[Q] Rogers Galaxy S4 - DTMF working but no sound... - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hi all,
I have a Galaxy S4 running the stock Rogers ROM. I hear the Waterdrop sounds when I use the dialer - this is OK, but after I get connected to a system (i.e. conference bridge, IVR, etc.), I don't hear DTMF tones when I press my keys. However, the far end system seems to respond OK, so I guess something is transmitted...
I tried calling myself to see if DTMF tones are being sounded, and yes they're being sent.
Is it expected that the Galaxy dialer doesn't play back any DTMF tones after it is connected?
Thanks.

... Doh, I guess no one else has a similar problem?

Related

How to key in command digit to generate DTMF during a call?

I am using Wizard with WM5.0. The phone software is the default one.
When you dial a service hotline, you normally hear the voice prompt: "English Press 1, French press 2"... How to press the 1 and send the DTMF touch tone over to the service provider? I tried press 1 but there is no DTMF tone generated?
Thanks in advance for anyone who can answer my question.
Strange - it's working (and has always worked with all the ROM's) great with my Wizard. In addition, Menu / Options /Phone / Keypad doesn't have any effect on what is sent out to the other party.
Try doing this with as many DTMF-based services as possible to find out whether it's a problem with the particular service you've called up or a generic one.
In the phone app, you should press "keypad" button to bring back the phone keys during the call to generate DTMF.
Hi, Menneisyys,
I have tried to call two different hotline. I failed to get throught the first question such as : "Press 1 for English, Press 2 for French...". It seems that these two service provider do not have problem as I can call them by my land wired phone.
Hi, micvario,
Yes, I am able to go to the Keypad. But pressing any digits does not send any thing to the hotline...
Very strange....
Hi, when you use the keypad, do digits appear on the screen and can you also hear the tones from the speaker? If so, I suspect the problem may be with the signal quality..
Hi, micvario,
Yes. The digit appear on screen and there is tone from the speaker....
ok,
1) you can call your own landline to listen if tones are really transmitted
2) check signal strenght; i guess if its zero or one bar only, you may not notice in speech but it could be a problem for tone processing at the other end... try to increase and try again..
3) if there are loud background sounds like music, traffic, this may also interfere with the tones..
Hi, micvario,
I made a mistake last time.... (Haven't try this for a few days).
When I press "1", "2".... during a call, I can't hear any DTMF tone generated.
Is mostly a hardware error or software error?
Thanks
wqiiqw
I'm having the same problem
I'm having the same problem. Since I'm using PV4 when I press the keypad I can hear the tone, but no DTMF are sent to the other side of the line.
No DTMF during call
I'm having the same problem. I can hear the tones and the numbers are displayed but not sent across the line. So, I can't delete voice mail. HELP! I also had some one on a voice call tell me they couldn't hear the tones.
Anything further on this? I have the same problem on my desire z. Can hear the tone on my end but no recognition on the receiving end...

Busy tone - turns speaker on

Anyone has the same problem???
When calling someone whos already on the phone, I get the usual busy tone - but on the Vario II's speaker (loud) (like it turns the speaker on automatically,... weird) Its annoying if I want to make a quite call at the office!
Yep, I get that as well! Effin' annoying it is as well when you've got the unit to your ear
I had this same issue once. I am using a HTC branded TyTN. My normal network is Cingular in the US, and I do not get this issue when using my Cingular SIM. I was recently in Singapore using a SingTel SIM, and the busy tone would come out the speaker. When I switched to a M1 SIM (also in Singapore, blasted SingTel does not allow data on prepaid!), I did not have the problem anymore. I also did not have this when using SMART prepaid in Manila or when using DTAC prepaid in Thailand. Also, I was using the stock TyTN ROM at the time. I have since switched to 1.35, but I have not had a chance to travel yet to see if the new ROM fixes the issue.
Same here. Really annoying.
Any solutions, guys?
Here is a fix, HKEY_CURRENT_USER/ControlPanel/Sounds/BusyTone and change the wavfile for a quieter one, I use the busytone.wav file which i think gets installed withe skype ( i am not quite sure where it is originally from, just found it in my windows directory).
Or you can just remove the letters from the 'script' entry there - as I posted earlier today, which will disable it completely.
I don't know if this has been asked/answered but when i dial a phone number using the keypad the sound of the keys goes through the external speaker on the phone- is there a reg edit to make dialing key sounds go through the earpiece and not the speaker?
Thanks
I have the busy tone problem with my O2 trion. I use the workaround of nathanlock and it works great. I also contacted HTC about the problem. They claim that they have never heard about it.
touch tones and busy tone really loud
I have the same issue. i'd really like to fix both. the busy tone is extremely loud, and the dialing tones let everyone in a 10 cubicle radius know you are making a call. I have a love hate relationship with my 8525. love the things it can do, hate the things it sometimes does....
found some sound keys for the dial buttons in the registry, but nothing that looks like volume settings for them.
I have the same issue! it was really anoying... not anymore
tone problem
Nero would you like to explain how you solved the problem
I'm also having the problem with the tones coming out of the speaker when dialling. Additionally when i push the red/orange phone button the phone makes a high pitched sounds from the speaker.
I really dont remember either of these problems a couple weeks ago when I finished properly flashing it. Some one mentioned skype. I did recently install that.
Same here. Strange problem.
workaround update: change "Script" value to "ap" for tone to play only once, and change "Sound" value to "busytone.wav" (comes in rom, at least for HTC TyTN) - it's not loud at all.
Keypad sound issue
I only have the keypad issue. I have looked around but have not been able to find a solution. I would like to have the sound from the keypad in the earphone not on the speaker.
Is this the way the tytn is setup or is it just the group here that has the issue?
Can your "Busy Tone" fix also fix the keypad speaker problem?
Softbank X01HT
HTC Hermes 200 - IPL 1.01 / SPL 1.40.Oli / ROM 3.24.0.4 / GSM 1.40.30.00 (WM6 LVSW Edition 2007/04/08) + Wifi update
I've solved the keypad issue by selecting "Off" in the Keypad combo box at the end of the Phone Setting Page.
I hope it helps.
Cheers
/Joseph
I not really sure where you set this option, keypad combo?
It may be me, but can you be more specific, please?
The option I've found is under Settings-> Phone
You may see three Combo lists: Ring type, Ring Tone and Keypad
For the Keypad you can have "Long Tones", "Short Tones" and "Off".
If you take the last one you won't hear anything when you press use the keypad for making a call.
/J.
Great got it, Thanks! How blind am I?
Solution to busy tone problem
I had the same problem regarding the busy tone going through the speaker. I also had the added aggravation that, after each time that problem happened, my calls would divert straight to voicemail until I soft reset.
Another problem I used to have was that if I had call waiting and tried to answer the waiting call, the phone would freeze and I would have to soft reset with the stylus.
I was using an SPV M3100 with the original Orange UK ROM in Spain, with a Vodafone Spain SIM.
I believe these are simply bugs in the early radio roms. They show up with unpredictable combinations of roaming or using different sims than those of the original ROM operator's.
I fixed both problems by upgrading my radio.
Hope that helps.

HTC Touch ELF incoming call no sound

Wonder anyone got this problem, make outgoing call or incoming call, no voice from
speaker. But if I press "Speaker On" during call I can hear the party voice. Playing
music song playback sound ok, only during call conversation can't hear any sound.
Any advice? Thanks.
I've exactly the same problem, but havn't found a solution jet!
has somebody found a solution jet. it's really anoying..
gijsje89 said:
I've exactly the same problem, but havn't found a solution jet!
has somebody found a solution jet. it's really anoying..
Click to expand...
Click to collapse
How long is your HTC Touch ? Mine is one year+ and if yours also a year+ phone, then
I probably can confirm the Touch got this problem and phone do not last long.
Same thing started happening to my Rogers elfin. On incoming calls, my microphone won't work unless I'm on speaker phone. I can't even make outgoing calls anymore. I keep getting the message "Call Ended".
I've tried flashing my original backup ROM and several different ROMS all with no success.
Anybody have any idea how to fix this please?
please a solution ....same problem
Try this:
During incoming call press volume button up. This isn't a tweak, it's just the normal settings. If it doesn't work you might have a hardware issue.

Voice command stopping ringtone without announcing

I'm new to the phone, had it about a week. I did a search for my issue and found a few threads, but none that were the same problem as mine. I'm new to the terminology, so maybe I was asking the wrong question. Here it goes anyways.
I have my phone Tmobile HTC HD2 (stock rom 2.13.531.1 (90963)) setup with Voice command on.
Under VC settings I have phone checked with announce incoming calls checked as well. Checked to play through phone speaker or wired headset. When I receive a call, it will "ring" with whatever ringtone i have selected for about 1 second before it stops "ringing". The call is still incoming, but no other sound is heard. As soon as I uncheck announce incoming calls, my phone "rings" normally again. I know it's bugged and doesn't work with the bluetooth currently, but I've seen posts where people say it should work for the phones speaker. Just trying to figure out what I've done wrong.
Thanks in advanced! Any help would be great.
Hrm no one ?

Cyanogenmod - Call Issues

I got this issue since 10.1 (and on 10.2) where i recieve phone calls.
1. The call comes in, and i pick it up but i can't hear the caller.
2. Sometimes the caller can hear me but i can't hear them.
3. Sometimes i can hear the caller but the call got noise
I had to return to stock ROM after this. It doesnt matter if i use a RC or nightly build. This also happens on my both S3 and S4? I have not modified the modem or any other files
Any suggestions on whats wrong?

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