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Please Help! The touchscreen on my WING stopped responding but everything else functioned well, so I kept on using it with the hardware buttons. I was still keen to sort out the root problem and one of the suggestions I got from this forum was to do a hard reset.
After the hard reset, the touchscreen is still not responding, but the phone prompts me to align the screen, I have failed to get past this as it requires the use of the touchscreen. I would rather still use my WING without the touchscreen as where I am located its almost impossible to get a replacement screen which I now believe is the permanent solution.
Is there any way that I can bypass the align screen so I can at least still use the phone?
The same thing happened to me once, and I had to return it and get a new one from Tmo
Thanks David, but am in Africa and it was sent it to me as gift. I don't have many options available apart from this forum..
oh no! Well, that sucks man. I don't know what to tell you.
My phone was working fine till a few minutes ago and now the center of my scream is not responding to touch, but everywhere else works fine.. Its locate in the center of the screen and it runs all the way across from left to right.
things ive already tried:
1. Pulling the battery /hard reset
2. Changed roms " miui, cm6, fresh"
3. Changed kennels "snap, kingklick, htc"
If anyone one have any other suggestion please do tell, thanks in advance
Are you using a program/widget that disables the lock screen?
Sent from my PC36100 using XDA App
Nope, no widget for lock screen unless you mean the lock screen that comes stock on the rom.
But its not the lock screen that iam having problems with, its like theres a dead spot on my screen and its not responding to any touch input.
Download a multitouch app from the market. Test it and see if you get any sensors where the dead spot is. If you don't maybe your digitizer is broken.
i tried dotty, and it registers the touch on the screen untill I run over the affected area then it just jumps pass it or not respond at all.. -_-... do u guys think i can just unroot my phone and get htc/sprint to replace the phone since it's a mechanical defect? i also have insurance on the phone.
shif7i7down said:
i tried dotty, and it registers the touch on the screen untill I run over the affected area then it just jumps pass it or not respond at all.. -_-... do u guys think i can just unroot my phone and get htc/sprint to replace the phone since it's a mechanical defect? i also have insurance on the phone.
Click to expand...
Click to collapse
Its not a mechanical defect.....but yeah they should be able to replace it. If you go through asurion you will have to pay the $50 or $100. Unroot the phone, take it to a Sprint store and show them the issue.
Sprint store will replace the LCD screen for ya. Result probably will vary how good the tech is.
I had it replaced once waiting close to 2 hours at the store, came home, noticed I can't hear a thing when making call while speaker phone worked. Went back to the store and asked for a new phone swap since I only had the phone for 2 weeks.
My phone was fully rooted with fresh rom, and ppl at the store didn't really care about it. They only checked for any physical damages.
Came back home, Unrevoked + rom manager = fully rooted in 20 minutes again.
okay, so my optical trackpad is no longer working, or is super NOT sensitive at all.
During messaging, when I type a sentence "hi, how's it going, I'm doing..." or something like that, I used to be able to use the optical trackpad to scroll to any letter but now, I cannot. Even when I can, it's after 50 swipes of the trackpad... WTF.
In the homescreen, when I swipe the optical trackpad left/right, it does nothing.
(I'm not rooted, everything is stock; learned not to root and setup the phone after my first mt4g exchange)
I'm hoping I dont have to exchange this one, but is there any setting or something I could do?
Oh, and the button on the optical trackpad works cause I still use the trackpad wake to unlock phone.
thanks in advance.
Factory reset. If that doesn't help - call T-mobile and have send you a new one. My trackpad works perfectly, much better then the one in G2.
I exchanged my wife's phone a couple days ago due to the exact symptoms you described. I factory reset the unit twice and the problem persisted. The track pad crapped out while we were still in our first 14 days from purchase (starting to question the unit build quality although it had the sony screen... Taiwan made). TMO customer support stated "there's not any troubleshooting we can do for this matter. We'll send you a new phone".
yeah, I feared NOT doing a factory reset but I guess I have to.
This is like my 5th factory reset in 3 phones.. HTC QC is really starting to f$ck1n piss me off.. WTF
I guess I will factory reset and if it doesn't work, I will exchange... yet again...
I'm getting the EXACT same problem, did the factory reset help? Did T-Mobile send you a new phone?
Thanks in advance for any info. I hate to reset my phone after finally setting it up to my liking...
You could try flashing a diff ROM
EDIT: ermm well that could work but I meant to type kernel
Sent from my HTC Vision using XDA Premium App
Looks like my girl had joined the club of broken optical pads on the mytouch. She blames me actually, saying me flashing ROMs on her phone did it. Is that possible? It works to select items
If you press really hard but u can't swipe with it. I found out the pressing really hard works to select while in recovery trying a differ ROM well that didn't work it still takes a hard press to work. Went from darkside sence to darksode MIUI. I can see the red light in the trackpad it stays on with the screen and goes off with the screen. Not sure what to do with it shes stuck with the phone for at lease 1 more year when our contract is up.
jaysun3000 said:
Looks like my girl had joined the club of broken optical pads on the mytouch. She blames me actually, saying me flashing ROMs on her phone did it. Is that possible? It works to select items
If you press really hard but u can't swipe with it. I found out the pressing really hard works to select while in recovery trying a differ ROM well that didn't work it still takes a hard press to work. Went from darkside sence to darksode MIUI. I can see the red light in the trackpad it stays on with the screen and goes off with the screen. Not sure what to do with it shes stuck with the phone for at lease 1 more year when our contract is up.
Click to expand...
Click to collapse
Nice job searching! A year old thread haha, and probably her fault... I bet she dropped it because unless it started happening when you flashed a ROM then it's probably hardware crappin out.
Nicgraner said:
Nice job searching! A year old thread haha, and probably her fault... I bet she dropped it because unless it started happening when you flashed a ROM then it's probably hardware crappin out.
Click to expand...
Click to collapse
Well I hope is not a sign of a soon to become brick after more future flashes....such as an eMMC fail....I know we both have the bad chips but regardless I flashes with no issues so far and I find I had to believe the optical pad is failing do to a flash...
Sent from my HTC Glacier using XDA App
hello, recently my phone's touchscreen does not work. Only when I initially turn it on, it will work until I turn off the screen or if someone calls, I am able to answer then the touchscreen works. Other than that, if I power on the screen, I cannot unlock it at all. I am currently using NAND version of Android on my phone and it have been perfectly fine for weeks. Does anyone have any clue? I have already tried to load a different version of the rom but still the same problem is occurring.
Could be a hardware problem. Send it back for repair.
This is a hardware problem. Send it back to HTC for repair.
Sent from my HTC HD2 using Tapatalk
Try turning on your screen with the other buttons beside the red end call one.
This happened to me, however, eventually, it stopped working whenever i pressed any of the other buttons to turn on the screen for touch to work also, so it's best to send it for repair while you still can.
For all of you having issues with screen freeze, here is my take. (Before I waste any of your time, I just want to say that I finally had to send it to HTC for repair) This is NOT a software issue but a hardware issue.
I have been flashing roms ever since HTC 8225 came out. I don't want to sound like an expert, but I am an above average user.
I have been using my HD2 for over a year. Then the screen started freezing out of the blue after it locks. Then I had to reboot it and it worked as long as it didn't lock.
Then I figures out that it started working when i awoke the phone by pressing the "BACK" button. So I kept doing that for a while till that stopped working. Then I figures out that if I tilt the phone sideways, almost like changing the screen to landscape, brought it back to upright position, and pressed the back button, it unlocked. However, this also stopped working after few days.
(I also tried to flash many different roms to make sure that this is not a software problem)
Finally the touchscreen stopped working altogether.
Then I called HTC to see if I was still under warranty. I thought I was way past the warranty period but HTC said that I was under the warranty. So I send in the phone for repair and it is on the way back from repair. I didn’t have to pay anything since it was still under warranty.
If your phone is under warranty, send it in for repair as soon as possible. Even if it works for a little while, it needs to be fixed.
I just wrote what I have learned by trying different things. When I flashed factory roms and the screen is totally unresponsive, I concluded that it is a hardware issue.
If you know better, share it with the community!
Thanks for the response everyone.
I have tried to turn on the phone using any other button but the red button and it works. But as most of you already experienced, it will probably get worse. I don't think my phone is under warrantee anymore so is there a repair kit for this?
I have worked on a handful of HTC phones but the HD2 is different. You need to use a soldering iron to remove the touch screen connection. I personally don’t like to deal with stuff like that! As far as a kit, I am not sure. There are videos on youtune which can walk you through changing the screen. Then again, I am not sure what needs to be changed. Is it the screen? Is it the digitizer or something else? Keep searching... Good Luck!
digitizer broken, send the HD2 for repair
Obviously, if you phone still falls into warranty period, reflash original stock WM
good luck
So recently my HTC HD2 touch screen has been working on and off.. Sometimes it would work and sometimes it dosen't?? I have searched on Google for help but everyone gets different answers on how to fix it. Some say its a hardware problem, others say it is a Rom thing, and most say just send it back to HTC or your provider to get it fixed. But I dont have a warranty on mine anymore, and I live in Canada & use rogers, so they don't carry the phone?? So I am really stuck and have thought of a couple solutions but would like to ask you XDA forum people if it has worked for you??
I was thinking mine is a digitizer problem so I post some pics here to ask if anyone else gets these problems? and if so how it might be fixed
I also thought of buying a new Digitizer from ebay and replacing mine?? has anybody that and been successful with that??
http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=350480051781&category=43304&_trksid=p5197.c0.m619
Thank You for reading and taking your time to help me
The pictures at the bottom if you notice the opinion menu should not have a selected silent mode when I haven't pressed it. and the home screen should not have the light blue button lite up because I haven't pressed it?? (its in the corner of the screen) and the last pic if i am correct the "turn on usb storage" should not be blue it should be white since i haven't clicked it..
Did you find a solution to your problem? The same thing happened to my sisters phone just recently. Did replacing the digitizer work for you? Somewhere I read that pressing the end button hard enough to 'nudge' the digitizer (which is located under the end button) fixes the issue. For how long and how much truth is in that? I don't know haven't tried it.
hey!
i had the same exact problem, my htc suddenly stopped working (touchscreen) and it was weird because I never spilled any water on it, so I tried what you said, pushing hard the red button and it worked! at least it worked for me
pressing hard on the end button works for me
Hi thanks for the tip. this works for me for now...
wonder is this a sign that it is going to wear off soon.
CRAZY!!!! It worked!
Wow! Thanks alot for the tip, screen fixed again..
Where id this red button?
I think it is or POWER button or red small restart button under battery cover.
kubekpop said:
I think it is or POWER button or red small restart button under battery cover.
Click to expand...
Click to collapse
its the red end call/ power off button
and the suggestions above work perfectly cause i have that problem
it worked!!!!
At first this sulotion seem like a joke...but it WORKED!!!!...
But for me pressing hard enough is not hard enough..so i press using my teeth..like bite it ...
And it worked...
i had this problem today
i stripped the phone down and the flex cable was not connected properly so i pushed it all the way in and now the screen is fully working,
only bad thing is that i snapped the volume flex cable so now i cant navigate through magldr ???
ex5dream said:
At first this sulotion seem like a joke...but it WORKED!!!!...
But for me pressing hard enough is not hard enough..so i press using my teeth..like bite it ...
And it worked...
Click to expand...
Click to collapse
I am amazed that this actually worked! I pressed it with my teeth a few times and the screen is now fully working again!! Before I found this thread I was on the phone with T-Mobile already setting up an exchange for a new phone. Which normally they would send you a new HD2 but T-Mobile no longer has the HD2 so they make you choose from the LG MyTouch, Samsung Exhibit 2 and the HTC Radar. I was soooo ****ing pissed because none of those phones are customizable like the HD2. I did a hard reset on my phone so now I'm redownloading all my apps...pain in the ass but at least I get to keep my phone.
---------- Post added at 05:24 PM ---------- Previous post was at 04:54 PM ----------
TrevorMcCauley said:
I am amazed that this actually worked! I pressed it with my teeth a few times and the screen is now fully working again!! Before I found this thread I was on the phone with T-Mobile already setting up an exchange for a new phone. Which normally they would send you a new HD2 but T-Mobile no longer has the HD2 so they make you choose from the LG MyTouch, Samsung Exhibit 2 and the HTC Radar. I was soooo ****ing pissed because none of those phones are customizable like the HD2. I did a hard reset on my phone so now I'm redownloading all my apps...pain in the ass but at least I get to keep my phone.
Click to expand...
Click to collapse
Okay, I might have gotten excited too soon. Cause now the touch screen is on and off working...I don't know what to do. I don't want a ****ty new phone. I want my beloved HD2.
it worked for me too...awesome thanks yall
EDIT: worked temporarily for me, touchscreen stopped working after few minutes
Mine is on/off working but I've found that screen works as long as end button is not used, when I use the red button I have to wait until it sleeps to wake it with any other button instead. Maybe a couple of times before finally get it to work.
Don't know if its related. Thanks in advance.
Sent from my HTC Glacier using xda premium
TrevorMcCauley said:
I am amazed that this actually worked! I pressed it with my teeth a few times and the screen is now fully working again!! Before I found this thread I was on the phone with T-Mobile already setting up an exchange for a new phone. Which normally they would send you a new HD2 but T-Mobile no longer has the HD2 so they make you choose from the LG MyTouch, Samsung Exhibit 2 and the HTC Radar. I was soooo ****ing pissed because none of those phones are customizable like the HD2. I did a hard reset on my phone so now I'm redownloading all my apps...pain in the ass but at least I get to keep my phone.
---------- Post added at 05:24 PM ---------- Previous post was at 04:54 PM ----------
Okay, I might have gotten excited too soon. Cause now the touch screen is on and off working...I don't know what to do. I don't want a ****ty new phone. I want my beloved HD2.
Click to expand...
Click to collapse
For everyone with this problem, It means that your hard buttons are wearing out, getting sticky. Its like if the esc key on a keyboard gets stuck, nothing can be done because it keeps esc'ing, well the same applies here on the HD2. Sh*t happens. Sorry.
I love this forum
I LOVE U ALL
COZ UMKE MY PHONE COMES ALIVE , & ME 2
THANK U ALL SOOOOOOOOOOOOO MUCH
thank you for above information
Thanks a lot, htc hd2 is in live again!
Thanks a lot, Htc hd2 is in live again!
After experiencing the same issue, I was also ready to buy new one, maybe Htc Desire HD.
I was running MIUI GB, I done hard reset several times, I downgrade the phone to W6,5, but nothing Happen, I went to HTC but the phone wasn't anymore under waranty and they ask me €240.00 to fix it, then I decide to change by myself the touch screen + Digitizer €45.00 average on Ebay, and/or keypad key button flex ribbon cable parts €7.00 average on Ebay.
And then waiting for the parts I'd just install Screen off an d Lock Apkdecided to don't use anymore the power red button until that I saw this thread. To simple to be true, but I tried, and it works, not every time but most of the time.
So it is just to change the keypad key button flex ribbon cable parts €7.00 average on Ebay.
Thanks again to all of you.
Screen Issues
My screen froze up occasionally as well. Seemed like more of a software issue rather than hardware; however, when I replaced the screen it went away completely.
cannot beleive it worked
pushed really hard on tghe call end button and now the key touchscreen works. God bless the internet.