Database Users

can't connect to any POP3/SMTP site that requires the use of SSL.

I recently got this email from att yahoo:
Dear AT&T Yahoo! Member,
We're making some security improvements to your AT&T Yahoo! service. These changes will affect members who send or receive email from a desktop or mobile client program, such as Microsoft Outlook, Microsoft Outlook Express, Eudora, Apple Mail, or Thunderbird.
To help us ensure the security of your email, you will need to change the settings on your desktop or mobile email client program.
you may take the following steps to change the settings on your desktop or mobile email client program:
Open your email client program.
Locate the email account settings for your particular client.
Change the POP server to pop.att.yahoo.com.
Change the SMTP server to smtp.att.yahoo.com.
Check the option labeled Use an encrypted connection (SSL) and change the SMTP port to 465.
Check the option labeled Use an encrypted connection (SSL) and change the POP3 port to 995.
Confirm the above settings then click OK.
I already tried my first comandment "Thou shalt not ask before search!" but alas I can't seem to find how to change ports on e-mail set up. I'm running wm6 but I don't know if wm5 had this abbilty as I didn't need it then. Any help would be great!

So, mabey I should have posted under wm6 & titled the post photon question. At the very least somebody would reply to flame me or something. lol

I had the same problem. Turned out to be the operator. They do not offer full Internet services, only WAP and unencrypted e-mail (i.e. no SSL). The problem sorted itself out after switching to another operator . . .

Add a colon then (port #, no spaces) after each in/Out server. That is how I have it set up with my 8525/ wm5

Thanks, I'll give that a shot. If not I guess I can open a hot mail account and forward email till att fixes the auto set up in August (per the "help" desk)

Problems with the default Exchange Mail Client

Hello,
I've just bought my Galaxy S.
I have problems with the default Exchange Email client from the phone.(is this Samsung one, or Android?).
At the begining it was working fine, without any issues.
I made a firmware update using Odin to I9000XWJG5 and it was not working anymore. When I was trying to configure it all the time I was getting "Unable to connect to open connection to server". I checked with a USB tracing tool and I saw that the email client is crashing.
Meantime I updated to the last VDF Romania verision I9000BUJF5, but the behaviour is the same.
What it is starnge is that I installed an Market Exchange Clent, Touchdown, and it is working just fine (using Active Sync connection to Exchange Server).
What do you think? Which can be the issue?
The funy thing is that with an other I9000 with the same software, is working the default Exchange Email client! So it is something with my hardware?
Thanks,
Mircea

I have same problem. Any solution? I use 3rd party like TouchDown and RoadSync are working fine. Is this ROM problem?

One more thing: the same behaviour is hapening if I try to configure yahoo mail!!! It is a problem with the embeded email client!
Sent from my GT-I9000 using XDA App

though touchdown works, but it doesn't integrate with the phone and other Widget.
Still prefer the Exchange client comes with SGS.
and looks mirceal has a more serious problem than i do, I only can't sync the calendar, unlike mirceal, can't sync anything

I have the exact same problem. Have you found a solution yet?
Thanks!

On my side I have already tested a lot of mail app and a lot of ROM ( australian JG2 I think and JFF, JM2, JM5, JG8 and JP3)
For all the 3rd party mail app ( htc work mail, k9, touch down) it basically works all the time
For the integrated mail app I had the following issues :
* Unable to connect to open connection to server for all the exchange account
* Unable to connect to open connection to server only on the subfolder ( the inbox was working)
* Unable to connect to open connection to server for the Hotmail
* Hotmail mail downloaded but not displayed ( can't even see the list of mail ... just the count on the first mail app page)
This problem occured only with some ROM and sometime with the same ROM it happened or not after a reboot
For instance on JFF, JG8 and JM5 I have never been able to see the mail coming from the subfolder of my exchange account.
I works fine with JM2 and JP3
For the calendar, I have seen only once working with JM2. With this ROM instand of having 1 exchange calendar I had several calendar coming from my exchange account ( one for every type of event like work, family, personal ....)
Now with JP3 the calendar doesnt sync so I have to use gmail to sync my exchange
So no solution to propose ...
Iwill install again tomorrow JM2 to see if the mail and calendar definitely works with this one
How did you check that the mail app was crashing through usb ?

Hello,
Good news from my side!
I found the issue I experienced.
The things are as follows: when you configure for the first time the default client, it's firstly connecting to ssl.samsungmobile.com server!!!! This I noticed only after I installed wireshark program on the mobile. My problem ead that I am using a separate APN for checking emails. This APN doesn't have access to internet. So it was impossible to reach that public server!!!! And the error was "unable to open a connection to server". It was speaking abot the samsung ssl server and not my company's Exchange Server!!!! Crazy thing.
So at the first time of email client connection setting I used the internet APN till the internal setting algorithm reaches the ssl.samsungmobile.com connection and when it tries to reach the Exchange Mail Server I switch to vpn APN. And the Exchange emails are working without any problem!
Try it!
Mircea
Sent from my GT-I9000 using XDA App

Hi,
can you please clarify what exactly have you done?
for some reason I have the same problem on WiFi as well.
(let alone that ssl.samsungmobile.com is not a valid address).

Same with Galaxy Tab - reason found
This is exactly the same problem on my tab.
literal translation: "connection with server impossible"
It seems, however, that the client is in contact with the server: when I enter a wrong username, the error throws immediatly; with the correct credentials it takes 3 times longer.
New findings:
Exchange 2010 does a good job logging EAS. Extract of the EAS dialog of my Galaxy Tab:
RequestBody :
<?xml version="1.0" encoding="utf-8" ?>
<FolderSync xmlns="FolderHierarchy:">
<SyncKey>0</SyncKey>
</FolderSync>
AccessState :
Blocked
AccessStateReason :
Policy
ResponseHeader :
HTTP/1.1 449 Retry after sending a PROVISION command
MS-Server-ActiveSync: 14.1
ResponseBody :
[No XmlResponse]
So, I can see that the mail client doesn't integrate with Exchange's security policies. Very bad job indeed, as TouchDown AND HTC (Desire:Froyo) do quite well.
Is somebody please going to request Samsung to speed up?

Exchange 2007 vs. 2010
I just discovered that on Galaxy Tab, the mail client can deal with an Exchange 2007 Server with security policies activated, but it cannot get the compliance check done with Exchange 2010.

This is a known issue with certain versions of Android OS on phones available from different manufacturers and service providers. The only verified solution that we know of at this moment has come thru this community, as 'Mitch Roberson' has written below, I have marked that as an 'Answer' as well.
Now, let me list some related details here for everyone's information.
Phones are actually running into a provisioning issue against Exchange 2010 Server. This is evident from the IIS logs pastd below by some users and the logs we have seen in Microsoft Support. For example, you will see the following in IIS Log:
2010-08-31 20:38:54 192.168.2.6 POST /Microsoft-Server-ActiveSync/default.eas Cmd=FolderSync&User=johndoe&DeviceId=validate&DeviceType=Android&
Log=V120_Ssnf:T_LdapC13_LdapL16_RpcC35_RpcL63_Ers1_Cpo19453_Fet20015_Pk0_
ErroreviceNotProvisioned_As:BlockedP_Mbx:mail.contoso.local_Dc:dc01.contoso.local_Throttle0_BudgetD)Conn%3a1%2cHangingConn%3a0%2cAD%3a%24null%2f%24null%2f1%25%2cCAS%3a%24null%2f%24null%2f1%25%2cAB%3a%24null%2f%24null%2f0%25%2cRPC%3a%24null%2f%24null%2f1%25%2cFC%3a1000%2f0%2cPolicy%3aDefaultThrottlingPolicy%5F7fd952bb-6275-4010-8c3e-bb47f4cea08f%2cNorm%5bResources%3a(Mdb)DB1(Health%3a-1%25%2cHistLoad%3a0)%2c(DC)dc01.contoso.local(Health%3a-1%25%2cHistLoad%3a0)%2c(DC)dc02.contoso.local(Health%3a-1%25%2cHistLoad%3a0)%2c%5d_ 443 contoso\johndoe 75.204.200.137 Android/0.3 449 0 64 20734
You can see that the Android mobile device is sending a 'FolderSync' EAS command to server for user JohnDoe with the DeviceID = Validate and Type = Android, and is being blocked by Exchange as it is not responding properly to the provision command from server. This is implemented thru Default Throttling Policy and the error it geenrates is error code: 449 (which essentially means device provisioning has failed). Generally this happens when client does not respond properly to provisioning commands from server where server informs mobile device that there are certain EAS policies applied by the Exchange Server Administrator and device needs to acknowledge those for implementation. This happens mostly when the device does not support all or a subset of EAS policies being implemented by the Exchange Server Administrator.
If you bring up the EMS command prompt and enter the following command, you will see the following output (similar to what we saw above in IIS Log):
Output of “Get-ActiveSyncDeviceStatistics -mailbox:johndoe”: (truncated)
RunspaceId : f0323f7c-b3a6-4102-ab5b-d1df0464e318
FirstSyncTime : 8/31/2010 8:38:34 PM
DeviceType : Android
DeviceID : validate
DeviceUserAgent : Android/0.3
DeviceModel : Android
DeviceEnableOutboundSMS : False
Identity : contoso.local/Test/John Doe/ExchangeActiveSyncDevices/Android§validate
Guid : a5750d0c-189c-4ccc-9b22-e5c87845f5c0
IsRemoteWipeSupported : False
Status : DeviceOk
DeviceAccessState : Blocked
DeviceAccessStateReason : Policy
DevicePolicyApplied : Corp
DevicePolicyApplicationStatus :NotApplied
DeviceActiveSyncVersion : 12.0
NumberOfFoldersSynced : 0
We have seen this issue mostly with devices using Android 2.1, users who have been able to update their devices with Android 2.2 somehow, stopped running into this issue, without making any changes on the server side.
I contacted HTC Support (on 9/28 via http://www.htc.com/us/support/e-mail) about this issue and they responded (like other users have reported here), please keep in mind this can change at any time in future, so please contact HTC Support directly for updates:
"At this time we do not have any Android based device that will sync with an Exchange 2010 Server. We may provide future Android devices that do offer this. However, as there is currently no release information for any upcoming devices, we encourage you to continually visit HTC’s product page at http://www.htc.com/us"
While working on this issue we also discovered that Android provided limited support for EAS policies and is working to continually improve it in their upcoming versions. For more information, please see related posts below. Again, this information is subject to change at any moment, so please refer to Android website (http://code.google.com/p/android/issues/list) for current info.
1. http://code.google.com/p/android/issues/detail?id=9426 : "we only support the basic (EAS 2.5) features in Froyo. So if your server requires, for example, password history or expiration, or complex characters, then it won't be provisionable in Froyo. Our goal is to provide more policy support in future versions, but for now we support - password (PIN/alpha), minimum characters, max. fails to wipe, inactivity timeout, and remote wipe.”
2. Exchange Device Password policy not enforced when "Allow non-provisionable devices" is selected: http://code.google.com/p/android/issues/detail?id=8601
Fix for this issue is in the Android 2.2.1 Update, released recently (for Nexus One users, may not be available thru other service providers at this time, contact your service provider for any updates that they can provide for your device), Android now implements the policies it can rather than ignoring all policies and thus it can successfully sync with the server.
Hope this helps!

[Q] Push Email on Galaxy 3

Hi,
I am using Galaxy 3 I5801 with Android 2.1.
I browsed the internet and found confusing opinions about push email on my device.
All I want to know is:
1. Can I use Push email on my Galaxy 3 just like I use on a Blackberry
i.e. I pay a fixed charge for unlimited email receiving and sending to my service provider(airtel) on my device. However, this charge does not cover any Internet browsing (GPRS) charges.
2. Can I configure my corporate email account (not gmail or yahoo) on to my phone using push mail?
Hope my question is valid and understood.

aalekh87 said:
Hi,
I am using Galaxy 3 I5801 with Android 2.1.
I browsed the internet and found confusing opinions about push email on my device.
All I want to know is:
1. Can I use Push email on my Galaxy 3 just like I use on a Blackberry
i.e. I pay a fixed charge for unlimited email receiving and sending to my service provider(airtel) on my device. However, this charge does not cover any Internet browsing (GPRS) charges.
2. Can I configure my corporate email account (not gmail or yahoo) on to my phone using push mail?
Hope my question is valid and understood.
Click to expand...
Click to collapse
yes you can, in the email app. i have my college email configured (had it on eclair and have it now on jpb)
there are also other apps that support corporate accounts, like k9. though i havent tried any

thanks for the reply
thanks for the reply mate.
what I understood out of this is that
1) I contact Airtel (my service provider) and ask them to activate push email on my connection and tell them the plan that I want.
2) configure my corporate email account on my galaxy 3 using K9 or like application
Is this the way to go?

aalekh87 said:
thanks for the reply mate.
what I understood out of this is that
1) I contact Airtel (my service provider) and ask them to activate push email on my connection and tell them the plan that I want.
2) configure my corporate email account on my galaxy 3 using K9 or like application
Is this the way to go?
Click to expand...
Click to collapse
Im not sure about step 1, since I am not in the same situation (I dont have a special service for email - I use "regular" internet). I do think that if you are already paying for it that you dont have to, but you there is no risk in contacting airtel, is there, so why not contact them?

I am , as well, facing issues configuring my corporate exchange email account on Samsung Galaxy 3 I5801.
1. I have a monthly GPRS plan (from Vodafone).
2. In order to configure the email account, I entered the email id and password,
3. I opt for the exchange account option.
4. I enter the domain\userid and password ( password is pre-populated)
5. I then enter the outlook web acess URL of my corporate exchange server and then it tries to get the incoming server settings. Doesn
t work - Get an error message " Unable to open connection to the server"
6. I then re try with the exchange server details ( as configured in my PC outlook client), it tries to get the incoming server settings. Doesn
t work - Get an error message " Unable to open connection to the server"
7. I have tried with all combinations of uppercase / lowercase - no luck at all.
8. Interestingly the google mail which gets auto-configured works well !!!
Can I get some help please ?

vj2011 said:
I am , as well, facing issues configuring my corporate exchange email account on Samsung Galaxy 3 I5801.
1. I have a monthly GPRS plan (from Vodafone).
2. In order to configure the email account, I entered the email id and password,
3. I opt for the exchange account option.
4. I enter the domain\userid and password ( password is pre-populated)
5. I then enter the outlook web acess URL of my corporate exchange server and then it tries to get the incoming server settings. Doesn
t work - Get an error message " Unable to open connection to the server"
6. I then re try with the exchange server details ( as configured in my PC outlook client), it tries to get the incoming server settings. Doesn
t work - Get an error message " Unable to open connection to the server"
7. I have tried with all combinations of uppercase / lowercase - no luck at all.
8. Interestingly the google mail which gets auto-configured works well !!!
Can I get some help please ?
Click to expand...
Click to collapse
My experience:
in the email app:
1.add account
2.email addres:
[email protected]
Password:
********** (you are not getting that )
3. next-> exchange account ->
4. I then get:
Domain user name:
\borisivan.babic
Password:
**********
Exchange server:
student.fsr.ba
use secure check
accept all not checked.
5. I change
domain user name to
[email protected]
and
Exchange server to:
pod51007.outlook.com
and it works for me.
Dunno about your exact server setup, so you might have to put something else instead of pod51007.outlook.com however, if it is from microsoft try that.

Thanks mate !
Tried the "pod51..." server details too , unfortunately it doesn't work, I will have to check with the system admin team within my organization to get the server details.

vj2011 said:
Thanks mate !
Tried the "pod51..." server details too , unfortunately it doesn't work, I will have to check with the system admin team within my organization to get the server details.
Click to expand...
Click to collapse
np. you should be able to find it yourself, after you login on your pc. though im not sure i can help you that much with that.

[Q] Device Administrators

what is this ? Under
location and security there is a tab
called
select device administrators

Its support for enterprise applications by offering the Android Device Administration.
Eg. The the default email client application implements this. So if your email client connects to any enterprise exchange server. The exchange administrator forces some security policies like password/Pin to be used on your device. Also in case your device is stolen/lost the exchange administrator can remotely wipe to restore factory defaults.
Hope you got it !!!

one more thing it allows is
there are some apps which turn off your lockscreen nd lock the deivce during some call nd whn using a case and so on
it helps them

[Q] problems configuring exchange

Hello everyone,
Taking advantage of the USA trip of a friend, I asked him to buy me a Nexus 4.
Now I'm trying to configure the email of the company where I work, which uses a Microsoft Exchange server. When I try put the server, domain name and credentials it says that "the Exchange server requires security policies not supported by this phone!"
Please consider that in the past I've configured an iPhone 3GS and an iPhone 4, an HTC Buzz (both with the original firmware and with the Cyanogen 7.1) and a Galaxy S plus and a Lumia 610, with the same settings without having any problem!
Is it possible that Nexus 4 (or Android 4.2) support less security policies than older and less powerful phones?
Do you have any solution or trick?
Thank you in advance. Bye,
Vito.

choutioe 1602
I want to add that when I configured the other phones in the past, I was asked automatically to configure a PIN to lock the phone. Now it does not happen.

I've tried to use a software called touchdown and it works correctly. These are the policies requested:
Checking Certificate...Checking to see if server is self-signed : link hidden for privacy
Server cert IS trusted, disabling accept all certsChecking ActiveSync with SSL...
Server is Microsoft-IIS/6.0
ActiveSync was found
ActiveSync Version :Versions:Microsoft-IIS/6.0,1.0,2.0,2.1,2.5,12.0,12.1
Trying activesync protocol 121...
ActiveSync provisioning returns HTTP:200
ActiveSync provisioning success
The following policies have been requested :
- Password/PIN required
- Failed Attempts 10
- Min Length 4
- Timeout 300 sec.
- Password recovery
Refreshing AS folders
Enabling PUSH