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Hi all, first time poster long time browser I checked the wiki and did a search but couldn't find a similar post. Here goes..
Yesterday i tried to connect to this protected wifi at a coffeeshop, but my HD did not manage to connect even after entering the network password. In the end it froze. The home screen was showing, i could feel the vib when pressing the screen, but no action happened. I did a soft reset, but that didnt make a difference... nothing working still, while it is still trying to connect to wifi.
Then I first did one hard reset. I managed to get to the screen where i am asked to touch the screen in order to configure the device. While i could feel the vib, nothing happened. I did a second hard reset, ended up at the same screen, but this time there is no vib when pressing the screen... and still nothing is happening. Same situation when doing a third hard reset.
I am lost for ideas.... Have anyone of you ever experienced something similar and what did you do to resolve it? Or have anyone any suggestions as to what I should try next??
Very bad dude,
what you can do (i dont know if this will work).....Flash your original rom again. it is a kind of a hard reset, but maybe this will work.
can you boot to boatloader (three color screen), and see the text USB when connected to pc?
Hi Kadir,
thanks for your answer.
I am trying to flash my rom using the excellent tool Hard-SPL package from OliNex, but to no avail.... i keep getting error message 202 meaning that it can't connect with the device...
This may sound obvious, but just in case... have you tried to remove the battery when the device is turned off? Is the only way to ensure you are fully turning it off, in case you have some kind of 'static' acting up. I had a similar issue on a PDA and also in my notebook, and was solved by removing battery.
hi,
thanks for the advice. I wish this was all it took, but alas no, i am not that lucky. I am starting to think this is a hardware issue....
can you see the 3 color screen?(when phone is off push power on + volume down button and keep volume down pushed).
if yes can you see it you are now in the bootloader. just chech if you see text usb, this means its connected.
and then flash, no 202 anymore.
do not use hard spl if you want HTC to repair your phone(warranty issue)
Don't you have to disable USB connection in ActiveSync too? Or was that just me?
I found the Flash program killed active sync anyway, but you're right all the guides say to disable it.
Just as i said - Argh! The screen is no longer responsive. What to do? I can no longer slide the lock across the screen. i have tried to flash the ROM with the 1.66 official but i cannot because it tells me to unlock the phone. I cant! argh! I've pushed the little red button by the battery a couple of times as well as removed the battery. Any suggestions? The hard buttons allow me to answer a call but that's it. i recently turned on the lock for the phone (today in fact) but I've unlocked it several times since doing so before this happened.
Sounds familiar...
Sounds like it is the same problem I had, as well as a few others on this forum. Even after a hard reset, it still didn't work. According to other people here, the solution is to have the screen swopped out for a new one. I've actually just sent mine in today to get it sorted out.
Just curious - I've got a suspicion that environmental conditions may have a role to play in causing the failure. What is the weather in your area like?
Very nice here today. Sunny, mid 50s(f).
I bought this off of ebay. Do i just send it in to HTC?
Try a hard reset, and if it doesn't help then make sure you have an official ROM and send it to HTC.
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
lythe123 said:
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
Click to expand...
Click to collapse
I would really like to wipe it before i sent it in. i dont want all my info, etc going into someones hands i dont know. anyway to do that?
No, that's a soft reset. Hard reset is pressing the red button while holding both volume keys until you get the "Restore factory settings?" prompt (when the device is on), then following the onsceeen instructions. This is what you're looking for to erase everything, including any possible software bug that could have caused the issue.
If the touchscreen still doesn't work then, send it in.
lythe123 said:
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
Click to expand...
Click to collapse
No! A hard reset is:
- Turn phone off
- Press vol up and down at the same time and then press power button (hold vol)
- follow the instructions on the screen
Be aware, that all you data on the phone will get lost. I recommend taking out the SD for that as well. After that u r done. By what you say i assume, that you didnt flash a custom ROM yet, right ?
Thanks! that didnt work either though.
I just want my money back now honestly. This thing, as pretty as it is, is just too much trouble.
Sorry double post...
A faulty device can happen to anybody, just bad luck... can't count how many times it has happened to me as well in the past.
I heard that there is a batch of phones that have a faulty screen, other problems are that without pressing anything the phone still registers clicks, phone doesn't always detect the correct place of where you pressed and the screen not responding.
I have got this on my phone and have arranged a pick up from HTC to pick up my phone for repair, hopefully in a week or two it will come back with a brand new screen that works
Ive had it a couple of months now. Im not sure if i can deal with the lack of apps that my iPhone has, pandora and the like, and the fact that teh HD2 would every so often change time and even date and i cant get weather in places my iPhone can.
In short, i love the HD2 for its specs but i no longer trust it at all.
So a friend called me today and said he is having problems with his Vibrant and wanted me to come take a look at it. He explained that he flashed a rom and now everytime he boots it up, it gets stuck in a force close loop hell. I got there and verified that's happening and said that I could just flash him back to stock. Well, come to find out he's also hardware locked! I tried to figure out a way to enter safe-mode (have used this on my Mytouch but it had actual buttons to make this work) but it was no-go since it's capacitive. On top of all this, he doesn't have debug mode enabled and I can't get to the settings due to the force close loop and no working launcher/home. I couldn't get any adb commands sent to the phone due to no debug mode, so that means I can't even adb reboot into recovery. I spent almost 2 hours on it before I had to give up. Does anyone have any suggestions that I may have overlooked or not thought of?
Greatly appreciated! XDA has some of the smartest damn people around!
Have you checked this out?
http://forum.xda-developers.com/showthread.php?t=804305
Duce HD2 said:
Have you checked this out?
http://forum.xda-developers.com/showthread.php?t=804305
Click to expand...
Click to collapse
Yes, in fact I had that very thread open on my netbook as I was working on his phone. There's one (of many) problem with this:
"turn on USB debugging in Settings-->Applications-->Development"
As I stated in my OP, he doesn't have debugging turned on already, and I'm unable to get to it in settings because at startup it's in a FC loop and I can't get to settings either by holding MENU or using the launcher.
Is there another way to get to phone settings besides those two methods? How about going into safe mode? I've done that before with my MT3G, but it has hard buttons that facilitate this with ease. With capacitive, not so much. Is it possible to enter safe mode on the SGS phones with capactivie screen?
I seriously doubt this has stumped the brains of XDA!
Email me lets see if I could help
[email protected]
What do you think caused the force close loops? Was your friend tinkering with his phone? Did he install a lagfix?Are you doubly sure he's hardware-locked?Did you try Download mode?
Lots of questions...I had this problem once. It was due to the fact that installed Ryanza's early lagfix and tried to remove it. My phone had a force close loop, BUT I had enough patience to wade through the loops and in the very short gaps at which they appeared, I managed to navigate the phone into settings (~an hour). The moral is: Try very hard to get into settings and don't lose your patience.
You can try booting into safemode, maybe that will help. Just turn it off and when it powers on the second you see the animation start press and hold the home button.
cthach11 said:
What do you think caused the force close loops? Was your friend tinkering with his phone? Did he install a lagfix?Are you doubly sure he's hardware-locked?Did you try Download mode?
Lots of questions...I had this problem once. It was due to the fact that installed Ryanza's early lagfix and tried to remove it. My phone had a force close loop, BUT I had enough patience to wade through the loops and in the very short gaps at which they appeared, I managed to navigate the phone into settings (~an hour). The moral is: Try very hard to get into settings and don't lose your patience.
Click to expand...
Click to collapse
From what I gathered, he tried installing the FrankenTwiz rom and something went wrong. He couldn't fully explain exactly WHAT went wrong, and so I'm coming into this whole thing without a lot of answers to help troubleshoot it. I know he's HW locked because that was the first thing I tried (recovery mode) and it's not able to get into it. When I fist got my Vibrant it was HW locked and the behavior is the same. I exchanged mine the next day for a non-HW locked. I tried every method to get into recovery/download mode but unable to. I remembered "safe mode" from my MyTouch 3G, but it needed the hard button (menu) pressed on bootup. Being capacitive screen, it doesn't respond the same way so I couldn't even use safe mode. He doesn't have USB debugging enabled and I can't get to settings to enable it due to the FC loop. I sat there pressing CLOSE a million times to find that "break" in the process to try and get to settings with no luck. Hope that answered everything.
icandy75 said:
You can try booting into safemode, maybe that will help. Just turn it off and when it powers on the second you see the animation start press and hold the home button.
Click to expand...
Click to collapse
That didn't work. I thought safe mode was MENU, not home? (btw- which animation? The tmo pink or the Galaxy S? Tried both an no result.)
Ok, figured out SAFE MODE!
Power up the phone and start pressing the capacitive buttons. As soon as they light up during boot up process, press and hold MENU & HOME all the way through until you see SAFE MODE appear in the bottom left of the screen. At that point you can release the buttons and you will now be in safe mode.
Now I just need to get in touch with my friend and meet up with him to try this. Hopefully it will break the FC loop from Hell and I can get into his settings to enable debugging mode.
**MODS - I didn't find how to get into safe mode anywhere in the Vibrant forums. Maybe it can be added to the Bible to help others? Thanks!**
That's new for me, mine goes holding the home key. Timing is of the essence though. I have to press and hold the second the S forms on boot.
icandy75 said:
That's new for me, mine goes holding the home key. Timing is of the essence though. I have to press and hold the second the S forms on boot.
Click to expand...
Click to collapse
I tried multiple times using your method and no dice. I get consistent results with my method (MENU + HOME), so not sure what to say...
Anyhow, it looks like he's screwed. Met up with him after work and even though I can get into safe mode, the TW Launcher is still going nuts, FC hell! Unable to get it to stop long enough to get to settings to enable debugging. He's going to put it on Ebay for parts. Dude had it for a week and is out $400. Feel so bad for him, but I guess it teaches him a lesson. If you don't know what you're getting into with flashing ROMs, better step back and either ask for help from someone with experience or just not attempt it at all. This was his first flash attempt and he crashed hard.
Hi all,
I have had loads of problems with this phone, so I decided to do a factory reset.
It rebooted as normal until it got to the Motoblur setup page
It asks for the Motoblur details to be entered, but once you have entered them and pressed the 'next' button, it goes back to the previous screen instead of the next step and then gets stuck in a never ending loop.
I've tried skipping the sign in process but instead of skipping it, it just goes back to the first Motoblur account setup screen instead.
Out of desperation, I have tried to make several new Motoblur accounts but every single time, it gets to 80% completion, then stops.
I have even left running all night (plugged in) and it still freezes at 80%
I can't do another factory reset because it won't get past the Motoblur setup screen.
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Only had it for 7 weeks and am awaiting a response from Expansys on what to do.
Any help from you guys will be greatly appreciated.
Apply a debrand image of your system and do a full wipe
phorenzik said:
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Click to expand...
Click to collapse
Have you pressed the @ key when you get to this step with the robot and the triangle? That should bring up the reset menu, and then you use the volume and camera buttons to choose and select the option you require.
Cheers,
Steve.
StevePritchard said:
Have you pressed the @ key when you get to this step with the robot and the triangle? That should bring up the reset menu, and then you use the volume and camera buttons to choose and select the option you require.
Cheers,
Steve.
Click to expand...
Click to collapse
I didn't know you had to press @
Thanks
I've done a hard reset, but I still have the exact same problem.
If I try to input my proper Motoblur details it instantly says connection failed (it doesn't seem to even try to connect as fails the instant you press 'next)
Creating a new account hangs at 80%
Any more ideas before I throw it against a wall?
I notice there was an option to boot from SD in the recovey mode.
Would this allow me to boot an official motorola rom?
If so, where would I get the rom from?
A walkthorugh on exactly how to do this would be appreciated if this method could fix my issues.
I'm really annoyed because I sold my HD2 for this phone and I'm regretting it.
Thanks
phorenzik said:
I didn't know you had to press @
Thanks
I've done a hard reset, but I still have the exact same problem.
If I try to input my proper Motoblur details it instantly says connection failed (it doesn't seem to even try to connect as fails the instant you press 'next)
Creating a new account hangs at 80%
Any more ideas before I throw it against a wall?
Thanks
Click to expand...
Click to collapse
I think you need internet connection in order to validate your account or create a new one. Check your APN settings first, or do it on wifi.
Hi,
I've tried it whilst connected to my wifi router. I've even tried it via the data connection but nothing happens.
It seems that despite the data/wifi connections being there, it just ignores them.
I think this is the issue. It's not connecting and I don't know why
The phone displays the wifi/3G data symbols in the task bar but it doesn't seem to be using them during the Motoblur setup
Mine is dead too!!!
Hello everybody,
Greetings from sunny, flooded, blown away, Queensland Australia!
Long time lurker, first time poster...
I have a...
Vodafone-Australian-2.2-Milestone2
2 weeks old and its an expensive paper weight. It was rooted and thats about it, had a bunch of root required apps on there, installed the bootstrap, but hadnt installed Xrecovery yet.
I was playing around the other day. changing settings, installing and uninstalling a heap of apps, testing them. Some app suggested I restart or it restarted itself, cant recall, and that was the end. Boots until it gets past the M, and then its just bootloop city.
Won't register on comp in RSD or anything. Will boot to stock recovery and cleared cache and data several times, but that didnt fix anything. Won't even charge the battery. It will run an update but has to be signed. Problem is, we havent had any updates yet on these phones in Australia and there are no custom roms. What update.zip could I get to try to fix it, because I think thats about my only hope.
While recovery was wiping the data and cache it would stop frequently and each time I would touch the ok in the bottom corner of the screen and it would continue, and seemingly despite the 10 or more stops, completes fine. Surely thats not normal.
Out of ideas, I would just send it back with a story but the vodafone boot animation is replaced with disco flashing lights. and thats all it does, non-stop. Do you think they will notice someone has been tinkering?
Ideas? Thoughts?
Oh, and forgot to mention, when I first got it I had the same problem with the Motorola sign in wizard on startup, for quite a while, cant remember how I got around it though. Stop trying to sign in and just get out of that wizard, install ADW Launcher or similar and dont go near any Moto apps. You are only required to do a Gmail sign in, not Moto.
That's the problem though.
I'm stuck at the Motoblur sign in and it will not skip.
Whenever I select skip, it just goes back to the motoblur sign in page instead of going to the home screen.
Basically, in a nutshell, this is what's wrong:
I can't sign in to motoblur (gets stuck in a loop)
I can't create a new motoblur account (crashes at 80% every time)
I can't skip the sign in process (takes me back to the motoblur sign in page instead of loading home screen)
This is my first and last Motorola phone. Not good at all.
So what happens if you press press home or back repeatedly instead of skip? And if all fails reflash new SBF
benking1972 said:
So what happens if you press press home or back repeatedly instead of skip? And if all fails reflash new SBF
Click to expand...
Click to collapse
It just goes back to the motoblur setup/signin screen no matter how many time I press home, back or skip. It's as if a dll is missing and it's unable to boot to the home screen.
How do I flash a new SBF?
Motorola have agreed to let me return it but if I can do it myself I'd rather do it.
I have found this guide http://forum.xda-developers.com/showthread.php?p=11155476#post11155476
but the link to the UK SBF is dead
Yeah, that's the one, and the link to UK SBF works fine for me. If you can't get it to flash that way, then you are going to have to do it the way I am about to do mine, which is...
http://forum.xda-developers.com/showthread.php?t=804088
Failing that, send it back and be done with it.
since its so new id send it back. you shouldnt be having this problem at all. the milestone 2 is a very solid phone. i had mine running for 90 days straight not even a reboot or crash or anything lol. sounds like you just got a duff one. with any piece of technology theres bound to be a few that slip through the net. even if you find a fix for your problem you dont know what is causing it. and if youve had problems before then somethings obviously wrong. since theyve agreed to let you return it then thats your best option.
Probably i should send mine one back as well.
Bought a new Milestone 2 yesterday (from ebay, Chinese guys but as per retail package phones are for UK market). Put the SIM in just to check before wiping out everything from my old Defy. Made a call, checked the version and the menu and put the SIM back to Defy to backup all I needed. Plugged Milestone to the mains. 3 hours later found promising "Fully charged" on the screen and put the SIM in. That was it... Since I can't power the phone whatever I do. I thought the Power button went off as I tried to perform hard reset (x+Pwr), BRM (Arrow up+Pwr) and nothing happent at all. But then I put the phone on the charger again and the Power button worked fine switching the screen off and back on.
Any other methods to get the phone running?
UPDATE: It's strange and weird, but I've just had an idea to remove SD card and it worked - the phone powered on immediately!! Formatted the card using card reader, put it back - the phone works flawlessly. Fantastic! =))
So guys, my daughter had an s8 as a pressie - so probably didn't set anything up except most basic. And she forgot her pattern, because she had the wonderful idea of constantly changing it. Anyway - I google and see hard reset as the only problem - however there is a problem there - we can't even be allowed to turn of the phone without knowing the pattern, because it has been restarted. So what do we do now?
install samsungg smartswitch on your computer .connect the phone and use smartswitch to reset the phone back to factory.
there is also a key