Instability in 4.3 (stock, unrooted) - Nexus 4 Q&A, Help & Troubleshooting

Hi Guys
I got a Nexus 4 a few days ago, coming from a Nexus S. I haven't touched it (rooted, unlocked etc.) so it's completely stock.
I got the update notification for 4.3 a few minutes after I switched the phone on. I let it finish downloading all of the apps before applying the update.
Now after using the phone for a few days I have been getting a few reboots out of nowhere... one was using Snapchat, second one was switching from front facing camera to rear camera in the camera app and the third happened when hanging up a call.
This is completely foreign for me coming from the NS as it was rock solid on pretty much any rom I tried. Lastly I was on a stock 4.1.2 rom which just kept going without any hiccups at all (and still is, gf got the NS now)
Anybody else experiencing similar issues?

bjornvil said:
Hi Guys
I got a Nexus 4 a few days ago, coming from a Nexus S. I haven't touched it (rooted, unlocked etc.) so it's completely stock.
I got the update notification for 4.3 a few minutes after I switched the phone on. I let it finish downloading all of the apps before applying the update.
Now after using the phone for a few days I have been getting a few reboots out of nowhere... one was using Snapchat, second one was switching from front facing camera to rear camera in the camera app and the third happened when hanging up a call.
This is completely foreign for me coming from the NS as it was rock solid on pretty much any rom I tried. Lastly I was on a stock 4.1.2 rom which just kept going without any hiccups at all (and still is, gf got the NS now)
Anybody else experiencing similar issues?
Click to expand...
Click to collapse
I actually got a few reboots after updating to 4.3. While trying to take a photo with cameraZoom. Happened in the middle of the desert though so i blamed it to the heat.
But it is kinda strange that both your reboots and mine are camera related and occured after 4.3...

Snapchat has a few issues on 4.3, it randomly reboots for me as well.

Related

Ready to go back to N1.

I bought my NS back in February. And have had issues.with:
Phone calls not going in
Dropped calls
GPS problems
Random reboots.
Loops when it reboots and weird colors (8bit?)
Wifi problems (have to be almost next to the router)
Lag at times (with stock browser and Firefox)
However, I'm going to miss:
The screen. (Bigger)
The storage. (1GB vs 256MB I think)
So what do you guys think? All the NS problems I have seen on stock, CM7, CM7 nightlies, Bionix NS. With different kernels. So I come to believe its the phone.
Sent from my Nexus S using Tapatalk
radzuky said:
I bought my NS back in February. And have had issues.with:
Phone calls not going in
Dropped calls
GPS problems
Random reboots.
Loops when it reboots and weird colors (8bit?)
Wifi problems (have to be almost next to the router)
Lag at times (with stock browser and Firefox)
However, I'm going to miss:
The screen. (Bigger)
The storage. (1GB vs 256MB I think)
So what do you guys think? All the NS problems I have seen on stock, CM7, CM7 nightlies, Bionix NS. With different kernels. So I come to believe its the phone.
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
If you're seeing all of the above on stock after wiping cache/dalvik-cache then you need a new phone (Assuming you had no call issues with your N1 on t-mo in the same area) - these are not normal "bugs".
The browser could be better, I agree, but I've never had any of those other things on the stock ROM. Sounds to me like you either have a bad phone or run bad ROMs. Never used anything other than stock personally, so I can't tell you anything useful about that.
I've had none of your problems, and now when Dice Player was released, I haven't got a single bad thing to say about this phone, it's amazing.
I have a NS since december 20ths and had some bugs that you mention, but now they were gone. No more reboots and gps is fine..
Im running full stock...
maybe your unit is damaged
Ive had since release back in dec
-Think i had like 2 dropped calls but found it was when i took phone away from my ear id accidentally hit end button when i put back to my ear...
sensor wasn't quick to react
-A few reboots but was becasue i was using a dev kernel and it was in early stage not to mention i was OC.
-Not a single problem with GPS
-WIFI always works FYI i piggyback off my neighbors wifi when needed so we have quite a distance from each other
-Yes there is browser lag its becasue its not using hardware acceleration...blame that on google not the actual phone hardware
OP sounds like you need a replacement
this phone is miles above the N1.

Enough with the rebooting already!

I know there are lots of threads about problems with the Atrix including rebooting. What I haven't seen is any consensus on what to do about it. Mine reboots randomly 2 or 3 times a day. Sometimes when I'm on a call or using maps or just sitting idle.
Its happened on and off through all software versions. I'm currently running latest OTA (rooted) but otherwise stock. Is it a software bug to be fixed? Is it bad hardware? Should I seek replacement?
I love my Atrix and am really looking forward to Gingerbread next month. Is it too much to hope that this next update will solve the rebooting issue?
Flame away!
wookiebush said:
I know there are lots of threads about problems with the Atrix including rebooting. What I haven't seen is any consensus on what to do about it. Mine reboots randomly 2 or 3 times a day. Sometimes when I'm on a call or using maps or just sitting idle.
Its happened on and off through all software versions. I'm currently running latest OTA (rooted) but otherwise stock. Is it a software bug to be fixed? Is it bad hardware? Should I seek replacement?
I love my Atrix and am really looking forward to Gingerbread next month. Is it too much to hope that this next update will solve the rebooting issue?
Flame away!
Click to expand...
Click to collapse
What launcher are you using? I ask because Now that I've swapped from LP+ to ADW EX I rarely get a "reboot" anymore. On the other threads you may have read that its possible you are experiencing a graphical shell crash and not a reboot.
I'm currently using apb 3d shell. But also occurred with LP. When the reboot happens, it goes all the way dark and proceeds through the whole boot animation. Seems like a reboot to me.
Sent from my MB860 using Tapatalk
yeah mine randomly reboots too... its happened more lately -- but still only once a week maybe..
It happened once when I had GPS on -- my only guess is there has to be something with incoming/outgoing data where the phone resets itself to clear something out? i dont know jack sh1t about smartphones, but I do know that the times Ive caught it rebooting I noticed the phone being very sluggish and data trickling in even though I'm in a good service area.
wait for the GB update, it is supposed to fix the issue according to the reports. I personally have not had a single reboot using ADW EX.
I had the random reboot issue when I first got my phone in March. The beginning of April I reflashed stock sbf updated to latest version then got gingerblur (currently running gingerblur 4) haven't had a random reboot since I started using gingerblur maybe try that? I don't know that's what fixed it for me I just know it never random reboots since I did this. My two cents take it or leave it

rebooting whilst using the camera?

anyone else had a reboot when using the camera? had a couple now.
Yes I have, went to the camera through the lock screen widget. Took a picture swiped right to go to the gallery and it froze up and rebooted.
I haven't had any reboots yet. I've used both the stock camera and Camera Zoom FX app. Are you on the latest OTA update?
Yea i updated as soon as the update showed.
After the reboots i powered the phone off and on again and have taken a further 20 odd random snaps and have fingers crossed not had it happen since
Not that it should make any difference but i did have the phone volume lowered completely to silent to get rid of the shutter noise when the reboots occurred
Sent from my Nexus 4 using Tapatalk 2
alpha beta gaga said:
Yea i updated as soon as the update showed.
After the reboots i powered the phone off and on again and have taken a further 20 odd random snaps and have fingers crossed not had it happen since
Not that it should make any difference but i did have the phone volume lowered completely to silent to get rid of the shutter noise when the reboots occurred
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I haven't updated yet but haven't had any problems so far. I lowered my volume to silent and still don't have problems (doubt this would matter). Do let us know if it happens again! I'll be updating to the latest OTA tonight and test it out then.
before i get too deep into using the phone, think i'm going to reset to factory and start again. once done i'll give the camera a full going over see what occurs. hopefully nothing more but we'll see
i just had two random reboots after using the camera?
Is it still happening to people?
it hasn't happened since my first post yesterday. I reset the phone today and used the camera with various settings taking a mix of shots but all has been well today so who knows what is going on!
Sent from my Nexus 4 using Tapatalk 2
i charged it and i havent had any reboots since then so maybe its gone. Do you have 2 camera apks too?
just the stock camera
Sent from my Nexus 4 using Tapatalk 2

Does the N10 still have its problems?

I've heard the device will do things like restart randomly, and have some other misc issues - is that fixed with later releases of it or is it still an issue?
I never got any og those problems with my N10, maybe others do i dont know. Mine runs very well and the best tablet i have used
Sent from my GT-I9300 using xda app-developers app
Bipedial said:
I've heard the device will do things like restart randomly, and have some other misc issues - is that fixed with later releases of it or is it still an issue?
Click to expand...
Click to collapse
My N10 suffers from random reboots and memory leaks every couple days. But after flashing a 4.3 rom those problems almost dissapear with the updated Mali drivers from Samsung
So right now its a no issue, at least for me
Had screen flicker, but went away with the kit kat update (fingers still crossed).
Only had one reboot and that was on 4.3.
Sent from my Nexus 7 using xda app-developers app
I've been using mine for almost over a week. It came with 4.2.x and asked for update to 4.3 right after unpacking. Never had a single problem for a week with 4.3 and now using 4.4 which i manually updated. Still had no problems.
No problems here too..
The reason that you maybe find much 'complains' is because people with a problem are searching for a fix. But hou never hear a word from people without problems.. Well until now
I really love this tablet. Fast and oh te screen.
Sent from my Galaxy Nexus using XDA Premium HD app
On 4.3 I got
- screen flickering
- random reboots after heavy apps (like reading big sized PDF in acrobat)
After 4.4 I haven't seen those issues yet.
Sent from my Nexus 5 using xda app-developers app
I've not had too many issues with my N10. I've mostly been running CM10.2 on it, but I've put KitKat on it now and it's purring like a happy cat.
Solid with 4.4 so far.
4.3 eliminated a number of the screen issues with the updated Mali drivers. Looks like they were updated further under 4.4 as the Google site shows new binaries for 4.4.
I'm running stock 4.4 and have 0 issues. Didn't with 4.3 either. Can't say for anything earlier, I'm newer to the device.
Still running 4.3 here, but mine reboots randomly a couple of times a week.
Waiting to see what 4.4 will do.
Sent from my Nexus 10 using XDA Premium HD app
I had massive problems before, but it works like a charm since 4.4!
Gesendet von meinem Nexus 10 mit Tapatalk 4
4.4 seems so far (over two days uptime with Chrome installed!) to have fixed the massive memory leaks on this device.. 4.3 never seemed to release memory correctly and SystemUI would bloat to 200MB and completely implode on itself. Now it seems memory is releasing fine, and SystemUI is fluctuating in memory usage like it should be now..
I was given an N10 for my bday back on Sept 30 and its gotten almost daily use. I can say with full confidence that I have experienced ZERO problems. No memory leaks (if its going on I cant tell...the performance is snappy as hell!) no light bleed and definitely no random reboots. I have thrown the most hardware intensive games at it and they all work better than I had hoped for. It does exactly what I want it to do when I want it to do it.
I've had it for about half a year and used daily and I've had one or two reboots during that time, quite long ago now, otherwise it's been perfectly smooth and had no issues.
The photo editor crashes while editing large images (probably runs out of memory), haven't tried it on 4.4. But that's really not a issue as I normally use Photoshop on my pc anyway.
So far I never had any other issues at all, no random reboots or anything else. 4.3 was running smoothly as is 4.4 which I have now. The only modifications I have made are rooting it so I can use certain apps, and I didn't even have to reroot after the 4.4 ota.
tldr: mine works like a charm.
Sent from my Nexus 10 using xda app-developers app
Mine suffers extremely bad with memory leaks and random reboots when I have Location Services on. If I turn Location off, it doesn't reboot but after 30 hours or so, it slows to a complete crawl and redraws the launcher every 2 seconds thus making me have to manually reboot it. It's usable and I still use it every day, but I'm definitely not ecstatic with it and I'll likely replace it as soon as another tablet running stock Android and with a beautiful screen comes along. Hopefully I'm not waiting too long.
I get a reboot on average every 3 days. Usually while in the browser.. Screen will just flash white and reboots.. Never slows down before had.. No sign of trouble either..
Sent from my Nexus 10
I haven't had any reboots from the browser yet, but I did get a hard freeze while using the HBO app yesterday. That's actually new, never saw it before the update so hopefully it's just a one time thing.
Bipedial said:
I've heard the device will do things like restart randomly, and have some other misc issues - is that fixed with later releases of it or is it still an issue?
Click to expand...
Click to collapse
I'm having problems with any rom later than 4.2. The 4.3 roms cause random reboots, and 4.4 will not install.... Something about some E: error.
I've gotten into the habit of wiping for factory reset before every flash.....so I have no idea why the problem with flashing the 4.4 roms. :silly:

Possible Camera Hardware Problem

Just over the past week I have been experiencing some trouble while taking a picture using HDR on my Nexus 4. I will open the app, activate HDR and my camera will make a few audible tick sounds and then the phone reboots. Now when I say audible, its a loud click which happens about 3 times. It doesn't happen every time and I can still take pictures, but randomly it will happen. I was running PA 4.5 with FK when it happened so I reverted to stock to see if it still happened and it does.
I have dropped my phone a few times but I have always had a case on it, using the Ringke Fusion. If anyone can shed some light on this it would be appreciated.
Sent from my Nexus 4 using Tapatalk
Banzai said:
Just over the past week I have been experiencing some trouble while taking a picture using HDR on my Nexus 4. I will open the app, activate HDR and my camera will make a few audible tick sounds and then the phone reboots. Now when I say audible, its a loud click which happens about 3 times. It doesn't happen every time and I can still take pictures, but randomly it will happen. I was running PA 4.5 with FK when it happened so I reverted to stock to see if it still happened and it does.
I have dropped my phone a few times but I have always had a case on it, using the Ringke Fusion. If anyone can shed some light on this it would be appreciated.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Hey,
I have this problem since I got the phone, whether i use stock rom or CM, especially in the Snapchat app.The phone does some little "knocks" and then reboot.
Meanwhile after 9 months and a Screen replacment by my self (now have little yellow tint "stamps" on the Screen :/) it´s only small Problem.
Greets
Manuel

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