Help, newbie here - Galaxy S 4 Q&A, Help & Troubleshooting

I bought the S4 last month and it was awesome. But a few days ago, while using whatsapp, when i clicked to show the keyboard, all was shown was a yellow screen with no detail. I could still type randomly though(but cannot see the keyboard) it will revert back to normal after clicking back button. It normally starts with whatsapp, but i also cannot type in my browser(cannot see keyboard)And when adjusting brightness, the s4 shows some weird colour schemes, with the lowest brightness not able to be seen at all. I rebooted a few times and it went back to normal. But today i had the same problem again. Help.....

wesley8631 said:
I bought the S4 last month and it was awesome. But a few days ago, while using whatsapp, when i clicked to show the keyboard, all was shown was a yellow screen with no detail. I could still type randomly though(but cannot see the keyboard) it will revert back to normal after clicking back button. It normally starts with whatsapp, but i also cannot type in my browser(cannot see keyboard)And when adjusting brightness, the s4 shows some weird colour schemes, with the lowest brightness not able to be seen at all. I rebooted a few times and it went back to normal. But today i had the same problem again. Help.....
Click to expand...
Click to collapse
Clear data of your keyboard, if problem persist try to install other keyboard.
BTW use -> This thread for Q/A

Disturbed™ said:
Clear data of your keyboard, if problem persist try to install other keyboard.
BTW use -> This thread for Q/A
Click to expand...
Click to collapse
It happens with swiftkey and go keyboard as well as stock samsung keyboard

Its very annoying...

anyone also has this problem?

Related

Landscape keyboard

Is there a way to reload the keyboard after it force closes in landscape mode? Other than restarting the phone?
Is anyone else having this issue a lot?
Sent from my HTC Liberty using XDA App
Does this sound like your problem?
tilt4life2 said:
Just want to bring this up and see if anyone else ran into the problem.
I am using B003 and when I am in landscape typing, I get an error sometimes saying the keyboard had a problem. I can still type, but the text won't show up. But if I switch to portrait, then I can see the text I typed while in landscape and I can also type normally while in portrait (meaning I can see the text I type). But if I go back to landscape, again, I can type, but it won't show up in landscape and it will in portrait. This happened to me 4 times today. I think it fixed itself or I had to turn phone off and back on.
Click to expand...
Click to collapse
I was also interested in seeking if others were experiencing this problem. It happened to me a lot two days ago, didn't happen at all yesterday, and then happened once today. I have to turn off the phone for it to fix itself.
Are you on stock rom?
tilt4life2 said:
Does this sound like your problem?
I was also interested in seeking if others were experiencing this problem. It happened to me a lot two days ago, didn't happen at all yesterday, and then happened once today. I have to turn off the phone for it to fix itself.
Are you on stock rom?
Click to expand...
Click to collapse
Yeah, I am on stock rom at the moment. It did it quite a few times on me last night, and it was a pain in the A!
I read a lot of posts where people are mentioning this issue. Personally I have not experienced any force closes on landscape or portrait mode while typing, however I do notice the keyboard can get very laggy at times when in landscape mode.
pcruz said:
I read a lot of posts where people are mentioning this issue. Personally I have not experienced any force closes on landscape or portrait mode while typing, however I do notice the keyboard can get very laggy at times when in landscape mode.
Click to expand...
Click to collapse
there are instances where it will force close, and you can see the auto correct type come up, and until you put a , or a . in the sentence and hit space, it will show up the text as well...
pain in the a!!!
It happened to me again and I think I might have isolated the problem. This keeps happeing to me when I type a long message in landscape. Usually when I think the 170 mark, it will crash on me.
Its not that isolated, seems to happen more ofter when you type long messages.
http://forum.xda-developers.com/showthread.php?t=725783
Here is another item I noticed today because I texted a lot today during work and it crashed on me multiple times. I do the Clear Data rather than reset the phone and each time, I noticed that the data is at 68 kb. Could this have something to do with it? Anyway to test and see if the 68 kb has anything to do with the crash?

[Q] Droid X Screen Problem - Hardware or Software?

The phone has been working very well, no problems of any kind. It is rooted and I'm using Go Launcher along with Widget Locker for the lock screen.
I just updated the Widget launcher application and everything was working just fine.
However, the last time I woke the phone, the display was bonkers. The lower 1/3 of the screen was grey, over writing the icons for the functions located there on the home screen. When I scroll through the home screens, the lower 1/3 continues to be greyed out. However on close inspection, the underlying icons can bee seen and are activated with a touch as normal.
The overwriting seems to be somewhat of a repeat of the top 1/3 of the screen. With the moto lock screen there is a digital clock displayed in the upper part of the screen and that is showing up in the lower third also.
This greying out is more like a Ghosting effect. The screen also has a general background flicker in the upper section that is not greyed out or ghosted over. I did nothing like dropping the phone or dunking it. This does have what I would somewhat characterize as connection issue. BWDIK.
Does anyone have any idea as to what could have caused this to pop up as a problem? The new version of Widget Locker seemed to be doing just fine and I had configured it to take more icons in the ICS default theme. Everything was going great until it suddenly was not.
Suggestions or accounts of similar problems would be appreciated. I sure hope there is a cure. The phone has been great and darned capable. I'd hate to have to change it out.
Reboot your phone.
If that doesnt work, make a backup in Clockwork and wipe data.
If that doesn't work, it's hardware related.
Sent from my DROIDX using Tapatalk 2
Thanks for the help.
Could you be a little more specific as to how to make the backup and then restore?
I've restarted the phone several times. That won't clear it up.
Download droid2bootsrtap>install>flash recovery>reboot recovery
Scroll to backup/restore (use vol keys select w/ camera key)
Select backup, let it do it's thing
Select wipe data
Reboot
Thanks for the additional help.
That did not seem to get the job done for me. I still have the problem with the top third of the screen being displayed again as an overwrite of the bottom third.
One odd thing did occur while I was working on this. I had the phone connected to the charger. It was in "sleep" mode with a dark screen. I picked up the phone, pushed the wake up button top. and at the same time I disconnected from the charger. When the screen first displayed it was displaying correctly and clearly with no overwrite. I don't believe I have a failed display in the sense of dead sections or pixels. It seems that there is some cross connection in how it is being addressed so that the upper one third is being written twice, one of those being an overwrite of the lower one third. The icons that should be showing in the lower third dispaly are visible through the "fog" created by the overwrite.
I have contacted the local smartphone Mr. Fixit and ordered the new screen. The problem may be deeper than that though. Any other suggestions would be appreciated. I like the way the phone operates and am getting to understand it after about a year of working with it. It is rooted with the handy WiFi tether operating, along with a few simple customizations. It would be great to get it sorted out as I don't want to go the upgrade route at this time.
Have you tried reSBFing? I had a similar problem, except the lower 3/4 of screen went black. Got an insurance replacement, but when i was wiping my old phone, i SBFd, and the screen worked again. Granted, i still had to send the phone in, so no idea how long it would've lasted.
Sent from my DROIDX using xda premium
Nothing to do with SBF'ing. The phone is rooted, and it worked the first time, several months prior to the problem.
I finally got the screen replaced and that part is working well. Nice and bright with no ghosting of another section. However, I now have developed a problem with the dialer turning off the screen when the call starts dialing. No capability of using number pad or even hitting the End Call button. Returns to the default lockscreen when call ends from a disconnect on the other end. still a great mystery.
Question: how's your camera working?
Sent from my DROIDX using Tapatalk 2

[Q] Verizon G2 buggy touch screen?

Is anyone else having issues with the touch screen triggering at different places when touched, or randomly knocking off the phone when you're not even touching the phone? I turned off my knockon feature, but I would see my notification bar be highlighted without me touching it. Just wondering if i'm the only one with this problem.
No issues at all.
Sent from my VS980 4G using XDA Premium 4 mobile app
I just picked mine up yesterday and have not had any problems with it.
I've had since launch and For the first time today I had a glitch. Touched a link in the browser and it clicked a link 3 links down. Clicked back button and it went back.tried to click the link again and it clicked several links down. I exited the browser and restarted.Clicked the link and it worked perfectly. The only time I've had an (issue?) At all.the phone is practically perfect in every way to me. My favorites smart phone and I've been phone jumping since the HTC touch Windows mobile
Sent from my VS980 4G using Tapatalk 4
I have had issues when typing, some times the letter is entered in like 3 tines. I have also had some other very strange issues but I still love this phone!
Sent from my VS980 4G
dru06 said:
I have had issues when typing, some times the letter is entered in like 3 tines. I have also had some other very strange issues but I still love this phone!
Sent from my VS980 4G
Click to expand...
Click to collapse
this glitch is kinda what happened with mine, and i confirmed what it was doing
in swiftkey, you know how tehre's the option to change the long press delay? well i was holding down that little bar to drag it down, and i noticed while holding it inplace, the numbers were going crazy..it was going up/donw/up/down incredibly fast, instead of just staying stationary..i was like, wtf? so i went to dev options, turned on show touch points and the trace so i could see the axis, and i noticed it was freaking out. holding my finger in place, it was as if it was moving around like crazy.
so i did a factory reset and flashed the clean verizon rom scott posted, and it hasn't done it since. no idea wtf was going on. i realized it was messing up bc my typing became really bad, and it would enter things i didn't type.
Touch Screen has a mind of its own - bad digitizer??
I woke up today to find my screen on, showing the lock screen which I found odd. Now most of the time the screen has a mind of its own where basically its like an invisible finger is randomly touching the screen at a frantic place. This opens up apps, moves icons around, calls people if the phone app manages to get opened, etc. After struggling to override the "invisible finger" I've done a reboot from the power menu, powered off from the power menu and left it off for 10 minutes before turning off and held down the power and volume down button to reboot. None of these methods fixed the problem0
Please note I did accept the Verizon update but was good on it for a day prior to this issue. I have installed minimal 3rd party apps and can't attribute the problem to starting right after installing something. I do use the Ghost 100 wireless charger but have been using this from day 1 without issues so I don't think that'a problem either. The Verizon store sold me this charger and although its not listed as being compatible on Verizon's website I have a feeling that's cause the phone is so new. The charger is WPC certified. Being that this problem is intermittent (happens way more often than not) I think it may be a software issue and I'm about to do a hard factory reset. If that doesn't work then I'm convinced its a hardware issue and probably a bad digitizer. I've been very gentle with the phone - haven't dropped it, no moisture or water exposure, not rooted, etc. I'll report back if the factory reset works. Anyone else having the same or a similar issue?
Super buggy lockscreen!!!
prophecy408 said:
Is anyone else having issues with the touch screen triggering at different places when touched, or randomly knocking off the phone when you're not even touching the phone? I turned off my knockon feature, but I would see my notification bar be highlighted without me touching it. Just wondering if i'm the only one with this problem.
Click to expand...
Click to collapse
You're not alone! My G2 has been driving me crazy the last couple of days when trying to use the lockscreen. It'll spaz out and either skip a connection of display a whole different pattern than I drew. It will also shut off the screen and reset the "wrong password" counter. I love this phone but this is super aggravating!
Hard reset didn't help at all. I went to a Verizon store and they exchanged for a new one and determined I had a hardware failure.

Stuck on black screen (5.0 w/ hybrid modem)

Hi guys,
I flashed 5.0 over the weekend and the .33/84 hybrid modem to enable LTE. I also made Google Search my home launcher.
The issue is screen becomes black, just showing the status bar and navigation bar. The system bar and navigation buttons are responsive and i can access the notification drawer/system panel but tapping on them does not remove the black screen. The only way to fix it appears to be a reboot. It started out intermittently but now it's happening within just a few minutes of each reboot.
I've tried clearing cache partition from (stock) recovery but it doesn't seem to have helped.
Thanks in advance!
The pattern I've started to notice is that it happens when I get some sort of popup. For instance I use handcent for SMS and half the timeI get a text I end up getting the black screen. I just got a Facebook message and I'd imagine the little circle that shows up on the screen caused it this time.
I've gotten the black screen a couple of times over the last few days since installing 5.0 using the factory image. All that can be seen are the navigation and status bars and there is no touch screen response at all, only a reboot solves the issue. I never saw this happen at all before upgrading.
Have you tried using the .33/1.04 Hybrid modems? I have been using them since they released and never had this happen when using Messenger or Textra and getting pop-ups.
acejavelin said:
Have you tried using the .33/1.04 Hybrid modems? I have been using them since they released and never had this happen when using Messenger or Textra and getting pop-ups.
Click to expand...
Click to collapse
I haven't tried that modem. I've even returned back to the stock modem that came with the 5.0 image and am still having the same issue. Do you have a link to the .33/1.04 modem? Thanks
torchedlh said:
I haven't tried that modem. I've even returned back to the stock modem that came with the 5.0 image and am still having the same issue. Do you have a link to the .33/1.04 modem? Thanks
Click to expand...
Click to collapse
Honestly, if it does that with the stock modems, I would reflash the factory images clean, then use this one: http://forum.xda-developers.com/nexus-4/general/4-4-3-nexus-4-lte-lte-tethering-hotspot-t2416822
swallowingled said:
I've gotten the black screen a couple of times over the last few days since installing 5.0 using the factory image. All that can be seen are the navigation and status bars and there is no touch screen response at all, only a reboot solves the issue. I never saw this happen at all before upgrading.
Click to expand...
Click to collapse
Even i'm facing the same issue, have you found any way out?
acejavelin said:
Honestly, if it does that with the stock modems, I would reflash the factory images clean, then use this one: http://forum.xda-developers.com/nexus-4/general/4-4-3-nexus-4-lte-lte-tethering-hotspot-t2416822
Click to expand...
Click to collapse
Just reflashed 5.0 and seems to be going okay so far (haven't seen the issue). Is it okay to just flash the hybrid modem without using the rest of the LTE enabler? I don't mind having to manually select the network after every reboot...
torchedlh said:
Just reflashed 5.0 and seems to be going okay so far (haven't seen the issue). Is it okay to just flash the hybrid modem without using the rest of the LTE enabler? I don't mind having to manually select the network after every reboot...
Click to expand...
Click to collapse
Yes, you can certainly do that if you wish.
Crap. Still having this issue. Anyone else?
torchedlh said:
Crap. Still having this issue. Anyone else?
Click to expand...
Click to collapse
Yes, this is still happening and I'm just using the stock modem(not hybrid). I've also reflashed the factory image 3 times. I get the black screen at least once a day, sometimes only icons or folders or widgets disappear.
Im struggling with the same problem.
Stock 5.0 google image / With some other kernels / Even tried recent Rastapop. - Wiped System/cache/data, didnt help.
Also i have problem with connecting phones storage via USB. I can Barely access internal storage thru computer.
possible solution
Since I deactivated the app called "Tasker" my phone works just fine again... Plus that I deinstalled two other apps that required superuser rights.
Hope that helps others.
Still having this issue, even on 5.0.1 any ideas?
Okay I *think* I may have figured out the problem. I think it has to do with apps that try to enable/disable the lockscreen. I had Settings Profiles set to disable/enable my lockscreen based on location. I've just removed that setting and so far it looks like the problem may be gone.
I don't think this is a modem issue. If you Google "lollipop black screen" you'll get quite a few hits. I remember reading something last week about this bug affecting lollipop builds.
I'd say stick with the modem that makes you happy :good:
Stock modem and rooted on 5.0.1 and I have the same issue. In my case it is not random and only occurs specifically when I dial the phone from the Avast Mobile Security website (There is a test mode to call the phone). Not sure how they dial into the phone but the screen goes black with only the notification bar on top and navigation buttons on bottom. The notification bar works but the navigation buttons do nothing until the incoming phone call ends, at which time everything returns back to normal. Regular incoming phone calls do not exhibit this behavior. Now if I access the phone from the Avast website by entering a text message instead of a phone call, a pop-up appears on my phone along with my message, but it does not cause the screen to go black.
pete1450 said:
The pattern I've started to notice is that it happens when I get some sort of popup. For instance I use handcent for SMS and half the timeI get a text I end up getting the black screen. I just got a Facebook message and I'd imagine the little circle that shows up on the screen caused it this time.
Click to expand...
Click to collapse
Hum, sounds like it could be what I am experiencing...possibly a pop-up interfering with the phone call screen.
EDIT: (SOLVED). After contacting Avast via their forum, it turns out that they are doing this on purpose. It is supposed to prevent a thief from ending the call, although that is as simple as restarting the device.

[Q] My screen freezes, whats the problem with my phone?

Hi all.
I'm having these days a really weird issue with my G2. It was working fine while I was using 20G update, but after updating to 20H I have an odd issue with my screen. I updated via OTA (first time I do in that way) and it was successful, no errors or problems there. After one or two days I started to have problems with my screen, it was freezing sometimes while I was using an app. In the beginning happened like one per day or two for a few seconds, but now I'm getting annoyed since is like that almost every time I need to use an app.
The problem is that I don't think is a hardware problem like many others had, seems that is a software issue, so that's why I first decided to do a factory reset. Nothing changed, so after that I decided to flash a downloaded .kdz from different zones (20D, 20G, 20H from North of Europe and 20G, 20G from Open Europe). I still have the issue.
I recorded a video about my problem that you can watch here: youtu.be/5rYQiMQtpDg
As you can see, while the app freezes I still can use the sliding bar and bottom side buttons (back, home, menu) and I can open others apps that in a few seconds will freeze too. Sometimes when freeze appears there is a second issue with the screen or touch. Look in the video when I'm drawing lines, you'll see that there is a column in the left side that isn't working (sometimes seems that when I'm drawing in the rest of the screens, some lines or dots appear next to the frame). By the way, my screen don't have any dead zones. When my left column isn't working I still can slide down the upper slider.
Another thing that I saw is not working like should do is the brightness. Every time I switch on my phone is like when I bought it, with 100% brightness that I never use. Seems that my brightness configuration isn't saving or something.
I'm afraid of sending it to repair since is something that is only happening sometimes. I'm sure that they'll install everything and send me back the phone again, saying that they don't see any problem.
Any idea of what's the problem with my G2 or what can I do?
Thanks a lot, and sorry for my text. English is not my main language

Categories

Resources