[Q] S4 wireless charging + Otterbox Defender - Galaxy S 4 Q&A, Help & Troubleshooting

Hey everyone,
I recently bought the following:
www (dot) ebay (dot) com/itm/161038525363 and www (dot) amazon (dot) com/gp/product/B00CZ715TQ/
I also have the otterbox defender case for my s4.
I just got the wireless charger in the mail today. When I tried it out, it would only charge for a few minutes. It seems to charge for about 5 minutes and then it stops charging. If I pick it up and place it back on the charger, it'll charge for about 30 seconds and then stop charging again. If I wait for the case to cool down and then place it on the charger, it'll charge for 5 minutes but then stop. Is it possible that the case is causing heat dissipation issues? I was worried that it wasn't going to be able to charge through the thick case, but that doesn't appear to be the problem.
Thanks.

Did you try it without the case ?
Sent from my GT-I9500 using Tapatalk 2

Related

short circuited my note

Hi everyone,
First of all, I apologize in advance,
1. Because I know this isn't a tech support forum.
2. Because I don't contribute and help out as much as I should.
Coming here was a last resort, I don't consider myself a noob, but I'm really stuck here.
Please note that I appreciate every single response, and I will donate if anyone can give me a fix.
With that aside, let me get started
__________________________________
Okay so about a week ago, I accidentally bent my charger when it was charging my note.
It didn't charge at all that night
That morning, I blew into the charge port on my note, suspecting that dust may have been the cause.
Somehow, that helped, as my note charged fully that day, in about 2-3 hours
Then I tried charging it the next night.
It charged incredibly slowly, reaching about 70% after 10 hours charge
The next few nights were similar, but reaching no more than 40% charge after 10 hours.
It got progressively worse, it would only charge if I applied pressure to the mini-usb,
I looked around this morning, and stumbled across another guy with the same problem
(see here http://www.galaxynoteforum.net/galaxy-note-help/charging-port-issue/ )
He advised,
"Well I have figured out the issue. If you look into the charging port slot on the phone you will notice a small thin flat piece of metal which inserts into the charger. That was slanted and angled downward which would not let "ANY" charger or docking station charge correctly also causing it to drain the battery. Contacts on this piece and the phone were to close causing a minor contact draining power. I used a precision flathead screw driver and lifted the piece slightly and now works fine"
So I tried that, and it seemed to help, as the note began charging, (extremely slowly, reaching about 30%)
Then I tried pushing that "thin flat piece of metal up even further"
However, I went too far, and I couldn't fit the charger into the charge port.
So I tried pushing it back into the centre but I may have damaged one of the pins in the charge port (inside the phone)
I seen a little spark, and the note turned off.
I tried switching it on, and managed to boot to safe mode (no idea how)
So then I tried charging it, I applied pressure and managed to get it to start charging. (thank god)
This was about 30 mins ago, it looks to be holding the charge at about 20%, but it's not increasing
-----------------------------------------------------
I suspect one of the pins in the note charge port was snapped off.. although I'm not sure.. (it appears to be the one on the right)
1.Does anyone know how many pins there are on the charge port inside the note? (is it 4 or 5?)
2.What should I do?
If I broke a pin, it should not charge at all, right? (but it seems to be charging)
3. Do I need to replace the charge port, if so, how much would it cost?
4. Would I be better off getting a charging station, and charging the battery using that
5. Should I try moving the metal strip again? (inside the charge port of the note)
oops forgot to mention, when the problem started, and the note was slow-charging, an audible buzzing/humming could be heard in the wall outlet
also, I'm using my original samsung usb charger, not a generic one, and I'm charging directly into a wall outlet.
------------------------------------------------------------------
Thank you for taking the time to read this, I really appreciate it, and any advise that you do offer.
Cyber735
Here my tipp: You can go to a service center, maybe they even repair it under warranty. Or you can order a new micro usb port and replace it. Google should help you to find a seller. Depends on whether you feel comfortable enough to replace it yourself or not. Oh one more thing, I would stopp using your Note to avoid any further damage.
Sent from my Galaxy Note running ICS
there are 5 pins on the charger slot, 4 I believe are for data transfer and the 5th being the one that draws power (charges the phone)
Have you tried transferring data from PC to Phone and see how that pans out ?
Its possible to replace the USB port, Ive seen a few threads about this on XDA, A quick search should chuck out some results.
But as mentioned above, Try to claim under warranty first, if you have it, or pay the Service centre to do it if you dont feel confident enough to do it yourself.
I think I recall someone with a similar issue and it cost him / her $60 for USB replacement (convert that in to your currency)
If you have a friend with a Note or a phone that fits the Note's battery you could always charge your battery in that phone and place it into yours until you get it fixed.
IF YOU MUST charge your Note ( you could if you intend to get a new USB slot) I would suggest to charge only via USB - as in charging from your PC / Laptop / TV / PS3 etc. As this will not draw as much current as it would coming directly from the mains supply!
Good luck on getting it fixed, And please keep us posted with the results !
http://pinoutsguide.com/PortableDevices/micro_usb_pinout.shtml
check this out. It gives the pin configuration. I am no expert but hope it helps!
altae said:
Here my tipp: You can go to a service center, maybe they even repair it under warranty. Or you can order a new micro usb port and replace it. Google should help you to find a seller. Depends on whether you feel comfortable enough to replace it yourself or not. Oh one more thing, I would stopp using your Note to avoid any further damage.
Sent from my Galaxy Note running ICS
Click to expand...
Click to collapse
r
Thanks for the quick reply!
First of all, I can confirm that no pins are broken or bent, everything looks normal, it also seems to be charging better, as I centred the metal strip in the charge port.
As for warranty, well I didn't purchase any extended warranty or insurance, however, the standard warranty lasts 2 years.
Unfortunately
The Repair Warranty Exclusions are as follows: (i) Subject to the inclusions of the applicable manufacturer's warranty, a mobile that has broken down or is damaged as a result of: (a) abuse or tampering, (b) electrical damage, moisture, dampness, oxidation, corrosion or food, dirt or liquid ingress (c) accident, neglect, impact, actual or attempted theft, fire, power outages or surges, or incorrect voltage, (d) transportation or packaging (e) removable batteries or damage caused by battery leakage
Basically, the only thing that I'm covered for is "handset breakdown"
My phone is in perfect condition, and no pins are broken or bent (as discovered on closer inspection)
So do you class charging issues as "handset breakdown" or not?
I may purchase a new charger, just in case the issue is with the charger, and not the phone,
What d'ya think?
Thanks again for the quick replies azzledazzle & nipuna, I didn't notice them until now,
Yeah I'm 90% there's no damage to the pins on the charge port, and it seems to be charging now, slowly at least,
I've centered the metal strip as best as I can, (inside the charge port)
I'll leave it to charge now for a while, as I'm not sure if it's fixed or not
Then I'll try another charger if it doesn't work
If all else fails, I'll try getting it repaired under warranty
(although that's more of a last resort, as it will take a few weeks to get my phone back)
does anyone know if the standard galaxy s2 charger will work on the note?
I don't have it on me now, although I could borrow it from a friend
I know its an official samsung charger, although not sure if it's the usb or the other kind.
I'll let it charge for a while, then I'll try transferring data from the laptop, to make sure the pins are fine,
thanks for all your help everyone,
1st of all: if you go poking around in the usb port with a metal screwdriver, take out the battery first. Not only will it avoid shortcutting and maybe blow a fuse inside the phone, but it will also protect you from an exploding battery when shortcutted !
S2 charger will work
Sent from my GT-N7000 using xda premium

Battery/Charging Issues (Nexus 4)

I am having problems with my Nexus 4.
History, replaced screen after phone was knocked out of my hand, probably damaged battery while trying to remove it, but everything worked once it was back together.
Screen broke again, and while working on that, I noticed the battery had swollen so ordered a replacement of eBay.
All back together now, but.
1 Phone does not state "charging" when connected to AC or USB charging, although the battery icon has the lightning bolt in it and the %charge does not drop while messing with the phone.
2 Phone does charge using wireless, but slowly, and status swaps back and forth between charging and not charging and the % will move from e.g. 40% to 35% as it says charging or not charging.
3 USB works for connection to PC.
I charged the new battery overnight, wirelessly. It got to about 90%, so slow charging, but seems to work. Phone is usable, everything seems to work. I connected it to PC and was able to use Nexus Root Toolkit to backup, the reset the phone, no change in charging behavior.
Booting into safe mode made no difference either. So it seems it is not software/firmware/apps that are causing the problem?
I guess next step is to open it up again and remove and remake all connections and check contact posts? Should I order a third battery? Or a new motherboard?
I searched here, but could not find anyone with the same problem.
Any and all help appreciated. Thanks in advance, guys.
Opening and rechecking connections and coating with contact cleaner has made no difference.
Phone typically needs Volume Down and Power button pressed to get it to start, then Power Button to select start option, then seems to run okay.
Battery still not reaching 100% charged, generally 70-80% after a full night off, using wireless (my Nexus 5 charges happily on same charger).
Ordered a cheap battery from China, not really expecting that to be the problem, but no other clues or suggestions for now.
Any update?
My battery is ****e now, lasts 3-4 hours and I need to turn off the phone and charge. It takes 4+ hours to charge when switched on. Charging via the PC you can forget it, it drains the battery if anything!
I'm thinking of buying the battery on eBay and doing my research on how to fix myself.
Phone not switching on and Battery issues
Hi,
I have been facing quick drainage of my Nexus 4 battery since past few months. Recently I had been keeping it on charge almost the whole day, and a full charge would last only 2-3 hours! Further, the charging was taking a lot of time too.
Today, my phone had already switched off due to low battery when I put it on charger. After the white charging icon appeared for a few seconds, the phone wasn't charging at all. I have tried 4 different chargers, but to no avail.
Can someone help me? Is there a guide on how to change the battery?
Any help and urgent help appreciated!
Zany!
Cooldood2012 said:
II guess next step is to open it up again and remove and remake all connections and check contact posts? Should I order a third battery? Or a new motherboard?
I searched here, but could not find anyone with the same problem.
Click to expand...
Click to collapse
It's possible some hardware was damaged when you took apart and put back together your phone. The USB board is a possibility, as is the back cover itself. These parts are pretty inexpensive, if you want to try buying a replacement, but that's just a shot in the dark.
uncle_buckman said:
Any update?
My battery is ****e now, lasts 3-4 hours and I need to turn off the phone and charge. It takes 4+ hours to charge when switched on. Charging via the PC you can forget it, it drains the battery if anything!
I'm thinking of buying the battery on eBay and doing my research on how to fix myself.
Click to expand...
Click to collapse
Buy a new battery. Li-ion batteries are only good for a few hundred cycles or so (~500 cycles is the expected lifetime), and the N4 isn't exactly the best in battery life, so you can reach the point where your battery turns to crap within a year or so (or less).
Go to ifixit.com and look at the teardown. All you need to replace the battery is a T5 TORX driver (for the screws at the bottom), something thin and plastic (like a guitar pick or a plastic knife - they do make professional tools for this) to pry the back cover off, a tiny phillips screwdriver (like for eyeglasses) for the battery screws, and something to pry the old battery off of the adhesive holding it in. Double sided cellophane tape works fine for keeping the new battery in. When prying the cover off, go slowly. A little at a time, don't rush or force things. Or you might flex too much and crack the back glass. Don't forget to take out the SIM tray first.
zanyguy said:
Hi,
I have been facing quick drainage of my Nexus 4 battery since past few months. Recently I had been keeping it on charge almost the whole day, and a full charge would last only 2-3 hours! Further, the charging was taking a lot of time too.
Today, my phone had already switched off due to low battery when I put it on charger. After the white charging icon appeared for a few seconds, the phone wasn't charging at all. I have tried 4 different chargers, but to no avail.
Can someone help me? Is there a guide on how to change the battery?
Click to expand...
Click to collapse
Time for a new battery. See above.
My battery have started to swollen up a bit but not alot (around 1mm or less, but it is noticeable when not in a case, it can wiggle a bit from side to side but not alot at all).
I have already ordered a new battery if it is expanding more, but yet battery life is pretty good in standby but not getting more then 3hours of SOT. but since im mostly using the N4 for email's and texting its not a problem for me to get through a full day.
I'm having the exact same issue but I've never taken the phone apart. In the 20 minutes its been off charger it's dropped 11% screen off in my pocket. It also gets hot and shuts off.
apocolypsecow said:
I'm having the exact same issue but I've never taken the phone apart. In the 20 minutes its been off charger it's dropped 11% screen off in my pocket. It also gets hot and shuts off.
Click to expand...
Click to collapse
That could be software/ROM related. It sounds like somethings keeping your phone going full blast instead of letting it idle.
Yup, trying going back to full stock (should always be first step if possible), and then you can go from there. If it doesn't happen, than it was a software issue, and if it still does than it is definitely a hardware issue. Best of luck.
Sent from my Nexus 4 using XDA Free mobile app
---------- Post added at 04:29 AM ---------- Previous post was at 04:27 AM ----------
With a swollen battery I strongly recommend you stop actively using the device. Swollen batteries can explode and that would not be good at all. I advise you to please not use the device anymore.
EDIT: Spelling
Sent from my Nexus 4 using XDA Free mobile app
Third battery (original, suspect replacement, now China sourced replacement) has been working well, phone back together and preforming as new for the last few months

[Q] charging problem

Hello, I bought tegra note 7 tab couple of months ago. It was working fine but recently im facing problem in charging it. The tab does not recognise its original charger and does not charge with the charger. Tried a lot but cant understand why? Somebody help plz
irfanalik97 said:
Hello, I bought tegra note 7 tab couple of months ago. It was working fine but recently im facing problem in charging it. The tab does not recognise its original charger and does not charge with the charger. Tried a lot but cant understand why? Somebody help plz
Click to expand...
Click to collapse
The TN7 has unfortunately been known to have wonky USB ports, so if you're having issues with it then you might want to contact the manufacturer and see about getting a replacement.
I had the same problem and I was able to fix it. Turn off the device, take a needle and try to narrow the USB port, GENTLY AND SLOWLY, try to make the hole to be tighter. I hope it helps. Tegra note is ****y stuff...
How?
rochspioch said:
I had the same problem and I was able to fix it. Turn off the device, take a needle and try to narrow the USB port, GENTLY AND SLOWLY, try to make the hole to be tighter. I hope it helps. Tegra note is ****y stuff...
Click to expand...
Click to collapse
Hey there my usb port, like many others has also gone bust. You mentioned trying to narrow the usb port, what do you mean by this? My tab has be useless for the past month since curries refused to repair it saying it was my fault. I guess its all down to me somehow fixing it any help would be appreciated. Thanks
Have you tried holding down the power button for around 30secs. My battery got drained completely and it didn't seem to be charging, even after a few hours using different chargers. After holding down the power button down for 30 seconds. Then releasing the button. Then pressing again. It came alive.
I may have had a different problem but hope it works for you.
charging problems...the port maybe?
Just bought a refurbished evga tn7 from ebay and it was charged 84% so cool. I played on it for a while bout maybe an hour or so. I left it to charge that night and it didn't charge very fast. Ever since it will only charge with the wall outlet with another cable or the one that came with it. Takes about 6 hours or so to charge even 40%. It also discharges very quickly about a percent a minute or so. It came with the 4.4.2 update. I love this tablet but I can hardly use it because of this. Please help!
Abdur Desai said:
Hey there my usb port, like many others has also gone bust. You mentioned trying to narrow the usb port, what do you mean by this? My tab has be useless for the past month since curries refused to repair it saying it was my fault. I guess its all down to me somehow fixing it any help would be appreciated. Thanks
Click to expand...
Click to collapse
hya - its not hard but you need some nerve, it is relatively easy to wire a QI wireless receiver direct to the battery then fit a charger into a suitable case.
I've done four of these now using fintie slate 7 extreme cases (ebay US) and QI elements from ebay UK. cost about 25 quid or so.
short term or as an alternative you can strip a usb cable or get a micro usb extension cable and wire that to the battery instead so you can charge it up using a smart USB charger. it is possible to wire into the charging circuit so it registers if you are carefull and solder to the board side of the USB otherwise the QI is probably a better option as the charger will switch off when it decides the battery has been charged minimising any possible fire risk from overcharging,
it is also possible to get a phone/computer repair shop to fit a new usb socket as the boards aren't available for some daft reason - they are listed on alibaba but not available.
the only issue is not having a working usb port but as long as you don't want to root the device it doesn't seem to be needed.
---------- Post added at 07:01 PM ---------- Previous post was at 06:55 PM ----------
Squee777 said:
Just bought a refurbished evga tn7 from ebay and it was charged 84% so cool. I played on it for a while bout maybe an hour or so. I left it to charge that night and it didn't charge very fast. Ever since it will only charge with the wall outlet with another cable or the one that came with it. Takes about 6 hours or so to charge even 40%. It also discharges very quickly about a percent a minute or so. It came with the 4.4.2 update. I love this tablet but I can hardly use it because of this. Please help!
Click to expand...
Click to collapse
my wireless mod charges slower than it should as its only rated to 1A but not that slow - Ideally you need a 2A charger for tablets min 1A for decent charging, most phone chargers are 500-750mA.
otherwise turn the tablet off and all the power goes to charging.

[Q] Adaptive Fast Charger

Hey guys,
I was charging my note 4 with the adaptive fast charging today, and when I reached about 73% it stopped charging. The brick (plug) was bricked. Did not show any charging, thought it was my cable so i changed the cable around, but no success so I used a different charger (non adaptive fast charger) to charge it, which did work.
Upon discovering this I contacted Samsung and was told that non of my retail stores had any replacements in stock. Now i must wait for them to get a shipment of the order.
My questions are:
1. What could have caused this? My charger is only less than 2 months old.
2. Would using alternative chargers harm the battery or the phone?
Thanks in advance
junstar said:
Hey guys,
I was charging my note 4 with the adaptive fast charging today, and when I reached about 73% it stopped charging. The brick (plug) was bricked. Did not show any charging, thought it was my cable so i changed the cable around, but no success so I used a different charger (non adaptive fast charger) to charge it, which did work.
Upon discovering this I contacted Samsung and was told that non of my retail stores had any replacements in stock. Now i must wait for them to get a shipment of the order.
My questions are:
1. What could have caused this? My charger is only less than 2 months old.
2. Would using alternative chargers harm the battery or the phone?
Thanks in advance
Click to expand...
Click to collapse
Firstly, this should have been posted in the Galaxy Note 4 Q&A, Help & Troubleshooting forum.
Answers to your question:
1. Could be anything, from faulty charger out of the box but was working for a bit, to bad power socket, to lightning strike.
2. Using alternative charger won't harm your phone or battery. Maybe just untick Fast Charging when using other chargers.
Same issue
junstar said:
Hey guys,
I was charging my note 4 with the adaptive fast charging today, and when I reached about 73% it stopped charging. The brick (plug) was bricked. Did not show any charging, thought it was my cable so i changed the cable around, but no success so I used a different charger (non adaptive fast charger) to charge it, which did work.
Upon discovering this I contacted Samsung and was told that non of my retail stores had any replacements in stock. Now i must wait for them to get a shipment of the order.
My questions are:
1. What could have caused this? My charger is only less than 2 months old.
2. Would using alternative chargers harm the battery or the phone?
Thanks in advance
Click to expand...
Click to collapse
I had the same issue..the fast charger just wont charge my Note 4. Got the adapter and cable replaced. They didnt hve it in stock, had to wait a week. ..used the normal charger till them. Normal charger did its job, but took bit longer compared to the fast charger.
burning car charger, Note 4
I just purchased my Note 4, swapped out my sim and then connected it to my Belkin cigarette lighter/USB car charger.
5 minutes later travelling down a freeway ,when smoke started to pour out. I yanked out the chord and
still managed to burn myself with it. 2 weeks later I really needed to charge my phone while camping
thinking/hoping it was my old chargers fault. I also turned off fast charge and it blew my car's fuses and it got
super hot again within seconds. Is this normal. Do I need to know which USB's I can use and where?
Or is my phone busted?
just use a wireless qi charger. it avoids all these issues and no wires to worry about.
fast charging is bad for your phone and battery anyway.
So I cant charge my phone while I drive?
just get a wireless qi car charger cradle.
Has anybody used one of these?
Before I buy one I was wandering if anyone has used one and if its any good?
pages.ebay.com/link/?nav=item.view&id=231814382878&alt=web

[N910F] Note 4 new battery keeps on restarting, does not turn on

Hello all,
As my trusty Note 4 which I've had for over a year gave signs of low battery life (lasting only 3-5 hours on a full charge), I decided to pick up a new replacement battery.
I purchased it from a renowned retailer, it is an original battery with the plastic packing and everything. Made in Korea, Assembled in Vietnam.
The problem is, I inserted the battery and the phone won't turn on. I put the charger in as I though it was discharged. While on charge it turns on perfectly and I can use it. As soon as I remove the charging cable it shuts down after 1 sec. After that when I try to turn it on it keeps restarting, won't get past the Note 4 logo.
My phone is rooted, with TRWP recovery and Emotroid 6.0.1 ROM on it.
Could this be a software issue? I can power it up just fine in download mode, but recovery does the same as normal boot up.
Thank you
sounds like a bad battery, even trusted sellers send out bad batteries sometimes.
I second the vote for bad battery. I had the same situation with a replacement battery. If the phone is turned off and connected to the charger, the charging image pops up briefly, closes down and then pops up again repeatedly. All my other batteries charge normally in the phone. There are too many bogus parts on the internet. Other than buying directly from the manufacturer I don't know of any way to be sure what I am buying is genuine.
Yep....deffo a battery issue. I got a new battery for my wife's N4 direct from Anker. The same as I have done for every phone I've ever needed a new battery for. NEVER had any problems with Anker batteries....
https://www.anker.com/products/A6035021
This link takes you to the Anker website, but to buy the battery, the website will redirect you to the Anker store on Amazon.
Stay WELL away from eBay, even if the seller states 'genuine' you can pretty much guarantee that the offered battery has never seen the inside of a Samsung battery factory.

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