Database Users

Bought a nexus 7 and still on the fence

So I bought a nexus 7 from office depot. It is unopened because after reading all the threads on here Im a little worried about the problems it will have. Im wondering if anyone has had any experience returning the device through office depot? Im also on the fence after hearing all the problems with the device it sounds like a huge headache. Looking to get some other users inputs on the nexus 7 device and if anyone's dealt with returning theirs at office depot. Also If you think I should purchase it from another store.

I've had no issues with the two I purchased from Staples. I wouldn't buy a pencil at Office Depot, the stores/people here SUCK!

I bought mine at Futureshop (here in Canada) and I was pretty hesitant as well in opening it after seeing all these threads about the issues people were having with theirs. But to my relief it was a good model. No visible defects with it.

Staples has a 14 day return policy on electronics. Keep that in mind when buying in store.

This is what all these negative threads are doing. Just open and start using, it's a great device.
Sent from my Nexus 7 using xda app-developers app

I bought it at ABT in Glenview, IL. I had a problem with mine and ABT did not have any issue to exchange it for me.
I have not shopped at office depot for a while but when I did, i never had any problem return/exchange.
Sent from my Galaxy Nexus

Office Depot has the same policy but once it's open only store credit. What's Google plays return policy?
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kangxi said:
This is what all these negative threads are doing. Just open and start using, it's a great device.
Sent from my Nexus 7 using xda app-developers app
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I know right, it's like he wants either permission to use it, or just wants to let everyone know he's got one. &?
Sent from My Omega powered beast, using Xparent ICS

You can return for a full refund at Staples if there is a problem with the device, even though it's been opened.

blade30p said:
I know right, it's like he wants either permission to use it, or just wants to let everyone know he's got one. &?
Sent from My Omega powered beast, using Xparent ICS
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more like i dont want to get burned again I had a Samsung droid charge worst smartphone I have ever used. I just want to make sure that all these complaints are not as widespread as they are made out to be.

You're not gonna see everyone praising it on forums, they are here to resolve issues and report problems. My 7 is flawless.
Sent from my Galaxy Nexus using xda app-developers app

You bought it already. Just open it and find out. It's completely worth it if it's got a good display. And if it's defective, you can get it exchanged.
And I'm saying this as a person that has gotten two defective Nexus 7s and am currently waiting on number 3 (from Google Play). At least with your retail store purchase, you can exchange it the same day (if they have stock) if it's defective.

I got mine from Staples a week ago tomorrow. An absolutely flawless unit as far as I can tell. It was the only Nexus they had in stock, but it has no issues.
If there are in fact problems with it, I am obviously less observant/picky than other owners. I am yet to notice anything wrong

I wish people would stop saying the same exact thing in each of these threads....
nexus 7 is a fast and great little device.
go buy it now if you get a bad one take it back until your happy

Nexus7 is awesome. I have no problems with it. I purchased mine at staples.
Sent from my Nexus 7 using XDA Premium HD app

Best device I own. Mine is flawless.
Sent from my Nexus 7 using Tapatalk 2

Stop being a b.i.t.c.h. and open it! For crying out loud. Come on people!
Sent from my Nexus 7

The first batch of Nexus 7s seem to be a little faulty, but that's expected with any brand new product. I just got mine from Staples on Sunday and it's perfect. They said their previous shipment was defective and had to send it back and mine was from the new batch that had just come in the previous day. If it's defective, return it and get another one. Easy enough.

Got mine from Office Depot a week ago and it is flawless. None of the problems people here are reporting.
Sent from my Galaxy Nexus using xda premium

You know damn well you opened it as soon as you left the store!
Sent from my Nexus S using xda premium

Best uk returns retailer

Hi all,
Im looking to order my 3rd nexus 7 but want a good retailer with good returns policy.
My first 2 came from ebuyer and they were both c70 units with screen issues so i dont want too use ebuyer again as it seems they only have c70 in stock.
So where do i buy my next one ?
Paul
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vphotographic said:
Hi all,
Im looking to order my 3rd nexus 7 but want a good retailer with good returns policy.
My first 2 came from ebuyer and they were both c70 units with screen issues so i dont want too use ebuyer again as it seems they only have c70 in stock.
So where do i buy my next one ?
Paul
Sent from my GT-I9100P using xda app-developers app
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Hi,
I've bought mine from ebuyer on Thursday and its a C8. Tiny bit of screen lift, but its not an issue at the min. Might be a good idea to give them another go.
If you don't want to, Tesco could be a good idea. They refunded me when I was out of the 28 day warranty immediately and had no problems with them. My first one was a C7 with screen flicker.

Hi
Tescos are out of stock everywhere instore and ive heard the return process is not good if done online
Asda collect maybe a option
Paul
P.s galaxy tab 2 7.0 is looking more interesting every day
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I had two from Tesco, both had defects, returned with no issue - other than it taking a few days to sort, but I did get £20 for free from them lol!
Then I got one from my local Asda store, that also had defects so I went in and they swapped it there and then with no hassle! Plus you get 28 days return with them!

Asda dont have them either only online and collect from store.
May try them later after i play with a tab 2 7.0 in pcworld.
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vphotographic said:
Asda dont have them either only online and collect from store.
May try them later after i play with a tab 2 7.0 in pcworld.
Sent from my GT-I9100P using xda app-developers app
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That's strange, my local Asda has a very small electronics part but they had two in stock and I ended up having both haha (well only one to keep)
You should maybe try another Asda store? I personally didn't like the Galaxy Tab, I find it too cluttered with all the Touchwiz stuff and it didn't feel as smooth as the Nexus.

Ok my local asda has a couple c80 units in stock so im picking one up later.
Hope its ok as this will be my last try with asus/google tablets.
Paul
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Got nexus 4 from eBay question?

So I got my nexus 4 from eBay it was sealed and is perfect no issues. My question is those that bought the phone from the play store got a certain letter. Does this letter register the phone with Google ? Is my phone registered by signing in or is there a step I need to take ?
sent from one of the NEXUS twins 4 or 7.....

What letter? There wasn't a letter included! Only paper is the receipt unless you're talking about the login when you first boot up the device. Should be able to just start it without any problems
Sent from my Nexus 4 using xda premium

zephiK said:
What letter? There wasn't a letter included! Only paper is the receipt unless you're talking about the login when you first boot up the device. Should be able to just start it without any problems
Sent from my Nexus 4 using xda premium
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Ahh that's just a Google play receipt. Now I see. Yes I obviously don't have it that shouldnt be a problem right? Phone is mint
No issues at all
sent from one of the NEXUS twins 4 or 7.....

Well no receipt no warranty as eBay won't be classed as proof of purchase even tho phone is in warranty
Sent from my Nexus 4 using xda premium

just have the seller transfer the warranty to you.

You still have the 1 year warranty from LG but not from google/play store. You have to contact LG for any warranty work. I have no idea if you need to register or not. I never registered the phone and was still able to get a warranty replacement but I bought from the play store.

I got mine from eBay when i tried to RMA they denied it first cause it was not purchased derectley from them then i claimed that it was a gift i contacted the eBay seller and he was able to transfer the ownership to me so its YMMV thingy good luck
Sent from my Nexus 4 using xda premium

Can you describe how to do this warranty transfer? Guy from ebay said that he is going to give me delivery note from google play and this is enough for me to get warranty if needed.

N4 ownership transfer....

So I received my nexus 4 about a week ago, and have been loving it ever since. Just the other day (I believe it was Thursday) I wake up and check my phone, and notice a dead pixel! So later that day I call Google inquiring about a RMA, but since I bought the device off of Swappa and was not the original owner, I could not get the RMA. I contacted the seller of my phone and he called Google, the lady on the phone/email told him that a "specialist" was working on my case, and this was two days ago. So basically what I'm asking, has anyone gone through something similar? Any ETA on when this specialist's work will be done?
Sent from my Nexus 4 using xda app-developers app

It happened to me with a nexus 10 I got it from Craigslist but all they ask me was for the Original email that unit was bought it took like a week to get the replacement but they will put a hold on your Google wallet when they receive the device they release the founds sorry but English is not my language I hope it helps
Sent from my Nexus 4 using xda premium

Alright , I called Google again and they didn't know anything of it, is there anyway I can transfer ownership without involving the seller?
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Be patient mine took like 3 weeks but it was my fault since I didn't call them for a week after they ignored me.they require some info about the original owner they asked for name email and order number the eBay seller I bought from was cool to give me the info. They contacted him I think to make sure if he OK with the transfer. Even if Google deny u RMA lg should cover you
Sent from my Nexus 4 using xda premium

Who do I contact to do this as I'd like to change my ownership too
Sent from my Nexus 4 using Tapatalk 2

FraserCarter said:
Who do I contact to do this as I'd like to change my ownership too
Sent from my Nexus 4 using Tapatalk 2
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You have to call Googles RMA number and they will redirect you to the RMA specialtists who will then contact you through email for the necessary info and then they'll send you a link to buy the RMA. The whole process to change ownership and buy the RMA took one day and the RMA shipped the next morning, overall it was a surprisingly smooth process.
Sent from my Nexus 4 using xda app-developers app

The guy that sold me a nexus ignored all my communications. Google will not do anything to help you in this situation. They only transfer ownership of you have the original purchasers info.
I ended up sending it to LG for repair and had to go out and buy a GS3 as a temporary phone in the mean time. (~2 weeks to get your phone back from LG )
Sent from my SGH-T999 using Tapatalk 2

How do I RMA?

I know its simple to get a device replaced. My n4 has something under the glass on the bottom half of the screen nearest the bezel. It was there from buying it but it's been more than 15 days. What's the best way for me to replace the phone from Google?
Sent from my Nexus 4 using xda app-developers app

Please search the forum for the answer. Too many threads like yours are floating around the internet.
Sent from my Nexus 4 using Tapatalk 2

andybfmv96 said:
I know its simple to get a device replaced. My n4 has something under the glass on the bottom half of the screen nearest the bezel. It was there from buying it but it's been more than 15 days. What's the best way for me to replace the phone from Google?
Sent from my Nexus 4 using xda app-developers app
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Hi just click on your order from the email receipt you should have received if you ordered through Google Play. From there it should have a number to call regarding your order. That's the number for the Google play store. Not sure what country you're in but the phone should have a years warranty (I'm in the UK). This should cover it for faults and defects.
Not being mean but it's easy to do. It even said "if you need help with your order call ..."
That was on my order confirmation I got when I ordered my Nexus.
Sent from my Nexus 4