[Q] HELP: Samsung Galaxy S4 Problem with the screen - Galaxy S 4 Q&A, Help & Troubleshooting

Hi Guys, I have had my Samsung galaxy S4 for 3 days now and i have noticed a line of pixels going from the top to the bottom on the right side of the screen. Its a perfectly straight line and about 1 pixel wide, It goes all the way down the screen and is always there. It sometimes flickers and if i take the battery out and turn the phone back on disappears but always comes back after a few minutes. I will try and provide a picture if anyone wants to see it but it is very hard to see on pictures.
Thanks for any help guys!

You can't do much about it. Go and replace it while it's not too late.

I would replace it
¡¡So say we all!! from my GT-I9505

for me i wanna check is this a problem or not.. i can actually see the refresh rate of the screen, especially when open swiftkey when i wanna do typing, and also when i open flipboard, if i din open then no problem, becos under sunlight the refresh rate thingy is quite visible, so when i don type, then no problem, when i bring swiftkey out, then i saw the refresh rate. Maybe other apps also have such things but tis two are visible to my eyes.

Related

screen burn in ?

hi. i am using 2 phones the nexus s and the gs2 .
and i noticed something on my gs2 and i need to ask you people about it.
the phone isnt like 3 weeks old. its brand new. however i noticed a temp screen burn in on the following places.
when i use the keyboard for txt msging. if i pull the keyboard down " by pressing back ", i can see the squares of the keyboard on the screen for like few seconds before they dissapear.
i also noticed the same thing in the status bar, battery meter. specially in the browser or an hd wallpaper app called " HD wallpaper "
when i downloaded that app. i turned the wireless and went through the app. now its trying to load . if i switch the screen to the side. the status bar will tilt as well. vertical horizintal depends on the way you move the screen. and i clearly can see the marks of the status bar for few seconds before it dissapear again on whatever verticial or horizintal/
what is the issue here ? i cant call it burn in because its not permenant.
i noticed the same thing with Miui on the nexus S. but only on the status bar. nothing on the keyboard.
any idea peeps
is it some sort of memory effect or bad refrish rate ?
Someone else had this. I think it was related to apps or widgets they installed. It's not normal. Do a search and see if you can find the other thread. Try searching on "ghosting."
i was searching through ghosting. is this normal with everyone here ? or some people dont have it ?
i think you should be carefull with your phone, if you leave it to much on the same background it will burn in easelly, oled burn in as easelly as plasmas when it comes to leaving them on the same image over and over again, try see if you can change yours, i certainly have no such issues with none of the 2 i had nor with this one.
PS: depends on what you mean with ghosting, if you mean the pixel response time beying visible when moving an image fast then yes thats normal, even though oled have 0.01 ms response time this one is deffinitly higher as i can notice it easelly.
i have a screen burn in on my Nexus One, annoying at times when i do notice it.
Yes, I have this. Had a thread, temporarly burn in. I can see it when I type a message.
Just when the keyboard is visible and I pull down the notification bar, I can see the contoures of the keyboard letter there... Probably happens with other things but aren't that noticable on other colours than grey I guess...
i can also see some weird banding or whatever on a pure gray image, not sure how normal this is but ive noticed it with all of my 3 phones.
ghost image disappears for me within 2 seconds (very hard to see unless if you look at the screen hard), definitely not a problem, and wont be killing myself for this or even consider it a hardware issue.
i also facing a same problem as u guys, now waiting for service centre to replace my lcd.
This ghosting issue seems to happen with all phones, very visible when your using the keyboard and you drop down the notification tray, then it goes away after a couple of seconds.
Two issues here. First off, search the forum for burn in, its already been posted.
Two issues, the temporary burn in is new to the galaxy s2 and seems to go away after a few seconds. But all Samsung amoled screens suffer permanent burn in of the status bar, click time, and anything else in a static place.
My nexus one has permanent burn in right now, both status bar and keyboard. Original galaxy s and others has this also.
The temporary burn in seems to be different and only on this new amoled plus display so far.
EarlZ said:
This ghosting issue seems to happen with all phones, very visible when your using the keyboard and you drop down the notification tray, then it goes away after a couple of seconds.
Click to expand...
Click to collapse
they dont seem to hapen all the phones. only with amoled screens. i dont see anything like this on lcd screens or slcd or the ips screens like optimus 2x and iphone 4.
RogerPodacter said:
Two issues here. First off, search the forum for burn in, its already been posted.
Two issues, the temporary burn in is new to the galaxy s2 and seems to go away after a few seconds. But all Samsung amoled screens suffer permanent burn in of the status bar, click time, and anything else in a static place.
My nexus one has permanent burn in right now, both status bar and keyboard. Original galaxy s and others has this also.
The temporary burn in seems to be different and only on this new amoled plus display so far.
Click to expand...
Click to collapse
i did search the forum before i post. however. as far as i know . burn in screens are permenant. and the other threads talked about that. here i am talking about something that goes off after few seconds. something like either ghosting / or something about low memory / low resposne / low refresh rate of the screen. not a real butn in.
I've recently bought a Galaxy S2 from someone and didn't see the burn in until a few days ago.
Now I can't reach the guy to get my money back... the phone seems in perfect shape except for the burn in (status bar and some digital clock widget).
I've been trying every day now to run this app called Screen Burn-in Tools for an hour or so but nothing happens.
You can find the app on the Google Play.
Should I continue using this tool or this burn-in is permanent and there's nothing I can do about it?
I can't believe such a high end phone has such a poor life display... how can this be possible!?!? They should've stayed with the regular LCD or something.
It's too bad because I'm a fan of the OLED idea and technology, but unfortunately samsung owns too many patents for this technology to spread to other manufacturers as well. This is what happens when the damn corporations get their greedy hands on something great that can benefit the mankind!

Galaxy Note Dead White Pixel (on grey background)

Hi all ! I recently bought a Galaxy note and was really happy with it. But recently I was reading a mail in the inbuilt mail client (not gmail) and had the background color set as grey and I see a tiny white dead pixel in the bottom half of the screen. I then performed the screen test with the RGB colors from the service menu but in all three screens its not visible. Its visible only on grey backgrounds not even visible on black background. Can any body else test this and confirm !!!.
Instructions: Configure the mail client in the phone (if not already configured) and open any mail and set the background color to grey. Zoom the mail as far as possible so as to see only the background and not any mail text. and check the whole screen for any stuck pixels from a distance of about 5-7 inches.
Please Check the pic !!!
Hello,
Can you please take a picture by a camera or so, as i think it gonna be easier for people to help you and to see exactly what do you mean.
I ve added the PICTURE now !
I have the same. I was considering to return it but I see the pixel not often at all.
Only on certain background...
tried to use screen test...gray background but nothing...
can you still exchange it ? Just tell them it keeps rebooting when in the middle of calls...works fro me...
More user please comment?
Sent from my GT-N7000 using XDA App
Checked... slightly hue change on right side but no stuck or dead pixel...
Checked mine and don't have any dead pixels or tint/hue problems. Screen seems perfect so far *knocks on wood*. HK white version of the phone.
Check to make sure your dead white pixel doesn't move when you scroll the gray background. I saw something that I thought looked just like yours when I opened up Pandora for the first time because it has a gray background when your entering your login info but I noticed when I scrolled up and down the tiny white pixel was moving as well and was completely gone when I scrolled it off the screen.
Twohothardware said:
Check to make sure your dead white pixel doesn't move when you scroll the gray background. I saw something that I thought looked just like yours when I opened up Pandora for the first time because it has a gray background when your entering your login info but I noticed when I scrolled up and down the tiny white pixel was moving as well and was completely gone when I scrolled it off the screen.
Click to expand...
Click to collapse
Sadly mine doesnt move
alexd83 said:
I have the same. I was considering to return it but I see the pixel not often at all.
Only on certain background...
Click to expand...
Click to collapse
Do you also have it on the bottom half of the screen, a little of the centre ?
return it back...this pricey phone should be perfect !!!
hi
Hi I too have this problem. *#0*# When I did the screen test; only green on the screen looks.And the gray screen appears normally please help
up
up please ....
ankydu said:
Sadly mine doesnt move
Click to expand...
Click to collapse
Suggest you return it. It should have at least one year's worth of Samsung warranty and depending on how you bought the phone (outright or through a carrier contract) they might be more generous as well.
And also mention that you bought this device for the screen and have a sharp eye for screen defects (because you are creative with the S-Pen? Hah!) and they may be more willing to offer an exchange or repair.
By the way it may also depend on which country you're in...
I got such a problem either.My phone had one dead pixel which is always black.And that happaned almost in 10 days after I've bought it.
I know it has 2 years of factory warranty and contacted with service.One of the technicians are a friend of mine and he told us not to give it to the service for just one dead pixel.One pixel is off the warranty until 5 and even it is 5 and the services agrees to change the panel,the phone couldn't be assembled as good as it used to be.So I decided not the see the dead pixel.
I have same issue
there is a reversed color pixel in my galaxy note display
it's visible in most background colors and just invisible in red and black back color.
this pixel is red in most times.
mines blue top right corner and you cab only see it when your screen goes in sleep mode
Sent from my GT-N7000 using XDA
Try rapidly changing colors on screen it helps the stuck pixel to come back to life if it's really a stuck pixel. Never get only your screen replaced it's real bad, most of them don't fit the screen proper, dust gets in and it'll irritate you more than the current stuck pixel. Get the phone completely replaced if you can. 1 stuck pixel is mostly ignored under warranty terms, but give it a try

[Q] Strange Screen Issue: Is it the end?

So i've had my Nexus 4 for just over 2 years now. It's stuck by me through thick and thin, i think this might be the end though.
Anyway, so i picked the phone up at around 2 am this morning, it had been working perfectly all day up to this point. So i picked it up, the colours on the screen are a bit weird. I change what's on the screen and the colours remain weird, so i do the standard thing of a reboot to see if that clears it up. This is where the big issue comes in, when the phone turns on again, there's a 1 cm wide black bar on the left side of the screen. Nothing appears to affect it, but sometimes it randomly appears greyer than others.
The rest of the screen has the same weird colours as it did before i restarted, kind of muted, and moving light areas on the screen (like app icons) makes bars of lighter colour move across the screen with them.
If i didn't know that the phone hadn't been dropped i'd be saying that the screen was just broken right now. But i flashed CM12 (was on the latest PA beta) and when the phone was restarting the whole screen flashed working for a split second before going to its broken state again. This hints at the issue being software related, especially given that it initially happened with no physical damage occurring to the phone? When thinking about this, the colour issue reminds me of what happens when you installed CM11 with the wrong kernel and it looks messed up...
Anyway, I think my phone is dead, and i'm posting here in case someone has some genius idea as to what on earth killed my phone.
I'm pretty good at doing stuff with the phone, so can flash and install whatever, hindered only slightly by missing 1 cm of the recovery menu. I would take pictures, but normally i use my phone as a camera and...... If any more info would be useful then please ask!
Thanks for any help, ideas or input in advance!
T

Screen burn in / ghosting?

Dear all,
I wanted to see if anybody else is experiencing the same issue. I have received my S6 Edge+ on Tuesday and a couple of days ago I have noticed the following problem that annoys me a bit.
I am using a lot of video chat (Kakao Talk if that matters) and every day in the evening I notice black edges of the video screen where my own video feed is usually shown on the top right of my display.
The whole square seems to be a bit lighter / more white too. This is especially noticeable if you turn up the brightness. Normally the square goes away until the morning, but its really not pretty to look at the screen during the evening hours.
I don't have enough posts to attach a sample picture, but anyway my Note 3 camera can't quite capture what I am seeing. When I look at it, there is a noticeable "more white" square with darker edges.
If anybody is interested in seeing it, I can PM you the imgur link.
So my question is: Has anyone experienced a similar issue? Maybe with a different AMOLED phone? Did the problem go away after some time or did you exchange your phone?
I am a bit hesitant to send it in, as since the problem usually goes away over night, they won't see the same issue when my phone arrives at the service center.
If you want to check your screen I suggest to turn the brightness up and use either a white background or "Screen Test and Fix" from the Play Store
Thank you in advance for your time and input.
HDYves said:
Dear all,
I wanted to see if anybody else is experiencing the same issue. I have received my S6 Edge+ on Tuesday and a couple of days ago I have noticed the following problem that annoys me a bit.
I am using a lot of video chat (Kakao Talk if that matters) and every day in the evening I notice black edges of the video screen where my own video feed is usually shown on the top right of my display.
The whole square seems to be a bit lighter / more white too. This is especially noticeable if you turn up the brightness. Normally the square goes away until the morning, but its really not pretty to look at the screen during the evening hours.
I don't have enough posts to attach a sample picture, but anyway my Note 3 camera can't quite capture what I am seeing. When I look at it, there is a noticeable "more white" square with darker edges.
If anybody is interested in seeing it, I can PM you the imgur link.
So my question is: Has anyone experienced a similar issue? Maybe with a different AMOLED phone? Did the problem go away after some time or did you exchange your phone?
I am a bit hesitant to send it in, as since the problem usually goes away over night, they won't see the same issue when my phone arrives at the service center.
If you want to check your screen I suggest to turn the brightness up and use either a white background or "Screen Test and Fix" from the Play Store
Thank you in advance for your time and input.
Click to expand...
Click to collapse
Not sure if this is the exact case (I didn't read the complete article), but you should look at this :-
http://www.makeuseof.com/tag/save-screen-prevent-burn-in-amoled-screens/
Also use the code *#0*# on dialer to verify the screen with each colored pixel one at a time.
Resurrecting a very old thread, but I just burned the "Samsung Galaxy Edge+" text from the boot up onto my screen, which sucks. Bought the international model off Swappa used, so no warranty. Was my own fault, tried flashing a custom recovery onto the phone but it didn't work and got stuck on that bootup screen (which is max brightness, which made it even worse). I was doing something else at the time so couldn't get to my phone, it was probably left like that for about 30 minutes only and that was enough to burn the text into the screen....... WEAK.
Currently trying one of those screen burn-in fix apps from the Play Store, we'll see if it works.....

Strange Display issue

Hello folks,
i have a very strange thing with the display of the new S7 edge from my girlfriend. And after reading arround 4 hours in the forum, i´ve decided to open a thread and asking for help.
I will try to explain what happend. The phone ist brand new and arrived today. After unboxing we running the first start process and during this i realized that the display had a "dead zone". In this zone it is nearly impossible to type or click someting. The rest of the screen works as intened.
After the start process the Nougat update runs and the issue is still there. While scrolling it looks like a lag, but there is no lag only these wired deadzone.
Can someone give a hint what this can be or is this a hardware issue?
I have 2 vids from the issue, but im not allowed yet to posted it here.
Thanks in advance so far.
You have dead pixels, which is not uncommon.
It is a screen issue which can be repaired by replacing the screen under warranty.
You just need to take it back to where you got an show the problem, they will either repair or replace.
I think he was refering to dead zone on digitizer. It doesn't register touch on some areas.
Type *#0*# in dialer and u will be prompted with test app, U have the display option there. Tap on it and U will figure out the rest. If it doesn't draw on that area of the screen, the digitizer isn't working and take the phone to samsung if it's under warranty.

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