectly full and I could be browsing. On my old S1, it would send them almost instantly, the N4 seems to wait, dilly dally for a little bit then send them when it's happy to. I can't tell if it's a modem issue or a bug in JB but it's getting annoying.
I regularly receive clumps of 4 or 5 messages. They do usually arrive, even when in dormant, but they don't arrive like, one after the other, they just arrive all at once.
Its the standard jb WiFi issue described in Google bug report and happens to everyone.
Whatsapp is fine over 3g if.you have a decent 3g connection. In fact I use whatsapp on 2g and notifications are instant with the screen off.
As a side note, on fauxs latest beta kernel I haven't had the signal bars turn grey.
biffsmash said:
Its the standard jb WiFi issue described in Google bug report and happens to everyone.
Whatsapp is fine over 3g if.you have a decent 3g connection. In fact I use whatsapp on 2g and notifications are instant with the screen off.
As a side note, on fauxs latest beta kernel I haven't had the signal bars turn grey.
Click to expand...
Click to collapse
Not for me. It's fine over WiFi. Totally b0rken over 3G, takes ages to update and send messages
FYI this also happens with Facebook messenger
Sent from my Nexus 4 using xda app-developers app
Can't decide what it is. Internet browsing seems fine on this phone, but WhatsApp is ****ed.
Even further problems today, surely this is to do with the baseband?

Whatsapp very slow to send messages

Hi does anyone have issues with sending messages in whatsapp with the nexus 4?
One issue I have only experienced after getting the nexus 4 is quite often messages take a while to send.
I have attached a screenshot.
As you can see its 5:45pm, I have messages I sent at 5:43pm and 5:44pm, and still have not sent yet.
When I first noticed this issue I thought at first it was a issue with my data, but as you can see here I am still receiving messages so my data connection is obviously ok.
I didn't have this issue with the One X or the Galaxy S3, I am still using the same sim and provider. This is getting very frustrating.
I have also noticed a couple of times that I have closed whatsapp not noticing it hasn't sent and only to find a bit later after opening whatsapp again that the messages still haven't sent!
Try.... taking your sim out and in, upgrading to 4.2.2, test in wifi and 2g mode
Check your network...sometime it is the culprit.
I have no problem in China and HK but when I went to Indonesia last month it was behaving same as yours.
Initially I thought it's my phone. The data signal is full but message sent was slow and at time you received several messages at the same time.
I'm back in HK and experience none of this now
PS.
Network = 2G/3G....try to test it with reliable wifi
Used to happen a lot with 4.1.2 but since I flashed PA's rom, this issue has been solved, thankfully!
thanks for the replies, I've noticed it wasn't happening in wifi but I am still using the same sim as the one X and S3, so its not likely to be an issue with the provider.
I have updated to 4.2.2 and it is still happening.
This is starting to seem like an issue with whatsapp and the stock rom?
Have you tried cleaning the sim?
I am having this exact same issue.
I also seem to get s load of whatsapp messages through at once when the the phone has been sleeping for quite a while (even on WiFi)
Which provider are you with?
I'm currently on a orange (ee) contract
Sent from my Nexus 4 using Tapatalk 2
meangreenie said:
Have you tried cleaning the sim?
Click to expand...
Click to collapse
Nope, but I don;t see how this would have any issue, data and phone calls are all fine.
Eclipse_Droid said:
I am having this exact same issue.
I also seem to get s load of whatsapp messages through at once when the the phone has been sleeping for quite a while (even on WiFi)
Which provider are you with?
I'm currently on a orange (ee) contract
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I am in Hong Kong and using PCCW.
I have just reinstalled whatsapp and reset my APNs and still having the same issue
I think this could have to do with what network you are on.
I know this isn't 100% the issues your having. But it looks related...
http://forum.xda-developers.com/showthread.php?t=2072930
Sent from my Nexus 4 using Tapatalk 2
Eclipse_Droid said:
I think this could have to do with what network you are on.
I know this isn't 100% the issues your having. But it looks related...
http://forum.xda-developers.com/showthread.php?t=2072930
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
that's related to wifi, and while the messages don't sent I am able to receive messages,
Has anybody reported this bug to Google and WhatsApp? They should both be informed, because we can't know whose fault this is.
I am from HK and useing PCCW too , i am using QQ2013 , and it also show cannot send message :silly:
I am on PCCW in Hk Too, I do face this issue sometimes. It takes a while to send a wtsapp msg. Besides wtsapp. There are also some issue in using mobile network. Sometimes when I want to use the network, The H logo shows full reception. but without the "loading arrow" besides it, So that the pages doesn't load. I have to solve it by turning off the data and reopen, Then, The "loading arrow" appears and the network back to normal.
That's annoying
Uh oh, I'm seeing a pattern here. I'm in HK on CMHK.
Though WhatsApp message-sending is the big issue for me, it seems like there's some lag/timeout when browsing the web as well.
Experiencing t same issue on watsapp as well as the browser. It seems t ping is really slow. At times need to reload the page. Also it is not specific to browser. It happens with different apps. T network all t time is full. However not yet noticed anything like tat on wifi.
Any clue to fix t issue. Its really annoying.
Thanks
Sent from my Nexus 4 using xda app-developers app
I have the same problem on Telenor in Sweden.
I have noticed that, when I have a message waiting to be sent. If I start the web browser and reload a page and return to Whatsapp it has been sent. I can reproduce this problem 100%.
So the problem doesn't seem to be network related. I would imagine we get a bug fixed Whatsapp soon.
svanteson said:
I would imagine we get a bug fixed Whatsapp soon.
Click to expand...
Click to collapse
I suspect there's an OS problem. WhatsApp may be able to work around the issue (tricking the OS into getting its act together and sending the packets that need to go out), but it's Google that needs to release a fix.
I just created a bug report here: https://code.google.com/p/android/issues/detail?id=52260&thanks=52260&ts=1362026130
Star it if you want to be notified of developments (and show Google that you care about the problem).
I added a comment to the bug report you made, but I'll post my experience here as well. I find that sometimes the phone doesn't switch from 3G to HSPA when it needs to. It happens to me in WhatsApp but also on other apps like Twitter or Facebook, where I send a message or refresh the feed, and it just stays stuck there. No data is transmitted, so it doesn't even switch from 3G to HSPA. Eventually it seems to "wake up" and realizes there's something requesting a connection and it goes through.

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