Sudden synch/driver issues - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I have been using my S4 in conjunction with Mediamokey to create and synch playlists to the SD Card.
Everything had been working totally fine.
Now I have suddenly started having the following issue: when I try to synch music or playlistsI get device unavailable errors.
I uninstalled the drivers and renstalled. The first time I got a "Could not install MTP driver error". Then I did it again and this worked (phone in debugging mode).
Now if I just open the phone directly using explorer it works. But if I try to synch via MediaMonkey I get the same error. Then, if I close MM and try to just drag and drop songs or access the SD card, I have the driver issue again where the SD card opens very very slowly, and I get errors if I try to drag a music file manually ("the device has either stopped responding or has been disconnected").
I really like using the music manager app to create and synch playlists so would prefer not to have to drag and drop. And I know it was working before...any thoughts?
I am on Windows 7 and stock but rooted S4.

Related

[Mysteriously solved] Can't transfer files to/from internal storage via USB

Hello. Today I wanted to transfer a movie from my PC to my N7 aaaand... something has happened.
When I go to my internal storage on my PC it doesn't show the blue bar below the name that tells how much free space I have: http://i.imgur.com/kOSjhb3.jpg
When I try to copy a file from the internal storage to the PC it says "Undefined error"
http://i.imgur.com/AZrgG8Y.jpg
And when I try to copy a file from the PC to the internal storage it shows that it's copying but the bar doesn't move and after 5-10 mins it says "The device has either stopped responding or has been disconnected."
http://imgur.com/OuthPXg (this pic was taken from Google images, I think the person who captured it had the same problem :cyclops
I tried with USB debugging on and off, redownloading and reinstalling drivers, rebooting - nothing.
I did a clean install with the Android 4.3 factory image a couple of days ago but I don't see how that can be a problem because yesterday I copied a bunch of avi. files to my tablet and today it just doesn't want to do that. *sigh* technology...
Have you tried using ADB to push or pull?
I have problems copying only if I'm not using the original N7 cable. Using the original cable, I get fast, reliable read/write throughput between my N7 and pc. I have one 3rd party cable that when I use it to copy from pc to N7 the 'copying' window comes up, but doesn't show the file copying and eventually hangs, but the file does copy and appears on the N7.
Username invalid said:
Have you tried using ADB to push or pull?
Click to expand...
Click to collapse
What ?
And I am using the original USB cable
http://forum.xda-developers.com/showthread.php?t=2141817
Username invalid said:
http://forum.xda-developers.com/showthread.php?t=2141817
Click to expand...
Click to collapse
Well that's great but I wanna fix this. My little brother won't know how to use this.
Ok I just checked now and it everything was ok. I have no idea what happened but now everything seems to be working fine, I am transfering my movie now

[SOLVED] This device has either stopped responding or has been disconnected.

Whenever I plug in my S4, it seems fine. Drivers are installed correctly since I rooted fine and that also means the USB is fine.
The problem arises when I try to copy any file to my phone. It plugs in, allows me to switch it between Camera (PTP) and Media Device (MTP). I have tried turning USB Debugging on and off when transferring files and on both Camera and Media Device.
When I copy a device into any folder or the main card or phone directory, it starts copying, the green bar stops and then after a second the following message comes up:
"This device has either stopped responding or has been disconnected."
It allows me to Stop copying or Skip this file... which is the only file.
Any ideas on what is causing this and what I could do to try and fix it?
Use a different cable or usb port. Something is causing the phone to stop communicating with the computer. Also, make sure you don't have any power saving features enabled that may be turning of power to the usb port in Windows.
I've tried that and it still has the same issue.
Just unrooted and performed a factory reset. My phone is totally stock and doesn't allow me to copy any files onto it.
Does anyone have any idea?
[SOLVED]
Solved this by taking out my SD card, restarting my phone, putting the SD card back in and formatting it.
You can format by going into Settings > More > Storage > (Scroll to bottom) Format SD Card
That's right, it was not easy to find... Thanks!
cruise350 said:
Use a different cable or usb port. Something is causing the phone to stop communicating with the computer. Also, make sure you don't have any power saving features enabled that may be turning of power to the usb port in Windows.
Click to expand...
Click to collapse
Effectively, you have to turn off the ENERGIE ECO on your Tablet.
another way to see that the SDCARD is not responding, is to browse inside the Folders. They seems to be empty.
regards:good:
connection problem solved
FeversMirrors said:
Whenever I plug in my S4, it seems fine. Drivers are installed correctly since I rooted fine and that also means the USB is fine.
The problem arises when I try to copy any file to my phone. It plugs in, allows me to switch it between Camera (PTP) and Media Device (MTP). I have tried turning USB Debugging on and off when transferring files and on both Camera and Media Device.
When I copy a device into any folder or the main card or phone directory, it starts copying, the green bar stops and then after a second the following message comes up:
"This device has either stopped responding or has been disconnected."
It allows me to Stop copying or Skip this file... which is the only file.
Any ideas on what is causing this and what I could do to try and fix it?
Click to expand...
Click to collapse
i was getting the same problem,so i uninstalled the driver and then connected the mobile .
secondly i also have installed wondershare mogile go on my mobile and pc , so when i connected my mobile to pc after uninstalling the driver the mobile go pop up came up for usb installation and it asked for installing the usb driver for mobile go ,it asked me to swithonn the usb debugging ,and it installed the driver then it just worked fine .
may be it was a mobile go problem (any software) or Driver Problem but it helped so no need to format,reset or remove your card . just try this and tell wat helped.thank you.
This is a Driver Problem.
All I had to do was plug the usb cable into the usb port that i installed the device to. My PC won't read the phone right from any other USB port. I hope this helps
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
it didn't work for me
you have to fix permissions
it happened to me on my gt-n7100 (Galaxy Note II ) with android 4.4.2, you have to install TWRP (Team Win Recovery Project see how then reboot into recovery select ''advanced'' hen ''Fix Permissions'' that worked for me
you can use chmod to fix this it works too
hudtwalcker said:
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
Click to expand...
Click to collapse
:good::good::good:thanks a lot bruh, here i was thinkin i did somethin wrong on my phone but it was the file that had the problem, and the reason for the error
midoucaca said:
it happened to me on my gt-n7100 (Galaxy Note II ) with android 4.4.2, you have to install TWRP (Team Win Recovery Project see how then reboot into recovery select ''advanced'' hen ''Fix Permissions'' that worked for me
you can use chmod to fix this it works too
Click to expand...
Click to collapse
!!!
This did it for me. I already had TWRP installed and after quickly doing this I was able to copy to/from my SD card. It also fixed the problems I was having copying/moving things from internal storage to the SD card using ES.
FYI, It also caused XPosed to break until I rebooted again.
THANKS SO MUCH!
Doing this now, thanks so much! Wonder why that happens.
Didn't work unfortunately. Other files seem to be moving over just fine. All except this 1.6GB file (checked space, that's not the issue), where I cannot send either to Internal or SD Card. Maybe it's a corrupt file?
JJ
eNonsense said:
!!!
This did it for me. I already had TWRP installed and after quickly doing this I was able to copy to/from my SD card. It also fixed the problems I was having copying/moving things from internal storage to the SD card using ES.
FYI, It also caused XPosed to break until I rebooted again.
THANKS SO MUCH!
Click to expand...
Click to collapse
hudtwalcker said:
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
Click to expand...
Click to collapse
Yeah! Exactly! I was trying to copy an unfinished movie that was still downloading in torrent. It was stuck at 98.8% and it was playing fine in my computer. Only this file was not copying in my phone. and anyways i couldn't get it to my phone because it never downloaded 100% due to lack of peers, and i could copy other files. This means MTP mode does not allow to copy corrupt or half files and there is no mass transfer mode now a days...
---------- Post added at 08:53 PM ---------- Previous post was at 08:52 PM ----------
I was able to copy the unfinished file by mounting External SD in TWRP btw....
FeversMirrors said:
Whenever I plug in my S4, it seems fine. Drivers are installed correctly since I rooted fine and that also means the USB is fine.
The problem arises when I try to copy any file to my phone. It plugs in, allows me to switch it between Camera (PTP) and Media Device (MTP). I have tried turning USB Debugging on and off when transferring files and on both Camera and Media Device.
When I copy a device into any folder or the main card or phone directory, it starts copying, the green bar stops and then after a second the following message comes up:
"This device has either stopped responding or has been disconnected."
It allows me to Stop copying or Skip this file... which is the only file.
Any ideas on what is causing this and what I could do to try and fix it?
Click to expand...
Click to collapse
I've changed the file type which was a (.zip) to a (.mp3) and transferred the file. It worked.
hudtwalcker said:
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
Click to expand...
Click to collapse
This is the answer to this thread!
Guys this is dumb but instead of moving the file that wasn't working onto my SD card, I just moved it to my phone and it worked the first time.
Another fix - go to usb options, set to use as USB 3.0 device
Since this is the first thread that seems to come up when I googled the issue, I'll post the fix here...
though I'm on a Galaxy S5, not the S4. I'm guessing it's the same deal.
When I plugged in with USB and tried to copy a 1.2 gig file, it gave me the error message, though many large files had worked in the past.
I tried a reboot, pulling the SD card, and making sure my USB hubs didn't have the "let windows shut this off to save power" option checked.
So I tried pressing the "Connected as a media device via USB" notification when I slide the notification bar down. There are 3 options, MTP, PTP, or USB 3.0.
I changed to USB 3.0 and the file copied fine, and much faster too, about 1.5 or 2 minutes for 1.2 gigs.
This actually works.... - Raj

Some Files Not Showing After Update to 6.0.1

I am not rooted. I can access my phone through Windows 10. But I cannot see all my folders. The 2 that I am having problems with are my Camera and Music folders. Some of the files are there. When I use ES File Explorer I can see and access them fine. Right now I cannot pull off any of the photos or videos I take. This all happend after upgrading to 6.0.1. I have tried 2 different cables and 2 different computers with the same results. I have made sure that USB Debugging is enabled. I also made sure that I had PTP and MTP enabled. Also upgraded to the latest 6P drivers for Windows 10. Any ideas?
I'm having this issue on 6.0. I'm thinking it was a Windows update that caused the problem rather than a Google one. Yes, I've got good drivers, stock cable, MTP. Tried on Win7/10, USB 2.0 and 3.0 The Music/Photo files/Folders are on the device, but unable to be seen via PC Explorer. If I try and copy an existing music subfolder from PC to the 6P's /Music folder, I get an error, but I can copy a folder to the 6p if it's not already there.
osetivo said:
I'm having this issue on 6.0. I'm thinking it was a Windows update that caused the problem rather than a Google one. Yes, I've got good drivers, stock cable, MTP. Tried on Win7/10, USB 2.0 and 3.0 The Music/Photo files/Folders are on the device, but unable to be seen via PC Explorer. If I try and copy an existing music subfolder from PC to the 6P's /Music folder, I get an error, but I can copy a folder to the 6p if it's not already there.
Click to expand...
Click to collapse
Same on Nexus 6P, on 6.0.1 (but not on 6.0). I'm trying to copy some photos to my PC (Windows 10) and my PC sees the DCIM folder but none of the files inside of it. I tried uninstalling and reinstalling the drivers through Nexus root toolkit but still no luck I rebooted both the phone and my PC, no luck. It does let me put files into the DCIM folder and it can see them after disconnecting and reconnecting. I also tried MTP, PTP and USB debugging and none worked. I guess I'll wait for the next Android update and keep using pushbullet.
I'm having a similar issue except not on 6.0.1. Can't view photos I've taken last Sunday but all my November photos are showing via MTP. My moto x had this same issue where recent photos wouldn't show. My PC is running Ubuntu, not Windows.
I just performed a factory reset. Windows 10 now sees both folders. Hopefully they will roll out a fix soon.
All I did was change USB from charging to File Transfer and all my folders are showing in Windows 10, fully updated and my 6p on 6.0.1, just flashed it
This solution worked for me. Clean cache and data files for the external storage app and media storage app. After rebooting, the files will be rebuilt (may take a couple of minutes) and then you will see your files again. I did it and the 1st to show up was my music folder then all of the other folders. At first, I had no folders (kind of freaked me out) but they started to show up one by one. Good luck.
https://productforums.google.com/forum/#!topic/nexus/UqQZmSd7hAg;context-place=topicsearch/6.0.1$20dcim
steelew said:
This solution worked for me. Clean cache and data files for the external storage app and media storage app. After rebooting, the files will be rebuilt (may take a couple of minutes) and then you will see your files again. I did it and the 1st to show up was my music folder then all of the other folders. At first, I had no folders (kind of freaked me out) but they started to show up one by one. Good luck.
https://productforums.google.com/forum/#!topic/nexus/UqQZmSd7hAg;context-place=topicsearch/6.0.1$20dcim
Click to expand...
Click to collapse
By doing this will you lose any of your files?
I didn't.
The 'Clean cache and data files for the external storage app and media storage app' solution worked for me on my Zenphone 2. Files didn't appeared right after reboot, took a couple minutes and they gradually showed up. Didn't lose anything.
Many thx!
Somehow digging up this "old" thread.
Tried above "Media Storage" and "External Storage" system apps data/cache wiping solution, ended up seeing even less folders/files on PC !
Real solution given today by @AzraelsKiss :
Reboot under recovery (TWRP for me, I guess other recoveries would just work the same), plug your phone into PC, all the phone's folders/files will be visible using PC file explorer just as it's an external HD !

Blank files or none at all in MTP

I'm about at my wits end with this issue and I don't know where to look for a fix.
Basically my Galaxy S6 Edge+ (SM-G928V, Android 5.1.1) will mount to my PC and I won't be able to access the files. I open the phone's drive and I usually get several unlabeled hard-drive thumbnails along with a few 0b blank files (File type: File).
In addition if I try to manually copy a file to the phone while it is in this condition I get the error dialog "The device has either stopped responding or has been disconnected." I usually use Winamp to sync files to my phone and this prevents me from doing so.
I have tried dumping the system cache to fix this to no avail.
I have done a factory reset 3 times. It fixes the problem initially for about 2 plug ins and then reverts. Anytime I want to add new music, I have to factory reset.
I have updated the portable device drivers on my computer.
I have enabled developer mode and switched from MTP to PTP back to MTP.
I have tried using a different USB cable.
I have also tried booting the phone from safemode. Didn't fix the problem
I don't know what to do anymore. I suspect the issue may be with Windows 10 itself because I can access the files fine on the phone.
I have been using Windows 10 since last summer. I have had this phone since October. This issue only appeared this past week
I have no SD card to remove, this might as well be an iPhone.
Any help would be very much appreciated.
Thank you.

Disconnecting / crashing and failing of storage via usb [Windows]

Hey guys,
I am having major usb storage issues.
copying files to phone mostly aborts or gets stuck
the green loading bar on top of windows explorer is running and loading hours when I click on folders. But sometimes it works totally normal
sometimes I get the message that the device stopped working but the phone works well
I have to re-plug the phone many times to copy files
when I try to go back a folder the window sometimes freezes
On my phone everything works fine with the storage.
Also every other device works fine on my computer.
What can it be? What can I do to fix it?
Cable or usb port @ fault

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