Warranty and rooting help - Nexus 4 Q&A, Help & Troubleshooting

I rooted my phone.
I need to send it back to google for warrantly replacement.
If I install the phone back to stock, will I still be able to do so?
Will Google still honor the warranty?
Has anyone done this here?

Yes. It will be fine.
Sent from my Nexus 7 using xda premium

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How can you un-root droid RAZR m?

Hi every one I'm getting a replacement. RAZR m And want to find out how to unroot it for good not just temp unroot but perm and remove super user I used motofail2go from djrbliss to root but there's no option to unroot anyone
Thanks
Sent from my XT907 using xda app-developers app
droidman89 said:
Hi every one I'm getting a replacement. RAZR m And want to find out how to unroot it for good not just temp unroot but perm and remove super user I used motofail2go from djrbliss to root but there's no option to unroot anyone
Thanks
Sent from my XT907 using xda app-developers app
Click to expand...
Click to collapse
can't you unroot from the supersu app? in options
No it only gives temp un-root only I need perm un-root
Sent from my XT907 using xda app-developers app
Only way that I know of is RSD back to stock, I have attempted several other options with no avail
If I find something that is much less invasive I'll post it ASAP
Sent from my Nexus 7 using XDA Premium HD app
I hope you're not doing it for some kind of warranty reason, because if so you're hosed. Razr M has a root checker. When you get into recovery, you will notice a yellow "qe 0/1" or something like this. It will say "0/1" if the device has been rooted before but isn't now, "1/1" if the device is currently rooted, and "0/0" if the device has never been rooted.
It is impossible to make it say "0/0" after root, so even if you unroot it (trivial, just fastboot back to stock) it will always say that you have rooted it at one point in time, which voids your warranty (and your TOS, depending). Rooting this phone means taking it into your own hands.
Bastards!
What about for replacement devices after the warranty is over? Like if you get the insurance on the phone, does rooting void that too?
Sent from my rooted RAZR M via XDA app
hellknight4206 said:
What about for replacement devices after the warranty is over? Like if you get the insurance on the phone, does rooting void that too?
Sent from my rooted RAZR M via XDA app
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Don't quote me on this, and YMMV but the Verizon (Asurion) insurance covered my rooted d2g a few months ago... it should cover the M as well
Sent from my XT907 using Tapatalk 2
So fast boot back to stock will reset the root checker counter?
Sent from my XT907 using Tapatalk 2
Fact : Reverting back to stock via RSD will resolve this issue. Enjoy, Have Fun, Don't Worry About This
Sent from my Nexus 7 using XDA Premium HD app
nathanalanlister said:
Fact : Reverting back to stock via RSD will resolve this issue. Enjoy, Have Fun, Don't Worry About This
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Would anyone mind linking a verification on this issue? Thinking of getting a RAZR M myself and being able to get abck to stock with a "qe 0/0" in case of a hardware malfunction would be something I would want.
I'm also looking at root and custom roms, and interested in this.
actually in the supersu app ther is an option that says full unroot it is in the settings under clean up and it says full unroot
Can I only unroot my Razr M back to STOCK ICS??? How would I unroot and get JellyBean back? Or can I not get it back?
Btw I prefer the notification bar on ICS versus the new JB one....
ifrankie10 said:
actually in the supersu app ther is an option that says full unroot it is in the settings under clean up and it says full unroot
Click to expand...
Click to collapse
Well, the issue is not unrooting; its that Motorola has a root checker in the recovery menu that says whether the phone is rooted, not rooted, or not rooted but was rooted in the past. That last one is the concern....
nathanalanlister said:
Fact : Reverting back to stock via RSD will resolve this issue. Enjoy, Have Fun, Don't Worry About This
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Has this been verified?
bucket81 said:
Has this been verified?
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Click to collapse
I had a crazy counter read that was 2:1. I unrooted, flashed to ICS, factory ota to JB and it read 0. That phone is long gone. Had to reflash JB last week on my replacement and now I'm steady at 1:1. So, my guess is you can't. You could on the OG RAZR I believe, but not this updated system. My first M had that reading before the root exploit was available. (2:1)
Sent from my XT907 using xda premium
droidman89 said:
Hi every one I'm getting a replacement. RAZR m And want to find out how to unroot it for good not just temp unroot but perm and remove super user I used motofail2go from djrbliss to root but there's no option to unroot anyone
Thanks
Sent from my XT907 using xda app-developers app
Click to expand...
Click to collapse
You Can do you have to dowload universal unroot .apk and install and press unroot sorry for my bad english i am a boy

Before RMA?

maybe a stupid question. What should I do before returning my phone back to Google? It has been rooted and run with custom kernel.
After I restock it, should I install some apps? Or just live it blank?
Lock bootloader. Thats the only thing u have to do. No need to install apps.
Sent from my Nexus 4 using xda premium

well, My device was bricked

My device won't boot up power or wont go to recovery mode. powering on has no vibrate feel and it stays black. I used liquid smooth.
Where did you get the liquid smooth rom?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
What steps did you take when flashing
Have you tried download mode?
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
mg2195 said:
What steps did you take when flashing
Have you tried download mode?
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
I downloaded a 2.9 rom for att only
1. I wipe factory reset coming from different rom
2. I install liquid smooth
3. I install loki
4. hit reboot
5. it ask for fix for root, i slide it to fix.
6. bam! screen went black!
If all of this cant be fixed, I have to take it back to att for replacement and act dumb. I have last day to return today. 14 policy is about to expire 11:59. I had it since July 15.
If you can't even get any power and can't get into down load mode then you probably are not going to get it fixed. Have you tried odin and seen if it will recognize the device?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
If you could get into download mode then your not in trouble just reflash stock via odin?
Sent from my SAMSUNG-SGH-I337 using xda premium
Odin do not detect my phone. It SOL! I went to att today. They told me it was SOL too because this device won't boot into recovery or download. Nothing was turning on. So it was replaced by warranty. I told them I rooted it (not playing dumb here at this time) and they replaced it.
Does rooting void warranty right? I don't get it? But I remember on another forums said rooting does not void warranty? Unless they see custom device and unlocked boot loader void warranty?
Can someone explain clearly?
Sent from my Nexus 7 using xda app-developers app
LeonKnight12 said:
Odin do not detect my phone. It SOL! I went to att today. They told me it was SOL too because this device won't boot into recovery or download. Nothing was turning on. So it was replaced by warranty. I told them I rooted it (not playing dumb here at this time) and they replaced it.
Does rooting void warranty right? I don't get it? But I remember on another forums said rooting does not void warranty? Unless they see custom device and unlocked boot loader void warranty?
Can someone explain clearly?
Sent from my Nexus 7 using xda app-developers app
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In almost any situation, operating a device in a way other than the manufacturer intended will void the warranty. In the case of AT&T's warranty, they may have explicit clauses against jailbreaking, rooting, and firmware modification in general. In the terms of the manufacturer's warranty, they might even allow for root, but I'm not sure on this. I once saw someone (reputable dev) post that rooting by itself is not an automatic void. They have to prove that what you did broke your device (which it sounds like what you did probably borked it).
If someone has a rooted device, and suddenly the battery explodes or the LED light stops working (on an otherwise stock rom), then it's kinda hard for them to point at "you rooted it" as being the problem.
But yeah, best to look up the verbage in the warranty, to be sure.
What ROM was on there before you flashed liquid?
And what recovery?
I ask because when flashing AT&T liquid on TWRP at least, you don't flash loki and you also don't get prompted to install root. Not even after a full wipe of EVERYTHING.
Sent from my SGH-I337 using xda premium
CZ Eddie said:
What ROM was on there before you flashed liquid?
And what recovery?
I ask because when flashing AT&T liquid on TWRP at least, you don't flash loki and you also don't get prompted to install root. Not even after a full wipe of EVERYTHING.
Sent from my SGH-I337 using xda premium
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Google edition 4.3. Is this more likely caused by it? I wiped factory reset before flashing.
Sent from my Nexus 7 using xda app-developers app
Im sorry if I missed your answer to this i didnt see it. Can you put the phone into download mode or not. Holding power and audio up?
I'm not a master at this, but wouldn't a JIG put the phone automatically into download mode, if its not bricked that bad?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
using a jig
r8revealed said:
wouldn't a JIG put the phone automatically into download mode, if its not bricked that bad?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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a jig I've always used for my Infuse, does in fact kick the GS4 into DL mode.

Ways to get back to unrooted status

Is there a way on att lg g2?
Once I root my phone, the warranty is void. I read that once you go back to stock unrooted, somewhere it shows that you've been rooted. Still voiding the warranty.
Is there any way to get by this?
Sent from my LG-D800 using xda app-developers app
I want to root, but also want to make sure I can unroot safely.
But I do have att protection plan so maybe this doesn't even matter.
Sent from my LG-D800 using xda app-developers app
http://g2-lg.com/how-to-unbrick-unroot-at-t-lg-g2-lg-d800-revert-to-stock-rom/
Sent from my LG-VS980 using xda app-developers app
I worked for AT&T. No one checks for root. Take my advice with a grain of salt but warranty applies to the manufacturer not the mobile company. You should be alright.
sweet. thanks.
by any chance can i get some direction on how to get a custom recovery loaded? Ive tried a bunch of different ways. I got the ota update on att before i rooted.
thanks for the info
http://theunlockr.com/2013/10/31/how-to-flash-a-custom-recovery-on-the-lg-g2-att/
Sent from my LG-VS980 using xda app-developers app
when i try to boot into recovery it keeps saying Secure boot error Certificate verification error
any ideas
VS980
Tried searching but came up short... Is there a way to unroot the Verizon VS980??

[Q] How to downgrade Nexus 7 from 4.4.2 to 4.2?

I recently updated my Nexus 7 2012 16gb to 4.4.2 and now I am facing some problems. While listening to the music, whenever I type, the songs suddenly astop and give some loud noises! And also few touch problems. Is it possible to downgrade my Nexus 7 to 4.2? And if yes, should I root it? But I don't want to as my Warranty is still not dead. Or should I wait till the next update? Please help me!
TIA!
I have warranty for another 7 months, that's why! Can I again unroot it?
The nexus devices all come with unlockable/relockable bootloader and yes you can unroot the device as well so root away and if you need the warranty for anything unroot and relock the bootloader
Sent from my C5303 using xda app-developers app

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